Outlook integration template error

Hi,
Try to activate the outlook integration package. However once I register the module it creates new templates or register templates. However the installer is unable to create the template for management business partners.
Please advice how to solve this issue (every time if I start SAP B1) it comes with the template installation manager.
Thanks.
Kind regards,
Jason

Hi Tried,
I am able to install some templates but the specific business partner template is unable to proceed.
run the server installer etc.
What to do now?
Thanks.
Jason

Similar Messages

Outlook Integration Templates Issue

Hi Guys,
I wonder if you could help me with a problem I am having regarding Outlook Integration (OI) templates.
We have recently upgraded a customer from 2005 to 8.81 and this has updated OI. However now whenever a user logs in to Business One they receive a pop up box asking them to create defaul templates.
They select a language and then try to create them. This then comes up asking if they wish to overwrite the existing templates. When selecting yes it gives an error saying they cannot do this. And then goes back to the create templates screen.
This can keep going around in circles until a user clicks cancel. However this pop up box loads up everytime they log into the system.
I have had a look around the forums but I can only find help on creating templates, not on removing this pop up box.
Thanks,
Liam.

Hi Liam,
1. This had been the same issue several times, every time the client logs onto SBO this message pops up a need to define the correct path wherein the templates are located in the server and the base client path where the templates need to be created.A few times successfull, browsing to the correct path on the server and creating a base path C:\......\Templates in the client and the templates were re-created or copying the entire snapshot templates from the Server and place it on the client
system. It can be a reason the User cannot access the server templates folder of write to the path C:\...
or,
2. Using Admin login on the client machine Uninstall the MS Outlook integration server from the control panel from the client and install MS Outlook Intergration standalone setup available in you server.
Regards,
Rakesh N

Outlook integration-addon error

Hi,
Following is the error message encountered when we try to start the outlook integration.
After configuration of outlook, when tried to start the add-on exe, following error message was displayed.
" CLR error:8007000b. The program will now terminate'' & add-on could not be attached.
Pls help.
Thanks,
Smitha

Hi Smitha
This error message related to .Net framework. Check this link and start from there:
http://social.msdn.microsoft.com/forums/en-US/vbgeneral/thread/6e6b8496-c1f1-4fc9-bcc9-2129a6329804/
Thanks,
Gordon

Outlook integration templates

Hi
I have installed outlook integration as part of 8.8. Its working fine on all but two PC's. When I launch SAP Business One on these 2 pc, its asking me to create default templates each time.
Any suggestion on what I need to do on this
Thanks
David

Hi David,
You may check this: Create Default Template
Thanks,
Gordon

Outlook integration: VB error "script out of bounds"

All,
I just tried to set up one of our users with the Outlook integration. The install was successful, but when the user selects an existing email message and clicks on "Add to Siebel" and selects a contact, for example, Outlook throws an error indicating "script out of bounds."
A little searching indicates this is a VB error. Even after closing and restarting both outlook and Siebel, the error persists. It has not occurred with any of our other users.
Has anyone experienced this before?
Any help is greatly appreciated.
Thanks,
Dan

Outlook Integration - we just went live a couple weeks ago..migrated from Siebel Upshot...where we also used integration without incident.
We get "Unknown error has occurred" Subscript out of range.
Support does not know the answer.
We suspect it has to do with the "auto-finding" of emails....there are a few issues with the R14 version of this app.
Any results...please advise.

Outlook Integration Installation Error

Dear experts,
When installing the Outlook Integration Add-on on an SAP B1 version 9 PL on a client site i am getting the following error:-
"Add-on Outlook Integration: Add-on installation failed because another version is already installed. please ensure that the version number is higher than the version previously installed."
May all help please.
Thanks.

Hi
Download 'Windows Installer 3.1' from the internet and Install in your Machine.
Now proceed with Addon. Hope this should work.

Outlook Integration - Snapshot templates missing when upgrade to 8.8 PL14

hello all,
We have a problem when upgrade from B1 8.8 PL10 to PL14, the snapshot template missing. We had no problems to generate snapshots in B1 8.8 PL10.
All the snapshot templates has been installed on <Servername>\B1_SHR\AddOn\Microsoft Outlook Integration\Templates\Default
And in the -GoTo meny- and select -create default templates- could not be started.
Grateful for all help.

