Outlook sync sent items
Has anyone had any issues trying to get outlook syncing sent items:
- If I send a mail from Mobile me wed site then it gets sync'd to Outlook sent items
- If i send a mail from my iphone it appears in my sent items
- If i send a mail from Outlook it DOES NOT appear in my sent items in either outlook or on mobile me
Any ideas??
I am using Outlook 2003 / Win XP
Sort of same issue.
Just ran a quick test PC – running Vista and MS Office 2008 (the new one), Mac running Leopard and MS Office for Mac 2008 (latest version,) all updates on Windows, MS Office (PC and Mac) and Leopard (I just installed the latest update (Mac OSX) and will re-check after it’s installed.
Sent emails do not post either way (between Entourage and PC/Outlook)
(All emails from BB and PC transfer just fine.)
Contacts seem to post between all devices – except for 1 that did not post from entourage to PC/BB – 1 did, 1 didn’t post from entourage to PC/BB
Appointments post from Entourage to PC. Appointments do not post from PC to Entourage.
Similar Messages
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Can I sync 'Sent Items' on my iPhone to Outlook?
I use a POP email account (from my own domain) on my iPhone 4 and have the same email account in Outlook 2010 on my PC (running Win7 Ult). When on the road I will answer emails from my iPhone. Those are stored in my 'Sent' folder. How do I sync these Sent emails to my Outlook program so I can keep a record of them on my PC?
Nope I don't think it is possible to sync the sent items folder with pop mail... But you can with imap mail so you could choose to switch your email to imap assuming your domain name provider supports imap. Most of them do. If you google imap v pop mail you will see the difference as to how the email works but in brief with pop your email is fetched from the server and with imap it remains on the server and you view the email through outlook and apples email app. You can choose which folders you want to see including your sent items folder.
Hope that helps. -
Rules not working in Outlook 2010 Sent Items folder (Personal Folder)
I've been trying to automatically categorize and send emails I've written and sent to the archive's Sent Items folder. However, everytime I create a rule for a particular type of email it doesn't carry it out. The rule will only work when I manually
click 'Run this rule now...'.
Here is what my rule looks like:
Apply this rule after the message arrives
from Byron33
and sent to 'XXX'
and with 'YYY' in the subject'
assign it to the 'ZZZ' category
and move it to the Sent Items folder (here, 'Sent Items' is in the Archive section)
But it doesn't work. All my other rules work (for the inbox folder). Any way in which I can get this rule to function automatically?Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, I understand that the rule will only work when you manually click 'Run this rule now...'. If there is any misunderstanding,
please feel free to let me know.
Turn off Cached Exchange Mode to test this issue:
http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-cached-exchange-mode-HP010355560.aspx?CTT=1
Click the File tab.
Click Account Settings, and then click Account Settings.
On the E-mail tab, click the Exchange account, and then click
Change.
Under Microsoft Exchange server, clear the Use Cached Exchange Mode check box.
Exit and then restart Microsoft Outlook 2010.
If it work fine after turn off cached exchange mode ,please repair your .OST file follow this article steps:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA010354964.aspx?CTT=1
More additional information
Troubleshoot rules you can refer to this link:
http://office.microsoft.com/en-us/outlook-help/troubleshoot-rules-HP005242904.aspx?CTT=1
Similar thread you can refer this link:
http://www.msoutlook.info/question/133
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this
information.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help. -
Organizing Outlook moving sent items in conversation view
Can someone shed some light on why in Outlook 2010 and now, since I have upgraded, 2013, sent items are not moved as part of the conversation? If I have an email exchange and decide that I want to keep the conversation I click and drag the
whole conversation into a sub folder, but it leaves the items sent from me in the sent folder!!! WHY!?! Maybe I am missing some logic or reasoning to this, could someone PLEASE shed some light on this?
Thanks
Tony
Clip from this article
http://superuser.com/questions/607349/outlook-conversation-view-move-all-items-in-conversation-no-matter-what-folde
"Expand the conversation completely. Highlight all the messages by click the top one and shift clicking the bottom one. Drag to desired folder."
This solved the problem for me! -
Why is Outlook 2011 flagging sent items as new after sending. Sent items appear to be treated as new messages, but why? This is frustrating, as I don't want to read a sent item just after I've sent it!!
Using Outlook 2011 SP1 with latest Office updates. Google Apps via IMAP.
Cheers, Rob.Hi,
Do you have Cached mode enabled in Windows PC Outlook 2010? If so, please turn if off to see the result. To do this, open Outlook 2010, click File > Account Settings > Account Settings, double click your Exchange account, then clear the
Use Cached Exchange Mode check box.
Since this issue may also related to Outlook 2011, you can also post in the Outlook for Mac forum to see if there is any good suggestion:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
N8 - Syncing Sent Items with IMAP?
I know this one's an old hat but: Is it possible to sync the local sent folder in the N8 mail application with the IMAP sent folder?
As far as I know Nokia phones weren't able to do that for ages and this bug still seems to be present in Symbian^3. I mean what's the point of IMAP if half the implementation is missing?
