OutlookSoft SendGovernor Service service hung on starting

Hello all,
I am getting an error meesage when the the server (Windows Server 2003) that runs BPC 7.0 starts up. In event viewer I am getting the error message "OutlookSoft SendGovernor Service service hung on starting" under Event ID 7022. However this does not seem to affect BPC and when I look in the Services Manager the OutlookSoft SendGovernor Service has started.
What can I do to prevent this service hanging on startup?
Many thanks
Omar

Hi,
With the registry editor (regedit), under HKLM\SYSTEM\CurrentControlSet\Services\OSoftSendGovernor :
Add a multi-string key named DependOnService.
Assign it the value : COMSysApp
Sincerely

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    [04/18/2009 12:56:10.0278] [1] PSVersionTable = System.Collections.Hashtable
    [04/18/2009 12:56:10.0278] [1] PWD = C:\Windows\Temp\ExchangeSetup
    [04/18/2009 12:56:10.0278] [1] regsvr = C:\Windows\system32\regsvr32.exe
    [04/18/2009 12:56:10.0278] [1] regSvr32WOW = C:\Windows\sysWOW64\regsvr32.exe
    [04/18/2009 12:56:10.0278] [1] ReportErrorShowExceptionClass = 0
    [04/18/2009 12:56:10.0278] [1] ReportErrorShowInnerException = 0
    [04/18/2009 12:56:10.0278] [1] ReportErrorShowSource = 1
    [04/18/2009 12:56:10.0278] [1] ReportErrorShowStackTrace = 0
    [04/18/2009 12:56:10.0278] [1] RoleBinPath = C:\Program Files\Microsoft\Exchange Server\V14\Bin
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    [04/18/2009 12:56:10.0278] [1] RoleDatacenterPath = C:\Program Files\Microsoft\Exchange Server\V14\Datacenter
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    [04/18/2009 12:56:10.0278] [1] RoleDatacenterServiceEndpointLiveRmsCertificationService = <ServiceEndpoint><Url>https://licensing.drm.microsoft.com/licensing/licensing.asmx</Url><CertificateSubjectName>TO BE FILLED IN </CertificateSubjectName></ServiceEndpoint>
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    [04/18/2009 12:56:10.0278] [1] RoleDatacenterServiceEndpointLiveRmsPublishingService = <ServiceEndpoint><Url>https://licensing.drm.microsoft.com/licensing/publish.asmx</Url><CertificateSubjectName>TO BE FILLED IN </CertificateSubjectName></ServiceEndpoint>
    [04/18/2009 12:56:10.0278] [1] RoleDatacenterServiceEndpointLiveServiceLogin2 = <ServiceEndpoint><Url>https://login.live.com/RST2.srf</Url></ServiceEndpoint>
    [04/18/2009 12:56:10.0278] [1] RoleDatacenterServiceEndpointRmsPremiseAuthenticationCertificate = <ServiceEndpoint><CertificateSubjectName>CN=exchangelabs.live-int.com, OU=Exchange, O=Microsoft, L=Redmond, S=Washington, C=US</CertificateSubjectName></ServiceEndpoint>
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    [04/18/2009 12:56:10.0278] [1] RoleInstallationMode = Install
    [04/18/2009 12:56:10.0278] [1] RoleInstallPath = C:\Program Files\Microsoft\Exchange Server\V14\
    [04/18/2009 12:56:10.0278] [1] RoleInvocationID = 20090418-1525100043514005697
    [04/18/2009 12:56:10.0278] [1] RoleIsAdminToolsRoleInstalled = True
    [04/18/2009 12:56:10.0278] [1] RoleIsDatacenter = False
    [04/18/2009 12:56:10.0278] [1] RoleLanguagePacksPath = C:\1\
    [04/18/2009 12:56:10.0278] [1] RoleLoggedOnUser = EXCHANGE2010\Administrator
    [04/18/2009 12:56:10.0278] [1] RoleLoggingPath = C:\Program Files\Microsoft\Exchange Server\V14\Logging
    [04/18/2009 12:56:10.0278] [1] RoleNetBIOSName = WIN-EMFQIRKOWAL
    [04/18/2009 12:56:10.0278] [1] RolePreviousVersion =
    [04/18/2009 12:56:10.0278] [1] RoleProductPlatform = amd64
    [04/18/2009 12:56:10.0278] [1] RoleRoleName = BridgeheadRole
    [04/18/2009 12:56:10.0278] [1] RoleRoles = AdminToolsRole
    [04/18/2009 12:56:10.0278] [1] RoleSetupLoggingPath = C:\ExchangeSetupLogs
    [04/18/2009 12:56:10.0278] [1] RoleStartTransportService = True
    [04/18/2009 12:56:10.0278] [1] RoleTargetVersion = 14.00.0482.020
    [04/18/2009 12:56:10.0278] [1] RoleUpdatesDir = C:\1\Updates
    [04/18/2009 12:56:10.0278] [1] server = WIN-EMFQIRKOWAL
    [04/18/2009 12:56:10.0278] [1] ShellId = Microsoft.PowerShell
    [04/18/2009 12:56:10.0278] [1] StackTrace =
    [04/18/2009 12:56:10.0278] [1] this =
    [04/18/2009 12:56:10.0278] [1] true = True
    [04/18/2009 12:56:10.0278] [1] user = Exchange2010.local/Users/Administrator
    [04/18/2009 12:56:10.0278] [1] vdirName = PowerShell
    [04/18/2009 12:56:10.0278] [1] VerbosePreference = SilentlyContinue
    [04/18/2009 12:56:10.0278] [1] w3svc = System.ServiceProcess.ServiceController
    [04/18/2009 12:56:10.0278] [1] WarningPreference = Continue
    [04/18/2009 12:56:10.0278] [1] wasRunning = True
    [04/18/2009 12:56:10.0278] [1] WhatIfPreference = False
    [04/18/2009 12:56:10.0278] [1] WSManMaxRedirectionCount = 5
    [04/18/2009 12:56:10.0278] [1] [WARNING] <<<  Variable dumping complete.  >>
    [04/18/2009 12:56:10.0309] [1] Setup is halting task execution because of one or more errors in a critical task.
    [04/18/2009 12:56:10.0309] [1] Finished executing component tasks.
    [04/18/2009 12:56:10.0371] [1] Ending processing.
    [04/18/2009 13:07:51.0090] [0] [WARNING] Setup has made changes to operating system settings that require a reboot to take effect. Please reboot this server prior to placing it into production.
    [04/18/2009 13:07:51.0153] [0] End of Setup
    [04/18/2009 13:07:51.0153] [0] **********************************************

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    I tested your problem in test lab and when desable ip v6 on network connection Transport service will take long time to start.
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    BTW-Also i was found good article for similar case with your case <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->
    http://www.exchangeinbox.com/article.aspx?i=111
    RegardsChinthaka
    -If you think my thread is helpful for you, Please vote.

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