Hi Jorg,
I quote a solution for similar case but the solution is based on client PC :
OI: Failed to create snapshot template in client machine
Symptom
You start up Outlook integration Addon in client machine. When you want to create a snapshot template, you get an error that can not create it.
Other terms
SAP Business One, Add-on, Outlook integration, OI, snapshot template, Index, Host, U_Host, BOOSTP , failed to create
Reason and Prerequisites
The index on user defined table [@BOOSTP] is not right. It does not include column U_Host.
Solution
You can run below script to fix it,
IF EXISTS (SELECT 1 FROM CUFD
WHERE AliasID = 'Host'
and TableID = '@BOOSTP')
BEGIN
IF EXISTS (SELECT name FROM sys.indexes
WHERE name = N'@BOOSTPBOOSTPI1')
DROP INDEX [@BOOSTP].[@BOOSTPBOOSTPI1]
IF EXISTS (SELECT name FROM sys.indexes
WHERE name = N'BOOSTPI1')
DROP INDEX [@BOOSTP].[BOOSTPI1]
ALTER TABLE [@BOOSTP] ALTER Column U_Host nvarchar(200)
CREATE INDEX BOOSTPI1
ON [@BOOSTP](U_TplName, U_Language, U_CatID, U_Host)
IF NOT EXISTS (SELECT 1 FROM UKD1
WHERE tableName = N'@BOOSTP' and SubKeyId = 3)
Insert into UKD1 values('@BOOSTP',0,3,'Host')
END
ELSE
Print 'There is no U_Host column in @BOOSTP table!'
if the above solution can't solve it, log a message to SAP support.
JimM

Outlook Integration: unable to create snapshot templates.

Dear all,
I followed all the steps mentioned in note 861055
"You can easily repeat the step of template creation after running the server installation:
   1. Start the Addon Outlook Integration from Business one.
   2. Choose/Administration/Outlook Integration/Define Snapshot Templates
   3. Select "Create Default Templates" from the "Goto" menu. This will repeat the procedure that could not be started because of the missing layout files."
But when I choose "Create Default Templates" nothing happens...
I'm using SBO 2005A SP01 PL31 and Outlook Integration PL60.
Also, what's the difference between the OIStandAlone and the OutlookIntegration files?
Best Regards,
Vítor
Message was edited by:
        Vitor Vieira

Hello,
This issue is really interesting, I really desperate to install it. I read the note and find out that server installation must be run before initialisation of addon in the client workstation. Initialisation means addon registration. I just think the template will be created in the client workstation if the server installation has run. Both must be run. But here the explanation I've got from pdf file :
Template Layout Files for Microsoft Outlook Integration Snapshots
The SAP Business One Add-On Server Installer copies the template layout files for snapshots in the following subfolder in <B1DIR>: B1_SHR\AddOn\Microsoft Outlook Integration\Templates\Default. However, if the SAP Business One 2005 SP01 application is not a new installation but an upgrade, the name of the subfolder is the same as for SAP Business One 2004.
In the Default folder, there are language-specific folders for all templates. After you complete the registration of the Microsoft Outlook add-on on your server and begin the initialization in a company database from a client, the add-on creates default templates for the current language of the company to which you are logged on. These default layout files are also stored in <B1DIR> in the following subfolder: B1_SHR\AddOn\Microsoft Outlook Integration\Templates\<name of company database>\Default. When you later use the add-on to create additional default templates (by using the Create Default Templates function of the add-on), your default templates are also stored in: B1_SHR\AddOn\Microsoft Outlook Integration\Templates\<name of company database>\Default.
However, if the application is unable to locate this folder or the folder cannot be created, a selection window will allow you to select a different location. This path will be stored in the company settings of the Microsoft Outlook Integration add-on and can be changed by you. The default layout files for the company are copied to the Default subfolder of the folder you select.
The OIStandalone is a standalone installer for the Microsoft Outlook Integration add-on. This tool allows you to install the add-on without having to install the SAP Business One client on your PC. The alternative installer is appropriate for scenarios in which the SAP Business One client is not installed on the same PC as Microsoft Outlook. An example of such a scenario is the use of the Terminal Server for SAP Business One.
If you have tried, let me know the result.
Rgds,

