Outlook/Messenger Express Problem

Hi,
We have been having a problem with Outlook and Messenger Express for quite a while and are wondering if anyone can shed some light.
Basically the problem is this:
If I use Outlook to compose and send a message in HTML format with an attachment and then the user replies back to me via Messenger Express, any one of the following happens:
1) if the user is using Internet Explorer and is replying back in HTML format, I see the text of the user's reply but not my original message. However, I can see a portion of my original message if I have autopreview enabled.
2) if the user is using Firefox or IE and is replying back in plain text format, the only thing I see in Outlook is my original message. If, however, I have autopreview enabled, I can see a portion of the person's reply there.
This is a problem that's been plaguing us for months and are wondering if anyone has any idea how to go about "fixing" this.
By the way, I'm using Outlook 2003 and am running Sun JES Messaging Server 6.1.
Thanks!

Jay,
Thanks for the link. Do you know if there's a fix for this? All the article does is state that there's a problem that applies to Outlook 2000/2002/2003 and that Microsoft knows about it; there's no information as to how to about resolving this issue, be it through patching Outlook or some other means.
Personally, I think that it's ridiculous that Microsoft has known about this problem for almost one year (or, has acknowledged this problem publically for almost a year) and yet has not updated the article with a fix or a workaround.
Thanks,
Razi

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Regards,
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http://www.sun.com/developers/support.

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need much more information.
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Hi ,
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One of many bugs in 6.1. Suggest upgrading to at least 6.2. Please note, 6.3 was released last week.
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Hallo,
I wan't to add a User defined Directory Lookup to the Messenger Express as described in the
"Messenger Express Customization Guide" on Page 60 and up.
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Code Example 3-21 will work only if anonymous reads are allowed
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Hmmm,
ok. I try to explain.
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Best Regards
Axel Apitz

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Hi,
My iMS version is as follows: -
iPlanet Messaging Server 5.2 HotFix 1.09 (built Jan 7 2003)
libimta.dll 5.2 HotFix 1.09 (built 15:05:46, Jan 7 2003)
Microsoft Windows 2000 version 5.0 Service Pack 4 (Build 2195)
And I recently encountered problem of loading the email addresses in Composer window, when trying to compose email from the following steps in Messenger Express: -
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2. Select addresses by clicking on checkboxes.
3. Click Compose
4. The Compose Message window does not load the selected email addresses in step 2.
Any help will be very much appreciated.
Thanks.

Well, um,
1. You do know you're running code that's nearly 2 years old, right? That we've fixed hundreds of bugs since the version you have was released? (more later)
2. Is this a problem for everybody on your system, or just you?
3. Are there any errors logged into the http log that relate?
4. "does not load". Do you get an error, a blank screen, or what? Your posting isn't really detailed.
5. did this ever work?
6. What browser/OS are you using? Is the result different with a different browser?
Fixes since hotfix 1.09 that might relate:
4800962 When adding PAB users to new group user selected not added
() [webmail] {}
4805355 mshttpd crashed due to sig BUS in PAB_ModifyAttribute
() [webmail] {}
4809431 mshttpd crashing on stack overflow
     () [webmail] {}
4810485 JavaScript error in IE6 when pab server is down
() [webmail] {}
4817985 JavaScript error after first search in PAB with MSIE 6
() [webmail] {}
4838899 Corporate address search returns incorrect number of matching names
() [webmail] {}
4786108 PAB-Replace an entry/group does not work properly
() [webmail] {}
4875476 Unable to edit existing PAB contact without modifying display name or email addr
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4875890 Pab limit can be exceeded
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4666448 When maximum number of PAB users entries reached, webmail interface gives JS error
() [webmail] {}
4865985 PAB: JS error comes when we try to edit an existing contact
() [webmail] {
4939431 mshttpd dies on long PAB DNs
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4944323 Workaround LDAP server hanging during pab operations
     () [webmail] {}
4889947 Fix recipient lists to use comma as separator
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4954425 Entries are sorted incorrectly in "selecting addresses from PAB"
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4984011 PAB_CMD_GET_PABS error when user dn differs in 'case' with DN part of PABURI
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Cannot open certain messages in Messenger Express

