Outlook web access problem

Hi,
At work we recently were asked to give email addresses so that work emails could be accessed at home via the internet and outlook web access.
The problem I am having is that keychain access does not seem to be able to remember the password, and keeps asking for it over and over again during the session, despite my checking the "remember this password in my keychain" box. . Keychain access works fine for other sites; I did keychain first aid, and deleted all the keychains and started over; didn't help.
thanks-

Hi ..
MIght be a cookies, cache, or extensions proble.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Similar Messages

Solution to problems loging in to Outlook Web Access (solution here)

Hey all, i had to share. From what I've read a lot of people, including me are having problems loging into their Outlook Web Access pages. Just like many, mine would connect, ask for my login/pass and then just sit there trying to load the page. Here's the solution:
Instead of going to: email.companyname.com/exchange
point iPhone Safari to: email.companyname.com/oma
I think that's a cell phone, low bandwith/txt only version, which still lets you access all the info that the usual OWA lets you access.
But the extra tip is, that if after going to the "oma" site, you point Safari to the "/exchange" site--for some reason it will work.
Hope this helps everyone.

We found this was the solution as well. Its strange but it works.
Once you get logged into OMA (text only version) then it goes into OWA (graphical version) without any problems.
Great find.

Safari 4.0.3 problems with MS Outlook Web Access

I am constantly prompted for my password in MS Outlook Web Access since I upgraded to 4.0.3. This was a minimal problem previously; each time I logged in I would have to enter my password a few times and then be done with it. Now, almost any time I click on ANYTHING I am prompted for my password. Checking the box for 'Remember this password in my keychain' has never had any affect. I'm rather computer illiterate, but I'm willing to try any suggestions! Thanks!

I have a feeling it's a problem with Apple's javascript. I've also posted a thread here showing that it doesn't work properly with javascript if multiple tabs are open.
This wouldn't be a "fix"... but it might be worth a try to close all other tabs and see if it works when only one tab is open & then try it again with multiple tabs open and see if that breaks it.
At least then we'll know we've got a pattern here similar to my issue. I have a feeling the only way this'll get fixed is if Apple gets a head's up and fixes it themselves in Safari.

Outlook Web Access is currently unavailable. If the problem continues, contact technical support for your organization and tell them the following: No Client Access servers of the appropriate version can be accessed from the Internet

Good Morning,
We are getting this error
Outlook Web Access is currently unavailable. If the problem continues, contact technical support for your organization and tell them the following: No Client Access servers
of the appropriate version can be accessed from the Internet
We installed a new Exchange 2007 CAS on Windows 2008R2. Got rid of old CAS on Exchange 2007. Now seeing this error. Does anyone have an idea??

Hi,
If the issue persists, I recommend you install Exchange 2007 SP3 RU7 and check the result. Also, ensure that Exchange 2010 SP2 RU1 or later version is installed. Old Exchange version may lead to the CAS-to-CAS proxy incompatibility.
What's more, here are some helpful blogs for your reference.
Exchange 2010 SP2 RU1 and CAS-to-CAS Proxy Incompatibility
http://blogs.technet.com/b/exchange/archive/2012/02/17/exchange-2010-sp2-ru1-and-cas-to-cas-proxy-incompatibility.aspx
OWA Coexistence With Legacy Versions
http://blogs.technet.com/b/sjimmie/archive/2010/07/09/owa-coexistence-with-legacy-versions.aspx
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Safari 5.0 problems attaching document in email (Outlook web access)

We have Windows Server 2008, and Exchange 2010 (since January).
I recently upgraded to Safari 5.0 on Mac, and when I try to attach a file to an email in Outlook Web access (to our Exchange server), it freezes Safari 5.0.
This does not occur in Safari 4.x (I tried it on a computer not upgraded to Safari 5).
Safari 5.0 in Windows won't freeze, but it doesn't let me attach the file either (the interface to attaching the file is bugged, does not completely display once a file is selected).
I am NOT using Yahoo, and don't have the browser plugin that has been reported as the problem for that similar issue.

