Outlook will not open, stays minimized
Outlook 2010 on win 764 system starts to load then minimizes itself in the task bar not allowing me to open . I treid dis all add ins , clean boot , dis anti virus and still nogo . Any help ? Im sure im not the first with this issue.
Hi,
The issue might be caused by the Outlook window being closed while it’s minimized.
You can try the following steps:
1. Close all the Outlook instances.
2. Right-click shortcut which you use to open Outlook
3. Right-click on "Microsoft Outlook 2010" and choose "Properties"
4. Under tab called "Shortcut", change window size to "Maximized" beside “Run”.
5. Start Outlook again.
Sincerely
Rex Zhang
Rex Zhang
TechNet Community Support
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My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!
You're very welcome!
I meant holding the "option" (or "alt") key on your keyboard as you click the Outlook icon on the Dock, and continuing to hold it until you see the Microsoft Database Utility come up. Alternatively, you can open the utility by navigating to Applications/Microsoft Office 2011/Office and then double-clicking the Microsoft Database Utility app.
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Hi
I updated my system today and my outlook for mac will not open it just flashes as if it is opening and then does not start?
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MartyWhich version of OSX and which version of Outlook for Mac?
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Outlook will not open. asking to update browser.
it is allowing to open in mobile only.
asks to update browser and i did already.
also, i do have a brand new pc, with windows 7.
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Are you using Firefox on your PC to access your e-mail, or one of the
outlook programs?<BR><BR>
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
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Thank you! -
I have been using outlook for a months but today I get the message file cannot be opened. I have created another profile to get me by but need to return to my original outlook
Are you saying Outlook works well after recreating a new profile? If this is the case, the only thing that you need to take care is get your original data back.
For how to restore your Outlook data:
If your account is an Exchange account, or IMAP account that have kept everything on the server, all your items on the server will be available again after you configure Outlook.
If it’s a POP3 account, your e-mail messages are downloaded and stored locally in a Personal Folders file (.pst). You can make a backup copy of that .pst file, and then import the file into outlook again. For How to manage .pst files in Microsoft
Outlook, please refer to this article:
http://support.microsoft.com/kb/287070
For other Outlook customized setting, like Signatures & Stationery. You may reference the following link:
http://www.slipstick.com/outlook/config/moving-outlook-to-a-new-computer/
Thanks,
Ethan Hua CHN
TechNet Community Support -
Every time it try to open my mail it opens briefly then closes and a windon opens that says: "This application. "Mail" unexpectedly quiit whil trying to restore its wondows. Do you want to try to restore its windows again" with option buttons of "Don't Restore Windows" or "Restore Windows". It makes no difference which I choose. The mail continues to fail to open longer enought for me to used it. (flashed on the screen and goes away)
Any suggestiosn? I am a new appler user and am completely baffled but must access my e-mail. For some reason I was under the imrpession that Apple was more stable than windows and thats why I shifted.
I currently use Mac OSX Version 10.7.3
This is the problem error that keeps getting set to apple.
Process: Mail [439]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [159]
Date/Time: 2012-02-08 08:58:49.015 -0500
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 125073 sec
Crashes Since Last Report: 80
Per-App Interval Since Last Report: 1766 sec
Per-App Crashes Since Last Report: 28
Anonymous UUID: BBBB8484-E651-431D-A21C-11FE86DAE53D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010c827000-000000010cbda000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[439]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00000001186ba4d2 WebCore::MemoryCache::pruneDeadResourcesToSize(unsigned int) + 0
1 com.apple.WebKit 0x000000010e71b363 +[WebView(WebFileInternal) _setCacheModel:] + 1379
2 com.apple.WebKit 0x000000010e71ac73 +[WebView(WebFileInternal) _preferencesChangedNotification:] + 211
3 com.apple.Foundation 0x000000010ee05d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
4 com.apple.CoreFoundation 0x000000010eb18aaa _CFXNotificationPost + 2634
5 com.apple.Foundation 0x000000010edf1fe7 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
6 com.apple.mail 0x000000010c828ac1 0x10c827000 + 6849
7 com.apple.WebKit 0x000000010e71ab62 -[WebPreferences(WebPrivate) _postPreferencesChangedNotification] + 98
8 com.apple.WebKit 0x000000010e71a9d2 -[WebPreferences initWithIdentifier:] + 482
9 com.apple.WebKit 0x000000010e71a7b7 +[WebPreferences standardPreferences] + 55
10 com.apple.WebKit 0x000000010e724842 -[WebView(WebPrivate) _commonInitializationWithFrameName:groupName:usesDocumentViews:] + 82
11 com.apple.WebKit 0x000000010e724601 -[WebView(WebPrivate) _initWithFrame:frameName:groupName:usesDocumentViews:] + 225
12 com.apple.WebKit 0x000000010e724404 -[WebView initWithFrame:frameName:groupName:] + 292
13 com.apple.mail 0x000000010c899b29 0x10c827000 + 469801
14 com.apple.WebKit 0x000000010e752bd5 -[WebView initWithFrame:] + 101
15 com.apple.mail 0x000000010c899a8f 0x10c827000 + 469647
16 com.apple.mail 0x000000010c899854 0x10c827000 + 469076
17 com.apple.mail 0x000000010c88edaa 0x10c827000 + 425386
18 com.apple.mail 0x000000010c88ea85 0x10c827000 + 424581
19 com.apple.mail 0x000000010c88e462 0x10c827000 + 423010
20 com.apple.mail 0x000000010c882f83 0x10c827000 + 376707
21 com.apple.mail 0x000000010c88df69 0x10c827000 + 421737
22 com.apple.CoreFoundation 0x000000010eb5f75d -[NSObject performSelector:withObject:] + 61