Sun Java(tm) System Messaging Server 6.3-5.02 (built Oct 12 2007; 32bit)
libimta.so 6.3-5.02 (built 17:15:31, Oct 12 2007; 32bit)
SunOS f3 5.10 Generic_125100-10 sun4u sparc SUNW,
We have a user who cannot open certain sent messages - I reconstructed her mailbox to no avail - I also copied the messages to my mailbox and reconstructed, I also couldn't open them.
Once one of the problem msgs is clicked, every message becomes unreadable, it seems to break the javascript function (javascript:parent.M(n)) which is responsible for popping up msg windows for reading.
Re-logging in, or a refresh fixes. Until one is clicked again.
My Firebug debugger shows:
an "unterminated literal string" error and references this for example:
'Dear Mr. Smith: \nHere are some of the content encoding headers from two msgs. One of these had a Word doc attached, one doesn't seem to have any attachments.
X-Accept-Language: en^M
Priority: normal^M
Content-Type: multipart/mixed; boundary="--828bfdc62b245de1365"^M
^M
This is a multi-part message in MIME format.^M
^M
----828bfdc62b245de1365^M
Content-Type: text/plain; charset=utf-8^M
Content-Disposition: inline^M
Content-Transfer-Encoding: quoted-printable^M
^M
X-Accept-Language: en^M
Priority: normal^M
In-Reply-To: <[email protected]>^M
References: <[email protected]> <F6D57
[email protected]>^M
Content-Type: text/plain; charset=us-ascii^M
Content-Disposition: inline^M
Content-Transfer-Encoding: 7bit^M
^MI see the ^Ms - they're also in at least one msg that opens with no problem.
Two things though the problem msgs do have in common are strange encoding in the body e.g.:
Dear Mr=2E Smith=3A^M
^M
=E2=80=A8=E2=80=A8Thanks for the letter-=^M
blah blah XYZ=2C Inc=2E I would love the=^M
opportunity to blah blah blah=2E Please call or email me a=^M
t foo=40bar=2Ecom=2E^M
^M
Sincerely=2C^M
^M
Robert Johnson=2C CPME^M
888-888-8888=E2=80=A8^M
^Mand inline enclosures with [Content-Transfer-Encoding: quoted-printable^M]:
----4cdf31a7fc87b8c1e2a^M
Content-Type: text/plain; charset=utf-8^M
Content-Disposition: inline^M
Content-Transfer-Encoding: quoted-printable^M
----828bfdc62b245de1365^M
Content-Type: text/plain; charset=utf-8^M
Content-Disposition: inline^M
Content-Transfer-Encoding: quoted-printable^M
^MThanks,
s7

Thanks for clarifying on the encoding vs charset and for the other reference in these forums.
The client is listed as:
X-Mailer: Sun Java(tm) System Messenger Express 6.3-5.02 (built Oct 12 2007; 32bit)
I was told this particular user used Safari... could that influence the transfer-encoding? Or is ME messing up?
I'm not sure it's possible - but might he have created this in ME from an already received, but messed up message (e.g. one w/ the quoted-printable encoding)? In ME it seems he wouldn't be able to open these for editing.
The X-Mailer header is in the first set of headers,
The second set contains the multi-part - printed quotable and in-line enclosed (as opposed to attached) Word .doc.
Here are the full headers (this is a sent message from the send folder):
foo@x3$ more 79.msg
Received: from [xxx.xx.xxx.xx] by mail.alt.foo.bar.org (mshttpd); Mon,
21 Apr 2008 16:04:24 -0400
From: Howard M Smith <[email protected]>
To: [email protected]
Message-ID: <[email protected]>
Date: Mon, 21 Apr 2008 16:04:24 -0400
X-Mailer: Sun Java(tm) System Messenger Express 6.3-5.02 (built Oct 12
2007; 32bit)
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X-Accept-Language: en
Priority: normal
Content-Type: multipart/mixed; boundary="--bb097b47de131257729"
This is a multi-part message in MIME format.
----bb097b47de131257729
Content-Type: text/plain; charset=utf-8
Content-Disposition: inline
Content-Transfer-Encoding: quoted-printable
Dear Ms=2E Gord=3A
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one-based computer programming position at Comp USA=2C Inc=2E I would love the=
opportunity to interview for this position=2E Please call or email me a=
t howard=40bar=2Eorg=2E
Sincerely=2C
Howard Smith=2C MCSE
212-555-1212=E2=80=A8
----bb097b47de131257729
Content-Type: application/msword
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="Howard M Smith Resume
BAR.doc"
0X5R4KKxGuEBBBBBBBBBBBBBBBBBPgADAP7/CQAGBBBBBBBBBBBBBBABAAAAIwBBBBBB
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Messenger Express not working in any browser!

I've installed Directory Server 5.2, Messaging 5.2 patch 1, iDA 5.2 Patch 1, web server 6.0.
I first installed DS5.2, then MSG5.2, then patched MSG5.2 to SP1, then WS6.0, then iDA 5.2 SP1.
I can log in just fine to messenger express but nothing happens when I press the Compose button. The other buttons work fine.
I've tried this in Netscape 4.72, Netscape 7.1, Internet Explorer 6 SP2, Mozilla 1.5, Mozilla Firebird 0.7
Same problem in all the browsers.
Anyone know what's wrong ?
Thanks.

Never mind.
The source of the problem turned out to be Norton Personal Firewall's Ad Blocking feature which by default blocks all popup windows when activated.

