Outlook integration customer master (VD02) possible

Hallo everybody,
it seems to be possible to integrate business partner into MS outlook contacts using SAP business ONE or using CRM (with groupware integration).
Is this functionality also possible using ERP 2005 (not CRM)??
And if yes how can I do this?
Thanks a lot,
Florian

The minimum requirements are as follows:
Microsoft Exchange Server 2003 and Microsoft Office 2003 (or higher) and mySAP ERP 2004(or higher).
You would need to buy integration software know as "Duet" from
for sale from Microsoft or SAP. Contact your SAP or Microsoft account manager or account team for more information regarding Duet.
Reward if helpful.
Thanks

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Customer master data, Materials master data integration Integration in XI

Dear Experts,
I need your help in the following cases
We are integrating MDM 5.5 to ECC6.0 via XI 3.0.
1. I am not able to understand exactly what interfaces, mappings, integration scenarios from sap delivered MDM Business Content need to use for integrating customer master data , Materials from MDM 5.5 to ECC 6, As we are using standard content.
2. What idoc types needs to be created in ECC for these two scenarios ( customer, material /products).
3. Is there any way to see the field mappings easily in XI , as the MDM standard business content for XI used xslt mapping programs .
Could you please give helping hand with step by step procedure for customer, material integration in XI.
Help is rewarded and greatly appreciated.
Best Regards.
nag.

Hello Nag,
1. I am not able to understand exactly what interfaces, mappings, integration scenarios from sap delivered MDM Business Content need to use for integrating customer master data , Materials from MDM 5.5 to ECC 6, As we are using standard content.
If you import Business Content of MDM 5.5. You should easily figure out that by looking at the Message Mapping for DEBMAS03 IDoc.
.2. What idoc types needs to be created in ECC for these two scenarios ( customer, material /products).
No need to create any Master IDocs in SAP system. You can find them with the name DEBMAS (For Customer) and MATMAS (Material).
3. Is there any way to see the field mappings easily in XI , as the MDM standard business content for XI used xslt mapping programs .
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Regards,
Ashwin M
Dont forget to mark helpful answers

Customer master currency

Customer master currency to be defaulted in the currency column of price master. what should be done ?

If you want to default the currency of the customer when creating a transaction especially in SD, you can set it in the customer master VD02 in the sales area data in SALES tab.

Monitor customer master deltas

Hello All,
I have created Deltas for 0Customer_Attr. Turned the change pointer on for Customer Master data and I can see the changes to the customer master in the BI system. The question I have is how to I see/monitor the ALE change in the R/3 system before it gets pulled into the BI system.
So, I make a change to an existing customer and would like to see what the change is. RSA7 does not show the change even though the queue status is green. It still shows 0 under the total column for 0CUSTOMER_ATTR data source.
Any help is appreciated.
Thanks,
Asheesh

If you want to default the currency of the customer when creating a transaction especially in SD, you can set it in the customer master VD02 in the sales area data in SALES tab.

Customer Master Partitioning Experience?

We have a very large customer master in our 11.5.8 CRM environment. We are investigating the partitioning of the related table(s).
Does anyone have experience with partitioning these tables? And, could you offer any advice? Did the activity meet your performance/data management expectations?
Thanks in advance,
Bob

If you want to default the currency of the customer when creating a transaction especially in SD, you can set it in the customer master VD02 in the sales area data in SALES tab.

Is it possible to create a customer master with different address

Hi Gurus,
Is it possible to create a customer master with different address as we maintain in SAP CRM.
Kindly help me onthis issue \
Regards
Kannan

Hi Kannan,
There are no multiple addresses but you can use multiple unloading ponts for the same address for the ship to Party.
So when you create a Sales order the system will give a pop up with the unloading points allowing you to select the desired one.
I hope I understand your query correctly.
Regards
Yogesh

Msa 50sp6: outlook integration not possible

Hello forum,
while installing msa50sp6 with outlook integration,
I do not get any buttons/tabs into my outlloók 2002.
No errors while installing. (outlook is closed while installing).
Is it possible to install the outlook sync. manual ?
Or has anybody a solution why this is so ?
Best regards
Gerd