23 com.apple.Foundation 0x000000010ee3ed94 __NSThreadPerformPerform + 214
24 com.apple.CoreFoundation 0x000000010eade6e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
25 com.apple.CoreFoundation 0x000000010eaddf4d __CFRunLoopDoSources0 + 253
26 com.apple.CoreFoundation 0x000000010eb04d39 __CFRunLoopRun + 905
27 com.apple.CoreFoundation 0x000000010eb04676 CFRunLoopRunSpecific + 230
28 com.apple.HIToolbox 0x0000000114fdd31f RunCurrentEventLoopInMode + 277
29 com.apple.HIToolbox 0x0000000114fe45c9 ReceiveNextEventCommon + 355
30 com.apple.HIToolbox 0x0000000114fe4456 BlockUntilNextEventMatchingListInMode + 62
31 com.apple.AppKit 0x000000010f85af5d _DPSNextEvent + 659
32 com.apple.AppKit 0x000000010f85a861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
33 com.apple.AppKit 0x000000010f85719d -[NSApplication run] + 470
34 com.apple.AppKit 0x000000010fad5b88 NSApplicationMain + 867
35 com.apple.mail 0x000000010c8ff014 0x10c827000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libdispatch.dylib 0x000000011110b5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000011110a14e _dispatch_mgr_thread + 54
Thread 2:: -[MFAddressManager _fetchImageForAddress:] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff86664bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00000001111901a1 pthread_mutex_lock + 545
2 com.apple.AddressBook.framework 0x000000010ccdba4b +[ABAddressBook sharedAddressBook] + 36
3 com.apple.AddressBook.framework 0x000000010ccdb998 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 41
4 com.apple.AddressBook.framework 0x000000010ccddfb2 -[ABAddressBook init] + 92
5 com.apple.AddressBook.framework 0x000000010ccdda83 -[ABRemoteImageLoader beginLoadingImageForEmails:completionHandler:] + 87
6 com.apple.AddressBook.framework 0x000000010ccdda1d -[ABRemoteImageLoader beginLoadingImageForEmails:forClient:] + 82
7 com.apple.AddressBook.framework 0x000000010ccdd6fe ABFetchImageDataForEmails + 57
8 com.apple.MessageFramework 0x000000010dad0a7f -[MFAddressManager _fetchImageForAddress:] + 234
9 com.apple.CoreFoundation 0x000000010eb61f4c __invoking___ + 140
10 com.apple.CoreFoundation 0x000000010eb61de4 -[NSInvocation invoke] + 132
11 com.apple.MessageFramework 0x000000010da98408 -[MonitoredInvocation invoke] + 196
12 com.apple.MessageFramework 0x000000010da74f19 -[ThrowingInvocationOperation main] + 33
13 com.apple.MessageFramework 0x000000010da74ebf -[_MFInvocationOperation main] + 449
14 com.apple.Foundation 0x000000010ee376d8 -[__NSOperationInternal start] + 705
15 com.apple.Foundation 0x000000010ee4a936 ____NSOQSchedule_block_invoke_2 + 124
16 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
17 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
18 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
19 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 3:: -[LocationManager _determineCurrentLocation] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866636b6 semaphore_wait_trap + 10
1 libdispatch.dylib 0x000000011110d03e _dispatch_semaphore_wait_slow + 109
2 com.apple.Foundation 0x000000010eed3053 -[NSHost blockingResolveUntil:] + 154
3 com.apple.Foundation 0x000000010eed25ca -[NSHost names] + 32
4 com.apple.MessageFramework 0x000000010dac453b +[NetworkController filteredDomainNamesFromHost:] + 37
5 com.apple.MessageFramework 0x000000010dac408f -[LocationManager _determineCurrentLocation] + 115
6 com.apple.CoreFoundation 0x000000010eb61f4c __invoking___ + 140
7 com.apple.CoreFoundation 0x000000010eb61de4 -[NSInvocation invoke] + 132
8 com.apple.MessageFramework 0x000000010da74f19 -[ThrowingInvocationOperation main] + 33
9 com.apple.MessageFramework 0x000000010da74ebf -[_MFInvocationOperation main] + 449
10 com.apple.Foundation 0x000000010ee376d8 -[__NSOperationInternal start] + 705
11 com.apple.Foundation 0x000000010ee4a936 ____NSOQSchedule_block_invoke_2 + 124
12 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
13 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
14 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
15 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff866636b6 semaphore_wait_trap + 10
1 libdispatch.dylib 0x000000011110cef6 _dispatch_group_wait_slow + 91
2 com.apple.Foundation 0x000000010eed2acd -[NSHost resolveCurrentHostWithHandler:] + 656
3 com.apple.Foundation 0x000000010eed3597 __-[NSHost resolve:]_block_invoke_1 + 354
4 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
5 libdispatch.dylib 0x000000011110b10a _dispatch_queue_drain + 264
6 libdispatch.dylib 0x000000011110af66 _dispatch_queue_invoke + 54
7 libdispatch.dylib 0x000000011110a760 _dispatch_worker_thread2 + 198
8 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
9 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libsystem_info.dylib 0x000000011127afe5 _mdns_search + 1537
2 libsystem_info.dylib 0x000000011127bd54 mdns_hostbyaddr + 578
3 libsystem_info.dylib 0x000000011127d5d7 search_host_byaddr + 158
4 libsystem_info.dylib 0x000000011127fb46 si_nameinfo + 233
5 libsystem_info.dylib 0x000000011127748b getnameinfo + 206
6 com.apple.Foundation 0x000000010eed4383 __-[NSHost resolveCurrentHostWithHandler:]_block_invoke_1 + 155
7 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
10 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 6:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libsystem_info.dylib 0x000000011127afe5 _mdns_search + 1537
2 libsystem_info.dylib 0x000000011127bd54 mdns_hostbyaddr + 578
3 libsystem_info.dylib 0x000000011127d5d7 search_host_byaddr + 158
4 libsystem_info.dylib 0x000000011127fb46 si_nameinfo + 233
5 libsystem_info.dylib 0x000000011127748b getnameinfo + 206
6 com.apple.Foundation 0x000000010eed4383 __-[NSHost resolveCurrentHostWithHandler:]_block_invoke_1 + 155
7 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
10 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8666367a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff86662d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010eafc6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010eb04e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x000000010eb04676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x000000010edfaf9f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x000000010edfae8b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework 0x000000010da9577d -[RSSInterchange _runManager] + 1345