Error interpreting the mail server response in Messenger Express

Background:
Migrated from Sparc running iMS 6.0 to Linux running iMS 6.3 (from CommSuite 5)
Problem:
Some users, some times experience problems using Messenger Express. They receive the following error in their web browsers: Error interpreting the mail server response.
Attempted solutions:
1) 120230-20 -- no change in behavior
2) reconstruct -r -- didn't fix the issue
3) Support case with Sun -- tech seems to be guessing as a solution and not trying to troubleshoot the issue (growing frustration -- those I am here)
Data gathered:
I turned on the telemetry logging for this user and in the end of the imap session, I see:
0.002>)F OK Completed
<30.747<C UNSELECT
0.003>C OK CompletedNETWORK ERROR: Connection reset by peer
LOGOUT <username> 2007/7/17 8:46:07 - 2007/7/17 8:48:15
This seems to come and go (working sometimes and not working others) for a few (5 or so) users, though, I haven't found any correlation between the users or how they differ from anyone else. Checking email via POP or IMAP works fine (just not via Messenger express).
What else can I look at?

Hi,
Shane...thank you so much. <refrains from bashing Sun
Support at this point>I should point out that myself and Jay are also Sun Support (we answer forum questions in our spare time).
We have a valid support contract and the tech has
never indicated that he has done any research into
this issue -- he only keeps throwing out ideas based
off of nothing. I asked him what he knows about the
mentioned bug. awaiting response.I couldn't comment on this without looking at the case notes.
<pushing my luck> Is there anything I can provide you
which would help diagnose this? Based off of the
logs (snips i provided u before), it does indeed
seem to be related to the email
headers...specifcially headers SpamAssassin added.What's the Sun support case #? Have you provided the full logs (rather then just snips) to the support engineer?
Thanks again -- you're doing a great job.All part of the service.
Regards,
Shane.

Export PAB of Messenger Express, words with accents are bad exported.

I have:
root@acafipri # ./imsimta version
Sun Java(tm) System Messaging Server 6.1 HotFix 0.11 (built Jan 28 2005)
libimta.so 6.1 HotFix 0.11 (built 16:16:35, Jan 28 2005)
SunOS acafipri 5.9 Generic_117171-17 sun4u sparc SUNW,Sun-Fire-V240
I want to export the user 's address book of messenger express so i do:
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The file is created, but when accents are found the words are unreadable.
I also did the export with the console, but i have the some problem.
Is there a way to solve this?.
Thanks.
Andrew.

I Try to install a new version but i couldn't, i give up on this
An example of a book address contact:
In Messenger Express(is readable):
H�ctor Donato [email protected]
In export of ldap:
# entry-id: 4215
dn: un=HctorDonatoACACDCOlivae01c654,ou=alerzundi,ou=People,o=acasalud.com.ar,
dc=acasalud,dc=com,dc=ar,o=pab
un: HctorDonatoACACDCOlivae01c654
objectClass: top
objectClass: person
objectClass: organizationalPerson
objectClass: inetOrgPerson
objectClass: pabperson
memberOfPAB: Libretadedireccionesbcc6ed1
mail: [email protected]
givenName:: SMOpY3RvciBEb25hdG8gLSBBQ0EgQ0RD
sn: Oliva
cn:: SMOpY3RvciBEb25hdG8gLSBBQ0EgQ0RDIE9saXZh
creatorsName: uid=msg-admin-acafipri.acasalud.com.ar-20050329143551z,ou=people
,o=acasalud.com.ar,dc=acasalud,dc=com,dc=ar
modifiersName: uid=msg-admin-acafipri.acasalud.com.ar-20050329143551z,ou=peopl
e,o=acasalud.com.ar,dc=acasalud,dc=com,dc=ar
createTimestamp: 20070613030212Z
modifyTimestamp: 20070613030212Z
nsUniqueId: 6e25e301-195a11dc-80ddde4c-712a3c04
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Messenger Express: How do I add the Directory Server to the address book search tool?

In Messenger Express (ME) how do I add the Directory Server (DS) to the address book
search tool?

Edit the globals.pl file. Look for a line similar to: 
@dirservers = ('MyCompany::phonebook.foo.com::o=FooCorp.,c=US','Four11 Directory::ldap.four11.com::');

Add an entry to the list. The list is comma delimited and each entry is a
string. The string contains three fields, delimited by a double colon (::). The
first field is the name you want to appear in the User Interface (UI). The second is
the hostname of the DS and the third is the Distinguished Name (DN) to use when searching.

Please note, Messenger Express is part of the Messaging Server. For more
information on Messenger Express, please see the release notes at
http://home.netscape.com/eng/server/MExpress/relnotes.htm

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HT1515 Just installed Airport Express on Mac 10.6.8 Can't see base station. Hard Reset the Airport. Rebooted machine. How can I tell if this is a Mac problem or Airport Express Problem?

I have a Mac 10.6.8. Just installed Airport Express. I can't see any base stations. I did a hard reset on the Airport Express, turned off all devices, turned them back on. I see plenty of Airport networks in the neighborhood. How can I tell if I have a Mac problem or an Airport Express problem? Airport Express blinks Amber.

Obviously, I'm still using ethernet to be able to reply to this.
Alright, use the same ethernet cable to plug directly into the airport express. This will FORCE the airport utility to now see it regardless of weak signals & interference. You can set it up that way.
BTW, what is the original intent on the express?

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