Outlook integration-addon error

Hi,
Following is the error message encountered when we try to start the outlook integration.
After configuration of outlook, when tried to start the add-on exe, following error message was displayed.
" CLR error:8007000b. The program will now terminate'' & add-on could not be attached.
Pls help.
Thanks,
Smitha

Hi Smitha
This error message related to .Net framework. Check this link and start from there:
http://social.msdn.microsoft.com/forums/en-US/vbgeneral/thread/6e6b8496-c1f1-4fc9-bcc9-2129a6329804/
Thanks,
Gordon

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Outlook Integration Addon

I have Installed SAP Business One 2005B PL38.
I have installed Outlook Integration Addon Version 6.80.01.60.
The requirment is like this.
I open Outlook and Login to SAP Business One.
I could create quotation and Synchronise this with SAP B1.
Now, my client requirement is to work with Outlook Integration Addon
Offline.
ie., Without logging into SAP B1 from Outlook, he wants to create
Quotation. So later, he may login and synchronise the quotation with
SAP B1.
The question is that if it is possible to create quotations from
Outlook without logging on to SAP Business One.
I believe the Outlook Standalone installation can do that. Is this
correct.

Hi,
Unfortunatley this is not possible - the only difference between Outlook Integration and Outlook Integration standalone is that you can install the standalone version on a PC without having the Business One Client installed (i.e it's not an Addon)
Neither version will work offline unfortunatley, for this you'll need something like Amodat but that is a fairly costly solution - if you are looking for something cheap (free) and (relativley) easy to implement I would suggest doing something like this
-Make up a template in Excel for entering Quotes
-Create a mailbox in the organisation for receiving these excel files via email
-Create an automated process (via scripting, etc) to dump these Excel files to CSV format or into a Database
-Automate the Data Transfer workbench to import this data into SAP.
It's messy, and you get little or no error feedback, but it is possible.

Outlook Integration Installation Error

Dear experts,
When installing the Outlook Integration Add-on on an SAP B1 version 9 PL on a client site i am getting the following error:-
"Add-on Outlook Integration: Add-on installation failed because another version is already installed. please ensure that the version number is higher than the version previously installed."
May all help please.
Thanks.

Hi
Download 'Windows Installer 3.1' from the internet and Install in your Machine.
Now proceed with Addon. Hope this should work.

Outlook integration: VB error "script out of bounds"

All,
I just tried to set up one of our users with the Outlook integration. The install was successful, but when the user selects an existing email message and clicks on "Add to Siebel" and selects a contact, for example, Outlook throws an error indicating "script out of bounds."
A little searching indicates this is a VB error. Even after closing and restarting both outlook and Siebel, the error persists. It has not occurred with any of our other users.
Has anyone experienced this before?
Any help is greatly appreciated.
Thanks,
Dan

Outlook Integration - we just went live a couple weeks ago..migrated from Siebel Upshot...where we also used integration without incident.
We get "Unknown error has occurred" Subscript out of range.
Support does not know the answer.
We suspect it has to do with the "auto-finding" of emails....there are a few issues with the R14 version of this app.
Any results...please advise.

Outlook integration template error

Hi,
Try to activate the outlook integration package. However once I register the module it creates new templates or register templates. However the installer is unable to create the template for management business partners.
Please advice how to solve this issue (every time if I start SAP B1) it comes with the template installation manager.
Thanks.
Kind regards,
Jason

Hi Tried,
I am able to install some templates but the specific business partner template is unable to proceed.
run the server installer etc.
What to do now?
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Jason

Outlook Integration Error

Hi experts,
The Outlook Integration addon sometimes gives me the following errors when SAP starts:
Failed to connect to SBO-COMMON or Failed to Connect to Company or Failed to Connect to Licence Server
Only a few times start in the right way.
I found the problem only on a client, in the other clients the addon run correctly.
The SAP Business One version is:
2007A SP00 PL49
Thanks
Luca
Edited by: Luca Chizzinu on Jun 4, 2010 11:10 AM

On Sap Business One Log i have this response:
Time                                     AppID          ExtID             Sev               Scope                                                Message
2010-06-04 14:43:27.862      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 14:44:16.561      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 14:45:00.424      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 14:49:24.849      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 15:02:20.427      0     BO     ER     CBFEventSink::DbConnect     Error connecting to the company db: Failed to Connect to Company
2010-06-04 15:02:50.929      0     BO     ER     CBFEventSink::AdviseEvents     Failed to connect to the database.
2010-06-04 15:02:50.929      0     BO     ER     CBFAddOn::Connect     Initialization failed

Outlook Integration - Snapshot templates missing when upgrade to 8.8 PL14

hello all,
We have a problem when upgrade from B1 8.8 PL10 to PL14, the snapshot template missing. We had no problems to generate snapshots in B1 8.8 PL10.
All the snapshot templates has been installed on <Servername>\B1_SHR\AddOn\Microsoft Outlook Integration\Templates\Default
And in the -GoTo meny- and select -create default templates- could not be started.
Grateful for all help.