8 com.apple.Foundation 0x000000010ee4974e -[NSThread main] + 68
9 com.apple.Foundation 0x000000010ee496c6 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00000001111918bf _pthread_start + 335
11 libsystem_c.dylib 0x0000000111194b75 thread_start + 13
Thread 8:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libsystem_info.dylib 0x000000011127afe5 _mdns_search + 1537
2 libsystem_info.dylib 0x000000011127bd54 mdns_hostbyaddr + 578
3 libsystem_info.dylib 0x000000011127d5d7 search_host_byaddr + 158
4 libsystem_info.dylib 0x000000011127fb46 si_nameinfo + 233
5 libsystem_info.dylib 0x000000011127748b getnameinfo + 206
6 com.apple.Foundation 0x000000010eed4383 __-[NSHost resolveCurrentHostWithHandler:]_block_invoke_1 + 155
7 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
10 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 9:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libsystem_info.dylib 0x000000011127afe5 _mdns_search + 1537
2 libsystem_info.dylib 0x000000011127bd54 mdns_hostbyaddr + 578
3 libsystem_info.dylib 0x000000011127d5d7 search_host_byaddr + 158
4 libsystem_info.dylib 0x000000011127fb46 si_nameinfo + 233
5 libsystem_info.dylib 0x000000011127748b getnameinfo + 206
6 com.apple.Foundation 0x000000010eed4383 __-[NSHost resolveCurrentHostWithHandler:]_block_invoke_1 + 155
7 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
10 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 10:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libsystem_info.dylib 0x000000011127afe5 _mdns_search + 1537
2 libsystem_info.dylib 0x000000011127bd54 mdns_hostbyaddr + 578
3 libsystem_info.dylib 0x000000011127d5d7 search_host_byaddr + 158
4 libsystem_info.dylib 0x000000011127fb46 si_nameinfo + 233
5 libsystem_info.dylib 0x000000011127748b getnameinfo + 206
6 com.apple.Foundation 0x000000010eed4383 __-[NSHost resolveCurrentHostWithHandler:]_block_invoke_1 + 155
7 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
10 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff866657e6 kevent + 10
1 libsystem_info.dylib 0x000000011127afe5 _mdns_search + 1537
2 libsystem_info.dylib 0x000000011127bd54 mdns_hostbyaddr + 578
3 libsystem_info.dylib 0x000000011127d5d7 search_host_byaddr + 158
4 libsystem_info.dylib 0x000000011127fb46 si_nameinfo + 233
5 libsystem_info.dylib 0x000000011127748b getnameinfo + 206
6 com.apple.Foundation 0x000000010eed4383 __-[NSHost resolveCurrentHostWithHandler:]_block_invoke_1 + 155
7 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
10 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 12:: +[AddressAttachment _getRecordsForAddressesSynchronously:] Dispatch queue: com.apple.root.default-overcommit-priority
0 com.apple.Foundation 0x000000010ee31f47 -[NSString initWithFormat:] + 0
1 com.apple.CoreData 0x000000010f54dbb1 -[NSSQLForeignKey initWithEntity:toOneRelationship:] + 337
2 com.apple.CoreData 0x000000010f54d9b5 -[NSSQLToOne initWithEntity:propertyDescription:virtualForToMany:] + 405
3 com.apple.CoreData 0x000000010f54d815 -[NSSQLToOne initWithEntity:propertyDescription:] + 21
4 com.apple.CoreData 0x000000010f54b7a7 -[NSSQLEntity _generateProperties] + 3479
5 com.apple.CoreData 0x000000010f54bcf2 -[NSSQLEntity _generateProperties] + 4834
6 com.apple.CoreData 0x000000010f548193 -[NSSQLModel _generateModel:] + 1635
7 com.apple.CoreData 0x000000010f547afb -[NSSQLModel initWithManagedObjectModel:configurationName:retainHashHack:brokenHashVersion:] + 299
8 com.apple.CoreData 0x000000010f5479c8 -[NSSQLModel initWithManagedObjectModel:configurationName:brokenHashVersion:] + 24
9 com.apple.CoreData 0x000000010f547689 -[NSSQLCore initWithPersistentStoreCoordinator:configurationName:URL:options:] + 505
10 com.apple.CoreData 0x000000010f54668b -[NSPersistentStoreCoordinator addPersistentStoreWithType:configuration:URL:options:error:] + 1115
11 com.apple.AddressBook.framework 0x000000010ccdedf6 -[ABPersistentStoreBuilder addSqlitePersistentStoreWithUrl:] + 93
12 com.apple.AddressBook.framework 0x000000010ccde93e -[ABPersistentStoreBuilder addPersistentStoreAtDatabasePath:] + 91
13 com.apple.AddressBook.framework 0x000000010ce7c4de -[ABPersistentStoreCoordinatorCache addStoresForAccounts:withStoreBuilder:] + 314
14 com.apple.AddressBook.framework 0x000000010ce7c696 -[ABPersistentStoreCoordinatorCache makeCoordinatorForAllAvailableSourcesWithModel:] + 100
15 com.apple.AddressBook.framework 0x000000010ce7c94b __-[ABPersistentStoreCoordinatorCache makeCoordinatorForAllAvailableSourcesWithCacheEntry:]_block_invoke_1 + 138
16 com.apple.AddressBook.framework 0x000000010ccdd1dc ABResultWithAutoreleasePool + 58
17 com.apple.AddressBook.framework 0x000000010ce7c7f2 -[ABPersistentStoreCoordinatorCache makeCoordinatorForAllAvailableSourcesWithCacheEntry:] + 72
18 com.apple.AddressBook.framework 0x000000010cce00bb -[ABPersistentStoreCoordinatorCache nts_coordinatorForAllSources] + 101
19 com.apple.AddressBook.framework 0x000000010cce0030 -[ABPersistentStoreCoordinatorCache coordinatorForAllSources] + 35
20 com.apple.AddressBook.framework 0x000000010ccdcf32 -[ABAddressBook(ABAddressBook_CoreData_Private) nts_managedObjectContextWithModel:databasePath:dataType:version:loadFailure:] + 143
21 com.apple.AddressBook.framework 0x000000010ccdbc8a -[ABAddressBook(ABAddressBook_CoreData_Private) managedObjectContext] + 114
22 com.apple.AddressBook.framework 0x000000010ccdbf39 +[ABAddressBook nts_SharedAddressBook] + 184
23 com.apple.AddressBook.framework 0x000000010cceb018 +[ABAddressBook nts_CreateSharedAddressBook] + 53
24 com.apple.AddressBook.framework 0x000000010ccdba60 +[ABAddressBook sharedAddressBook] + 57
25 com.apple.MessageFramework 0x000000010daf0b77 -[MFAddressManager bestRecordMatchingFormattedAddress:] + 170
26 com.apple.mail 0x000000010c896755 0x10c827000 + 456533
27 com.apple.CoreFoundation 0x000000010eb61f4c __invoking___ + 140
28 com.apple.CoreFoundation 0x000000010eb61de4 -[NSInvocation invoke] + 132
