Outlook sync error: invalid ENTRYID was passed in

Okay, I've looked through the forums for the last hour and can't find an answer:
When I got my iPhone and did my first sync all of my outlook contacts were moved to my iPhone just fine-this was 2 days ago. Today I wanted to sent an email to multiple contacts I brought up my address book. All the contacts that WERE there are not. It seems as though the contacts from my phone were moved to outlook so I lost some email addresses in the contact lists, but they are on my phone. When I double click on the contact to edit it I get this message: "The properties dialog ox cannot be displayed. An invalid ENTRYID was passed in." I tried going around this error and created a new contact with my name, number and email address. I saved it and tried to open the new contact I just made. It opened fine. I tried to open a contact I did not edit and I got the same error message again.
I did a sync with the phone again and the new contact I test created was no longer there. It is in my iPhone however. I tried to create a new contact again and now the new contact doesn't show up in my address book but they show up in my phone again.
So I can send info to the phone via my outlook 2007 addressbook but cannot send updated info from my iPhone into outlook.
I cannot use my address book to email a contact in outlook because of the above error.
Here are some the facts on my system:
I am running Vista on an HP notebook
I'm using Outlook 2007
When I go into the Add in's section I only one add in from iTunes, "iTunes Outlook Addin"
Newly created contacts created in Outlook do not appear there, but show up on my phone when I sync it
Edits I create on my phone do not map into Outlook contacts.
Does anyone know how to fix this? The posts I read seem to handle not being able to sync contacts at all...and I keep reading about two addin's in Outlook and I only have one. Could this possilbly be the issue?
I did not do any resets on the phone yet because I don't want to lose the contact info in my phone since I don't have them anywhere else except Outlook, so I wanted to ask you guys first.
Thank you for your help in advance!

Chocomonsters,
Have you tried the steps in article http://support.apple.com/kb/HT1692 to further isolate the issue, in particular testing in a new user? If the issue occurs in the new user as well, it could be damaged data on the iPhone. You might want to try syncing your known-good contacts to your iPhone opting to "Replace Data", and if that doesn't correct the issue, try a restore of the iPhone setting it up as a new phone.
To sync replacing data, simply check Contacts under the "Advanced" portion of the Info tab.
More information on restore process: http://support.apple.com/kb/HT1414
Hope this helps,
Raleigh

Similar Messages

An invalid ENTRYID was passed in.

I set up my IPhone and had an issue with syncing. I uninstalled Outlook and reinstalled and then the syncing worked. Now if I create a contact on the phone and sync it to my computer, the contact shows up but if I try to open it I get this message. "The Properties dialog box could not be displayed. An invalid ENTRYID was passed in." I found a KB artical from microsoft that said to remove the Outlook address book and re add it. I tried that and no change. Anybody know how to correct this?

I had to do a bit different workaround, but your post really helped...
I was getting the same invalid ENTRYID error when accessing my contacts in Outlook 2007 through "Address Book", but I didn't have a problem if I opened them from within the "Contacts" view. All the problems seem to be with the contacts added from my iPhone, and I just assumed it was a mismatch of fields (what I mean is, fields on my phone are in a different place than in my Contacts.)
Also, in my address book I had what looked like a bunch of empty contacts at the top of the list - and those turned out to be business phone numbers (that I had entered on my iPhone) that did not have a person associated with them. I had put the name under the "Company" field and left First and Last Name blank. Apparently that freaked out Outlook...
This is what I did to "fix" it (and so far it works) - and remember, I couldn't access these contacts through "Address Book". This was all done through my Contacts view.
(1) I Opened each contact and changed the "File As" field to show First/Last (rather than Last Name/First).
(2) Clicked on the button "Full Name", then clicked okay to close that window
(3) Click Save-&-Close
If I didn't click on the "Full Name" button, it didn't change the name order when I saved the contact - even if I re-typed it.
So I think going into the "Full Name" window somehow forces the change you made to First/Last name order, and somehow this fixed all my problems.
You may need to close Outlook and re-open it before testing the changes. I did it before testing because I figured it was necessary, but it may not be.
I know I don't sound very tech-savvy, and I probably used elementary terms, but this worked for me - and this is AFTER trying the export/re-import of the address book route (which didn't work, by the way.)

Outlook Sync Error SOLVED - Multi-day repeating appointment cannot be converted for use on the Handheld...