Outlook Integration - Case of the missing snapshots

Hey all,
Here's the issue:
SBO 2007A PL 35
The snapshots are being created on the server, and they showing on the SBO server (say
SBOHOST).
I created the snapshots for EN(GB), EN(US), and NL.
For reference, the actual database is on a dedicated SQL server (
SQL_SERVER)
All files are there, and permissions are set so that they can be written.
I went onto the terminal server (
TERMINAL) that connects through to the main server database (
SQLSERVER) and to the SAP files B1_SHR on
SBOHOST
The templates were missing in the "Define Snapshot Templates" under EN(GB), EN(US), and NL.
I checked the paths, and they are fine so there are no permission issues.
I then installed, from TERMINAL, the Czech snapshots. They work. I can see them under the "Define Snapshot Templates" on TERMINAL
...but not on SBOHOST where I can see the others...
They are sitting right beside each other in the
SBOHOST\B1_SHR\Addon\Microsoft Outlook Integration\Templates\[DATABASE]\Default
I can see CS (Czech), NL (Dutch), EN (Enlish) folders.
I had a look in the [@BOOSTP] and found if I changed the "host name", in a test database of course, from TERMINAL to SBOHOST they appeared on the respective computers snapshot list under the respective language. Hopefully I haven't lost you.
Any help with this would be good, as so far all the notes on this tell me to re-create the snapshots, which hasn't helped so far.

I too am having an issue with creating the default snapshots in B1 2007A PL35 (and BTW PL37)....
I can successfully create the snapshot on the first B1 client on my network, for every machine thereafter I get the following error when creating templates for English (US).... This message is a pain, when you have many machines and users ask why the create snapshot templates window appears each time they log on.
This is the Error Message:
Failed to create template 'Executive customer (by Business Partner)'
My observations regarding the solution are identical but one of the proposed solutions won't work, at least not as is...
As you said It looks like it cannot create the entries in the @BOOSTP because of the unique constraint on Index [@BOOSTPBOOSTPI1] which does not include the new field.
[U_Host] ASC cannot be added to the index because it is of type nvarchar(max), see error below:
*Column 'U_Host' in table 'dbo.@BOOSTP' is of a type that is invalid for use as a key column in an index.*
The only way to make this work is to change U_HOST it to a nvarchar(100) and then you would be allowed to add the U_Host to the index. SAP probably needs to make this decidion, I doubt they would support this work around, so temporarily disabling the index appears to be is the way to go....
Why isn't SAP testing well before release? This seems like something that should have been caught.
Thanks,
Jason Walters

Outlook integration-Layout files not found

Hi Experts,
I have installed Addon-outlook intgration successfuly and when i start B1 Create default templates popup comes and gives error like
BO2034: Layout files not found in folder 'C:\Program Files\SAP\SAP Business One Server\B1_SHR\AddOn\Microsoft Outlook Integration\Templates' i also check path but still gives above error.
regards
sudhir

Hi Sudhir,
There is a separate part of Outlook Integration that needs to be installed on the server. This includes the templates which get copied to a folder within the B1_SHR. On your SBO DVD or on the latest patch download you are using you should find a folder called Outlook Integration Server in the Packages folder. Run the Setup.exe on the server where the SBO server components are installed and this should correct your problem.
Kind Regards,
Owen

MS Outlook Integration.

