Outlook sync and configuring
I cannot get the desktop manager to give me the choice of Outlook when selecting the addresses in doing the sychronization configuring. How do I get it to show Outlook as a choice?
Hi and Welcome to the Forums!
To start, please first check this KB to be certain that the version of Outlook you are using is compatible with the version of DTM that you are using. If not, then change one or the other so that they are compatible:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
Good luck and let us know!
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Outlook sync and meeting invite management
I have recently purchased a Q10 and have been a staunch BB user for years due to physical keyboard and efficient work solutions. I now have a show stopper type problem. I can sync with outlook fine through Link and any meeting invites I send sync with Link fine as I can configure them to go into the Link calendar on my Q10. However I can only receive calendar invites into the Local calendar on the Q10 which will not sync with Outlook so I either have to accept them also on my laptop, creating duplicates on my Q10 - a mess to look at - or they are missing on my laptop. Not workable.
Please help. I will be leaving BB if this is not solvable as it is a show-stopper for me because of my work needs.
Thank you in anticipation.Are you sending the invite to the email address assigned to the calendar?
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Office 14.1.4 killed outlook sync and data
Updated office 2011 14.1.4 a few hours ago. Killed the sync between outlook and ical etc. as well as all data (calender and contacts) in ical and adress book and subsequently all respective data on my iphone.
Seems to be one of these fabulous performance updates by microsoft.
Any ideas or similar experience?This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. Therefore you will need to ask Microsoft or post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums -
*UPDATE 1/23/2009 07:08 AM* This is a partial fix. I no longer think the Recurrence Range is the culprit. It seems the Time Zones features between Outlook & Palm are not cooperating. This explains why my 12 am events are syncing as 6 pm the day before; I live in GMT-6:00 so it's moving my events ahead by 6 hours. Another event I set for 1 pm in Outlook was changed to 7 am on my Treo. I am going to start over and recreate each event, this time setting the Time Zones, which I hadn't done before. I tested it out and it worked with a single event... let's see how long it lasts. I've also found that using 'No Time' on my Treo is not compatible with Outlook. It's better to set a time with 0 minutes duration.
*UPDATE 1/23/2009 04:11 AM* This is a partial fix. My monthly and yearly problematic recurring events are now showing up at 6 pm the day before on my Treo, though my Outlook calendar is fine. I think this has to do with the Recurrence Range Start/End in Outlook, which is set automatically. If only there were a way to change this...
After a WHOLE LOTTA trial-and-error (like 3 days worth), I think I finally solved my OLERR:14-001 issue!
Problem: Syncing Palm Treo 755p calendar with Outlook 2007
Error Message (simplified):
HotSync session completed with messages on [date] [time]
HotSync session started on [date] [time], and completed in [0] seconds
Outlook Calendar synchronization completed with messages
Duration: [0] seconds
Outlook Calendar
The multi-day repeating appointment titled [event] beginning [date] [time] cannot be converted for use on the Handheld. Please divide the appointment up into single-days and re-synchronize.
OLERR:14-0001
- Desktop overwrite HH Sync
Note: You will likely have several of these ‘Multi-day’ instances in your hotsync log (I had 58). You may want to change Calendar in hotsync to "Desktop overwrites Handheld" after you get this error, to avoid erasing events while you are fixing this issue. Otherwise, you may have to restore them from a backup copy (if you have one) and start over. You can switch back once you’re through.
