Outlook receiving conflict messages

I have started to see this happen more and more.  I have users that are getting the conflict message show when a user opens up email messages.  They have to keep the item or keep all.  What would be causing the conflict.  The users in
question are using outlook in cached mode.  We are using exchange server 2010.  I have seen this happen in outlook 2010 and 2013.
Would the user approaching the mailbox limit cause the conflicts to happen?

Hi,
Please provide more details about this issue, such as, what is the error message?
If it's about the mailbox quota, it may be caused by a corrupted .ost file. I suggest you rename the .ost file, then restart Outlook, a new .ost file will be generated and check if the problem persists.
If it warns you the user is approaching themailbox limit, the error message may also prompt, consider to delete some unimportant items or archive some items to local.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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    --_000_7003A94341B4B743B0BD3FDEF4E8B17CAAA423OHSPREX MB02Bfoley_--

    Hi,
    Are you receiving any messages in this garbled text, or only from specific senders?
    It looks like your mail message got encrypted. Please check with the sender and see if he/she was encrypting the email message.
    More reference about Encrypt email messages:
    http://office.microsoft.com/en-us/outlook-help/encrypt-email-messages-HP010355559.aspx
    Hope this helps.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support

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