Hi,
Note 1047775 - 5.0 Installation the Groupware-Synchronisation
rg,
markus

Extra customer group 6 in customer master possible or not

hi sd experts,
my client asking for additional wants additional field in customers master >extras>additional data > one extra additional customer data (S&D) - existing 5 groups already using.
img>sd>master data>business partners>customers>sales>maintain reserver fields in customer master - customer group 1 to customer group 5
pl let us know in standard sap ecc 5, the getting additional customer group 6 is possible or not.
pl help
thanx in advance
regards
srihari

Not possible in standard way as cust grp 1 to 5, but check below
Go to SPRO> SD > System modification > Create New Fields (Without Condition Technique) > Reserve Fields In The Customer Master Record
Sit with your abaper and do it.

Outlook Integration - Quotations via Office Outlook Web-Access possible?

Dear all,
via the Outlook Integration Add-On it is possible to view, create and edit Quotations via the Outlook Client and synchronize them with SAP Business One. The add-on automatically creates a folder in the Outlook client for all the Quotations.
Our company is using Microsoft Exchange and also the Office Outlook Web-Access function from Microsoft. Means the webbased Outlook Version. Also here of course I can see my quotation folder. But when I click on one of the Quotations in that folder, no any Data get displayed.
My question: Does somebody know a way how at least to display synchronized Quotations also via the web-based Outlook version?
Thanks a lot and best regards,
David

Dear Gordon,
what do you mean exactly by 'Through eMails'? I can see the quotations in my 'Quotations' folder in the outlook web-access Platform. But when I click on any of them, I just can see the subject. But he body (with Quotation details such as Header, Line Items, Footer) is empty. An example of a Subject looks as follows:
41 (Series=11,Key=41) Liberty City Pipes and Fittings - Posting Date: 3/3/2010
David
Sent: Wednesday, March 03, 2010 7:05 PM
Thanks, David

MS Outlook Integration with SAP

Hi,
I have few questions on outlook integration ( CRM 4.0) which is as follows.
1) Can we integrate Email by implementing Outlook integration in CRM 4.0? I heard that we can only integrate activities and tasks with SAP and MS outlook
2) When we create contact information in the account screen in CRM PCUI under relationship tab, the attributes like email id, mobile number, fax number, designation and department gets stores in relationship pop up in CRM GUI. Can I transfer these data (maintained in relationship pop-up in GUI) to MS outlook? I heard it has to be maintained in contact master data and not in relationship pop-up.
3) When a Contact Person is exchanged from CRM to Groupware having the relationship Is Contact Person For to an Organization in CRM, the name of the Company is displayed in Outlook Contact data. Also there is an option to display the address of the organization in the contact persons communication fields. If the name of the Organization is changed or address data or communication fields are changed at a later point in time in CRM the updated name or address of the Company is not reflected in groupware contact for this Contact person. Is this True?
4) If a Meeting request is created in Groupware with a Contact Person as invitee, his organization is NOT determined and added to the Business Activity.
E.g. it is NOT possible to determine the account of the contact person and add this account as the Activity Partner in the Business Activity. Is this True?
Points will be rewarded****************

Hi
1) Unread eMails are shown in the inbox. In standard nothing more, but you can read the inbox entries and from there on build your own functionality to create an activity from there (pretty difficult). Other than that, only activities and tasks are integrated.
2) It can be done. A customer of mine did it together with SAP, but they both together spend some 100 days into this solution - obviously not a standard solution.
3) Yes, it is not updated as the shown adress is only inherited and does not belong to the CP. The CP is only updated if its own CRM data is changed.
4) This is not a standard functionality of the groupware integration. However you could customize a reverse partner determination from contact person to its BP and put that into the business partner. I would try and trigger it OnSave, otherwise you need to go into the BAPI_Order_Save and program it yourself.
Hope this helps,
Kai