Solution: First, I tried this Palm KB Article: http://kb.palm.com/SRVS/NUA/launchKB.asp?c=31167. After this didn’t work for me… I did trial-and-error. I believe the problem is that each recurring event, which you set up as ‘All-day’, must be changed to have a duration of 0 minutes from within Outlook. I was able to change some events directly, but I found that some of the records had corrupted, and would just revert. My fool-proof solution was to recreate EVERY problematic event (yes, one-by-one) using the following steps:
Open Outlook
Go to your default calendar, where your events are synced
In the top menu choose ‘View’ > ‘Current View’ > ‘Recurring Appointments’
Open a ‘New Appointment’
Enter subject and other options, such as Categorize, Importance, Time Zones, or Reminder
Make sure starting and ending date & time are the EXACT same
Select ‘Recurrence’ & choose your pattern
I did not choose ‘No end date’ (hence the Palm article), but rather ‘End by:’ and typed in 2031, then pressed tab to auto-generate a suitable end date. I chose 2031 because that is last year my Treo’s calendar goes to. Click OK
Repeat for every event in your error log, until you get a clean "Desktop overwrites Handheld" hotsync (Outlook should be closed when you sync)
Switch Calendar in hotsync back to "Synchronize"
Even though I still get the message OLERR14:001, my syncs are successful. Now I will give my Treo time to see if the issue returns later. Until then, happy Outlook syncing and good luck!
Post relates to: Treo 755p (Sprint)
Message Edited by akeaw3000 on 01-23-2009 04:11 AM
Message Edited by akeaw3000 on 01-23-2009 07:08 AMhello,
if all of your data is on the phone you can change the sync action to handhled overwrites desktop
how to:
open palm desktop software
on the top left click on 'hotsync' and then 'custom'
on the calendar conduit
highlight it and click on 'change'
then choose 'handhled overwrites desktop'
hope this will help you
Post relates to: Palm TX -
Downloaded Skype For Z10 but still no Outlook sync ??????????
Just downloaded Skype for Q 10 that works with Z10 However they still did not solve the problem with Direct Outlook sync and not through third party software or link
Simple process download through Crackberry link and add on your Z10 through Developer mode works like a charm ....Hey zeyadq8,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Currently there is only one way synchronization from Microsoft Outlook to the BlackBerry 10 smartphone. For more information check out this blog post: http://helpblog.blackberry.com/2013/03/blackberry-link-import-outlook/
Let me know if you have any more questions or if you receive any specific errors.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
How do I sync outlook contacts and calendar without deleting apps?
I have a second iPad. I wish to sync my Outlook contacts and calendar with my second iPad, however, upon doing so, I am prompted that I will be deleting the apps on the second iPad, which I suffered through yesterday (twice). Ideas on how to get around this? I am wondering how iTunes is not differentiating between the two iPads.
Any assistance is welcomed. Thank you.Hi Bormond65,
Can you tell us a little bit more about your configuration? Are you using Exchange? Are you currently run Outlook for Mac (Office 2011) on your MacBook Pro? Or are you looking to migrate data from a PC to Outlook for Mac on your MacBook Pro? -
Outlook 2013 and iCloud 3.0 won't sync configuration - on PC
Hi, hope anyone can help me please!
I got a new PC with windows 7 and Office H&O 2013. The first time I installed icloud 3.0 it worked perfectly. Then my phot streaming stop updating, it just didn't download the new photos from my iphone 5 not even my ipad. After that, Outlook crashed and my contacts, calendars and so on, didn't sync. When I tried to apply the sync this message keeps showing:
I finally manage to sign off the session in icloud by forcing the uninstall through windows control panel. After that, Office crashed! I had to install again the Office twice! Then again icloud, but had to do try installing it at least 3 times before it crash. Finally got running iCloud, signing out, singin in again; activated Mail, contacts, etc again and then in the middle of the process it crashed again and asked me to send I report, the following:
No se ha podido iniciar la configuración debido a un error inesperado.
