Outlook Integration menu not visible in Add-ons menu

Hi,
Outlook Integration doesn't work on one workstation after a recent upgrade to 8.81 PL05.
It's Windows 7 32-bit with Outlook 2010.
Add-on seems to be successfuly installed and it appears to be connected in Add-on Manager, however the Outlook Integration menu (Default Settings, Company Settings, Define Snapshot Templates) is not visible in SAP. User has full authorisation and the menu doesn't appear in Form Settings to make it visible.
After a while there is a message box saying that Outlook Integration has disconnected and it asks to reconnect Add-on, continue without the Add-on or log off company.
I tried to uninstall and re-install the add-on, but it made no difference.
Any suggestions?
Thank you!
Cristina

Hi,
I uninstalled and re-installed SAP Client on that workstation and Outlook Integration was successfully installed.
Cristina

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