Outlook won't send for any of us....says cannot send themessage user has exceeded

outlook keeps popping up the password box.....it won't send mail....says smtpout.secureserver.net  says send test email message: cannot send themessage...verify the email address in your account properties...the server responded 550 jwilson@.     
has exceeded their send quota

Hi,
Please check storage quotas for your mailbox by the following steps.
In the console tree, navigate to Recipient Configuration >
Mailbox.
In the result pane, select your mailbox.
In the action pane, under the mailbox user's name, click Properties.
In Properties, click the Mailbox Settings tab.
Click Storage Quotas, and then click Properties.
In Storage Quotas, please increase the limit of
Issue warning, Prohibit send and Prohibit send and receive,
the value range is from 0 through 2GB. If the
Use mailbox database defaults check box has been chosen, then we should configure the quotas for the Mailbox Database.
Here are steps to configure the quotes for Mailbox Database.
In the console tree, navigate to Organization Configuration > Mailbox.
In the result pane, on the Database Management tab, select the database you want to configure.
In the action pane, under the database name, click Properties.
Use the Limits tab to specify the storage limits, the warning message interval, and the deletion settings for a mailbox database.
Please increase the limit of Issue warning,
Prohibit send and Prohibit send and receive, the value range is from 0 through 2TB.
Click OK to close windows and apply the changes.
If this issue persists, please let me know.

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