Outlook Problem

When I try try open iCloud I get a message that says "Multiple Outlook Versions Installed" remove one of them. How do I remove a Outlook version?

That's a Windows issue, but I believe that Windows has a mechanism for uninstalling programs (in the Control Panel somewhere)
That's where I would look.

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Multiple Desktops & Outlook Problems

Hi,
I recently purchased a Curve (8310), and I've been having a problem with my Outlook sync. Yesterday our IT people set me up on the Enterprise Server and everything worked fine. I could send/receive emails, check my calendar and use the Desktop software on my work computer. Then, last night I installed the desktop software on my home computer to edit applications, and since then my Outlook profile has been acting strangely. I cannot send or receive emails unless the blackberry is connected (via USB) to my work computer. As soon as I disconnect it Outlook simply will not work. I have verified this effect many times, through sending/receiving emails, editing calendar events, looking up Outlook contacts and watching the Desktop Redirector. My gmail account is working fine, as is everything else. I have tried playing with a number of settings on the Desktop manager, restoring the blackberry to before I installed the software at home, and having out IT people reset my connection to the server. Obviously, none of these things have worked.
I think the problem has to do with the way I installed the Desktop software on my home computer. I used the same installation parameters as I did here, namely setting it up for an Enterprise server. I do not use Outlook on my home computer, and I'm wondering if that version of the Desktop is interfering with my work version. Has anyone else had this problem, or could someone suggest some solutions? Ideally, I would like to have the Desktop on both computers, but maybe it is a matter of installing different versions on the two. Does anyone do this, or know if it will work? I'm hoping that when I go home and uninistall the Desktop software from my computer it will fix things, but I doubt it for some reason. Any help would be greatly appreciated.
Thanks,
Matt

Why aren't you using Outlook on your home computer? What program are you using on your home computer to read your e-mail? If you don't have a program on your home computer for e-mail, contacts, calendar, etc. then there is no need to have the BB Desktop software, unless you are uploading other programs from your home computer.
Gary

ICloud with Outlook problems

I have upgraded to an iPhone and now want to use iCloud with Outlook.
I seem to remember having to remove this in the past also I have alternative profiles in Outlook.
Control Panel for iCloud is not creating an additional folder in Outlook.
Any thoughts?

You need to leave more information like what is the ios5 device. I following instructions accidently set up two iclouds and then I couldn't get the contacts in. My mobileme email isn't going to work anymore because I set up an icloud using my store apple ID. Apparently the term apple ID can refer to any apple product ID that you make up not the one you use in the store. So you need to leave more infor on what is your problem to figure out how to help.
GR

Synchronize with Outlook Problems...

I have a BB Curve, and MS Outlook with Windows XP on my desktop. I no longer can synchronize my calendars between my BB and Outlook on my desktop...this used to work - but now when I try to synchronize, I get a message saying "unable to complete request". All I am synchronizing is the calender (no contacts or anything else). What can I try to do to fix this?
Thanks.

First, Have you moved any information in Outlook from memos, contacts, tasks, calenders, or e-mails into another folder, or a personal folder?
Solution Number 1
1) Go to Backup and Restore in Desktop Manager.
2) Backup your blackberry. Save the file on your desktop (it will include the date in the file name)
3) Wipe your blackberry, go to "options", then "security options", then "general settings" press the menu button, and then select "wipe handheld", click "continue" and enter "blackberry", let it wipe and restart.
4) Before you restore the data, synchronize again with Desktop Manager.
5) If the synchronization works, then it may have been a virus that is now wiped out.
6) Restore data, open up desktop manager, go to Back Up and Restore and restore the file from the desktop.
Solution Number 2
If this does not work I would suggest it is a problem with Desktop Manager. In that case I would open up Desktop Manager and click on "Synchronize" Click on "Configuration" and then "Configure Synchronization", then checkmark "address book," a window will pop open, select "Microsoft Outlook", now look at the folder name, Make sure that is the correct folder name and location. Do that for Calender, Memopad, and tasks. Then click "OK". Go to "Synchronize", then click "Synchronize now"
Message Edited by metroberry on 04-22-2008 01:55 PM

ICloud and Outlook problems

First of all thanks you all for the support you will give me.
I'm running W7 64Bit on a Desktop PC.
Outlook 2010 was installed and running perfectly.
When I first installa the iCloud Control Panel, I got all items in the calendar disappeared and went into the new special folder iCloud/Calendar.
This was not good but let say accepted.
I sync my iPhone 3gc running iOS5 without any problem.
I can see all my Calendar items and contacts within the iCloud web page. iPhone has all inside, not problem.
This morning I turned on my PC, I run Outlook and found that the iCloud are not avaible anymore.
Sorry for the Italian pictures to show the problem, but I'm running Italian O.S.
The same happens with Contacts.
Any idea how to solve this problem?
Many thanks.