Maybe there's a way to assign the local sent folder to an IMAP folder (like in Apple Mail) or something?
Help greatly appreciated!I have exactly the same problem with my Nokia N8 mail client.
I use native IMAP account (not the nokia messaging stuff).
This is possible by not accepting the terms and conditions
when asked at the time you create your very first mail account.
I subscribed to all IMAP folders:
Deleted Items
Drafts
Inbox
Junk E-mail
Sent Items
Spam
Then I went back into the mail panel and clicked on the folder
selection button and then on "Ordner" (folders). There I get
this list:
Eingang
Entwürfe
Gesendet
Ausgang
Deleted Items
Drafts
Junk E-mail
Sent Items
Spam
As you can see the first 4 ones are the localized German folders.
"Eingang" seems to map 1:1 with Inbox that is why Inbox does
not appear in the list. But for example "Gesendet" does not map
to "Sent Items". Instead every mail I sent from my N8 will be
stored in "Gesendet" and every mail I sent from my desktop
Windows Live Mail client will appear in "Sent" on my N8.
This is so stupid, it completely breaks the idea behind IMAP!
I would consider this as a very high priority bug and I really
wonder that this is not yet fixed?
I even wonder if they are aware of this bug??
PLEASE GUYS FIX THIS! -
Gmail Active Sync Sent Items Not Showing
2 queries really I now have gmail set up with microsoft exchange there are two folders called sent items, but sent items dont actually show. I chose mail to puch and chose sent items, but sent mail still does not show.
+ Is there a way to edit/delete these foldersI'd like to know how to get this working too. I see the exact same thing on my phone, but sure I briefly saw the real sent items box before.
It's really annoying but is probably something simple -
Synchronisation of Outlook folders: "Sent" items always at the bottom
In Outlook, the "Sent" folder cannot be removed, consequentially in my Iphone the "Sent" folder is always at the bottum of all my Inbox folders. How to change the order?
In Outlook, the "Sent" folder cannot be removed, consequentially in my Iphone the "Sent" folder is always at the bottum of all my Inbox folders. How to change the order?
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Sent messages aren't saved in the Sent Items folder in Outlook 2013
When we send a message in Outlook 2013, a copy of the message should be saved in the Sent Items folder by default. If Outlook doesn’t save a copy of the sent message, it may be caused by any one of the following
reasons:
The “Save copies of messages in the Sent Items folder”
option in Outlook is disabled.
The save location for sent messages was changed to another folder.
There is a custom view set on Sent Items folder, or the view on
Sent Items is corrupt.
Outlook Data File may be damaged.
To resolve the issue, use the appropriate method for your situation.
Enable the Save copies of messages in the Sent Items folder
option
To configure Outlook 2013 to save copies of your sent messages in the Sent Items folder, please follow these steps:
1. Click File tab > Options.
2. Click Mail on the left pane.
3. Scroll to the Save Messages section, select the check box before “Save copies of messages in the Sent Items folder”.
4. Click OK.
If it is the replying message that is not saving to the Sent Items folder, we need to disable the “When replying to a message that is not in the Inbox, save the reply in the same folder” option in the location mentioned above.
If you’re using an IMAP account, please also make sure you didn’t select the “Do not save copies of sent items” in Account Settings. To check this, Please refer to the following steps:
1. In Outlook, click File tab > Info.
2. Click Account Settings > Account Settings, and then double-click your IMAP account to open the
Change Account wizard.
3. Click More Settings button.
4. Under Sent Items heading, clear the check box before “Do not save copies of sent items”.
5. Click OK and click Next to complete the configuration.
Make sure there is no rule or anything else to redirect sent messages to other folders
To check if it is caused by Outlook rules, please follow these steps:
1. In Outlook 2013, click Home tab.
2. Click Rules > Manage Rules & Alerts.
3. In the rules list, check if there is any rule that applied to the sent messages may cause this issue.
In addition, some rules may be corrupt or hidden and we cannot see them from the rules list. We need to use the MFCMAPI tool to find and delete the corrupt/hidden rules. To do this, we can use the following steps:
1. Download MFCMAPI tool from: http://mfcmapi.codeplex.com/
2. Start MFCMAPI tool.
3. Click Session menu >
Logon, select the Outlook profile you are using and click OK.
4. Double-click the mailbox that contains the inbox rules that you want to delete.
5. A new window will open. In the new window, expand
Root Container or Root – Mailbox, and then expand
Top of Information Store or IPM_SUBTREE.
6. Right click on Inbox and select
Open associated contents table.
7. In the Inbox window, locate and then right-click the items that have the
IPM.Rule.Message message class, and then click Delete Message.
To identify a specific rule, you’ll have to select the rule in the top pane in MFCMAPI and then scroll down in the lower pane and look at the
Property name(s) column. Find the ptagRuleMsgName property name and check the value against the rule name you were trying to delete in Outlook.
8. In the Delete Item dialog, select
DELETE_HARD_DELETE from the Deletion Style drop-down menu.