HI,
From the Safari Menu Bar click Safari/Preferences then select the Security tab. Click: Show Cookies
Delete all Outlook/Microsoft cookies. Relaunch Safari and try attaching a file.
If that doesn't help, go to ~/Library/Caches/com.apple.Safari and move the "cache.db" file to the Trash.
Note. ~ (Tilde) character represents your Home Folder.
Relaunch Safari and try again. If that didn't help ...
Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.
Relaunch Safari and see if that makes a difference. If not, move the .plist file back to the Preferences folder. If Safari functions as it should, move that .plist file to the Trash.
And if you haven't repaired permissions after updating Safari, it would be beneficial to do so.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn

A problem with Win 7 Pro, Outlook Web Access based on Exchange Server 2003, and two different domains

Dear Microsoft Support,
As mentioned in the title,
I have two domains. One is Domain A at HQ. The other one is Domain A at branch office. A laptop having Win 7 Pro OS is a client of Domain A. The Domain A has Exchange Server 2003. Users of Domain B get connected to Exchange Server for email services. In
all clients of the Domain B, IP address of the email server added in C:\Windows\System 32\drivers\etc\host file.
Whereas in the clients of Domain A it was not done, because all the servers including the email server belong to the Domain A.
Now, a user with Domain A's client (it is a laptop) came to Branch office and wanted to access the Outlook (using Outlook Web Access). since there is no IP address added in the Host file of the laptop, connectivity to email is not possible. When I try to
add the IP address, I was not able to do so due to Domain A's security reasons.
So, let me know, is there a way out to add the IP address in the host file of the Domain A's client.
Thanks in advance.
Ravi Sekhar Modukuru

I would suggest adding the mailserver address in Domain B's DNS. Would that be possible?
I agree. The correct solution in this case (since it appears you already have a two-way Domain Trust in place) is to properly configure DNS in Domain 'B' to be a secondary of Domain 'A' and completely eliminate the need to maintain the HOSTS file.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

SharePoint 2013 (Foundation) and Outlook Web Access WebPart (OWAPart)

Hi, I've read most MSDN forum threads relating to this topic, however, I haven't seen my issue anywhere.
We're running SP 2013 foundation, and I want to use the Outlook Web Access web part. I followed the steps outlined here:
http://blogs.msdn.com/b/shawa/archive/2014/06/01/owa-web-part-in-sharepoint-2013.aspx
(Sorry, can't add link since I'm new around here)
To make the WebPart available in the site collection. Which worked.
When I try to actually add the WebPart to a page though, I get an error message stating: "There was an error adding the component to the page" (roughly translated from french).
If I try to see the web part properties from the site settings > Web Parts, I get a SharePoint error page, and the help link yields no information.
Most problems I've seen are with the actual configuration of the WebPart, but I can't even get to that step.

I dont think you can use Outlook web app for foundation. This is not possible because those Web parts use Microsoft.SharePoint.Portal.dll
which is not avaliable and registered on SharePoint Foundation.
Instead of using the OWA web parts, you could also try using the Page Viewer web part and set it to the OWA URLs...
If this helped you resolve your issue, please mark it Answered

Is there a Firefox plug-in for Outlook Web Access?

I want to access all of Outlook's functions but can't through Firefox, only through Explorer.
In Outlook Web Access through Firefox, I don't have access to menu options for italics, bold, underlining, etc., and I can't view the list of emails on one side while viewing the email content of one email on the other side. The place to access folders like the sent box is different, too, through Firefox. It's a very downgraded version of Outlook Web Access. How can I get the better version of Outlook Web Access while still keeping Firefox as my browser? Is there a plug-in? If not, can Firefox fix this issue with its browser?

Firefox 3.03 - why such an old version? 3.6.12 is the most recent release.
It is up to Microsoft to fix Outlook Web Access to work with Firefox or to come up with a plugin for Firefox. If Mozilla was to start fixing or write plugins for all the software out there that is made to work with Internet Explorer and not any other browser, they wouldn't have time to work on Firefox.
There are two Firefox extensions that will open IE in a Firefox tab. Many users install one of these addons to get around problems like you are having with Outlook Web Access.
IE Tab2
https://addons.mozilla.org/en-US/firefox/addon/92382
IE Tab Plus
https://addons.mozilla.org/en-US/firefox/addon/52809/

Stationery Doesn't Display in Outlook Web Access

Looks like the stationery doesn't display properly in Outlook Web Access. Not that anything else does either, but it's worth noting.

