Outlook Pro 2013 Crashes On Send After Checking ENCRYPTION and DIGITAL SIGNING

I bought and imported a Digital ID today. After doing so I went in and checked the boxes in TRUST CENTER to allow for ENCRYPTION and DIGITAL SIGNING. After doing so, every time I hit SEND on my emails, it sits, spins, sits, and never recovers. The application
hang error is below. Please note that the SOFTWARE PROTECTION SERVICE seems to stop working in EVENT VIEWER as well before each app hang.
If I go in, UNCHECK those security settings, and reopen OUTLOOK, all is well.
OUTLOOK EVENT LOG
Log Name:      Application
Source:        Application Hang
Date:          6/10/2013 1:05:22 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MS-Home
Description:
The program OUTLOOK.EXE version 15.0.4505.1002 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2138
Start Time: 01ce65fb8d98576a
Termination Time: 16
Application Path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
Report Id: e9ecd5fa-d1ef-11e2-be85-6045bdde9c2f
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-06-10T17:05:22.000000000Z" />
    <EventRecordID>8066</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MS-Home</Computer>
    <Security />
</System>
<EventData>
    <Data>OUTLOOK.EXE</Data>
    <Data>15.0.4505.1002</Data>
    <Data>2138</Data>
    <Data>01ce65fb8d98576a</Data>
    <Data>16</Data>
    <Data>C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE</Data>
    <Data>e9ecd5fa-d1ef-11e2-be85-6045bdde9c2f</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>430072006F00730073002D00700072006F00630065007300730000000000</Binary>
</EventData>
</Event>

Run Outlook with safe mode to check the result. ("Outlook.exe /safe")
Create a new Outlook profile to test that.
How to use ADPlus.vbs to troubleshoot "hangs" and "crashes"
http://support.microsoft.com/kb/286350
Tony Chen
TechNet Community Support

Similar Messages

Acrobat Pro XI crashes upon opening after downloading CC. Please Help?

Acrobat Pro XI crashes upon opening after downloading CC. Please Help?

Hi PgrimshawMVP,
You can try this. Not sure if this will definitly help but I hope this should:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, Restart the machine and then start the Acrobat.
Thanks!
Eshant

HT1386 My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop and those are the songs I purchased via iTunes. How do I get the rest of the songs from iPhon

My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

So I have a MacBook Pro 2013. That won't turn on and won't charge.

So I have a MacBook Pro 2013. That won't turn on and won't charge. When the charger is plugged in the light remains green as if it is fully charge. Before it died the laptop still recognized the charger but wouldn't charge. And now won't turn on.

If you've a 2013 model, depending on when you purchased the machine, I would suppose that you're still under warranty or at least purchased AppleCare? Regardless, I would take the kit to your local Apple Store or an AASP and have them diagnose the computer (and, if you're still under warranty, fix the computer) and, if necessary, give you an estimate for repair.
There are all sorts of things that could be wrong - a faulty adapter, bad cabling, even the entire electrical circuitry may have gone bad.
You won't know unless you had an Apple tech look it over.
Good luck,
Clinton

How to edit / remove watermarks after the document is digitally signed

how to edit / remove watermarks after a document is digitally signed ?

Hello Dave,
Thank you for your reply.
I have 2 things to mention.
(1)It is possible to do so if I open the document in Acrobat 8.
(2) Is there any work around solution for X-pro ?
I create a draft document and send it for approval with “draft” watermark.
I receive it back after approval with the approver’s signature.
Then I have to remove the “draft” watermark.
How can I do it?
Any suggestion will be appreciated
Thank you.
Parag Bhagwat

Distributing Forms after they have been digitally signed.

Adobe Acrobat Pro XI Version 11.0.07
I would be very grateful for help received in responding to my question. I have checked the messages, at length, but cannot find an appropriate answer/solution.
This is my Company Policy document workflow.
1.PDF created with form fields as well Digital Signature Fields.
2. Document is sent to Reviewer1 for approval and Digital Signs. ( any edits are made to document prior to signing)
3. Document is sent to Reviewer2 for approval and Digital Signs.
4.Final reviewer Digital Signs.
Now that the Policy has been approved by the Management Team, the Policy is ready for employees to read and complete the form fields
- Name
- "I have read and understood this document:Check box
- email address
When I go to Distribute forms via internal server I get the following message, "Acrobat is not able to create a usable response file from the returned form because the form restricts need operations"
This allows me to ensure that a management approved policy has been published and we can collate the information as to who has read and not read the document.
Many, many thanks for your assistance
Graeme

So you have something that looks like this, where there is a submit button somewhere on the page and some data you want to submit:
If you get the Properties of the button, and then select the Actions tab you should see something like this:
Then if you select Submit a form and then click the Edit button you should see something akin to this:
Finally, make sure you click the Select fields button and only select fields that are going to contain data. In other words, no signature fields:
That should work for you,
Steve