Attachments in Outlook Integration

Hello experts,
I have troubles enclosing attachments using Outlook Integration. A customer wants to add more attachments to a mail, for example a Purchase Order (PDF) and a logo (PNG, GIF etc.).
When a new purchase order is saved and I click the mail button, it perfectly inserts the attachment PDF. After that I go to the third tab (Attachments) and press "Search". I search for a logo (in an other folder then the one defined at attachments in the general settings) and attach it, so far still no problems. Then it is time to send the mail: It sends the mail, but it doesn't add the logo in the mail.
I tested it again and then added a second attachment from the attachments folder and then it does work. I did test this on a client and the customers server aswell.
At my own computer and from a couple of collegues it is possible to add more attachments even from different folders.
Is this problem familiar to any one? And does anybody know how to solve this issue?
Looking forward for your replies,
Kind regards,
Hendri Wessels

Hi Hendri,
Check this link
https://websmp206.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000706509&_SCENARIO=01100035870000000183&_ADDINC=011000358700001192682007E&_OBJECT=011000358700003245982006
Regards
Jambulingam.P

Outlook integration problems

Description of requirements: The problem with the SAP outlook integration is that the LoadBehavior in HKLM for the add-on is set automatically to 3 when outlook is started. This makes it impossible to control whether the add-on is
loaded into outlook by specifying the LoadBehavior in HKCU. We're wondering if this is possible to
change.
Business needs: The customer need a change in this addon so that the settings are set to each user and not to the server, as it is today. This is VERY important, so it would be great if this addon could be changed.
Current Workaround: They can't see any other solution but to change the outlook integration.
Proposed solution: Please read the description of requirements.
Lena Marie Digre,
Support co-worker
SMB Business Partner
Norway

Hi Gilles,
For those PC with slowing synchronization, check if there are firewall or antivirus running that may block the process.
Thanks,
Gordon

Best way to proceed with adding fields to SAP Customer Master

I want to add 4 new fields to tcodes VD01/VD02/VD03(Customer Master create/change/display).
These fields will be stored in a separate Z table (not in KNA1).
I see what I think is a possible answer in SPRO -> Logistics -> Business Partner -> Customers -> Control -> Develop Enhancements for Customer Master Data
would this be the most appropriate solution? Or would a BADI work? If so which one?
any other ideas?
thanks,
rp.
Edited by: robert phelan on Jun 24, 2008 11:21 PM

ok, i think i'm on the right track..
through spro, i've created a screen group (ZC) and assigned it Tab Page Label information such as screen number, Function code, and Description.
next, under BADI subscreens, i've created in implementation of CUSTOMER_ADD_DATA_CS called ZCUSTOMER_MASTER with screen Group ZC.
under interface, I dbl click GET_TAXI_SCREEN and enter the following code:
IF i_taxi_fcode = 'ZC'.
    e_screen = '1050'.
    e_program = 'SAPMZCRED_ALLOC'.
    e_headerscreen_layout = ' '.
ENDIF.
I then created screen 1050 in program SAPMZCRED_ALLOC with just 1 field as a test.
But, after everyting is activated, I don't see my new tab.
However, if I change the screen group to O0 (Additional Data, IS-OIL General) and my i_taxi_fcode check to O0, then run VD02, I do see my screen when I click the Additional Data, IS OIL General button in VD02.
So, it looks like I need to assign my screen group ZC to the tab strip in VD02.. can you tell where to do that?

Can Outlook Integration create the activity from an email automatically?

I have an SAP client who's customer service department receives a lot of emails, we would like for Outlook integration to import these into SAP as activities automatically, instead of the user doing it manually. Is this possible?
Thanks

It might be possible but not easy. At least, you need to develop your own program to achieve your goal if that is an option.
Thanks,
Gordon

Outlook Integration - email as Activity of Sales Opportunity

Hello all,
Is there an option to attach an email from Outlook to Sales Opportunity as Activity? Outlook Integration offers a lot of document type, business partners, items, etc., but not Sales Oportunity.
I really need it for our customer so any ideas how to make it are welcome.
Regards, Roman

I haven't found any solution for adding an activity to a sales opportunity with the DIAPI except direct update of the DB. It's not even possible to add a "Follow Up" activity to activity linked to a sales opportunity, DIAPI loose link to sales opportunity.
According to [1075696|Link activity to an opportunity level DIAPI; and [966860|Adding Activity to Sales Opportunity stage; it is still not possible to do that in DIAPI
Interesting that in the DTW we can do that...

Outlook integration customer master (VD02) possible

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