Outlook2013 connection status "Exchange Directory" keep being "disconnected".

I migrated my exchange 2010 to 2013, then move several mailbox to 2013 mailboxdatabase.
Mail flow works fine, just I noticed that outlook 2013 client got this connection status issue only.
outlook 2010 is totally fine. Any idea?

Hi,
Does the issue happen to all users in Exchange 2013? I noticed that this issue only happens to Outlook 2013 users. Please verify whether the issue happens to all Outlook 2013 users but not Outlook 2010 users.
Please click Send/Receive > Send/Receive Groups > Download Address Book, then check whether there is any error logs if it is failed. In Outlook Connection Status, please click Reconnect to have a try.
Regards,
Winnie Liang
TechNet Community Support

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Outlook 2013 connection status 'Exchange Directory' disconnected randomly for random users (Exchange 2013)

We have been encountering an issue where upon random Outlook 2013 users are unable to open the address book, or add a room to a meeting (using 'Add Rooms...' button), and an error message is displayed that the server is unavailable. Mail flow and
everything else functions normally.
If I look at the Outlook connection status of an affected user, I will see that all connections are established except for the 'Exchange Directory' connections which show disconnected. If I click the 'Reconnect' button the Exchange Directory connections
are re-established, and the user can now access the address book/meeting rooms as normal.
Are there any ideas what I would check, logs I could look at, events or anything I can check on the server side that might lead me to an answer what could cause this?

Outlook 2013 gets that data from Exchange 2013 by connecting to Exchange Web Services. That's where you should look.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

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Hello mathias1711. Welcome to the Apple Discussions!
Let's double-check your AirPort Express Base Station's (AX) settings for streaming iTunes ...
Perform a "factory default" reset of the AX
o (ref: http://docs.info.apple.com/article.html?artnum=108044)
To set up AirTunes on the AX, either connect to the AX's wireless network or temporarily connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, use the AirPort Admin Utility to check these settings:
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o Wireless Network: <select the existing wireless network>
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Outlook Exchange Directory Connection - Slow Response

Hi All
We are in process of migrating from Exchange 2007 to 2013. Clients are Outlook 2013.
Users who are migrated to 2013 are experiencing outlook timeouts regularly throughout day (we do not run in cache mode).
I am noticing that Outlook Connection is reporting slow response times for Exchange Directory connection (screen shot shown below) i.e. 1000ms or above. All other connections are fine.
When outlook times out - I notice that connection to Exchange Directory is the one that times out also.
I suspect a GC / DC issue - perhaps Exchange is querying GCs outside of site? and that's causing timeout? WAN connections between sites are slow (1.5Mb or below).
But my AD team tells me there is nothing wrong with infrastructure. :-)
Could someone assist me in identifying the cause?
Thanks in advance
Anthony

Hi Anthony,
Please use OWA to check whether the migration completed successfully.
I noticed that you are not under the Exchange Cached mode, please try to turn it to Exchange Cached mode to have a test.
Please try to run Outlook under safe mode to avoid some AVs and add-ins.
I also found an related blog, collect some information for your reference:
These default Keep-Alive intervals are NOTs home networking devices and/or aggressive network devices on the Internet. Some of those devices are dropping TCP connections after as little as 5 minutes (300 seconds)
of inactivity. When one or both of the two default connections are dropped, the connection to the Exchange server is essentially broken and not useable.
To address this issue, we are recommending setting a registry key on the Exchange CAS to change the default Keep-Alive from 15 minutes (900 seconds) to 2 minutes (120 seconds):HKLM\Software\Policies\Microsoft\Windows
NT\RPC
More details in the following link:
Outlook Anywhere Network Timeout Issue
http://blogs.technet.com/b/messaging_with_communications/archive/2012/06/06/outlook-anywhere-timeout-issue-and-recommendation.aspx
Please correct me if there is any misunderstanding.
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Thanks
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TechNet Community Support

WRT54GS keeps on disconnecting

I have had a Wireless-G Broadband Router WRT54GS connected to my cable modem for over a year now and I havent had any issues until now..
My desktop computer is also connected through this router but mainly i use the laptop and although the desktop seems unaffected, the wireless connection on my laptop keeps on disconnecting and then reconnecting almost immediately at very frequent intervals.. i had my laptop checked and everything works fine..
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Message Edited by FroZeN on 09-17-2006 05:51 PM

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We have a new exchange server 2013 installed but also has exchange 2007 up.
MX records are now pointing to the new exchange server, all were working ok after DNS records were changed but after the weekend it Outlook clients and OWA keeps on disconnecting and reconnecting from exchange.
Exchange 2013 CU6
Anybody else experienced the same?

hi Jheycie,
can you please check if you have .local and .com (different internal and external domain)
almost similar thread.. it worked for me
http://social.technet.microsoft.com/Forums/office/en-US/cc7d2300-0e1f-499f-a8f1-97f84687b6cc/emails-stuck-in-outlook-have-to-restart-transport-service?forum=exchangesvrgeneral
http://social.technet.microsoft.com/Forums/office/en-US/9b9bf607-f882-4f73-a7b2-611ace3f3115/users-unable-to-connect-to-exchange-unless-they-close-and-reopen-outlook?forum=exchangesvrgeneral
MARK AS USEFUL/ANSWER IF IT DID
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Happiness Always
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Exchange 2010 all mail clients with internal cached and internal non-cached mode users having connection status issues, login prompt -- external is fine either way