Good news. Our basis team fixed the problem. There were some security settings on our apache server we use that caused the problem. Thought I would post the fix. Thanks for replies.

Outlook Web Access - Not Working In Safari

Not sure if it can be fixed or not. I get the same problem in Camino. When I go to my works Outlook Web Access, I can login and see everything - however the setup is all wrong. There are boxes and files and folders in places that it should not be. It's like the coding is all wrong.
However as usual, it works fine in IE 7 on my PC. I just bought my Mac for a reason - to get away from Windows. Help me figure this out so I can do just that.
Any suggestions or comments? I thought Safari and Camino were "universal" browsers? I know IE is an MS product and can't be the only browser that works right. If it is, we are in a world of hurt.
Please help! Thanks

Hello AbSoluTc,
First of all, welcome to the Apple discussions.
I hat the same problem to get in the company server via my Mac. So now I use the laptop from the company to work online.
I think in your case you have to use your PC to get in without issues.
Let me know if so ...
Good luck ...
Dimaxum >

Outlook Web Access not working in Safari or any other browse

When I try to access OWA from ANY browser, Safari, IE, or Firefox, I get the same error.
"You could not be logged on to Outlook Web Access. Make sure your User Name and Password are correct, and then try again."
When I log in from my PC, I don't have this problem.
The IT guys at work claim that they won't support Mac problems. Typical....
Any thoughts?

Don't know if this will help, but are you providing the correct credentials via Safari? When you use IE, you are presented with a dialog box that asks for userid, password, and domain name. Safari and other browsers will only ask for the userid and password. Consequently, when using these browsers, you need to preface your userid with the domain name followed by a backslash. For example:
mydomain\jsmith
While Safari works with OWA, it has an annoying habit of requesting the username and password frequently as you navigate through OWA. I also find that I occasionally have to to click twice on a button to get Safari to activate a command such as reading a message or the Send button. I now use Camino for OWA access. It's cleaner and faster.

Can't print PDF's from outlook web access

When I open a pdf from outlook web access the pdf opens in a new tab just fine. When I try to print from that tab it doesn't print. The printing dialog box doesn't come up, nothing happens. I can save the pdf and print it fine. I'm using internet explorer 9 and adobe 9. The operating system is windows 7, I've also tried this on the windows server 2008r2. I've tried it using adobe reader free version and get the same problem.

Are you using a Canon printer? If so:
https://discussions.apple.com/message/15748239#15748239
https://discussions.apple.com/thread/3216206?tstart=0
If not, can you provide more details please and post the log of the hang?
Hope this helps.

No Attachment in outlook web access

When creating a purchase order from the SAP, we have a partner that should get the Layout in PDF
of the Purchase order via Email, when sending it to this email, the partner get this email however:
1. if the partner looks at Outlook he can see email and the attachement.
2. if the partner looks at Outlook web access the attached file does not appear, however the
sign of the attachment does appear.
Any suggestions?
Thank anyone in advance.

Hi
Their is no problem from SAP Side.
He has to configure his outlook web access for this .
Normally sometimes due to security reasons attachments are blocked in the outlook Web access.
Check this linkl:
http://technet.microsoft.com/en-us/library/bb124119(EXCHG.65).aspx
Regards
Neha
Edited by: Neha Shukla on Nov 30, 2008 9:10 PM

Error - Outlook Web Access has encountered a Web Browsing error.

Several of our users who are using Outlook Web Access are getting this error. We are running Exchange2007 on Server2003 Enterprise SP1. Any help on this problem would be greatly appreciated. Thank-you
Error - Outlook Web Access has encountered a Web browsing error.
The entire error report is listed below: [[Note: I have removed the actual names of servers]]
Client Information
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)
CPU Class: x86
Platform: Win32
System Language: en-us
User Language: en-us
CookieEnabled: true
Mime Types:
Exception Details
Date: Wed Dec 23 15:19:06 EST 2009
Message: 'gtLV' is null or not an object
Url: https://exchangeserver.domain.net/owa/8.1.8.61/scripts/premium/clistview.js
Line: 39
Call Stack
onFcsInLV()
Dump Event
recordset = null
type = error
fromElement = null
toElement = null
altLeft = false
keyCode = 0
repeat = false
reason = 0
data =
behaviorCookie = 0
source = null
contentOverflow = false
behaviorPart = 0
url =
dataTransfer = null
ctrlKey = false
shiftLeft = false
dataFld =
returnValue = undefined
qualifier =
wheelDelta = 0
bookmarks = null
button = 0
srcFilter = null
nextPage =
cancelBubble = false
x = 0
y = 0
srcElement = null
screenX = 1588
screenY = 220
srcUrn =
origin =
boundElements = [object]
clientX = 130
clientY = 26
propertyName =
shiftKey = false
ctrlLeft = false
offsetX = 0
offsetY = 0
altKey = false
errorMessage = 'gtLV' is null or not an object
errorUrl = https://exchangeserver.domain.net/owa/8.1.8.9/scripts/premium/clistview.js
errorLine = 39
errorCharacter = 22
errorCode = 0