29 com.apple.MessageFramework 0x000000010da98408 -[MonitoredInvocation invoke] + 196
30 com.apple.MessageFramework 0x000000010da74f19 -[ThrowingInvocationOperation main] + 33
31 com.apple.MessageFramework 0x000000010da74ebf -[_MFInvocationOperation main] + 449
32 com.apple.Foundation 0x000000010ee376d8 -[__NSOperationInternal start] + 705
33 com.apple.Foundation 0x000000010ee4a936 ____NSOQSchedule_block_invoke_2 + 124
34 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
35 libdispatch.dylib 0x000000011110a799 _dispatch_worker_thread2 + 255
36 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
37 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff86665192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000111193594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 14:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff866655b6 fsync + 10
1 libsqlite3.dylib 0x000000011327fe38 unixSync + 72
2 libsqlite3.dylib 0x000000011328d991 syncJournal + 705
3 libsqlite3.dylib 0x000000011327ea1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x000000011326a11e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x0000000113269735 vdbeCommit + 981
6 libsqlite3.dylib 0x000000011322c55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x000000011325e1a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib 0x0000000113250a5b sqlite3_step + 1883
9 libsqlite3.dylib 0x0000000113213fb5 sqlite3_exec + 533
10 com.apple.CFNetwork 0x0000000112b3ae2c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork 0x0000000112b3ad02 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork 0x0000000112b3a800 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork 0x0000000112b3a232 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib 0x00000001111098ba _dispatch_call_block_and_release + 18
15 libdispatch.dylib 0x000000011110b10a _dispatch_queue_drain + 264
16 libdispatch.dylib 0x000000011110af66 _dispatch_queue_invoke + 54
17 libdispatch.dylib 0x000000011110a760 _dispatch_worker_thread2 + 198
18 libsystem_c.dylib 0x00000001111933da _pthread_wqthread + 316
19 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff86665192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000111193594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff86665192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000111193594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000111194b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000120289c80 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000120289c80 rsi: 0x0000000000000000 rbp: 0x00007fff6c424eb0 rsp: 0x00007fff6c424e98
r8: 0x0000000112cb7c28 r9: 0x0000000000000007 r10: 0x0000000000001e80 r11: 0x00000001185f4ee8
r12: 0x0000000000000000 r13: 0x0000000001312d00 r14: 0x0000000000000000 r15: 0x0000000008000000
rip: 0x00000001186ba4d2 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x10c827000 - 0x10cbd9fff com.apple.mail (5.2 - 1257) <BB2A1DE3-1A70-353E-B418-2BAB1C0D4E51> /Applications/Mail.app/Contents/MacOS/Mail
0x10ccd9000 - 0x10cffcff7 com.apple.AddressBook.framework (6.1 - 1083) <9C23C164-B9E1-3F80-83F4-C027AF282DE6> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x10d1ed000 - 0x10d2d8fff com.apple.backup.framework (1.3.1 - 1.3.1) <C933E52C-5BA6-386D-9B6A-8F98D8142A6F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x10d354000 - 0x10d57fff7 com.apple.CalendarStore (5.0.2 - 1166) <053C1171-5E43-353B-8D3C-678C4D4EC7D0> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x10d6b6000 - 0x10d71cff7 com.apple.coreui (1.2.1 - 165.3) <378C9221-ADE6-36D9-9944-F33AE6904E4F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x10d761000 - 0x10d78afff com.apple.datadetectors (3.2 - 172.5) <DCCD9903-0D01-3956-B4EB-F91CBF2C9414> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x10d7a6000 - 0x10d807fff com.apple.ExchangeWebServices (2.1 - 125) <63CEE24A-FF2B-3787-ABFB-B60E24A859CE> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x10d897000 - 0x10d925ff7 com.apple.iLifeMediaBrowser (2.6.2 - 502.2.12) <C9DB1BC7-67F3-3B7D-B508-27BA86715E15> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x10d988000 - 0x10d9affff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x10d9d9000 - 0x10da43ff7 com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10da72000 - 0x10ddccff7 com.apple.MessageFramework (5.2 - 1257) <79752F7B-5663-3AB0-BE1F-013F605E39DB> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x10df88000 - 0x10e112ff7 com.apple.QTKit (7.7.1 - 2315) <BFC33B70-34F2-3940-A14A-3C51036589F0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x10e21c000 - 0x10e4fefff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10e61d000 - 0x10e652fff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10e67f000 - 0x10e6d6fff com.apple.Suggestions (1.1 - 85.1) <DE511C42-D2F2-309C-80EE-53862245DE22> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x10e717000 - 0x10e8a1ff7 com.apple.WebKit (7534.53 - 7534.53.11) <2969964C-2759-3407-9EBB-C1304A556755> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10e98b000 - 0x10e9b8fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x10e9c6000 - 0x10eaaae5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x10eac4000 - 0x10eac4fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10eac7000 - 0x10eac7ff5 +cl_kernels (??? - ???) <C37F3517-4954-4BA8-B5C8-011C5825C0B4> cl_kernels
0x10eacc000 - 0x10eca0fff com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10edef000 - 0x10f108ff7 com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10f2ee000 - 0x10f48dfff com.apple.QuartzCore (1.7 - 270.2) <F2CCDEFB-DE43-3E32-B242-A22C82617186> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10f535000 - 0x10f537fff apop.so (??? - ???) <B40CE86C-1757-3261-848C-F166F3D513EA> /usr/lib/sasl2/apop.so