*UPDATE 1/23/2009 07:08 AM* This is a partial fix. I no longer think the Recurrence Range is the culprit. It seems the Time Zones features between Outlook & Palm are not cooperating. This explains why my 12 am events are syncing as 6 pm the day before; I live in GMT-6:00 so it's moving my events ahead by 6 hours. Another event I set for 1 pm in Outlook was changed to 7 am on my Treo. I am going to start over and recreate each event, this time setting the Time Zones, which I hadn't done before. I tested it out and it worked with a single event... let's see how long it lasts. I've also found that using 'No Time' on my Treo is not compatible with Outlook. It's better to set a time with 0 minutes duration.
*UPDATE 1/23/2009 04:11 AM* This is a partial fix. My monthly and yearly problematic recurring events are now showing up at 6 pm the day before on my Treo, though my Outlook calendar is fine. I think this has to do with the Recurrence Range Start/End in Outlook, which is set automatically. If only there were a way to change this...
After a WHOLE LOTTA trial-and-error (like 3 days worth), I think I finally solved my OLERR:14-001 issue!
Problem: Syncing Palm Treo 755p calendar with Outlook 2007
Error Message (simplified):
HotSync session completed with messages on [date] [time]
HotSync session started on [date] [time], and completed in [0] seconds
Outlook Calendar synchronization completed with messages
Duration: [0] seconds
Outlook Calendar
The multi-day repeating appointment titled [event] beginning [date] [time] cannot be converted for use on the Handheld. Please divide the appointment up into single-days and re-synchronize.
OLERR:14-0001
- Desktop overwrite HH Sync
Note: You will likely have several of these ‘Multi-day’ instances in your hotsync log (I had 58). You may want to change Calendar in hotsync to "Desktop overwrites Handheld" after you get this error, to avoid erasing events while you are fixing this issue. Otherwise, you may have to restore them from a backup copy (if you have one) and start over. You can switch back once you’re through.
Solution: First, I tried this Palm KB Article: http://kb.palm.com/SRVS/NUA/launchKB.asp?c=31167. After this didn’t work for me… I did trial-and-error. I believe the problem is that each recurring event, which you set up as ‘All-day’, must be changed to have a duration of 0 minutes from within Outlook. I was able to change some events directly, but I found that some of the records had corrupted, and would just revert. My fool-proof solution was to recreate EVERY problematic event (yes, one-by-one) using the following steps:
Open Outlook
Go to your default calendar, where your events are synced
In the top menu choose ‘View’ > ‘Current View’ > ‘Recurring Appointments’
Open a ‘New Appointment’
Enter subject and other options, such as Categorize, Importance, Time Zones, or Reminder
Make sure starting and ending date & time are the EXACT same
Select ‘Recurrence’ & choose your pattern
I did not choose ‘No end date’ (hence the Palm article), but rather ‘End by:’ and typed in 2031, then pressed tab to auto-generate a suitable end date. I chose 2031 because that is last year my Treo’s calendar goes to. Click OK
Repeat for every event in your error log, until you get a clean "Desktop overwrites Handheld" hotsync (Outlook should be closed when you sync)
Switch Calendar in hotsync back to "Synchronize"
Even though I still get the message OLERR14:001, my syncs are successful. Now I will give my Treo time to see if the issue returns later. Until then, happy Outlook syncing and good luck!
Post relates to: Treo 755p (Sprint)
Message Edited by akeaw3000 on 01-23-2009 04:11 AM
Message Edited by akeaw3000 on 01-23-2009 07:08 AM

hello,
if all of your data is on the phone you can change the sync action to handhled overwrites desktop
how to:
open palm desktop software
on the top left click on 'hotsync' and then 'custom'
on the calendar conduit
highlight it and click on 'change'
then choose 'handhled overwrites desktop'
hope this will help you
Post relates to: Palm TX

Getting error Invalid length parameter passed

Hi,
I'm getting an error running my query. It say "Invalid length parameter passed to the LEFT or SUBSTRING function. I will be getting the string in between of hyphen using the code below. May i ask your assistance or idea on how to fix this issue.
thank you.
Substring(ins.itemid,11,CHARINDEX('-',ins.itemid+'-',11)-11) AS MODEL
Msg 537, Level 16,
State 3, Line 1
Invalid length parameter passed to the LEFT or SUBSTRING
function.
Sample data of Itemid.
B300-4410-ONEMAX-U
B300-1725-XWHT-U
B300-3110-VT981-U
B300-1720-DRZRKCROBLK-U
B300-1720-DRDTHN32BLK-U

