Outlook Password Not Working

Hi all,
I ma having an issue with Outlook 2013.
It seems that for some reason it will not recognize my Username and password for Synching folders.
It works for sending and receiving messages, but when it tries to synch folders it comes back as wrong.
How can this be possible, doesn't it use the same UN/ PW for sending/ receiving as synching??
Thanks in advance.
IKE

Hi,
What type of account do you use? Exchange, IMAP or POP3?
Please go to webmail to change the password for your account, then go to
Control Panel, search and open Credential Manager ->
Windows Credentials -> Under Generic Credentials, find
MicrosoftOffice... -> Click Remove.
Then start Outlook again, type in the new password to try again.
If this issue persists, I suggest you create a new profile to setup the account:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

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