Hi Jorg,
I quote a solution for similar case but the solution is based on client PC :
OI: Failed to create snapshot template in client machine
Symptom
You start up Outlook integration Addon in client machine. When you want to create a snapshot template, you get an error that can not create it.
Other terms
SAP Business One, Add-on, Outlook integration, OI, snapshot template, Index, Host, U_Host, BOOSTP , failed to create
Reason and Prerequisites
The index on user defined table [@BOOSTP] is not right. It does not include column U_Host.
Solution
You can run below script to fix it,
IF EXISTS (SELECT 1 FROM CUFD
WHERE AliasID = 'Host'
and TableID = '@BOOSTP')
BEGIN
IF EXISTS (SELECT name FROM sys.indexes
WHERE name = N'@BOOSTPBOOSTPI1')
DROP INDEX [@BOOSTP].[@BOOSTPBOOSTPI1]
IF EXISTS (SELECT name FROM sys.indexes
WHERE name = N'BOOSTPI1')
DROP INDEX [@BOOSTP].[BOOSTPI1]
ALTER TABLE [@BOOSTP] ALTER Column U_Host nvarchar(200)
CREATE INDEX BOOSTPI1
ON [@BOOSTP](U_TplName, U_Language, U_CatID, U_Host)
IF NOT EXISTS (SELECT 1 FROM UKD1
WHERE tableName = N'@BOOSTP' and SubKeyId = 3)
Insert into UKD1 values('@BOOSTP',0,3,'Host')
END
ELSE
Print 'There is no U_Host column in @BOOSTP table!'
if the above solution can't solve it, log a message to SAP support.
JimM

OutLook Integration Add-On

Hi there,
There is a post about enhancements of OutLook Integration Add-On from a Chinese Partner.
outlook integration addon 的应用实施及产品功能探讨
Translation as below:
1.Offline access: Enable quotation creation even OI is not connected to B1 .Many sales people has no iternect access in travel.
2.Connection in VPN: B1 client connect fast in VPN, but OI take time to connect.
3.Email Signature: They would like to use the default email account's signature, thus they have to modify the qutotation email with their own signature by manual.
Kind Regards, Yatsea

Hi,
For initialization error, this is a solution from SAP Note:
Solution
1) Check on your MS SQL Server (Enterprise Manager) your server and use the right mouse click and choose "Properties". Select the
"Security" Tab and then select under Authentification "SQL Server and Windows". Change if not selected and try to start the addons again.
2) In the "Choose Company" (Administration>Choose Company) choose Current Server "Change" make sure that the "Use Trusted Connection" is de-selected. De-select and try to start again.
3) When you start SAP Business One in the initial Logon Screen in the left corner make sure that the "Use NT Authentification" is de-selected.
For resource error, the solution from SAP note:
This error usualy occurs after an upgrade. To resolve this error, please do the following:
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   2. Locate the SM_OBS_DLL folder and rename it.
   3. Uninstall the DI API from Add/Remove Programs.
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Rgds,

Outlook integration - missing menu items in "Business Partners" module

Hello!
We have a problem with the Outlook Integration addon for SAP 2007.
When we add a new user, the addon installs correctly, but there's no "Outlook messages import" and "Import settings" items in "Business Partners" module. Another items and settings (e.g. in the Administration module) are okay.
On the existing accounts everything's alright, all the Outlook Integration menu items are available in the Business Partners module. But if we do anything with the interface, for example, change the language, those items disappear too.
Already tried to reactivate the addon, but it doesn't help.
Can somebody tell me what could be wrong?

>
jimmy michael wrote:
> Hi,
>
> What PL version of B1 2007 are you using ?
>
> probably it is a bugs. But it must be proved by upgrading the version and check the BP if they are avaialable.
>
>
> JimM
Hi!
We're using SP01 PL07 HF1. But Outlook Integration is an addon, isn't it? Or you're saying that it may be an SAPB1 bug, not the addon's?
Anyway, thanks for your reply.
We'll try upgrading the version, but if anybody else had this exact problem and has the solution - that'd be great.

Outlook Integration add-on, the Snapshot template is missing

hi,
i have a query , when we start Outlook Integration add-on SAP B1, one window will a to generate snapshot template, but in the source folder there is no default template to generate snapshot templates in the destination folder. how to get those sanpshot default templates from SAP portal or is there any other process to generate those snapshot template.
sandip

hi atul,
well even i too face the same problem, but it is solved.
1. when you install SAP b1 outlook addon, it is not going to create the folder with the default templates, for that you have to go the the addon folder where you have all SAP B1 addons, where you have all outlook integration addon,XL reporter addon,CopyExpress addon and even some other addons, in the same folder you will see ServerInstaller folder, you install that directly from the folder itself, it will create the require templates at the specific location.
2. then from SAP B1 start you outlook addon and when you get the window of create template, just press the create button, this time it will create it sucessfully.
now the snapshot template will be available in your system.
i checked this it is working well in my system, follow the above process, you can able to solve your problem. if not revert me back.
sandip

Lync 2013 Outlook Integration Issues

I have a client that is having Exchange Outlook Integration issues when trying to set up Lync 2013.
The email address is [email protected] The sip address is
[email protected] But the Lync server is lync.domain.local. Client is on Exchange 2010.
The address book is not downloading and the outlook integration issue error icon appears on the bottom right.
If the client is set manually to [email protected] the address book downloads.
But can Lync work in the long run set up like this?