Hi All,
I had installed MS Outlook Integration, when i execute from Administration --> Add-ons --> Add-on manager, select the Outlook Integration and click on Start, a window appears with "Create Default Templates" and click on Create, it gives me an error <b>"B02019: Layout file folder 'C:\prgoram files\sap\sap Business One\B1_SHR\AddOn\Microsoft Outlook Integration\Templates"</b>
Please help me out.

hi,
For downloading
go to
https://service.sap.com/user-admin
support Portal
Download
download=>Installations and Upgrades =>Search for Installations and Upgrades
search " SAP Business One Add-On 2005 SP01 "
download this file
inside this you will get all the Add-ons
sandip

Layout files of outlook integration

I have installed addon outlook integration on my pc.I am able to send the mail through outlook.But where are the layout files located ? Every tiime I start the addon it is asking me to Create Default tempate.When I give the folder it gives me error as,
Layout files not found in folder 'D:\Sap'
Where are these files located ? On the server or on the client.
By default it gives me path of the server as,
mmcpl-sap\B1_SHR\AddOn\Microsoft Outlook Integration\Templates
mmcpl-sap\B1_SHR\AddOn\Microsoft Outlook Integration\Templates\MMCPL_TRAINING
These two paths are for
Source Folder of Default Snapshot Template Files(Server)
Strorage Path for Snapshot Template Layout files
mmcpl-sap is the name of server and MMCPL_TRAINING is the name of company.

Try this:
https://websmp230.sap-ag.de/sap(bD1wdCZjPTAwMQ==)/bc/bsp/spn/download_basket/download.htm?objid=012002523100001869512006D&userid=S0004447420&action=DL_DIRECT
Otherwise, just go to Download Center, then choose Updates, and download SAP Business One AddOns 2005 SP01.
Let me know if it works!

Lync 2013 Outlook Integration Issues

I have a client that is having Exchange Outlook Integration issues when trying to set up Lync 2013.
The email address is [email protected] The sip address is
[email protected] But the Lync server is lync.domain.local. Client is on Exchange 2010.
The address book is not downloading and the outlook integration issue error icon appears on the bottom right.
If the client is set manually to [email protected] the address book downloads.
But can Lync work in the long run set up like this?

Hi,
Did you solve the issue with the help of Andrew provided?
Which sip domain name did you use for default SIP domain ([email protected] or
[email protected])?
Did the issue happen internal or external?
For the issue of cannot download address book, please check the External Base URL on Lync topology with the help of the link below:
http://ucken.blogspot.in/2011/07/configuring-lync-for-external-access.html
For the issue of Lync and Exchange integration you can refer to the link below:
http://blog.schertz.name/2010/11/lync-and-exchange-im-integration/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Error while installation of Outlook Integration Add On

Hi Experts,
Problem encountered upon installation of outlook add-on
The message box shows "The Procedure point ??OCBFDbDef@@QAE@....... could not be located in dynamic link library BFFramework.dll".
I'm watching this thread . I cannot open the link for the proposed solution to my problem.
[Error while installation of Outlook Integration Add On]
Please provide updated link
Regards,
Sandra
Edited by: Sandra Callanta on Sep 15, 2009 10:55 AM
Edited by: Sandra Callanta on Sep 15, 2009 10:56 AM

Hi Sandra,
You may check SAP Note Number: 953357 instead. The title for the note is: Troubleshooting Add-ons in Business One.
Thanks,
Gordon

Outlook Integration Error

Hi experts,
The Outlook Integration addon sometimes gives me the following errors when SAP starts:
Failed to connect to SBO-COMMON or Failed to Connect to Company or Failed to Connect to Licence Server
Only a few times start in the right way.
I found the problem only on a client, in the other clients the addon run correctly.
The SAP Business One version is:
2007A SP00 PL49
Thanks
Luca
Edited by: Luca Chizzinu on Jun 4, 2010 11:10 AM

On Sap Business One Log i have this response:
Time                                     AppID          ExtID             Sev               Scope                                                Message
2010-06-04 14:43:27.862      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 14:44:16.561      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 14:45:00.424      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 14:49:24.849      0     BO     ER     CBFEventSink::UnloadApplication     Add-on stopped.
2010-06-04 15:02:20.427      0     BO     ER     CBFEventSink::DbConnect     Error connecting to the company db: Failed to Connect to Company
2010-06-04 15:02:50.929      0     BO     ER     CBFEventSink::AdviseEvents     Failed to connect to the database.
2010-06-04 15:02:50.929      0     BO     ER     CBFAddOn::Connect     Initialization failed

Outlook integration template error

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