0x10f53c000 - 0x10f764fe7 com.apple.CoreData (104.1 - 358.13) <F1DA3110-C4DF-3F0A-A057-AEE78DE8C99D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x10f852000 - 0x110456fff com.apple.AppKit (6.7.3 - 1138.32) <A9EB81C6-C519-3F29-89F1-42C3E8930281> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x110ade000 - 0x110aeafff com.apple.DirectoryService.Framework (10.7 - 146) <65C78AE3-89B8-3372-8359-31FD520781D5> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x110af5000 - 0x110b41ff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x110b6e000 - 0x110c7afff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x110ce5000 - 0x110ceafff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x110cf6000 - 0x110ef8fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x110f89000 - 0x110f89ffd +cl_kernels (??? - ???) <032879A4-0CED-469C-90C4-43C3A79C15CB> cl_kernels
0x110f8c000 - 0x110f9cff7 com.apple.opengl (1.7.6 - 1.7.6) <C168883D-9BC5-3C38-9937-42852D719718> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x110fa8000 - 0x11104aff7 com.apple.securityfoundation (5.0 - 55107) <6C2E7362-CB11-3CBD-BB1C-348E4B10F25A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x11109a000 - 0x11109cfff libanonymous.2.so (??? - ???) <99136B94-8BE0-3563-9E2A-9C826971B6E9> /usr/lib/sasl2/libanonymous.2.so
0x1110a0000 - 0x1110eefff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x111108000 - 0x111116fff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
0x111127000 - 0x111128ff3 +cl_kernels (??? - ???) <3556770E-31BA-4DCD-80E6-242AD0C4A55F> cl_kernels
0x11112c000 - 0x11112efff libquarantine.dylib (36.2.0 - compatibility 1.0.0) <48656562-FF20-3B55-9F93-407ACA7341C0> /usr/lib/system/libquarantine.dylib
0x111136000 - 0x111137ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x11113c000 - 0x11113efff login.so (??? - ???) <48CD069F-68F5-32C4-BFAC-AC0EFB7B9489> /usr/lib/sasl2/login.so
0x111143000 - 0x111220fef libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
0x11125f000 - 0x111261fff libplain.2.so (??? - ???) <C98A873A-4373-3E3A-8257-D9BB5F857C85> /usr/lib/sasl2/libplain.2.so
0x111265000 - 0x1112a0fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x1112b8000 - 0x1112bdff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x1112c4000 - 0x1112c6fff smb_nt.so (??? - ???) <C6D59817-4DB8-34F9-BD71-2FDDA857CBA8> /usr/lib/sasl2/smb_nt.so
0x1112ca000 - 0x1112d3ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x1112e0000 - 0x1112e1ff7 libsystem_sandbox.dylib (??? - ???) <5087ADAD-D34D-3844-9D04-AFF93CED3D92> /usr/lib/system/libsystem_sandbox.dylib
0x1112e9000 - 0x111306fff libxpc.dylib (77.18.0 - compatibility 1.0.0) <26C05F31-E809-3B47-AF42-1460971E3AC3> /usr/lib/system/libxpc.dylib
0x11131a000 - 0x11131bffc +cl_kernels (??? - ???) <0C26447F-FC54-4D1E-B0D7-6C508BA20A18> cl_kernels
0x111320000 - 0x111348ff7 com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x111362000 - 0x111362fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x11136b000 - 0x1115defff com.apple.CoreImage (7.93 - 1.0.1) <0B7D855E-A2B6-3C14-A242-2CF2165C6E7E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x1116ca000 - 0x11171cff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x11172b000 - 0x111731fff libGFXShared.dylib (??? - ???) <B95E9B22-AE68-3E48-8733-00CCCA08D50E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x11173e000 - 0x111754fff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x111766000 - 0x111767ff3 +cl_kernels (??? - ???) <8C436BAE-9CF5-48CE-8818-93BE5CFDB1A4> cl_kernels
0x11176a000 - 0x1120fa7a7 com.apple.CoreGraphics (1.600.0 - ???) <177D9BAD-72C9-3ADF-A391-5B88C5EE623F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x112205000 - 0x1122e3fff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <DB530A63-8ECF-3B53-AC9A-1692A5397E2F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x11232e000 - 0x1123e1fff com.apple.CoreText (220.11.0 - ???) <0322442E-0530-37E8-A7D6-AEFD909F0AFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x112439000 - 0x1124bdff7 com.apple.ApplicationServices.ATS (317.5.0 - ???) <C2B254F0-6ED8-3313-9CFC-9ACD519C8A9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x1124eb000 - 0x1125b2ff7 com.apple.ColorSync (4.7.1 - 4.7.1) <EA74B067-9916-341A-9C68-6165A4656042> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x1125f8000 - 0x112653ff7 com.apple.HIServices (1.11 - ???) <DE8FA7FA-0A41-35D9-8473-5104F81DA934> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x112685000 - 0x112688ff7 libCoreFSCache.dylib (??? - ???) <0E2C3D54-7D05-35E8-BA10-2142B7C03946> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x11268c000 - 0x112707ff7 com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x11273e000 - 0x11277ffff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x11279b000 - 0x112ab7ff7 com.apple.CoreServices.CarbonCore (960.20 - 960.20) <C45CA09E-8867-3D67-BB2E-48D2E6B0D78C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x112b33000 - 0x112b33ffd +cl_kernels (??? - ???) <17941BE7-CFE1-4CAA-847D-02BEB051553C> cl_kernels
0x112b37000 - 0x112c9eff7 com.apple.CFNetwork (520.3.2 - 520.3.2) <516B611D-E53E-3467-9211-3C5B86ABA865> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x112d44000 - 0x112dc7fef com.apple.Metadata (10.7.0 - 627.28) <1C14033A-69C9-3757-B24D-5583AEAC2CBA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x112e1e000 - 0x112f00fff com.apple.CoreServices.OSServices (478.37 - 478.37) <1DAC695E-0D0F-3AE2-974F-A173E69E67CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x112f79000 - 0x112f79ff5 +cl_kernels (??? - ???) <B64D3549-8401-4779-A501-28CF12B03EF6> cl_kernels
0x112f80000 - 0x11301aff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x113061000 - 0x1130a0fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x1130bb000 - 0x11315bfff com.apple.LaunchServices (480.27.1 - 480.27.1) <4DC96C1E-6FDE-305E-9718-E4C5C1341F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x1131a6000 - 0x1131d6ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x1131f6000 - 0x1131fcfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x113209000 - 0x113310fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x113328000 - 0x113337ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x113343000 - 0x1133b3fff com.apple.datadetectorscore (3.0 - 179.4) <B4C6417F-296C-31C1-BB94-980BFCDC9175> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x1133ee000 - 0x11340aff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x11341a000 - 0x11341cfff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x113425000 - 0x11344efff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x11345a000 - 0x1134b2fff libTIFF.dylib (??? - ???) <DD797FBE-9B63-3785-A9EA-0321D113538B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x1134c0000 - 0x1134c2fff com.apple.AddressBook.LocalSourceBundle (1.2 - 1083) <0926799B-A5FA-3CC7-B4EA-88C644EA139C> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x1134c7000 - 0x1134e7fff libPng.dylib (??? - ???) <F4D84592-C450-3076-88E9-8E6517C7EF33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x1134f6000 - 0x1134fbfff libGIF.dylib (??? - ???) <393E2DB5-9479-39A6-A75A-B5F20B852532> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x113506000 - 0x113613fff libJP2.dylib (??? - ???) <F2B34A61-75F0-3BFE-A309-EE0DF4AF9E37> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x113646000 - 0x113649fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x113654000 - 0x11378afff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x1137af000 - 0x1137affff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x1137b9000 - 0x113819fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x113825000 - 0x1138bbff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x1138c7000 - 0x113eabfff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x113eed000 - 0x113ff2fff libFontParser.dylib (??? - ???) <0920DA16-2066-33E6-BF95-AD4B0F3C22B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x11404d000 - 0x1140a1ff7 libFontRegistry.dylib (??? - ???) <F98926EF-FFA0-37C5-824C-02E436E21DD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x1140c8000 - 0x114108ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <29DE948E-38C4-3CC5-B528-40C691380607> /usr/lib/libcups.2.dylib
0x11411e000 - 0x114142fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x11415f000 - 0x114192ff7 com.apple.GSS (2.1 - 2.0) <57AD81CE-6320-38C9-9B66-0E5A4DEA898A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x1141aa000 - 0x1141c9fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x1141d7000 - 0x11425cff7 com.apple.Heimdal (2.1 - 2.0) <3758B442-6175-32B8-8C17-D8ABDD589BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x11428b000 - 0x114296fff com.apple.CommonAuth (2.1 - 2.0) <272CB600-6DA8-3952-97C0-5DC594DCA024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x1142a3000 - 0x1142e2ff7 libGLImage.dylib (??? - ???) <348729DC-BC44-3744-B249-9DFA6498344A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1142ea000 - 0x1142ecfff libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x1142f5000 - 0x1142f8fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x114304000 - 0x114331ff7 com.apple.opencl (1.50.69 - 1.50.69) <687265AF-E9B6-3537-89D7-7C12EB38193D> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x11433e000 - 0x114805fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x114c30000 - 0x114c54fff com.apple.RemoteViewServices (1.3 - 44) <21D7A0E7-6699-37AB-AE6C-BF69AF3D61C2> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x114c77000 - 0x114dd0fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x114e56000 - 0x114e56fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x114e61000 - 0x114f7afff com.apple.DesktopServices (1.6.2 - 1.6.2) <6B83172E-F539-3AF8-A76D-1F9EA357B076> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x114fdb000 - 0x115305ff7 com.apple.HIToolbox (1.8 - ???) <D6A0D513-4893-35B4-9FFE-865FF419F2C2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x11544f000 - 0x1154b7ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x1154e6000 - 0x1154fdfff com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <3F8C015B-88AC-370F-B39D-B4665FB7616A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x115513000 - 0x115539ff7 com.apple.framework.familycontrols (3.0 - 300) <DC06CF3A-2F10-3867-9498-CADAE30D0CE4> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x115558000 - 0x115558fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x11555e000 - 0x1155d4fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x115617000 - 0x115679ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x1156bb000 - 0x1156f5fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x115716000 - 0x11574ffe7 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
0x115766000 - 0x1159d4ff7 com.apple.QuartzComposer (5.0 - 236.3) <F8B96724-2550-32FE-9DE4-22AC7A6C0942> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x115b31000 - 0x115bc3fff com.apple.PDFKit (2.6.2 - 2.6.2) <4C8D80F6-09BB-3BD5-983B-A24FBEB5BCF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x115c20000 - 0x115e96ff7 com.apple.imageKit (2.1.1 - 1.0) <A4A58BBB-70BB-3A0F-84F0-49EC6113BF2F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x11601c000 - 0x11611cfff com.apple.QuickLookUIFramework (3.1 - 500.10) <ABD3BF58-DD33-31CA-AAE3-E0EE274C8B9C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x1161c9000 - 0x116454fff com.apple.JavaScriptCore (7534.53 - 7534.53.8) <619D6392-D833-3C55-B1C0-4DAA0477796C> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1164e1000 - 0x1168feff7 com.apple.SceneKit (2.2 - 125.3) <DDCC8DB6-D5DB-31CD-A401-F56C84216E1C> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x116ad2000 - 0x116b19ff7 com.apple.CoreMedia (1.0 - 705.61) <0C34B0D4-DB8A-33C7-B67B-F443AD86482C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x116b3f000 - 0x116eddfef com.apple.MediaToolbox (1.0 - 705.61) <F48F2150-0573-354C-BBB2-BA52DD0FD0AB> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x116f52000 - 0x117384fef com.apple.VideoToolbox (1.0 - 705.61) <1A70CA82-C849-3033-8598-37C5A72637CC> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x117413000 - 0x11742dfff com.apple.CoreMediaAuthoring (2.0 - 890) <7BE57576-8EF5-3473-95E6-6191E239E3F0> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x11744a000 - 0x11749afff com.apple.CoreMediaIO (210.0 - 3180) <C5B60D3E-71BE-3CD2-90FC-3B2F9961D662> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x1174c4000 - 0x117c58fef com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x117c78000 - 0x117ccbfff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x117cda000 - 0x117cdcff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x117ce7000 - 0x117de4fff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x117e9c000 - 