Hi,
Did you solve the issue with the help of Andrew provided?
Which sip domain name did you use for default SIP domain ([email protected] or
[email protected])?
Did the issue happen internal or external?
For the issue of cannot download address book, please check the External Base URL on Lync topology with the help of the link below:
http://ucken.blogspot.in/2011/07/configuring-lync-for-external-access.html
For the issue of Lync and Exchange integration you can refer to the link below:
http://blog.schertz.name/2010/11/lync-and-exchange-im-integration/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Error while installation of Outlook Integration Add On

Hi Experts,
Problem encountered upon installation of outlook add-on
The message box shows "The Procedure point ??OCBFDbDef@@QAE@....... could not be located in dynamic link library BFFramework.dll".
I'm watching this thread . I cannot open the link for the proposed solution to my problem.
[Error while installation of Outlook Integration Add On]
Please provide updated link
Regards,
Sandra
Edited by: Sandra Callanta on Sep 15, 2009 10:55 AM
Edited by: Sandra Callanta on Sep 15, 2009 10:56 AM

Hi Sandra,
You may check SAP Note Number: 953357 instead. The title for the note is: Troubleshooting Add-ons in Business One.
Thanks,
Gordon

Error while installing B1 Integration Addon Setup

Dear All,
        Myself working on SAP B1 8.81 PL 7. Now When I am installing B1 Integration Addon Setup, I am receiving the below error.
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        Kindly help.
Regards
Hitesh Parsawala

Hi,
Please refer to link
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Make sure to backup your database first or do it your test server.
Thanks.
Clint

SAP SBO button doesn't appear in MS Outlook (AddOn Outlook Integration)

Hi all,
I have installed AddOn Outlook Integration, and it went smoothly. But on some of my co-workers' computers the SAP Business One button doesn't appear in MS Outlook (usually it appears on the top menu). I thought it was just a matter of display or view. But I can't find it anywhere.
Can anyone help me why and find the solution??
Versions:
SAP BO 2005 A (6.80.320) SP01 PL39
AddOn Outlook Integration 6.80.01.85
Microsoft Office Basic Edition 2003
Thanks
Andre

Andre,
This is from Note 801964. Please check there for a better format as i just copied it.
Hope this helps,
Karl
There can be several reasons why you don't see the SAP Business One menu of the Add-On "Microsoft Outlook Integration" in your Outlook window. In order to analyze the problem, carry out the following steps in order:
Close all running instances of Microsoft Outlook. If you installed Release 2004 of Microsoft Outlook Integration, close all instances of Microsoft Word and Microsoft Excel as well. Make sure that there are no running instances left (using the task manager, or, if possible, reboot the system). Restart Outlook and check if the menu is shown. Keep in mind that the menu appears only in one running instance of MS Outlook.
If you use MS Outlook 2002 or higher, from the main menu select "Help"->"About Microsoft Outlook"->Disabled Items...". If the SAP Business One add-on is listed here, enable it and restart Outlook (again after closing all instances of MS Office products).
From the MS Outlook main menu choose "Tools"->"Options" and select Tab "Other". Press button "Advanced Options". On the form opening press "COM Add-Ins". If you find the addon listed there, enable it. Again close all Office instances and restart Outlook.
In case you still don't see the menu, choose "Help"->"Detect and Repair". After the repair procedure completed, repeat the previous step.
Should the problem persist, check your installation of the Add-On:
The file "BO_SyncExt.exe" must exist on your machine.
Open your registry running the command "regedit" and check if there's a registry entry "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\ Addins\BO_SyncExt.BO_AddIn". "LoadBehavior" must be set to value "3", if it's not, change the value accordingly and restart Outlook.
Should the file or registry entry be missing, reinstall the add-on.
Especially if you upgraded from a previous version of Microsoft Outlook Integration, it might be helpful to repair your MS Office installation from the system's control panel.

Ms Outlook Integration Error after Sap B1 upgrade

Hi experts,
We are facing a issue after upgrading SAP B1 8.82 to SAP B1 9.0 with Outlook Integration (MS Outlook 2010), we try to logon to SAP B1 from Ms Outlook, we type server name, db user and db password, when why try to choose database we are getting an error "Unable to recover companies list from "Server Name" to Sap Business One", when we press logon button in the same logon window we are getting an error "'Database Name' is not a valid company database".
Has anyone faced the same issue?
Thank you in advance.
Kind Regards,
Vasilis Korolis

The issue has been solved by updating DI API which was still on the previus version.
Kind Regards,
Vasilis Korolis

Outlook integration-addon error

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