Outlook keeps loading... But when you trigger (with something else) an administrator UAC login screen & login, outlook starts.

Hi,
We have a user that has the following problem on a fresh installed w7 64bit installation.
When he starts outlook he gets the Loading... screen for like 2 minutes and then he gets an error: outlook is already running close outlook... (i translated this from dutch).
I have tried logging into this computer with an administrator account but i get the same error.
However. When you have the Loading... screen & start something that will trigger the admistrator UAC screen (like mmc.exe). Outlook starts...
I have reinstalled office but that doesn't help.
Any idea's?
Don't forget about Alt+Esc!

Hi,
Based on the error message "outlook is already running close outlook", please go to Task Manager to see whether Outlook.exe is stuck in the process. If yes, end its process and try to restart it, check if then it will start.
I also suggest you use Process Monitor to find what is denied when starting Outlook:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
I'm looking forward to helping you resolve the issue.
Regards,
Melon Chen
Forum Support
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