Outlook will not open. asking to update browser.

it is allowing to open in mobile only.
asks to update browser and i did already.
also, i do have a brand new pc, with windows 7.
issue started on 1st opening of my hotmail acct.

Are you having problems with your mobile, or your PC?<BR>
Are you using Firefox on your PC to access your e-mail, or one of the
outlook programs?<BR><BR>
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!

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I wanted a solution to the problem I was having on Win 7 Pro Service Pack 1 in that links on an open Adobe Acrobat file will not open in my Firefox Browser 33.0.2. The Error I receive is "Acrobat could not run the web browser. Unknown Error. (123)"

I want a solution to the problem I was having on Win 7 Pro Service Pack 1 in that links on an open Adobe Acrobat Pro 10.1.12 file will not open in my Firefox Browser 33.0.2. The Error I receive is "Acrobat could not run the web browser. Unknown Error. (123)"

Change browsers. See what happens.
Be well...

In the finder window, column view, I double click on icon, eg. a spread sheet, and document will not open since I updated to OSXv10.8.2. Help anyone?

In the finder window, column view, I double click on icon, eg. a spread sheet, and document will not open since I updated to OSXv10.8.2. Help anyone?

Hi Ron,
Highlight one in the Finder & do as Get Info on it, what does open With say to use?
What did you update 10.8.2 from exactly? 10.6.8 maybe?

My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!

My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!

You're very welcome!
I meant holding the "option" (or "alt") key on your keyboard as you click the Outlook icon on the Dock, and continuing to hold it until you see the Microsoft Database Utility come up. Alternatively, you can open the utility by navigating to Applications/Microsoft Office 2011/Office and then double-clicking the Microsoft Database Utility app.
When you rebuild your database using that program, a backup copy of your original database (containing your account info, contacts, mail, calendars, etc) will be created. As a security precaution, you should also ensure you have a backup of your database (which you can find by going to Documents/Microsoft User Data/Office 2011 Identities/ and copying the contents of that folder onto an external drive).

My course designed in Captivate 5 will not open in the web browser when published or in preview mode

Does anyone know why my course will not open in a web browser. It's a pretty standards course. It's 800 X 600 with 73 slides that are all about 10 seconds long. It does have a few videos incorporated, but I removed them and published and I still got nothing in a web browser. Any ideas?

I'm afraid you haven't given us enough information to know how to help you.
More details please.
Screenshots of what you see perhaps?
Do you have the same issue with a new blank project uploaded to the same publish folder with the same browser?

Aperture crashed and will not open after last update. Anyone else have this problem?

Aperture crashed and will not open after last update. Anyone else have this problem?

Yes. See this very forum for 50 threads on it, that explain the solution.

HT201541 Final Cut 10.0.8 about 18 months will not open since I updated to Yosemite.

I purchased Final Cut 10.0.8 about 18 months ago but now it will not open --- since I updated to Yosemite. How do I update Final Cut so I can use it again?

You download the update from the App Store using the Apple ID that was used to purchase it.
You should read up about the newer versions before you update as the application has changed substantially since then.
You can start here
http://www.fcpxbook.com/updates/101/

PDF will not open in my firefox browser although i have updated my jave and adobe, they open in internet explore

I recently downloaded the latest version of adobe reader, jave and the newest firefox version. I think 3.6.4 (but i could be mistaken). Ever since my firefox updated today 3/8/10 it has stopped opening pdf's in browser. All i see is a blank screen or sometimes just the loading blue bar. It will not open. I do not have this problem when i try an open the same files using internet explorer.

See if the solutions in this article help to solve your problem: [[Opening PDF files within Firefox]]. For more information on using Adobe within Firefox, see [[Using the Adobe Reader plugin with Firefox]].