Error: 0x8004010F: ZebraMapiCopySession::CreateZebraMessageStore: CreateMessageService failed
AppleOutlookDAVConfig version: 4.4.22.0
Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Account GUID: 898C87FC-EB69-432A-942C-E7EFB0072A7B
Cache Size: <Not found>
Outlook version: 15 (15.0.4420.1017), x86 Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
Archivo de datos de Outlook, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\mapisvc.inf
<Not found>
Contents of C:\windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
DPSRVC=Privacy Manager for HP ProtectTools [Default Services] MSFAX XP=Fax Mail Transport DPSRVC=Privacy Manager for HP ProtectTools [MSFAX XPP] PR_PROVIDER_DLL_NAME=FXSXP.DLL PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
[DPSRVC]
Providers=DPABPR
PR_SERVICE_DLL_NAME=DPCONT.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
PR_SERVICE_SUPPORT_FILES=DPCONT.DLL
PR_DISPLAY_NAME=Privacy Manager for HP ProtectTools [DPABPR] PR_PROVIDER_DLL_NAME=DPCONT.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER PR_PROVIDER_DISPLAY=Trusted Contact List
Contents of c:\windows\Sysnative\mapisvc.inf
[Services]
DPSRVC=Privacy Manager for HP ProtectTools APLZODSERVICE=iCloud [Default Services] DPSRVC=Privacy Manager for HP ProtectTools [DPSRVC] Providers=DPABPR PR_SERVICE_DLL_NAME=DPCONT.DLL PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
PR_SERVICE_SUPPORT_FILES=DPCONT.DLL
PR_DISPLAY_NAME=Privacy Manager for HP ProtectTools [DPABPR] PR_PROVIDER_DLL_NAME=DPCONT.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER PR_PROVIDER_DISPLAY=Trusted Contact List [APLZODSERVICE] PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
Providers=APLZODMP
[APLZODMP]
PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_PROVIDER_DISPLAY=iCloud
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
Contents of HKLM Software\Microsoft\Office
HKLM\Software\Microsoft\Office\15.0\Outlook
Capabilities
FileAssociations
StartMenu
URLAssociations
InstallRoot
HKLM\Software\Microsoft\Office\Outlook
Addins
Apple.DAV.Addin
btmoffice.Connect
DPOfcX.ComposeRibbon
DPOfcX.FormRegionAddIn
OutlookChangeNotifier.Connect
Search.OutlookToolbar
FormRegions
IPM.Appointment
IPM.Note
Contents of HKCU Software\Microsoft\Office
HKCU\Software\Microsoft\Office\15.0\Common\General
LastUILang: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
UILanguage: 3082
UIFallback: ( 0;3082 )
UISnapshot: ( 3082 )
InstallLanguage: 2058
PreviousInstallLanguage: 2058
HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Outlook
LastUILanguage: 3082
AddInLoadTimes
Addins
Apple.DAV.Addin
btmoffice.Connect
ColleagueImport.ColleagueImportAddin
DPOfcX.ComposeRibbon
DPOfcX.FormRegionAddIn
iTunesAddIn.CalendarHelper
Microsoft.VbaAddinForOutlook.1
OneNote.OutlookAddin
OscAddin.Connect
OutlookChangeNotifier.Connect
Search.OutlookToolbar
UmOutlookAddin.FormRegionAddin
Appointment
AutoDiscover
RedirectServers
Contact
Display Types
Balloons
Message
Note
Office Explorer
Options
Calendar
General
LastUILang: 3082
MSHTML
International
Reminders
Spelling
Perf
RoamingStreamsCache
02109F6E95E79744BF75E27F0317B41C
09666652E602FE458E47CBE55091816C
4ED667499B26004FAE10C0E349C87C17
6490585B91900048B8B4AC8152C50653
6BDF6A93AC1F79418239D1793D9EB59A
7D83F5C0A1077945BBC5410AAE45563C
9998A634B4B4474AAA6E4AC900A29E80
9A5DE4E137349F48A3E9814B4C58D81A
D89FE10753DFB14B96AEB83E5988FED5
F60E43293FBB094E812FB008CE5E8925
Preferences
Profiles
Outlook
LastUILanguage: <Not Found>
09d6174a52a9c44fb574b69c0329b1ae
0a0d020000000000c000000000000046
12b36c3f48e38249bef5dab3f4eb690e
13dbb0c8aa05101a9bb000aa002fc45a
27b0437d62f49346a54ba59a73b9d351
2c1403dddea54e418cf0be9646f79c5c
3517490d76624c419a828607e2a54604
3764f82e8f397745bfcd9cfc60192c80
742dd831d19c194bbca9d7fc914a7fb7
7b2d448bbe8ad744a1faa19ed44c00d0
8503020000000000c000000000000046
867ea88293030b4ea89fa804ed3406a1