0x117f2eff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x117f83000 - 0x117fdfff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x118018000 - 0x118023ff7 com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x118034000 - 0x118088ff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x1180c6000 - 0x1180e2ff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <C1DF4A08-3CBA-3EEA-BA6E-3557F09052FE> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x1180fd000 - 0x118108fff com.apple.dotMacLegacy (3.3 - 267) <A7CC6E73-82CD-3057-9A83-894FA0CD7E6C> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x118119000 - 0x118285ff7 com.apple.syncservices (6.2 - 673.4) <A22B836D-5130-3057-AAB7-B2F628CE1975> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x118345000 - 0x118351ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x11835f000 - 0x1183b2fff com.apple.iCalendar (5.0 - 104) <F7723132-0AA0-3FB3-AAD7-2112D294FDC3> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x1183e6000 - 0x1183f1fff com.apple.NSServerNotificationCenter (4.0 - 4.0) <5BACAC71-D10E-39D4-B7DC-AFEAFB9CF150> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x1183fe000 - 0x118463ff7 com.apple.coredav (1.0.1 - 115.20) <9FC6D2B1-2F99-3B38-9F54-3694726B2082> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x1184b6000 - 0x1184eefff com.apple.CalDAV (1.0.1 - 51.3) <F9CEE587-4A98-337F-A3C7-15641FDB6C15> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x118528000 - 0x118535fff com.apple.KerberosHelper (3.0 - 1.0) <5223379A-8854-36CF-B15C-44E0107EEE4C> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x118546000 - 0x118565ff7 com.apple.DotMacSyncManager (6.1 - 488.5) <63D5FE4D-35E4-33A3-BC50-8A48927B82FE> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x118581000 - 0x118595fff com.apple.syncservices.syncservicesui (6.2 - 673.4) <04BFF3F2-736F-37B2-B585-11D3A16F6A19> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x1185a5000 - 0x1185aefff com.apple.AOSNotification (1.4.0 - 504.1) <0CD79695-6625-3BF4-A420-2612190EC2E0> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x1185be000 - 0x1185c9ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x1185d6000 - 0x1185e1ff7 com.apple.aps.framework (2.1 - 2.1) <C8EB8D68-5E33-325F-B64D-CEAFE2EBB60C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x1185f3000 - 0x119307fef com.apple.WebCore (7534.53 - 7534.53.11) <E37D145A-0BFD-3BE0-98A9-7F04CE9B6E6E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x119a3a000 - 0x119c3cfe7 com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x119c5a000 - 0x119c5afff com.apple.AOSMigrate (1.0 - 1) <7D22554E-EDAE-3B37-AC47-96B0797F1781> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x11b20a000 - 0x11b20dfff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x11baf2000 - 0x11bafffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <CBA71562-050B-3515-92B7-8BC1E2EEEF2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x11bb09000 - 0x11bf6bff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on some Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) -
Macintosh HD will not open, stays on grey screen with spinning wheel
Recently things have been funny with my computer. Safari suddenly wouldn't fully open, but Explorer would. Often my computer would not go to sleep. Sometimes the mouse freezes on the screen after the computer has been idle for awhile. When the computer was opening it made a very quiet clicking noise. Sometimes the screen would go dark grey and up in the left hand corner there would be white typing talking about a "kernel". I have no idea what it meant.
I decided to try and reinstall Safari and use disk utility from my start-up disk (Tiger) to try and fix errors on my HD. The disk utility could not complete repair or verification. Here's the messages.
Verify Disk:
Invalid catalog record type
Error: The underlying task reported failure to exit
1 HFS volume checked
Volume need repair
Disk Repair:
Invalid catalog record type
Error: The underlying task reported failure to exit
1 volume could not be repaired because of an error
I've done numerous searches on the internet using my other hard drive (luckily I have two). I've tried everything I could find: Safe Boot; fsck; disk utility. Nothing could finish or work properly. I would like to be able to get back to my main HD and save pictures and documents that I really need. I can than erase and reinstall the operating system if needed.
Any suggestions?Hi Silverc, welcome to the Apple Discussions! Great job describing some of your symptoms, they really help those who read the post in trying to understand and troubleshoot the issue without actually seeing the issue.
The symptom that stands out to me the most is the clicking sound you're able to hear from within the case (if I understand your description correctly). From my experience, a clicking sound can originate from a hard drive that is physically failing. It's good that you have a second HDD that you can boot the system from!
Does this problematic HDD show up on the desktop when you boot from your other drive?
Even if it does not, there's a good chance the system sees the hard drive on the IDE channel, which means you should be able to run a SMART test (SMART = Self-Monitoring Analysis and Reporting Technology) to see if that drive is failing. SMART technology is included with many HDDs and can help you determine if a drive believes it is physically healthy, failed, or predicting failure.
The third case (predicting failure) recently happened to me. From within Mac OS X, copying files to the drive suddenly became very slow. When I opened the case while the system was running and attempting a file copy operation to the problematic drive, I could hear the dreaded clicking sound. Upon running a SMART test, the results indicated a pending failure. After copying as much data as I valued from the drive (which, in its state took a very long time and is submit to integrity verifications), I shutdown the system and removed the drive.
Good news in terms of SMART testing is there are freeware tools available to perform the task, and the results are user-friendly (i.e. no need to understand the technical stuff of SMART).
