Outlook not sending or receiving any emails
I start my outlook and everything seems to be working fine for some time. Then all of a sudden the Outlook icon in the notification area shows a loading symbol and a message saying "Requesting data from the server". When I check for the
send/receive progress it seems to be still with no errors. Also the synchronisation status at the bottom of the Outlook windows reads "All folders up to date, Connected to Microsoft Exchange"
When this situation occurs, new emails are neither received nor sent; unless I restart the outlook application. I currently have 4 email accounts setup in the Outlook (2 Microsoft Exchange accounts and 2 Gmail accounts). I see this issue with only
the exchange email accounts.
I have been facing this issue for almost a month now and also I am not able to find the exact issue in any of the forums. Can someone please help me with this issue!!
Hi,
If the 4 email accounts use one profile, I suggest creating them in separate for testing.
Thanks
Mavis
Mavis Huang
TechNet Community Support
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http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
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1. Try a different Wi-Fi connection
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The link in my first replay included :
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Can not send or receive email
What happens when you try to send or receive? Is there any error message?
How do you connect to the Internet?
Do other Internet services - such as the Web - work correctly?
Who is your email service provider?
Has it ever worked? If so, when did it stop? Were any changes made around that time?
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