Outlook is empty after update - Many fixes tried already - Advance help needed

Question

Hello there,
First of all, I've scoured many forums and tried many fixes, so this is not a first-look question, I've really tried my best for the past 12 hours.
Yesterday my MacBook froze with Excel and Outlook and I had to do a hard shutdown, which was more complicated to do than expected. Right after that, I did a disk repair and a permissions repair. After a new restart, I figured I should also download the most recent Office update (14.4.2 I think, though I don't know where to check). Then I went to bed. When I opened my computer this morning, my Outlook was empty of all emails. The folders and accounts were there, but no emails at all. So I looked in forums and saw that I should do a Main Identity rebuild. So I did that, it took about 3 hours (way too long, right?) and it blocked at Step 4, "Impossible to rebuild database". The forums said if that doesn't work, created a new identity, migrate the Microsoft User Data for Outlook into the new identity and do a new rebuild. I migrated all of the data and did a new rebuilt, stuck again. Another forum said to be more selective with the data migrated (only the most important folders, like Messages, Contacts, Folders, etc.). Did that with another new identity and it completed the 5 steps. But when I opened the new Outlook with that new identity, now it was all brand new and empty. So I decided to go back to the root and go back to the original Main identity and do a new rebuild with that one. Now it says that it works with a previous version of Outlook, so I'm thinking the culprit is the update, but from what I can understand, it's impossible to go back on an update without completely uninstalling Office.
Of course, I restarted the system every time and restarted the system in safe mode for the Outlook try-outs.
Also of course I wouldn't be in that trouble if I could just TimeMachine a few days back, but I was travelling for the past months and had external drives problems, so my last timemachine dates a few months back (stupid, I know, but that's how it is.)
So to recap:
- I still have my Microsoft User Data files (for example through Office 2011 Identities / Main Identity / Messages / OT / OB / OM / Loads of files dating back from 2013 to this morning.)
- Original Rebuild didn't work.
- New identity Rebuild didn't work
- New Identity Rebuild worked but Outlook still empty
- Return to Main Identity rebuild rejects new Office update.
What can I try next?
Thank you so much for your help!
Stephanie

Answer 1

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