Outlook synchronising error message

What version of Windows is being used? XP
What Service Pack is installed? SP2
What version of PC Suite is installed? 6.6.16
What is the connection method, cable, bluetooth or IR? cable
A few questions about PC Suite
Does PC Suite cope with a corporate setup, i.e., Microsft Outlook with all the data residing in Exchange, or only if all the data is local to the PC

This would seem to be a problem with the Outlook Profile being used for synchronisation. You could try creating a new Profile as follows:
1. In Control Panel, double click the Mail icon.
2. Click Show Profiles, then click Add.
3. Type in a name for the new profile, then click OK.
4. Choose the option to "View or change existing e-mail accounts." then click next.
5. In the E-mail Accounts window click the button called "New Outlook Data File..."
6. Choose the option called "Office Outlook Personal Folder File (.pst)" then click OK.
7. This will open a window to create a new .pst file or select an existing .pst file. Browse for and select your .pst on the Network drive.
8. Now click Finish to exit the Mail Setup dialog. To create a profile with no e- mail accounts click OK. E-mail can be added when the profile is first run in Outlook.
9. When you open Outlook choose the new profile, then configure the type of e-mail using the e-mail wizard.
You can now try and setup a new synchronisation using this new profile. If the problem is still happening you could also try installing PC Suite 6.7.22, and try configuring new settings for the new profile.

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  • Outlook express error message - can receive but no...

    This is driving me crazy :-O.
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    Go to Solution.

    jENNIP40 wrote:
    This is driving me crazy :-O.
    I can receive but not send emails although I can send blank ones to myself. Everything is working fine on BTYAHOO and to mymobile but not in outlook. Have checked and re checked my settings and they are fine. Really need this fixed. Can anyone help.............and you'll need to keep it simple!!!
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    This topic first appeared in the Spiceworks Community

    Hi,
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