Hello,
I'm seeing an issue that started this past Monday with no recent change to our environment.
External Outlook Anywhere users and Mobile users, OWA users are unaffected.
Internal Users are affected when using Outlook of any version, 2010 or 2013.
-Internal Users normally log into their workstation with their ad credentials, domain joined machines. Outlook opens without credentials prompting ideally.
1 . Using Cached Mode:
a. Login Prompts, slowness - Since Monday, users are getting prompted to login. The prompt goes away after logging in at startup. It is also causing high CPU
on the workstations.
b. Free/Busy, Out of Office doesn't work. I can, however complete auto-setup for a new user, so autodiscover is not completely down for internal users.
c. Checking Connection Status shows connecting status on highlighted entry below without ever establishing connection (just goes away).
The outlook icon in the system tray says "Outlook is requesting data from the server":
2. Using Non-cached mode
a. No Login Prompt at startup, business as usual
b. Free/Busy, Out of Office works fine. Autodiscover is fine.
c. Checking Connection Status shows normal except, it has "casarray URL, then status is referral" it seams to flicker this constantly then go away intermittently.
d. Main issue in non-cached mode is, sometimes a user will log into windows, open outlook and it will not open and says "server is unavailable. Retry, work offline, or cancel" I can try re-opening, same message.
Only after logging out of windows, logging back in, I can get back into outlook. This is not every time, or consistent with specific users, but random.
3. Lync Pop up for credentials often, though entering the password.
URLs are correct. Autodiscover, EWS, etc.
Already tried bypassing our loadmaster load balancer with host files on clients. same issue regardless of casarray node.
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You have a hybrid configuration with Office 365, right? You didn't provide this valuable piece of information.
In Exchange Online PowerShell run this command:
Get-OrganizationConfig | FL PublicFoldersEnabled
If the value is "Remote" then users with Exchange Online mailboxes are looking to on-premises public folders. Be sure that you have legacy pubic folder interoperability properly configured.
http://technet.microsoft.com/en-us/library/dn249373(v=exchg.150).aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

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Could not connect to net.tcp://localhost:890/Microsoft.Exchange.Directory.TopologyService

All the Exchange 2013 Prerequisites appeared to install correctly. The installation of Exchange 2013 on Windows Server 2012 hangs at Initializing Setup. Then I find event 4027, source MSExchange ADAccess in the application event log. The
same thing happens if I try to prepare the Active Directory from the command prompt. The old Exchange 2007 server and Active Directory Server are on the same network and all firewalls are off. The entire content of the event is below. Any ideas
appreciated.
Log Name: Application
Source: MSExchange ADAccess
Date: 1/30/2014 12:47:01 PM
Event ID: 4027
Task Category: (1)
Level: Error
Keywords: Classic
User: N/A
Computer: MAILSRV2.sescolighting.com
Description:
The description for Event ID 4027 from source MSExchange ADAccess cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ExSetupUI.exe
3868
Get Servers for sescolighting.com
TopologyClientTcpEndpoint (localhost)
3
System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://localhost:890/Microsoft.Exchange.Directory.TopologyService. The connection attempt lasted for a time span of 00:00:02.0038715. TCP error code 10061: No connection could be made because
the target machine actively refused it 127.0.0.1:890. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:890
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at System.ServiceModel.ICommunicationObject.Open()
at Microsoft.Exchange.Net.ServiceProxyPool`1.GetClient()
at Microsoft.Exchange.Net.ServiceProxyPool`1.TryCallServiceWithRetry(Action`1 action, String debugMessage, WCFConnectionStateTuple proxyToUse, Int32 numberOfRetries, Boolean doNotReturnProxyOnSuccess, Exception& exception)
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange ADAccess" />
<EventID Qualifiers="49156">4027</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-30T17:47:01.000000000Z" />
<EventRecordID>821</EventRecordID>
<Channel>Application</Channel>
<Computer>MAILSRV2.sescolighting.com</Computer>
<Security />
</System>
<EventData>
<Data>ExSetupUI.exe</Data>
<Data>3868</Data>
<Data>Get Servers for sescolighting.com</Data>
<Data>TopologyClientTcpEndpoint (localhost)</Data>
<Data>3</Data>
<Data>System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://localhost:890/Microsoft.Exchange.Directory.TopologyService. The connection attempt lasted for a time span of 00:00:02.0038715. TCP error code 10061: No connection
could be made because the target machine actively refused it 127.0.0.1:890. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:890
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at System.ServiceModel.ICommunicationObject.Open()
at Microsoft.Exchange.Net.ServiceProxyPool`1.GetClient()
at Microsoft.Exchange.Net.ServiceProxyPool`1.TryCallServiceWithRetry(Action`1 action, String debugMessage, WCFConnectionStateTuple proxyToUse, Int32 numberOfRetries, Boolean doNotReturnProxyOnSuccess, Exception& exception)</Data>
</EventData>
</Event>
Tina M. White Boundless Data

Hello,
Please make sure whether you install exchange 2013 on a DC server. If so, we don't recommend you install Exchange 2013 server and DC server on a server.
Please use ping to check if the server you will install exchange 2013 server on can communicate with DC server.
Please use telnet to check if 890 port is opened on your firewall.
Besides, please refer to the following article to check if you have installed required components again.
http://technet.microsoft.com/en-us/library/bb691354(v=exchg.150).aspx
Cara Chen
TechNet Community Support

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Outlook2013 connection status "Exchange Directory" keep being "disconnected".

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