That'll cause empty strings to show up into you're result set but shouldn't cause the the SUBSTRING function to fail.
The error is the result of the SUBSTRING function trying to bring back a negative number of characters.
Try running the following and see what comes back...
SELECT ins.itemid
FROM dbo.TableName ins
WHERE LEN(ins.itemid) < 11
If you don't find any itemids what are less than 11 characters (I'm 99% sure you will), try using a little test script like the following to test suspect values...
IF OBJECT_ID('tempdb..#temp') IS NOT NULL
DROP TABLE #temp
GO
CREATE TABLE #temp (
itemid VARCHAR(30)
INSERT #temp (itemid) VALUES
('B300-4410-ONEMAX-U'),
('B300-1725- '),
('B300- 3110-VT981-U'),
('B300-1720-DRZRKCROBLK-U'),
('B300- 1720-DRDTHN32BLK-U')
SELECT ins.itemid
FROM #temp ins
WHERE LEN(ins.itemid) < 11
SELECT
SUBSTRING(
ins.itemid, 11, CHARINDEX('-',ins.itemid+'-',11)-11) AS MODEL FROM #temp ins
HTH,
Jason
Jason Long

Outlook Sync Error Message

I'm getting the following error message from iTunes syncserver when trying to sync up my Outlook calendars.
[5184 @ Thu Jun 10 09:16:10 2010] [com.apple.console com.apple.Outlook.client.exe] * Assertion failure in -[MIMsgStore getIdsFromNames:count:tagPointers:], .\MIMapiObject.m:140
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iPod OS (32 Gig 3rd Gen) - 3.1.2
Outlook 2003 - SP3
I've tried most of the suggestions found here in this forum related to Outlook sync problems but nothing seems to make any difference...
Any suggestions?
Cliff

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Outlook Sync Error with Recurring Meetings on SharePoint Calendar

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http://social.technet.microsoft.com/Forums/sharepoint/en-US/home?category=sharepoint
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TechNet Community Support

Outlook Sync Error Code 0x80040fb3

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Thank you for your response. I figured it had something like that but have been unable to identify the contact and have given up. Since the BB is corporate issue I wiped it clean once again and now synch it with GroupWise and have purchased an iPhone for personal use to synch with my Outlook contacts. Not as efficient some would say but a lot less hassles and the iPhone works so much easier and so far has been hassle free. We'll see if it continues to be. Again, thank you!

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1) Your PC OS and version
2) Your DTM version
3) Your Outlook version
Make sure that your account on that PC has admin level access. If you are running Vista or Win7, be sure to use "Run As Administrator" for everything you attempt.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Outlook sync errors

Lately I have been getting this in Outlook on my home computer. I d not seem to have this same problem in the office accessing the same remote Exchange server. I do not see any resources about this on line.
11:28:32 Synchronizer Version 15.0.4551
11:28:32 Synchronizing Mailbox 'Ben Bazian'
11:28:32 Error synchronizing folder
11:28:32
[80040107-501-0-660]
11:28:32
The client operation failed.
11:28:32
Microsoft Exchange Information Store
11:28:32
For more information on this failure, click the URL below:
11:28:32
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040107-501-0-660
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If you were getting repeated errors on the same folder, for example, then it would be telling you something like maybe you have some sort of corruption. When it's intermittent, then it's probably what I said it is.
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Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook Contacts "invalid entryid" error after edit on iPod Touch and sync

There are a few threads about this in the iPhone discussion, but so far nothing on the iPod Touch side and I'm encountering it in both Outlook 2003 and Outlook 2007 after testing on two different computers.
Issue:
1. Create or edit a contact on the iPod Touch
2. Sync with Outlook Contacts
3. You are no longer able to access the added or edited contact's e-mail address when composing e-mail. If you select the contact's properties from the e-mail interface, you receive an error message that an "invalid entryid was passed."
My discovery:
Deleting data from the "Display as" field in the Contact will fix the problem.
1. In the Contacts folder, open the contact with the problem.
2. Delete all data from the "Display as" field (displays with Email field).
3. Select any other field on the Contact form - "Display as" will automatically re-populate
4. Save the contact. Problem solved.
Not sure how iTunes sync is corrupting this, but thought I'd share the discovery since suggestions in the iPhone discussion involve exporting, deleting, and importing affected contacts.