9. Click OK.
Reset the view settings on Sent Items folder
If you accidently changed the view settings on Sent Items folder, this may cause some sent messages not visible in the folder. To check if you’ve set any view settings on Sent Items folder, please follow:
1. In Outlook, select Sent Items folder.
2. Click View tab from the Ribbon.
3. Click View Settings button. If you notice the
Reset Current View button is clickable, it means the view settings for Sent Items have been changed before.
4. Click the Reset Current View button and then check the Sent Items folder again.
Scan and repair the Outlook Data File
To repair the .pst file, please follow:
1. Find and start the Inbox Repair Tool in the following path:
For Outlook 2013 on a 32-bit version of Windows:
<disk drive>\Program Files\Microsoft Office 15\root\office15
For Outlook 2013 on a 64-bit version of Windows:
<disk drive>\Program Files(x86)\Microsoft Office 15\root\office15
2. In the Inbox Repair tool, click Browse to locate the PST file by using the Windows file system.
3. Click Start.
4. After the analysis scan has completed, it will present you with a scanning report and options for the next step. Click Repair button.
To repair the .ost file, since this type of data file is a copy of information saved on your mail server, we can just delete the OST file and restart Outlook to re-create a new one.
For more information about repair Outlook data files, please refer to this article:
Repair Outlook Data Files (.pst and .ost).
If you have any comments on this topic, please feel free to post here.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.Same problem here, connecting to a Groupwise (not latest) server. Whenever Mail.app 3 tries to upload/save a new messsage to the server, it would not save and completely lose the message!
I found slightly more information by turning off the "Save to server" option for Sent and Drafts, created a new message that I saved as draft, and then tried to manually move items to the Drafts or Sent folder on the IMAP server.
The error I received was: The message <message> could not be moved to the mailbox <mailbox>-<account>. The IMAP command "APPEND" (to <mailbox>) failed with server error: APPEND NotJunk.
To my inexperienced eyes, it looks like the latest version of Mail changed it's default IMAP handling commands that may be incompatible with older IMAP servers. Anyone else have more insight or know how I can get back Mail.app 2.x from Tiger? -
Sent items not saved in personal sent items when shared mailbox is open in outlook
hi,
user is using exchange 2010 and the shared mailboxes are in exchange 2003. when user send an email as send as to the shared mailbox the sent items is not saved in her personal sent items. she can look up the sent items on her shared mailboxes sent items.
I tried recreating her profile when the shared mailboxes are not added in the outlook, personal sent items is okay but when the shared mailboxes is added , sent items doesn't go to her personal sent items. Please help. Is it by design?Hi,
Since Exchange 2003 server is out of support, I still suggest migrating to Exchange 2010 server.
How about this behavior on OWA, if everything going well as expected, it should be an issue on the Outlook client side.
Please try to run Outlook under safe mode to avoid some AVs and add-ins.
Thanks
Mavis
Mavis Huang
TechNet Community Support -
MFE on E71 can not sync sent emails from PC in to ...
Please help!
when I sync my email using mfe everything seems to be ok from the calendars to email, except that I can not see the emails that I have sent from my laptop on my phone.
I can see emails that I have sent from my phone on my laptop after I have synced.
Please can someone help me to be able to synced sent items from PC to phone.
ThanksHello and Welcome.
The current version of MfE (2.9.xx) only support syncing the Inbox so you will not see the sent items.
Version 3 of MfE is due - sometime - and this is rumoured to support multiple folders.
John32 -
IPad and iPhone mail sent items does not synch with exchange 365
This has been a longish term issue that vue ignored till now but...
I run exchange 365 hosted service from Microsoft, own domain.
It synchs all no issues with iPad and iPhone mail, contacts calendars etc all except sent items on mail.
My last synced sent items mail is 2012.
It tries to synch ie connecting etc, then fails, locking up mail synch for about an hour then on all folders.
Just want to be able to see sent items stuffThis was a user issue. The webmail account I have stored the Mails other folders under personal folders and there I found that my sent mail had been getting sync'd.
The answer is on the server not the OS Mail -
"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode
Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, EmilyThe first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected] -
Sent items not syncing with icloud, Outlook 2010 on Windows 8 64bit pc
upgraded work pc to windows 8 in the hope of resolving sync issues. Calanders and Contacts seems fine as does mail in general but sent items from outlook not syncin
I have exactly the same problem with Windows 7. The Sent folder has lots in it on icloud and my other devices, but is empty on the Outlook client on my PC. The sent folder is a "special" foder for iMap and is permenantly selected for syncing.
I switched off the iCloud mail in the control panel and then added it again with now luck.
Did you manage to get it working? -
Iphone microsoft outlook sent items syncing
Hi, I have configured my outlook email account on my iphone, it works fine except for the fact that mails sent from the iphone dont get sync'ed in my PC. the inbox syncs but the sent items just remains in the iphone. Please help!
No replies?
Well, I have lived with my suggested changes for a couple of weeks not and am not aware of any shortcomings.
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