PDF e-mail attachment will not open after FF update

FF 31 and/or 32
Outlook or GroupWise fat client
PDF attachments
After FF updated PDF's were re-associated with FF not the installed PDF program. Used Windows to re associate PDF's to PDF program. No problem, all PDF's open in PDF program UNLESS the PDF is an attachment in an e-mail.
Open e-mail fat client (doesn't matter the client) try and open the PDF and user gets message stating there is no program associated with attachment. Yet, all PDF's still open with correct PDF program as long as they are not in the e-mail. Now here's the really weird part.....
If there are two or more PDF's attachments in the same e-mail the first one will not open but the second, thirds, etc attached PDF's will open with the correct PDF program.
The only temporary solution I have found is to uninstall FF, re-install it and for a 1/2 day the issue goes away. I have not figured out the trigger that resets the issue.
FF is my go-to browser, but since v 31 this has been happening and if it keeps up, I'm switching to Chrome.
Come on Tech Support, help us out with this issue.

Sorry you're having this problem. I think it was previously reported only by Windows XP users.
When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
# Open Adobe Reader / Acrobat
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that resolve the issue for you?

My outlook will not open

Hi
I updated my system today and my outlook for mac will not open it just flashes as if it is opening and then does not start?
Any help please
Marty

Which version of OSX and which version of Outlook for Mac?

Safari and Mail will not open after software update

After doing the monthly software update yesterday, my Mail and Safari programs will not open. I click on the icon in the dock or in the Applications folder and I get nothing. The icon in the dock jumps, but nothing opens. I've read several other discussions and tried dragging several files out of the library, such as plist files and history, etc., but they still won't open. The software update only updated iTunes and iPhoto and included the most recent security update. I have not tried to reload Safari. If I do that (and it works), what do I need to do for Mail? Will I lose all my emails? Can someone tell me what I can do to get both programs back working properly? Thanks!

Another approach is to reapply the 10.3.9 combined update. "Repair permissions" via Disk Utility in your Utilities folder.
As far as your e-mail's are concerned, the database files are maintained in your User account>Library>Mail folder. It's very important you backup this folder periodically to external media regardless of circumstances to preclude losing your e-mails in the event of file corruption.
Best maintenance strategy is a full backup of your HD on a bootable external (firewire) hard drive. Makes life a lot easier in the event you need to revert your HD to its state prior to an System Update gone bad.

ITunes will not open after (12) update!!!!!!!

Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
Win XP SP3 32bit

i had almost same issue on Windows RT 8.1
i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
i sorted out myself issues they are ,
C:\Program Files\Common Files\Apple folder &
C:\ProgramData\Apple &
C:\ProgramData\Apple Computer cannot be deleted
thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
so i moved undeletable folders with all subfolders to desktop and run installation of itunes12.0.1.26
all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop .

Word will not open anymore after update

Word will not open anymore after update

Hold down the Shift key when launching Word.
If that fails, try deleting this file.
~/Library/Saved Application State/com.microsoft.Word.savedState
Log out under the Apple in the Menu bar.
Log In and launch Word.
Still failing...
If Word failed to launch in Guest, then you need to re-install Office.
Microsoft Office for Mac 2011 14.4.1 Update (If you have an early installer you'll first need to update to 14.1.0)
Microsoft Office for Mac 2011 14.4.2 Update (requires 14.1.0 to be installed)
Important to restart after each updater.

Email links will not open in my Firefox browser

Hello, Using my Firefox web browser when I am in my emails. Inside the email body and there is a link to click on inside. The Firefox will not open the link page, it comes up as an error. However, if i right click and open in a new window. Firefox will then open the link and send me to that page.
I then decided to try IE and when I double click the link within the email body, it opens it up with no issues at all.
Firefox is my default browser.
== This happened ==
Every time Firefox opened
== Two days ago

Hello,
I have checked all the above trouble shooting suggestions. I still am having the same problem.
I use Firefox as my default browser and have it checked off as per your last email. I am only having this problem in my emails. I cannot open url links in my emails anymore by double clicking on the mouse. I have to right click the mouse and choose open in a new window. It will then open that url link and take me to the website link.
If I try this by double clicking the url link, it takes me to a blank page with this "https://mail.go....er=ohh14rw8mbn4"
at the top of the page in the tab.

Iphoto will not open. Says updating but no updates running. Any ideas?

Iphoto will not open on my Mac. Says updating but no updates running. Any ideas?

With the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running? Is your profile correct?
what is the exact message you get when launching iPhoto?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?

Outlook will not open. asking to update browser.

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