Outlook office 2010 of 64 bits Integration with Sap 8.8 PL 17

Dear Experts:
Has anyOne had experience with outlook Integration office 2010?
I have a customer with one client running 8.8. and office 2010 of 64Bits,  i make instalation the addon ( outlook ) , and this running ok, but a log in outlook does not appear the icon sap business one, when search it on the complement of outlook i dont find.
You know  if this OI running on office 2010 of 64bits?.
Thanks for you help
Regards,
Ma.Cristina Gonzalez

Hi Maria,
I have SBO 8.8 PL18 and MS Outlook 2010 and the SBO Icon is available in the Add-ins and the Log settings are also available.
Please check if you outlook add-in has not been enabled or blocked.
In MS Outlook 2010 File --> Options --> Add-ins -->  in the Active application add-in's do you find SAP available. if not see in the disabled if its still not available
You will find manage in the last --> selct COM -Addins --> check if you have SAP business One flagged.
Ensure that you Macro settings are set to be enabled.
File --> Options > Trust Centre>   Trust centre settings --> macro settings --> Enable all macro's and flag apply macros to all Add-ins.
Do you have the Outlook integration server installed in the server or outlook integration standalone installed on the Client
Regards,
Rakesh N

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