8b5137d8793dd64a9ee84ba89dc8b117
8bf6ce84f5f12e48901aa28d1f703316
9207f3e0a3b11019908b08002b2a56c2
9375CFF0413111d3B88A00104B2A6676
00000001
00000002
00000003
00000004
00000006
00000008
00000009
9a900960ba0a0546aa1f732907ecfd08
a38332f2b7c68641b514c8b540583acc
b2cb73519608994881c87ceaa70a79dc
b53b20348a24a24aa58388d0e1888cda
c080ddae40aa3c42a10789bdc4357571
d9b2eec8e2cc39438697d31f37b66dcf
ddb0922fc50b8d42be5a821ede840761
e1c801573c14824eb52ef0830bd5a7a2
eceadfda627efc40a06f2a9a7f77cee7
f541f7b35ae8324f94edbeb075efa1a5
f86ed2903a4a11cfb57e524153480001
fa5e4e50da77e942883393da177a0e00
Resiliency
DisabledItems
Search
Catalog
Security
Setup
SQM
Today
Folders
UserInfo
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\Outlook
LastUILanguage: <Not Found>
Addins
ColleagueImport.ColleagueImportAddin
iTunesAddIn.CalendarHelper
SocialConnector
After sending this report, tried one more time to sync, but then again the same message as in the first image.
Please, please someone help me!! It is useless to have my devices unsync!Two more things:
First, sorry for the bad spelling, grammar, and all of that. English isn't my first language and I'm so frustrated at this point I'm not paying any attention to it. Sorry!
Second, after trying to repair again the icloud 3.0 through the Control Panel of Windows, guess what? It made Offce to crash again! Now I will have to install it again.
=( -
My e-mail (Outlook) syncs to my iMac and my iPad. However, I can read e-mails on my new iPhone, respond to them, and even erase them, but when I go to my computer or iPad afterwards, they still appear unopened and I have to open each one and close it again so it doesn't show up as an unread e-mail. This does not happen with the iMac and iPad; deleting it on one of those deletes it on the other as well. What am I doing wrong?
I asked the hosts to relocate your question to the Using iPhone Forum. You should get helped there.
-
Sync Multiple Outlook contact and calendar folders
We have multiple Outlook contact and calendar folders in Outlook (Work and Personal). Is it possible to sync multiple folders to the iPhone?
The problem is excactly what I just found out while trying to sync my new N97, which I also bought for the reason, it was said to be able to sync my outlook contacts (etc.). But sorry, just syncing one folder nearly equals to it cannot sync at all. I am really upset, to see the lack of this function to such a sophisticated mobile and software. (The mobile cannot do nothing about it, it is a problem of PC Suite. But the mobile worth only so much, as it is supported by the software!)
To add to blutarskys request, it is not only used in business, that people have folders in Outlook contacts. Hello, it is the most convenient way, to organize groups of contacts, like family, friends, colleagues, support, etc. pp. Myriads of people use that function as it is one of the most basic functions.
So please Nokia, launch this feature up asap. It is deeply requested.
Without, N97 is of no use for me. I still cannot believe, it is not possible. I still just hope someone will state, that we just overlooked it.
Kind regards.
PS: In case you wonder:
Nokia PC Suite Version 7.1.30.9
Outlook 2007 (newest updates)
Message Edited by odokefrey on 06-Jul-2009 01:25 AM -
I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine. But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar. If I reboot the computer, the iCloud data shows up.
Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
All syncing works with my iPhone.
I have signed out of iCloud on PC. I have stopped syncing and re-started. No change.
I have an .aplzod folder for iCloud. I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
Any help would be appreciated. Curious that Outlook will upload to iCloud but not receive downloads unless I reboot. However, rebooting does not download the missing Contacts.
