Outlook Integration Tool Bar suddenly missing

Ouur user has been using outlook integration for years. There has been no change to her version of office or B1, but the outlook integration isn't showing on her screen anymore. Our technician has tried uninstalling and re-installing the add-on, but that doesn't help. Does anyone know why this might be happening and how to fix it?

You may check this thread first:
Outlook integration options in outlook
Thanks,
Gordon

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Hey all,
Here's the issue:
SBO 2007A PL 35
The snapshots are being created on the server, and they showing on the SBO server (say
SBOHOST).
I created the snapshots for EN(GB), EN(US), and NL.
For reference, the actual database is on a dedicated SQL server (
SQL_SERVER)
All files are there, and permissions are set so that they can be written.
I went onto the terminal server (
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SQLSERVER) and to the SAP files B1_SHR on
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The templates were missing in the "Define Snapshot Templates" under EN(GB), EN(US), and NL.
I checked the paths, and they are fine so there are no permission issues.
I then installed, from TERMINAL, the Czech snapshots. They work. I can see them under the "Define Snapshot Templates" on TERMINAL
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Any help with this would be good, as so far all the notes on this tell me to re-create the snapshots, which hasn't helped so far.

I too am having an issue with creating the default snapshots in B1 2007A PL35 (and BTW PL37)....
I can successfully create the snapshot on the first B1 client on my network, for every machine thereafter I get the following error when creating templates for English (US).... This message is a pain, when you have many machines and users ask why the create snapshot templates window appears each time they log on.
This is the Error Message:
Failed to create template 'Executive customer (by Business Partner)'
My observations regarding the solution are identical but one of the proposed solutions won't work, at least not as is...
As you said It looks like it cannot create the entries in the @BOOSTP because of the unique constraint on Index [@BOOSTPBOOSTPI1] which does not include the new field.
[U_Host] ASC cannot be added to the index because it is of type nvarchar(max), see error below:
*Column 'U_Host' in table 'dbo.@BOOSTP' is of a type that is invalid for use as a key column in an index.*
The only way to make this work is to change U_HOST it to a nvarchar(100) and then you would be allowed to add the U_Host to the index. SAP probably needs to make this decidion, I doubt they would support this work around, so temporarily disabling the index appears to be is the way to go....
Why isn't SAP testing well before release? This seems like something that should have been caught.
Thanks,
Jason Walters

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Hi
Does any one know how to manually add the outlook integration toolbar into MS outlook.
We have a client who only uses terminal services and the are happy to email out of the terminal service but they only want users to check emails and sync contacts on the local PC.
The problem is there is no SAP on the local PC therefore the outlook integration tool bar in outlook will not appear.
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Message was edited by: MGW

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Outlook Integration Tool Bar suddenly missing

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