Outlook is not connecting through Workgroup Machine over internet using Outlook Anywhere

users can connect successfully using outlook anywhere over internet if machine are on domain, well problem with workgroup machine that are not connecting over the internet as outlook keep prompting password well i have configured outlook Anywhere with
default negotiate authentication as well as ssl offloading is checked and using same name for internal and external urls. also have valid 3rd party certificate configured on server.
Talha Faraz Malik

Hi,
Step 1 :In addition to that , please use remote connectivity analyzer to check outlook anywhere in internet .
From that we came to know the exact error .
Step 2: Most of the organisations are having an ISA or TMG firewall to create web published rules for exchange services .In case if you have you need to check the rule created for outlook anywhere is properly configured or not.
If you have such kind of firewall's ,You can test the OA rule by using the option test rule in ISA or TMG firewall .
Most probably you can able to find out the exact cause with the help of EXRCA.
Please reply me if you have any queries.
Regards
S.Nithyanandham

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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Outlook 2011 not connecting to exchange server

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Altri dettagli Impostazioni account del servizio di individuazione automatica Risposta XML: <?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
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Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=outlook-to.sede.corp.NN.com</ServerDN> <ServerVersion>7383807B</ServerVersion> <MdbDN>/o=Messaging/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=outlook-to.sede.corp.NN.com/cn=Microsoft
Private MDB</MdbDN> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://webmail-01.XX.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://webmail-01.XX.com/OAB/8b29a335-91f9-459d-8226-af3af35a0f11/</OABUrl>
<UMUrl>https://webmail-01.XX.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <PublicFolderServer>EXC10TSPPF00.sede.corp.NN.com</PublicFolderServer>
<AD>RSDCFTS008.filiali.corp.NN.com</AD> <EwsUrl>https://webmail-01.XX.com/ews/exchange.asmx</EwsUrl> <EcpUrl>https://webmail-01.XX.com/ecp/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
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</Protocol> <Protocol> <Type>EXPR</Type> <Server>webmail.XX.com</Server> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://webmail-01.XX.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://webmail-01.XX.com/OAB/8b29a335-91f9-459d-8226-af3af35a0f11/</OABUrl>
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<OWAUrl AuthenticationMethod="Ntlm, WindowsIntegrated">https://webmailint-01.XX.com/owa/</OWAUrl> <OWAUrl AuthenticationMethod="Basic, Ntlm, WindowsIntegrated">https://webmailint-01.XX.com/owa/</OWAUrl> <Protocol>
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<Type>EXPR</Type> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> </Protocol> </External> </Protocol> </Account> </Response> </Autodiscover> Intestazioni risposte HTTP: Connection: Keep-Alive
Transfer-Encoding: chunked Persistent-Auth: true Cache-Control: private Content-Type: text/xml; charset=utf-8 Date: Wed, 11 Feb 2015 05:31:48 GMT Server: Microsoft-IIS/7.5 X-AspNet-Version: 2.0.50727 X-Powered-By: ASP.NET Tempo trascorso: 1894 ms.
And hereafter the Trouble shooting log of Outlook 2011:
Outlook Exchange Auto Configure,Verbose,=== Performing autodiscover for [email protected]
Outlook Exchange Auto Configure,Verbose,--- HTTPS endpoints
Outlook Exchange Auto Configure,Verbose,Querying https://xx.com/autodiscover/autodiscover.xml
Outlook Exchange Web Services,Verbose,"EWS: Request data on thread=0x7a2bf264, XML data=
<?xml version=""1.0"" encoding=""UTF-8""?><soap:Envelope xmlns:soap=""http://schemas.xmlsoap.org/soap/envelope/"" xmlns:t=""http://schemas.microsoft.com/exchange/services/2006/types""
xmlns:m=""http://schemas.microsoft.com/exchange/services/2006/messages""><soap:Header><t:RequestServerVersion Version=""Exchange2007_SP1"" /><t:MailboxCulture>it-IT</t:MailboxCulture><t:TimeZoneContext><t:TimeZoneDefinition
Id=""XXX Standard Time""/></t:TimeZoneContext></soap:Header><soap:Body><GetFolder xmlns=""http://schemas.microsoft.com/exchange/services/2006/messages""><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId
Id=""inbox""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""outbox""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""contacts""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""calendar""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""notes""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""tasks""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""journal""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""sentitems""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""deleteditems""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""drafts""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""junkemail""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""root""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId></FolderIds></GetFolder>"
2015-02-28 11:44:10.075,0xFFFFFFFF,Outlook Exchange Web Services,Info,"EWS: Sending request on connection=0x7a399eb8, URL=/ews/Exchange.asmx, SoapAction=""http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"""
Outlook Exchange Auto Configure,Error, Error code: -3259
Outlook Exchange Auto Configure,Verbose,Querying https://autodiscover.xx.com/autodiscover/autodiscover.xml
Outlook Exchange Auto Configure,Error, Error code: -39
Outlook Exchange Auto Configure,Verbose,--- HTTP redirect endpoint
Outlook Exchange Auto Configure,Info, Error code: -3259
Outlook Exchange Auto Configure,Verbose,--- DNS SRV method
Outlook Exchange Auto Configure,Error, Error code: -3176
Outlook Exchange Auto Configure,Verbose,No _autodiscover._tcp.xx.com service found
Outlook Exchange Auto Configure,Verbose,--- HTTPS endpoints
Outlook Exchange Auto Configure,Verbose,Querying https://webmail.xx.com/autodiscover/autodiscover.xml
Outlook Exchange Auto Configure,Error, Error code: -39
Outlook Exchange Auto Configure,Verbose,Querying https://autodiscover.webmail.xx.com/autodiscover/autodiscover.xml
Outlook Exchange Auto Configure,Error, Error code: -3259
Outlook Exchange Auto Configure,Verbose,=== Failed to retrieve autodiscover settings for [email protected]
Outlook Exchange Web Services,Verbose,"EWS: Request data on thread=0x7c20cee4, XML data=
Can somebody help?
Thank you in advance

Hi,
The connection in Outlook 2011 for Mac is difference from the Exchange connection in Outlook for Windows. The Outlook for Mac is using EWS for Exchange connection.
According to your original posting, there seems to be some issue with your autodiscover service. And some Exchange services (such as OAB, OOF, OWA etc.) are using webmail-01.xx.com namespace in the URL. Please double confirm the configuration in your Exchange
server.
Additionally, please check the autodiscover service on Outlook for Windows machine. If all configurations in server side are correct but the issue persists, I suggest we can ask a question in Outlook 2011 for Mac forum for more help:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Regards,
Winnie Liang
TechNet Community Support

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