Jim RobbinsHi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
Completely close and reopen the iCloud Control Panel.
If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the Windows Control Panel:
In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
Open Outlook and test to see if the issue has been resolved.
Ensure the iCloud Outlook Add-in is active within Outlook.
Outlook 2010:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thanks for using the Apple Support Communities!
Cheers,
Braden -
How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough. In other words, I want to replace the information in my computer Outlook contact list with the data from my iPod touch.
How is your iPod configured to sync music from your iTunes library? In other words, what options and configurations do you have enabled from under the iPod's Summary and Music configuration panes in iTunes?
B-rock -
Blackberry Link for Q10 with Outlook Sync has very poor performance and not good Functionality
I am wondering if anyone has tested this software. Blackberry Sync software for my previous phones were wonderful. I can sync my contacts and calender in a very short time. With this new Blackberry Link it takes about 1 1/2 hours Plus to complete. And when it does complete - it duplicates entries which I did not want.
Plus what is missing is the following:
1. I am not able to say Update both Device and Outlook any longer. This functionality is gone.
My question: How does it do a two way sync if I only have a choice to use what I have on my phone or on outlook only
I want to be able to update my Outlook contacts with changes and addition I made on my Q10 phone and update my device with changes I made to Outlook.
Why did Blackberry remove this very flexible choice? Plus Blackberry Link has very poor performance.
I work for a large company and I do Enterpirse Software testing daily. Performance is the number one complaint for customers on top of the UI and functionality.Thanks for the reply.
OS: Windows 8.1 Pro 6.3.9600 Build 9600
Link: 1.2.3.23
BB Desktop: 7.1.0.41
Anti Virus: Avast 140312-0
Firewall: None
A thing I noticed when I opened Descktop Software for the first time since the new Z30 is that the old application thinks it is looking for a Z30. I havent even opened the application since before I got the new device. The only way it could think I have a Z30 is if it is using a lot of the same files as Blackberry Link. That is some pretty terrible software development practices in my opinion. I'm going to take your suggestion and uninstall both apps, run a registry cleaner and reinstall BB Link and I bet it works a lot better afterwards.
EDIT 12 March 2014 7PM EST
Still all of the same errors with regard to syncing outlook contacts and Schedules. I will post all of the error messages I recieve here as I see them. Application is always started by connecting device with USB cable.
"Sync was unseccessful
Caught _com_error exception. Description(): Error in MAPILogonEx: MAPI_E_CALL_FAILED; Error(): -2147467259 (0x80004005); ErrorMessage(): Unspecified error; Source(): XCPCRdmptn.RdRDOSession"
REBOOT
Change to sync contacts only, 1-way sync to computer, always use device data
"Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/Account_1_65537/DevicePin not set in TransConfig.xml for translator RimBB"
REBOOT
Application went through the whole process and hung for about 15 minutes and then completed successfuly syncing contacts only.
Change to callendar only. Sync completed successfuly. No hang or errors. very quick.
A new recurring appointment on the device was not transferred to the computer.
Sync callendar again, completed successfuly.
Appointment is still not transferred to computer.
So far I've spent an hour tonight trying to sync my contacts and appointment changes from just one day. I'm not thrilled. -
Hello - I just had to replace the hard drive on my pc, and now my Outlook calendar and contacts won't sync to my iphone 5s. I ended up getting two hard drives (C and G), so I'm afraid that might have something to do with it - although I'm pretty sure Outlook files still live in the normal place on C. Itunes sync acts as if it's working, but nothing changes on my phone. Any ideas? Thanks!!
"2MEM/1/4: DIMM3/J14"
Replace the memory in the DIMM 3 slot.