The freeware tool that comes to my mind for checking the status of your problem drive (providing the system can see the again...though again, it might not show on your desktop even if OS X can see it) is SMARTReporter:
http://www.versiontracker.com/dyn/moreinfo/macosx/23232
Be sure to carefully read the documentation and explore the preferences. If your system has 2 internal hard drives installed, both should hopefully be possible to verify and report the results to you. Keep in mind that a failing drive can respond unpredictably and very slowly, so be patient when trying the program for the first time. Sometimes the system can appear to be frozen when it is not!
If you want a more complete disk utility solution, I always recommend DiskWarrior:
http://www.alsoft.com/diskwarrior/
This commerical-grade utility includes a bootable CD which can be used to run SMART checks (using the Hardware tab), check/repair/optimize disk directories, and even has some file recovery functionality. DiskWarrior was actually the program I used to run my SMART test.
Finally, if you can access the drive, or if the drive is visible to the system but does not show up on the desktop, there are some software packages available that can attempt to recover data from failed drives. From a similar issue I discussed in another thread, a much more experienced person recommended is DataRescue (which I haven't tried, but it does include very limited trial functionality to see if it will even work for you):
http://www.prosofteng.com/products/data_rescue.php
A lot of information here, read it carefully, take your time, and please reply with questions and let us know how you progress through the problem. Best of luck! -
After downloading v4.0, will not open; stays in off-line mode
I have downloaded v4.0 into the Applications file, but when I try to open it, a message saying something like "another version of Firefox is currently open", which isn't the case. It has been in the off-line mode since yesterday.
[[Firefox 18 crashes on startup due to malware - how to fix]]
-
Microsoft Outlook 2003 will not open after downloading BlackBerry Desktop
I just upgraded from a BB 8303e to the BB Tour 9630. When I downloaded BB Desktop manager to my computer the program required that I must download Microsoft.net Framework 2.0 SP1, I did that, and was able to bring over all current contacts and calendar. Once that was completed, I tried opening my Outlook, but received an error message stating that Outlook incurred an error. I have tried everything possible to correct but Outlook will not open. I reset my computer under system restore to a previous date which removed BB Desktop manager as well as the microsoft.net Framework 2.0 SP1, than Outlook would open as normal. So again downloaded BB Desktop manager and the required microsoft.net Framework 2.0 SP1 and again error messages came once again after I tried to open Outlook, so again I did system restore to a previous date so I could use Outlook.
Has anyone had this same problem, can anyone help me resolve this issue so I can use Outlook and BB Desktop manager?
PNL51Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Email not opening on my iPad2 This is a sudden thing, email had been working fine since purchasing the device then today would not stay open, now it will not open at all. After trying to open mail I receive a white screen for a nano second and the app closes.
Have you tried closing the Mail app completely ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
When working in Outlook Express and attempting to click on a link in my email, it will not open the website any more. This worked flawlessly before last week and now has stopped working. Please advise.
Hi mcsimmons,
First thing I would do is check [[How to make Firefox the default browser|to see if Firefox is your default browser]]. You could also go to ''Start > Control Panel > Internet Options > Programs Tab'' on your computer and make Firefox the default web browser that way.
Hopefully this helps! -
Acrobat Connect Pro 7.5 will not open MS Outlook 2010
I have recently updated my OS to Windows 7. Acrobat Connect Pro 7.5 will not open MS Outlook 2010 with the preformatted email message after submitting via the Email Invitations button. MS Internet Explorer 8.0 goes to a blank page. Is there a compatibility issue with Acrobat Connect Pro 7.5, MS Outlook 2010, and/or Windows 7?
WhOaGRL86 wrote:
its been running for months, with no problem what so ever
You were running a non-Intel version on an Intel Mac. You might not have run into problems before but it was only a matter of time. You cannot run an old version and then install brand new versions of ProKit and QuickTime - it will just break.
So you can either reinstall everything from scratch and then just keep it as it is without ever installing software updates, or you can upgrade to FCP 7. I recommend the latter. -
FF 3.6.12 will not open links from external sources (Outlook, Dreamweaver, Digsby, etc)
I have just upgraded to Firefox 3.6.12 and links clicked in an external source will not open in Firefox.
Firefox is set as my default program for web browsing. I have tried to open links from Outlook, Dreamweaver, Digsby, and other programs.I have the same issue, opening links from external programs like Word or Thunderbird does not work. This used to work before the update to 3.6.12
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I have Microsoft Office Professional Plus 2010. I've had issues with a problem in outlook where file was being generated in my PST folders everytime I opened outlook. I read where I should disable Norton Anti-Spam and it worked to allow me to delete the
folders and not get any new ones. I thought I should try uninstalling MS Office and reloading it. I used the Control Panel to remove the program but it only partially removed Office and stopped. I then used FixIt and removed more of Office and got most of
it but it stopped at the end too. I could not totally remove whatever remained of office but it looked like it was all gone. I also have Visio 2010 and Project 2010 and did not attempt removing those yet. When I tried to re-install office I got an error about
legacy groove SW that needed to be removed first. I couldn't find a way to do it. I then read I could do a custom install and install everything in office except SharePoint Workspace. I did that and it seemed to work. Everything worked except Outlook.
So then I added features to the suite by custom install of SharePoint Workspace only. All seemed to work. But Outlook still will not open. I get an error that states: Cannot open your default email folders. An unexpected error has occurred. MAPI was unable
to load the information service mspst.dll. Be sure the service is correctly installed and configured. I have Windows 7 Home Premium. What should I do?Hi,
Go to C:\Windows\System32 and double click on Fixmapi.exe, it won't give you any message, just reboot computer and try again.
If this issue persists, create a new profile in Control Panel -> Mail to check the result:
http://support.microsoft.com/kb/829918/en-us
If this issue still persists, we need to uninstall Office completely, then re-install it.
Once you finished uninstalling Office, please also delete the following registry keys:
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook
Once the keys are deleted restart the computer and re-install Office, check if Outlook works fine.
Regards,
Melon Chen
TechNet Community Support -
Outlook (MS Office 2011) will not open
Outlook (MS Office 2011) will not open. It begins to open with the opening window appearing and then just shuts down. I am running Mac OS X Version 10.7.5.
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