I had that exact same problem for contacts sync with Outlook 2010, but I've managed to solve it.
My iCloud contacts originally came pre-configured with 1 contact (me) which I deleted. There were then no contacts at all on my iCloud contacts list.
When I tried to configure sync with outlook via the iCloud control panel, I got the error:
"Error: 0x80004005: Got no CardDAV principal record from principal URL request!"
I went back into iCloud (via the iCloud website), and manually added a contact (named "Test").
I then tried setting up sync for contacts with Outlook again using the iCloud control panel, and this time it worked perfectly.
I expect you could try the same approach with Calendar.
Hope this fixes it for you too!
Henners.

Receive mail with outlook problems

goodmorning from greece
i hava a problem with outllook 2007. Finaly i manage to connect outlook with exchange server 2013. When i try to send a mail to me (for test - inside the organization not over internet) from outlook it seems that the email was send because it moves at SEND.
But then i cannot receive the email.
I configure the account as exchange not as POP3 or IMAP.
Any one can help?

Hi KostasVit,
Is there the same issue when you send a mail via OWA?
If you can receive test mail via OWA, it may be a client issue, I recommend you try to change another PC and check again.
If you cannot receive test mail yet, I recommend you use message tracking log to analyze if there is any mail flow issue.
More details about message tracking for your reference:
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
In Microsoft Exchange Server 2013, the message tracking log is a detailed record of all message activity as messages are transferred to and from the Transport service on Mailbox servers, mailboxes on Mailbox servers, and Edge Transport servers. You can use
message tracking logs for message forensics, mail flow analysis, reporting, and troubleshooting
Best regards.
Niko Cheng
TechNet Community Support

Sync outlook problem after update to itunes 9.1

Today update to iTunes 9.1 - before sync with outlook 2007 was perfect and now itunes keeps on asking for my authorisation over and over.
And when I push the cancel button the sync stops.
I have installed itunes 9.1 over again and also have restarted computer and the iphones, problem is with the 3g and also the 3gs.
Who can help?

Hi,
Do you see any alert messages when not forcing the sync to stop?
Try downloading and launching the MobileMe control Panel for Windows. You can download it from here: http://support.apple.com/downloads/MobileMeControl_Panel_forWindows.
If you see a message when launching the MobileMe Control Panel, try moving or deleting the conflicting file identified in the message, as suggested in this post: http://discussions.apple.com/thread.jspa?messageID=11300413#11300413
If you don't see any alerts after letting the sync go a little longer and testing the MobileMe Control Panel, try the tips in this article: http://support.apple.com/kb/ts1389.
-Jason

Blackberry/Outlook problem

My users has a blackberry tour 9630, when we select the option to retain emails on the server for 1 or more days, the email populate both the blackberry and the outlook 2007 application. But sometimes the sames emails will populate the outlook application twice. Is there a setting that we need to check in the blackberry to elimate the duplicates. Any and all help would be greatly appreciated.
Yvette Mcglawn

I found a way to solve my proble, I installed a previous version of Blackberry software (version 6.1.035) and everything was working fine. But this is a trick it's not a solution, I think that someone has to take care and correct this problem.
Aristoklis

Ovi-mail in Outlook, problem since 3 days

I use my ovi-mail since 6 month with outlook 2010, but since 29.Nov.2011 it makes big problems, also when i locked in at the ovi-mail, at the origin site i can't fill in something.
Is there anybody with the same problem, and have somebody a solution?
Thanks!!!!!!
Solved!
Go to Solution.