If you are running Mac OS X 10.5 you can use this program to test your G5's memory:
http://www.kelleycomputing.net/Rember/
It will subject your RAM to a more thorough test than Apple Hardware Test. -
New Windows 8 ignores syncing my Outlook calendar and contacts
My Lenovo Ultrabook Yoga 13 runs Windows 8 and the iTunes sync process totally ignores my Outlook Calendar, Contacts, and Notes. I tried the one-time forced replacement choice, but replacing Calendars, Contacts, and Notes with my PC information and that approach also indicated it ran normally, but no information was changed on my iPhone 5. I searched for solutions on web and found a suggestion to completely uninstall iTunes and search for all related type files like Bonjour, QuickTime. I purged al lApple/iTunes related files, then reinstalled iTunes latest version. I first ran the nomral sync with the appropriate Outlook sync boxes check and it ignored again. Next I tried the replace from PC again and still the iPhone kept all its exisiting information with no updates from my PC. Any suggestions how to get the sync process to work normally again?
ThanksWhen you removed all of the Apple software, i.e. iTunes, Bonjour, etc. did you do it in the order listed in this support document http://support.apple.com/kb/HT1923?
I know Apple and Microsoft have not announced full support for Windows 8 and iTunes, or even with Outlook 2013. While some have reported that it works, there can be any number of reasons why a sync would not occur. A bad USB driver, a recurring appointment without an ending date can cause syncing errors, problems with the Apple Mobile Device driver, and finally a corrupt Outlook.pst file. You can go into iTunes and go to Edit, Preferences, Devices and click on Reset Sync History. You can update the drivers, you can run scanpst.exe on the Outlook data file.
I have used Outlook 2003, 2007, and am currently on 2010. I have not had an issue with syncing until the other day. Out of the blue, the calendar stopped syncing. You can usually fix just the calendar by importing then re-exporting the calendar again, but that didn't work. I couldn't find the corrupt appointment so I had to delete all 4 of my calendars and create new ones and re-enter all the data. Luckily it is generally only about 2.5 to 3 months of data on the main calendar. The other three are family work and school calendars.
You can try any number of things,and check on the right side of the thread under "More Like This" and you might find something there you have not tried and might help. Good luck. -
Syncing with Outlook, faulty and unsuccessful
I have read through some of the posts, and apologize if I missed one with the same problem I am having. I was disappointed getting my Z10 initially when I wasn't able to sync with my outlook Calendar and Contacts. However, that was quickly changed and is available on Link now. However, I have a number of issues with it. At the risk of putting too much detail, I have tried different settings for the sync, using the device as the main or the computer as the main source. I have the latest version of Link, and have removed and reinstalled that software. I also bought a new laptop a couple weeks ago, and attempted on this machine, only to have the same problems. so here is a list of the issues I continue to have.
Calendar:
The most recent attempt, some of the data off my outlook calendar made it to my z10 but none of the information on my z10 went to the outlook calendar.
Contacts.
Creates duplicates of some contacts on both z10 and computer
removed email addresses.. to do this, it created a duplicate address in my z10 than kept only that duplicate with incomplete information in the outlook contact file
Crossed information between two contacts with similar names.
In some of the contacts again on both z10 and computer, created a duplicate of information inside the contact itself, without creating a duplicate contact. ( ie, if contact had two phone numbers and 2 email addresses, it now has duplicates showing 4 phone numbers and 4 emails,... other information also duplicated inside the contact)
Before I got the z10 I was able to flawlessly sync between my phone my playbook and my outlook file on my laptop. My current issues don't even address the lack of sync between the playbook and outlook now.
are these issues others have seen or experienced. Is it operator error or is there a bug somewhere.
Thanks in advance for any and all helpI have the same problem with Q10 I just purchased this last week. Blackberry Link is the worst application I have used. Is Blackberry going to do anything about it? They should if they want to increase their sales, if the product is not working it puts a bad light on Blackberry. Please Blackberry do something, I want to see your success!!! THe current Blackberry LINK still has alot of bugs that MUST be fixed.....
1. Performance very very slow hours to process
2. incorrect or duplicated entries 3. unable to update both device and outlook, no choices
4. unable to sync task and memos.
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