I had a similar issue. Have been trying various ways to include images in Outlook Web Mail and had an issue with one particular user only. All other users were OK. The issue reproduced on a different lap top with the same account so I assumed was somehow
saved back to Exchange server.
Outlook Web Access has encountered a Web browsing error.The entire error report is listed below (see end of this post)
The solution was found at: http://www.exchangefreaks.com/Error-with-OAB-t140759.html
Where someone said opening web mail in Mozilla Firefox and deleteing both the signature and out of office assistant text fields which contained html code that was breaking the functionality in IE. After replacing with the word blank and saving, the problem
was resolved.
my error:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET
CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0;
OfficeLiveConnector.1.3; OfficeLivePatch.0.0; MAAU; .NET CLR 1.1.4322; MS-RTC LM 8)
CPU Class: x86
Platform: Win32
System Language: en-au
User Language: en-au
CookieEnabled: true
Mime Types:
Exception Details
Date: Thu Oct 13 13:25:56 UTC+1100 2011
Message: 'all' is null or not an object
Url: [removed private]
Line: 14
Call Stack
dispFb(oFb,fDspPuClr)
oFb = 'undefined'
fDspPuClr = 'undefined'
unload()
Dump Event
recordset = null
type = error
fromElement = null
toElement = null
altLeft = false
keyCode = 0
repeat = false
reason = 0
data =
behaviorCookie = 0
source = null
contentOverflow = false
behaviorPart = 0
url =
dataTransfer = null
ctrlKey = false
shiftLeft = false
dataFld =
returnValue = undefined
qualifier =
wheelDelta = 0
bookmarks = null
button = 0
srcFilter = null
nextPage =
cancelBubble = false
x = 0
y = 0
srcElement = null
screenX = 243
screenY = 373
srcUrn =
origin =
boundElements = [object]
clientX = 56
clientY = 218
propertyName =
shiftKey = false
ctrlLeft = false
offsetX = 0
offsetY = 0
altKey = false
errorMessage = 'all' is null or not an object
errorUrl = [private omitted] errorLine = 14
errorCharacter = 32
errorCode = 0
Close

Cannot contact Exchange Server or open Outlook Web Access in Safari

I am a small business user operating in an Exchange environment and have been having some connectivity problems:
1. Mail: I have been able to connect to and download emails from my Exchange server in Mail (both public and private folders) but have not been able to send mails through the same account. The server address is the same address as we use for Outlook Web Access (OWA). We do not use POP or SMTP, nor do we have separate addresses on the Exchange/OWA account.
2. Safari: For some reason, it is not possible for me to open OWA; Safari just "hangs" indefinitely and does not prompt for password or username. The window just remains blank. My OWA works perfectly with Windows-based machines.
3. Address: it is not possible to contact the Exchange server from Address Book to synchronize contacts. I keep getting an error that "iSync couldn't connect to Exchange". As I have just purchsed an iPhone, it is critical to make this work, otherwise I have no contacts on the iPhone.
In all cases, my Exchange/OWA server address is *https://mail.servername.com/exchange/username* for both outgoing and incoming mails. I have checked that the password and username are correct.
Can somebody help me here? Is there a server or client side adjustment that needs to be made? Are there any special certificates that are required? Making this work is really important...
Thanks in advance for your help!
Message was edited by: ERAC

I have the exact same problem as you have detailed in your #2 comment. OWA just hangs and will not proceed to the sign in screen. Any luck getting support on this?

Outlook web access problem

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