Outlook template (.oft) cannot saved as HTML-based message

Hi,
When saving an HTML e-mail message as an .oft template. Outlook save this message as an RTF and not as HTML. How can change this? When open Outlook in safe mode, Outlook also saves this message as an RTF.
I am using Office 2010.

Hi,
If you are using Exchange 2013 with Outlook, you may face this issue as described in this following kb:
http://support.microsoft.com/kb/2862739/en-us
I suggest you create a new profile to check if this issue persists:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

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Issues with Outlook template (oft) in html

Dear all,
I used to create outlook template in html and it worked fine.
Now on all my computers (200) we have the same problem:
- If we create an outlook template (oft) file in html, it is converted automatically in rich text when we save it.We have Office 2010SP1 on Exchange server 2013.I tired with Office 2010Sp2 and Office 2013 and it is still the same problem.
It should have a settings or something wrong but why ? I tries to launch Outlook in Safe mode but doesn't work !
Somebody could help me ?
Thank you.

Hi,
Please refer to this kb below:
http://support.microsoft.com/kb/2862739/en-us
Microsoft is currently investigating this problem and this article will be updated with more information when it becomes available.
What we can try now, is to switch between Exchange Online Mode and Cached Mode to try again.
Or we can create a new profile to test the result:
http://support.microsoft.com/kb/829918/en-us
We'll have to wait if the steps above don't help.
Regards,
Melon Chen
TechNet Community Support

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In setting up my Pop3 email accounts I did not group them into a singular account.
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Hi,
I'm still not sure what you mean by "group", but based on the description, is that Outlook Profile?
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Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Outlook template (.oft) cannot saved as HTML-based message

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