HI ,
1.kindly remove the ovi mail from your outlook and readd it using the below steps then check and feed me back.
2 Select the "Tools" menu, then "Account Settings..." to open the "Account Settings" window.
3. In the "Account Settings" window, in the "Email" tab, click the "New..." button.
4. Click the radio button for "Microsoft Exchange Server, POP3, IMAP, or HTTP"; then click the "Next" button.
5. Check the "Manually configure server settings or additional server types" checkbox, then click the "Next" button.
6. Click the radio button for "Internet E-mail," then click the "Next"
button.
7. In the "Your Name" field, enter the preferred name that will appear in outbound emails.
8. In the "E-mail Address" field, the your OVI email address.
9. In the "Account Type" field, select "POP3" from the pull-down menu.
10. In the "Incoming mail server" field, enter:
ovi.pop.mail.yahoo.com
11. In the "Outgoing mail server (SMTP)" field, enter:
ovi.smtp.mail.yahoo.com
12. In the "User Name" field, enter the full OVI ID.
13. In the "Password" field, type the OVI account password.
14. Ensure the "Require logon using Secure Password Authentication (SPA)" checkbox is NOT checked.
15. Click the "More Settings..." button to open the "Internet E-mail Settings" window.
16. In the "General" tab, fill out the "Mail Account" field as you see fit, such as "My OVI mail account"
17. Click the "Outgoing Server" tab.
18. Check the "My outgoing server (SMTP) requires authentication"
checkbox.
19. Click the radio button for "Use same settings as my incoming mail server."
20. Click the "Advanced" tab.
21. In the "Incoming server (POP3)" field, enter: 995
22. Check the "This server requires an encrypted connection (SSL)"
checkbox.
23. In the "Outgoing server (SMTP)" field, enter: 465
24. For "Use the following type of encrypted connection," select "SSL"
from the pull-down menu.
25. If you would like emails you retrieve from your OVI account to be left on the server (in case you want to access them via the Web interface), check the "Leave a copy of messages on the server" checkbox.
26. Click "OK" to return to the "E-mail Accounts" window.
27. Click "Next," click "Finish," then click "Close" to close the Account Settings window
28. Restart your OUTLOOK and check it should work
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Outlook problem from an absolute beginner

A friend has sent us a mail which has photos. It is about 8mb. It successfully appeared on our Yahoo account (why does everything on our Outlook duplicate here?) also to our Gmail account but has NEVER arrived via Outlook - which we habitually use. I do know that Yahoo and Gmail are webmail and guess that this may have something to do with it - but we don't normally use these and want Outlook to work properly! We are now getting regular messages when we send/receive which say 'Receiving repeated error 0x800CCC0F: the connection to the server was interrupted. If this persists please contact your ISP'.
1. How do I contact our ISP?
2. Our Broadband is remarkably slow. Is it just not capable of downloading big mails in some kind of predetermned time?
3. Is there some way of altering Outlook so that larger mails can get to me?
I guess I may look pretty dim by asking these questions but I really do not have a starting point!
Solved!
Go to Solution.

Yahoo and Gmail accounts can be accessed as webmail using a browser where you pick up your emails direct from their servers. You can then get them from there using an email client like Outlook which downloads the emails from the yahoo or Gmail servers to your PC. There seems to be a problem at the moment with yahoo servers that causes large email downloads to timeout before they are completely downloaded by email clients like Outlook particularly if you have a slowish broadband connection.
In answer to your questions:
1. Contacting your ISP is probably a waste of time.
2. Probably YES.
3. You could try increasing the Timeout period in the server section of your Account details of your email account in Outlook but this seems not to be successful for some people.
The best advice at the moment is to download the photo attachments using webmail and then move the corresponding email to a new folder on webmail so that Outlook does not attempt to download it. Or if you do not want to keep the email delete it.

Outlook problem after installing yosemite

I have updated my mac to OS X Yosemite. I now find my outlook is behaving strange. I know I have emails but can only find them by going to search. New emails no longer come up in the conversation column. Is there a quick fix or do I need to go to an apple outlet.

You have to use Verizon to use your Outlook. Your daughter is using a different Internet Service Provider.
Sympatico is my Internet Service Provider and I have no problem when I visit someone who is on Sympatico's network. I have problems when I visit a friend using Cogeco.
Greetings from Northern Ontario, Canada

E-mail merge with Word and Outlook problem

I'm trying to do an e-mail merge with Office 2011: Word, Excel, and Outlook.
Before you start typing, I've already searched the web, searched the Apple forums, and posted to the Microsoft forum, with no success.
Anyway: I have outlook configured to send and receive mail from a single Gmail account.
Outlook works otherwise to send and receive mail.
Outlook is set, in both Mail and Outlook, to be the default e-mail program.
Everything seems to work fine until the final step, clicking the generate e-mail merge button that should send the mail merge to Outlook. The mail merge emails are supposed to appear in Outlook, but they don't.
If you have figured out how to do this, please let me know.
I would prefer to do this with Mail and Numbers, or Excel and Mail, but that functionality does not exist. I'm sure it would probably work if it did.
I have a standalone mail merge app (MaxBulk Mailer) but I'd prefer to use the database I already have, which is in Excel, rather than have to create two databases, one in Excel, and another in MaxBulk. MaxBulk has some other problems as well and is not a great solution.
Thanks.

