Outlook Integration add-on, the Snapshot template is missing

hi,
     i have a query , when we start Outlook Integration add-on SAP B1, one window will a to generate snapshot template, but in the source folder there is no default template to generate snapshot templates in the destination folder. how to get those sanpshot  default templates from SAP portal or is there any other process to generate those snapshot template.
sandip

hi atul,
           well even i too face the same problem, but it is solved.
1. when you install SAP b1 outlook addon, it is not going to create the folder with the default templates, for that you have to go the the addon folder where you have all SAP B1 addons, where you have all outlook integration addon,XL reporter addon,CopyExpress addon and even some other addons, in the same folder you will see ServerInstaller folder, you install that directly from the folder itself, it will create the require templates at the specific location.
2. then from SAP B1 start you outlook addon and when you get the window of create template, just press the create button, this time it will create it sucessfully.
now the snapshot template will be available in your system.
i checked this it is working well in my system, follow the above process, you can able to solve your problem. if not revert me back.
sandip

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