Outlook not seeing link images

Hello All and Happy Friday (the 13th buwahaha)
OK, issue
Outlook 2010 and 2013 (Exchange Accounts)
Users get emails html formatted. Outlook displays the red x with the message "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. etc..."
However, OWA displays it properly, so do the phones.
This leads me to believe it is proxy related. Now my problem comes in with the knowledge that we are using a Cisco IronPort as our proxy, we don't even configure the browsers for it... Just catches it.
I've tried every fix I can find and none have resolved the issue.
Any ideas?
Thanks

Hi,
I actually found a kb about this issue:
Images in email message disply a "red x" instead of the image if the Cache value in the registry is incorrectly configured
This problem occurs if there is incorrect registry data for the Cache
value under the following registry key.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it,
back up the registry for restoration in
case problems occur.
To resolve this problem, use the following steps to manually edit the data for the Cache value in the registry.
Exit Outlook if it is running.
Start Registry Editor.
Windows 8
On the Desktop, press the Windows key + X and click
Run . Type regedit in the Open box, and then press ENTER
Windows 7 or Windows Vista
Click Start , type regedit in the Start Search
box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type the password, or click
Allow
Windows XP
Click Start , click Run , type regedit
, and then click OK.
Locate and then select the following key in the registry.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Update the Cache value to the default value according to your version of Windows.
Windows 8, Windows 7, or Windows Vista
Name: Cache
Type: REG_EXPAND_SZ
Data: %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
Windows XP
Name: Cache
Type: REG_EXPAND_SZ
Data: %USERPROFILE%\Local Settings\Temporary Internet Files
Close Registry Editor.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected].

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