Not sure if this is entirely the same issue but.... we just saw a very similar issue resolved here by my recommending that one of our mail merge-using faculty run the Outlook 2011 database rebuild utility (holding down option while starting Outlook 2011 for OSX). Mail Merging from Excel 2011 mailing lists to Outlook 2011 starting working like a charm after that.
The differences with our setup were that we were sending a mail merge via an Exchange Server, not GMail, and that this issue started after upgrading from 10.6 to 10.9 via the App Store. Mail Merging had been working fine in 10.6.
Worth a try? Guard your backups and good luck!

Microsoft Outlook problem after installing G router

I am a guest in my daughter's home. I bought a Linksys router so I could use my own computer while visiting. While I was installing it, my own computer was on. After i completed the installation, everyone can connect to the internet including me, however my Outlook would not receive nor could it send emails. The error message comes up "outlook cannot connect to outgoing server" Should i have not had my computer on while doing the installation? How do I fix it. I did a reset and reinstalled the router with my computer off and now i can receive but still cannot send. When I use my Verizon broadband card, I don't have any problem, but would prefer using wireless as it is faster. Thanks for any help you can give me. Sandy45

You have to use Verizon to use your Outlook. Your daughter is using a different Internet Service Provider.
Sympatico is my Internet Service Provider and I have no problem when I visit someone who is on Sympatico's network. I have problems when I visit a friend using Cogeco.
Greetings from Northern Ontario, Canada

Reinstall Office helps with Outlook problem

we're just finishing migration to Exchange 2013 and found some Outlook 2013 clients (migrated from Exchange 2010) can't communicate with Exchange 2013. even if i recreate the Outlook profile.
what worked is to reinstall Office 2013. i will also be posting in the Office 2013 forum just want to get ideas why a reinstall fixed the problem.

Hi Reno,
Try the below steps to identify connectivity issue on the Outlook user profile.
To perform the procedure in this topic, confirm that you have started Outlook.
Procedure
To view established connections in Outlook
Press the CTRL key and right-click the Outlook icon in the notification area.
Select Connection Status.
In the Exchange Server Connection Status window, you can view information about the current connections Outlook has established to the Exchange server. The following figure shows the Exchange Server Connection Status window.
Exchange Server Connection Status
Launch Outlook, hold Ctrl key and right-click the Outlook system tray icon. You will see two new options in the context menu, i.e;
Connection Status and Test E-mail Auto Configuration.
Click Test E-mail AutoConfiguration to verify and check the email server configuration.
Try Changing Proxy Authentication Settings:
NTLM\BASIC\Negotiate
Open Outlook->File> In the account settings dialog, press on More Settings… and then select the Connection tab. At the bottom you’ll find the button for Exchange Proxy Settings.
Changing the authentication settings for Outlook Anywhere.
While you could try to change the authentication from Basic to NTML, usually it will result in you not being able to connect to the Exchange server anymore. This is because the Exchange server is most likely configured to use Basic Authentication only. You
can contact your Exchange administrator and ask if it is possible to support NTML Authentication instead.
Enable Outlook Anywhere in Outlook
Regards,
Satyajit
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Mac App Email to Outlook Problem

Hi Guys,
I am trying to send a pdf attachments from my Mac Email to windows machines using Outlook.
The attachments open with an error message Cannot Extract the embedded font.
I have selected the options - Always send Windows Friendly attachments and at the bottom of the email in Edit Option.
The problem still remains.
When the same PDF file is sent from a Windows Outlook Machine to another Windows machine, there is no error and the file can be viewed perfectly well.
Kindly help me in sorting this.
Thanks,
Santosh

I FOUND THIS - IT SOLVED THE PROBLEM!
Cheers
Don
I was very frustrated regadring the password reject in outlook:
I resetted th pw. My new one is password without any special characters, e.g. !"§$%&/()=?
Not good, but now it work and i can wait for a solution by Apple.
As already discussed, my server settings are the following (but the pw-reset with special characters was the solution):
Account Type = IMAP
Incoming = imap.mail.me.com
Outgoing = smtp.mail.me.com
User Name = [email protected] (or with @me.com does not matter.)
SPA = Off
SMTP Requires Authentication, Use same settings as incoming
Advanced IMAP, Port 993, SSL Enabled
Advanced SMTP, Port 587, TLS Enabled
Best regards,
Carsten

Outlook problems connecting to Exchange server

I am using client version 5.0, PIX 506e and Microsoft IAS to vpn into a corporate network. Once connected some users have problems with their Outlook unable to connect to the Exchange server. Trying to figure out if I need to make a configuration change, or if a Microsoft issue. Thanks.

The problem could be because of MTU sizing. Reduce the MTU sizing of the tunnel on both ends till the end users do not face any such connectivity problems. Packet reassembly and fragementation are some of the main causes for connectivity loss.

Outlook Problem

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