Outlook pop3 email receiving problem

Dear Sir,
I am using Office 365 Home Plus and my Outlook stopped receiving emails a week ago. Before that it was working fine.
Safe mode does not help, new profile does not help. I can Access my pop3 email on webmail but when I try to receive emails through Outlook, it hangs. At the bottom I see a very very slow "emails receiving email 1 of 105" but nothing happens.
I have also gmail working in Outlook and it Works fine. I have checked my email through service provider and there is nothing wrong there.
I will appreciate it very much if you could please help.

Hi,
The issue doesn't exist with the Gmail account, I suspect it may be caused since the POP3 .pst file is corrupted.
Please run Scanpst.exe to repair the data file to try again:
http://support.microsoft.com/kb/272227/en-us
Please also disable the firewall and the anti-virus program to test the result.
Regards,
Melon Chen
TechNet Community Support

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Hi,
The issue doesn't exist with the Gmail account, I suspect it may be caused since the POP3 .pst file is corrupted.
Please run Scanpst.exe to repair the data file to try again:
http://support.microsoft.com/kb/272227/en-us
Please also disable the firewall and the anti-virus program to test the result.
Regards,
Melon Chen
TechNet Community Support

Iphone and Outlook pop3 email

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It sounds like Outlook is set to remove messages from the server when retrieving email.
Try clicking on File-->Account Settings-->Select your account and click change-->click More Settings-->click the Advanced Tab and check the box to leave a copy of the emails on the server.
You can then also choose to have the emails removed from the server after x number of days or when the email is deleted from the Deleted Items box

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Question Re: Auto Email receiving Problem

I have noticed that for a few days now that my iphone will not show any emails received until I go into each email account and select the refresh button the receive it manually. Prior to this my iphone would just auto pick them up from the server and when I powered up and slid the unlock button there would be the number of emails in red above the email button. Now I see nothing there even though I am receiving them, I have the email setting to check for new emails every 15 minutes. I have tried a reset a few times also.
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I too have noticed this with my accounts. I persoanlly feel there is a bug that it just stops checking. Normally after I do a manual check, then it starts working good again.
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Dear all,
We have a problem in receiving email from a mail address.
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Hi all,
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Also try to reset your srs-file to check if it helps. See:
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I recently upgraded from Office 2010 to 2013. For several weeks everything ran smoothly but a few days ago I noticed that my Verizon POP3 account was unable to send mail - items just sit in outbox. I have deleted/added the account and the profile
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Hi,
Since the problem could be be solved for a few days by deleting/re-adding the profile and the account, the problem may be related to the .pst file. When the problem comes back, run Scanpst.exe to repair the. pst file, will the problem be fixed again?
Learn how to use Scanpst.exe:http://support.microsoft.com/kb/272227/en-us
We can also assume there are other programs that are interacting with the .pst file, reboot and disable the possible programs to test if this makes a difference.
If you're disconnected, you'll also need to check the network cable, try restarting your computer, or contact your Internet Service Provider or your system administrator. This implies the issue may be related to the anti-virus program or the firewall settings,
which may be scanning the outgoing emails from Outlook. We can disable them temporarily to send the emails again, check if this helps.
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Melon Chen
TechNet Community Support

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I have my iPhone set up to receive my Comcast email.
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It sounds like Outlook is set to remove messages from the server when retrieving email.
Try clicking on File-->Account Settings-->Select your account and click change-->click More Settings-->click the Advanced Tab and check the box to leave a copy of the emails on the server.
You can then also choose to have the emails removed from the server after x number of days or when the email is deleted from the Deleted Items box

Duplicate email in outlook and not receiving all e...

I have looked at the other posts about duplicate emails but none seem to answer my problem
Recently I have started getting duplicate emails in my Outlook inbox, even if I have read them in Outlook. I have also noticed I am not receiving all emails, including the one from BTcommunity asking for verification of email to acces this forum. I only use BY Yahoo on line to check and delete spam and do not read email online at BTYahoo.
I have not, as far as I am aware, changed any of the settings in Outlook or on BTYahoo.
The Bt help screen swere less than helpful as my BTyahoo pages do not seem to have the options they suggest.
Another concern is the repeated downloading to outlook of the same emails will increase my braodband usage.
Solved!
Go to Solution.

landie57 wrote:
I have looked at the other posts about duplicate emails but none seem to answer my problem
Recently I have started getting duplicate emails in my Outlook inbox, even if I have read them in Outlook. I have also noticed I am not receiving all emails, including the one from BTcommunity asking for verification of email to acces this forum. I only use BY Yahoo on line to check and delete spam and do not read email online at BTYahoo.
I have not, as far as I am aware, changed any of the settings in Outlook or on BTYahoo.
The Bt help screen swere less than helpful as my BTyahoo pages do not seem to have the options they suggest.
Another concern is the repeated downloading to outlook of the same emails will increase my braodband usage.
Hi. Welcome to the forums.
Although receiving emails in Outlook will increase the usage, emails are generally very small - unless they all contain large attachments.
Duplicate emails received in your case as described is generally down to an email fetch process from Outlook (or any mail client program) failing to complete the download, and hence an index into the received emails is not updated. When checking for emails again, it gets the same emails it had before until it properly finishes the fetch.
There are a few reasons this can occur including communications failure, but also stuck emails can cause it to happen, possibly Outlook checking for emails at the exact same moment you are say deleting spam via webmail at BTYahoo.
I assume you've checked the online spam folder in case various emails are ending up there, as opposed to just deleting the spam from the online Inbox.
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HT4864 Thank you! This may sound lame but are these instructions for the blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there.

Thank you! This may sound lame but are these instructions for my blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there. Thanks again!

You don't need to start a new thread to continue a conversation, you can just tack onto the original one. The settings I referred you to are for the Blackberry, since that's the device which is not receiving mail: anything which is working can be left alone.

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You are welcome. I hope everything continues to work. Computer frustration isn’t one of my favorite pastimes.

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