Outlook 2013 Crashes when sending mail

The system is a Windows 8.1 Pro x64, the Office installation is Office Home & Business 2013 32.
repeatedly the Outlook will crash after entering a contact email address when entering content into the subject line. Often it will crash when any attempt is made to enter content into the body.
All add-ins have been disabled.
If started in Safe mode, Outlook is able to send mail.
The error message in the event log is;
Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1511, time stamp: 0x52947f7f
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0xc0000005
Fault offset: 0x0003c558
Faulting process id: 0xeec
Faulting application start time: 0x01cf23061492ec78
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\MSVCR100.dll
Report Id: 693a0ed9-8ef9-11e3-be9f-b4b67633f44a
Faulting package full name:
Faulting package-relative application ID:
A capture of the add-ins dialog when Outlook is started in normal mode is shown below.
I have run scanpst on the local pst files and performed repairs.
I also disabled the use of auto-complete.
Nothing has worked.
Please provide some new suggestions.
Thx - Eli

Hi,
Since this issue doesn't occur when using Outlook in Safe Mode and it's not add-ins related, I suspect the NormalEmail.dotm is corrupted in your case.
NormalEmail.dotm is the default template that opens when creating a new mail message. When you start Outlook in Safe Mode, it is not loaded.
Please go to the following location:
C:\Users\<username>\AppData\Roaming\Microsoft\Templates
Find the NormalEmail.dotm file, rename it to ".old". Outlook then will create a new one, check if this issue persist with the new NormalEmail.dotm file.
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 crashing when sending email Exception code 0xc0000602 MSO.dll error

Two are three times a week Outlook crashes when sending email with the following error
Log Name:      Application
Source:        Application Error
Date:          15/01/2015 10:00:58
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ********.***.local
Description:
Faulting application name: OUTLOOK.EXE, version: 15.0.4667.1000, time stamp: 0x543d3698
Faulting module name: mso.dll, version: 15.0.4675.1002, time stamp: 0x5474349b
Exception code: 0xc0000602
Fault offset: 0x011b1687
Faulting process id: 0x11dc
Faulting application start time: 0x01d030a6e4aa1ee7
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 66ad29a2-9c9d-11e4-b53c-082e5f1727fc
Event Xml:
<Event xmlns
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-15T10:00:58.000000000Z" />
    <EventRecordID>10015</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Events-HP8200.ICI.local</Computer>
    <Security />
</System>
<EventData>
    <Data>OUTLOOK.EXE</Data>
    <Data>15.0.4667.1000</Data>
    <Data>543d3698</Data>
    <Data>mso.dll</Data>
    <Data>15.0.4675.1002</Data>
    <Data>5474349b</Data>
    <Data>c0000602</Data>
    <Data>011b1687</Data>
    <Data>11dc</Data>
    <Data>01d030a6e4aa1ee7</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE</Data>
    <Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll</Data>
    <Data>66ad29a2-9c9d-11e4-b53c-082e5f1727fc</Data>
</EventData>
</Event>
Any clues on a fix?

Hi,
Thanks for your question.
This issue might occurs due to lots of reasons. Do you have a virus scanner installed which integrates itself with Outlook? If yes, please try to disable it, and then try again. You might opt to uninstall the virus scanner temporarily to make
sure it will not interfere the testing.
Also, lots of Office crash issues are caused by third-party add-ins. You might want to have a check and see if you have any integrated with your Outlook client which might cause the issue.
Since the issue occurs randomly ("Two are three times a week"), Office
Safe Mode will not be effective here, just manually disable all third-party add-ins in Outlook FILE>Options>Ass-Ins, use outlook for a period of time, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Mac Pro 2013 crash when attempting to drag object

IIllustrator CC (17.1) and Illustrator CC 2014 both crash if I try to drag any object on new Mac Pro (2013 model, running Mavericks). Anybody else run into this? Works fine on my MacBook Pro 13.

Hi Mark,
Have you submitted the crash log to Adobe via the crash reporter along with your email ID ? If not then can you please share the crash logs with me at [email protected]
To get the crash log please open the "Console" application and under the label "DIAGNOSTIC AND USAGE INFORMATION" expand the layer/label "User Diagnostic Reports" and open the latest AdobeIllustrator.............crash file.
If possible can you please join the connect room: Adobe Connect Login
With Best Regards,
Raghuveer Singh

Premier Pro CC crashes on Mavericks after relocating user profile

Slowly but surely my OSX environment is being extricated from the absolute lunacy that every file used by any application had to reside on the machine's root drive. Adobe Premiere Pro, for example, created a $USER/Documents/Adobe subdirectory where it stored my profile information. I attempted to move that profile information to a network drive and to use an alias to point $USER/Documents/Adobe at $NETWORK_DRIVE/Adobe. Now Adobe Premiere Pro CC crashes on startup. I have attempted to trash my preference (deleting the 7.0 subfolder of the Adobe/Premiere Pro folder), but that did not help. Is it really true that in 2014, 30 years after folks had worked out symlinks and NFS, that Adobe cannot honor these tried and true concepts?