Quick fix method for those who really can't be bothered with any manual methods. Below is a macro for Outlook that will, starting with the currently selected contact folder and including subfolders (mobileme groups), reset all email display names which effectively fixes the EntryID issue. There's no error checking, it's pretty raw but does the job. Hope it helps.
<STARTMACROCODE>
Option Explicit
Sub FixEntryIDs()
Call FixEntryID
End Sub
Sub FixEntryID(Optional ByVal contacts As folder)
Dim item As ContactItem
Dim subf As folder
Dim changed As Boolean
If IsMissing(contacts) Or contacts Is Nothing Then
Set contacts = ActiveExplorer.CurrentFolder
End If
For Each item In contacts.Items
changed = False
If Len(item.Email1DisplayName) Then
changed = True
item.Email1DisplayName = ""
End If
If Len(item.Email2DisplayName) Then
changed = True
item.Email2DisplayName = ""
End If
If Len(item.Email3DisplayName) Then
changed = True
item.Email3DisplayName = ""
End If
If changed Then
Call item.Save
End If
Next
For Each subf In contacts.Folders
Call FixEntryID(subf)
Next
End Sub

Invalid length parameter passed to the LEFT or SUBSTRING function, error on INSERT

I have a stored procedure that does a BULK INSERT of a csv file into myCSVTable then INSERTs records from
myCSVTable into myTable. The INSERT statement is giving me this error:
Invalid length parameter passed to the LEFT or SUBSTRING function.
CSV File:
3,020000007,OR,051,97205,02020005,41075,19470721,2,0,,0,0,0,0,0,1,0,0,,,,,,,,,0,2,,334418,334418,334418,13,,0,,0,0,0,0,0,1,0,0,1,20100217,,,,,20100304,20121030,1,1,,,0,0,0,0,0,,,,,0,0,0,0,9,0,0,0,1,1,0,0,0,3,00,20100304,20100426,20100922,20101011,20100304,20100922,20101011,,20101011,20100819,,20100326,20100326,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,0,0,,,1,1,,9,9,1,1,1,1,0,0,111150,111150,111150,999999,5586.25,4714.01,5884.28,7055.89,11097.89,10839.39,0.00,2,,,,,20120617,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,The
Workforce Investment Board for the City of xxxxxxxx and xxxxxxxxx and W,020005,,mstr: 1000000000000000017 js: 372651 epi: 1,Jane Doe
4,020000007,OR,051,97205,02020005,41075,19470721,2,0,,0,0,0,0,0,1,0,0,,,,,,,,,0,2,,334418,334418,334418,13,,0,,0,0,0,0,0,1,0,0,1,20100217,,,,,20100304,20121030,1,1,,,0,0,0,0,0,,,,,0,0,0,0,9,0,0,0,1,1,0,0,0,3,00,20100304,20100426,20100922,20101011,20100304,20100922,20101011,,20101011,20100819,,20100326,20100326,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,0,0,,,1,1,,9,9,1,1,1,1,0,0,111150,111150,111150,999999,5586.25,4714.01,5884.28,7055.89,11097.89,10839.39,0.00,2,,,,,20120617,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,The
Workforce Investment Board for the City of xxxxxxxx and xxxxxxxxx and W,020005,,mstr: 1000000000000000017 id: 020000007 epi: 1,Jane Doe
There is no LEFT or SUBSTRING function used in the procedure and there are no triggers on either table.
The procedure had been working fine until today, when I altered one of the CSV fields. The code which triggers the error is this:
INSERT [myTable]
SELECT * FROM [myCSVTable]
The weird thing is, the 1st record containing the changed field (mstr: 1000000000000000017 js: 372651 epi: 1) triggers the error, but the 2nd record containing
the old field value (mstr: 1000000000000000017 id: 020000007 epi: 1), does not.
There are only blank spaces in the 2 strings, no non-printable characters or anything like that. I'm confused.

A View of myTable was causing the problem.
Hi LoriCazares,
Do you mean that you have solved this issue? If so, please close this thread.
Regards,
Elvis Long
TechNet Community Support

Multiple Sync errors

I am attempting to set up EAS and getting multiple errors when syncing -
Error 1:
"There was a problem syncing messages" Initialization email: sync. Connection establishment disconnected error 0006:1860:2290
Error 2:
"There was an error and the server needs to reset. Please press sync now." initialization email: device upload disconnected error05E6:1860:343
Error 3:
"Error connecting to server. Please check your network or server settings and re-sync." Initialization email: sync connection establishment: disconnected error 1215:1860:1984
HELP!
Post relates to: Centro (Sprint)

that means that the server that you are trying to connect to is a secured server.
usually, it's the same password as your email account however in some cases, it's written differently.
you must consult your IT or server admins for this.
you need to ask for the proxy authentication's username and password.
Post relates to: Treo 680 (Unlocked GSM)
Message Edited by oldpalmtreouser on 02-19-2009 09:41 AM

Outlook sync error: invalid ENTRYID was passed in

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