Output determination failed for a single customer(order confirm thru mail)

Hi,
i n sales order while we save a confirmation mail goes to cutomer.but in case of one customer it failed in output in  edit option it is showing yellow signal and email id also maintained in cutomer master .for all other customer its ok.i m new to this could you plz suggest me and provide me the settings .
Reagrds,
Debesh

Hi Debesh,
Please go to NACE t-code in order to configure output determination, if customer master is ok for output control . in that screen, Firstly you should select V1 output control for order confirmation ,and go in your output condition records for your output control adn create a condition record for your access sequence (ıthink there is no condition record or correct condition records for your specific customer.)
When creating condition records, you should define customer number+ SP- partner function +message trn. medium-5, dispatch time- periodic job, immediate, or etx...
I hope you will solve this proble after output condition records for your spesific customer correctly.
Regards,

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  • I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

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    お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
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    2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
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    created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
    OW72247756さん
    AdobeJapanForumをご利用いただきありがとうございます。
    恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7135151#7135151 and clicking ‘Correct’ below the answer
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  • No Order Confirmation E-mail

    Hi,  I have not received an order confirmation e-mail for the hard drive I recently purchased. Also, it does not show anything under "Order Status" or "Purchase History." I would greatly appreciate an explanation or assurance that my order went through correctly.  Thanks.

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    For generating collective invoice from deliveries, you can customize the copy control (VTFL) as per your need. Please see the copy requirement 004 and data routine 001.
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  • Single invoice against multiple sales order for a single customer PO

    Hi all,
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    Hi Sachin,
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  • Adding values for a single customer

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    I'm not sure I understand what you are trying to do. Is it something like:
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  • How to create Multiple Address for a single customer

    Respected Members,
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