Following up on my own question, I found that creating an Alias in Apple-land isn't nearly as simple nor robust as using a good old-fashioned symlink. I moved the Adobe alias out of the way, symlinked to the network drive, and BANG! Everything worked. Proving yet again that the less one knows about OSX (for example, the existence of the alias feature), probably the better. Surprising, though, that the Premiere Pro CC app cannot deal with such.

VS 2013 Crashes on Startup after Installing VS 2015 CT6

Hi, I installed VS 2015 CT6 to test my code base from VS 2013. It went reasonably well. However, VS 2013 will no longer startup; it crashes when launching. I uninstalled the VS2015 version using the command line, i.e., vs_ultimate.exe /uninstall /force).
After that, VS 2013 thankfully worked again... just thought you should know since it is obviously desirable when VS 2015 is released that it can peacefully co-exist with VS 2013 if desired by developers.

Hi jla_work,
Actually you mean that your VS2013 doesn't work after you install the VS2015 CTP 6, am I right? If you remove the VS2015 CTP 6, the VS2013 will work well again.
Could you tell me the windows Environment?
As far as I know, we could install the VS2013 and VS2015 CTP 6 in the same machine, I installed them in my windows 8.1 Environment before, and they all work normally.
Before you really install the VS2015, please re-repair your VS, please also install the VS2013 update 4, and then re-install the VS2015 again.
Since two VS versions would require high configuration requirements, so you would think about your Windows Configurations.
To make sure that it is not the add-ins' issue, please also run your VS 2013 in safe mode after you install the VS2015 CTP 6 again, test the result.
https://msdn.microsoft.com/en-us/library/ms241278.aspx?f=255&MSPPError=-2147217396
After you install the two VS versions again, please restart your machine, you'd better not open many VS Editors at the same time, for example, just open one VS2013 editor, test it again.
Best Regards,
Jack
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Macbook pro goes into sleep mode after few minutes and won't wake up

Since yesterday my MB pro suddenly goes in sleep mode while working and won't wake up. After reset the MB Pro goes into Sleepmode befor I get the log in screen. After resettin SMC and PRAM I can log in but after a few minutes, againg deep sleep. I'ts not a software isue I think because when I use my MB Pro's harddrive by firewire as the startup disk on an other macbook it works fine. anyone knows about this problem?

It sounds obvious but are you sure your power adapter is ok and the battery is charged. The behaviour sounds a lot like low battery sleep.
Press the check button on your battery pack - do you get plenty of lights?

I upgraded to OSX Yosemite, own a MacBook Pro 2013 with 8GB memory, 2.6 processor and can not email from iPhoto (9.6)

I upgraded to OSX Yosemite, own a MacBrook Pro 2013 with a 2.6 Processor, 8 GB memory and can not email from iPhoto (version9.6)

In iPhoto preferences, general, is email photos using mail set or is it set to something else?

MacBook Pro won't start up after PRAM restart and a control/command restart

My iPhone 4 froze up and I tried to sync and restore the iPhone software. This made my iTunes prompt me to restart my Mac. Now it will not start up. It stops after the chime and grey screen comes on. I have tried a PRAM restart with no luck. Can anyone help?

So are you saying that it will not boot from the OSX installation disk?
It might be worth trying an SMC reset as described here:
http://support.apple.com/kb/HT1411?locale=en_GB

GPO For Outlook Certificates Used For Encryption and Digital Signatures?

How can we configure a group policy to distribute certificates to Outlook 2010 users so they can digitally sign and encrypt messages without requiring much effort on their end?
The users will become confused and make mistakes if we ask them to follow instructions on how to download and import certificates into Outlook 2010 manually. Can we automate this with Group Policy?

Would a certificate "autoenrollment" GPO work for these types of certificates?
Yes. Here's a good guide. The user will still need to choose to sign, or encrypt, unless you want to enforce that in some way. If you are sending signed or encrypted email outside of your AD, you will need to solve how the recipients will get your root cert,
etc.
http://davidmtechblog.blogspot.com.au/2013/06/exchange-2010-security-smime-part-1.html
http://davidmtechblog.blogspot.com.au/2013/07/exchange-2010-security-smime-part-2.html
http://davidmtechblog.blogspot.com.au/2013/07/exchange-2010-security-smime-part-3.html
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Outlook Pro 2013 Crashes On Send After Checking ENCRYPTION and DIGITAL SIGNING

Similar Messages

Maybe you are looking for