Output fax not getting triggered when sales order credit block is released

Hi Experts,
I am working on an issue.
I have one sales Order which has credit block.
when we release the credit block via vkm3, then the output fax gets triggered.
I have another sales order which has credit block,
when we release the credit blcok via vkm3 , the output fax is NOT getting triggered.
If any of you has worked on this setting, request your input on where to find the settings/coding for the same.
Any advice on this please.
Regs,
SuryaD.
Edited by: SuryaD on Oct 21, 2010 9:34 PM

Hi Brad,
Thanks for your response.
Order 1: Issues output fax(ZFAX) correctly when block is released.(i see output zfax in te output screen)
Order 2: Fails to issue output fax(ZFAX) even when the block is released.( i dont see any output in the output screen)
I went to Go to -Determine analysis for both orders 1 and order 2.
in both the analysis i am able to see the output ZFAX.
*Analysis Output*
*Order 1                                                                    Order 2*
1. ZFAX                                                                   1.   ZFAX
    10(Z010)                                                                 10(Z010)
       0000122426                                                              0000122427
2.  ZFAX                                                                   2.   ZFAX
When i click, D.Click on the output type ZFAX on both the order Analysis output screen, i see similarities.
There in just 2 differences as below.
In the above screen,
1.Order 1 ==> has some value 0000122426
2.For Order 1==> row marked 2.(in the above screen) if i D.Click on ZFAX it says
Diagnosis
Output ZFAX has already been issued. Multiple issue for this output type is forbidden in Customizing.
In the above screen
1.Order 2 ==> has some value 0000122427
2.For Order 2==> row marked 2.(in the above screen) if i D.Click on ZFAX it says
No more information is available.
Please guide as to how to initiate the debug for output processing ?
Which screen where to switch on debugger.
where to look further?
Regards,
SuryaD.
Edited by: SuryaD on Oct 22, 2010 11:41 AM

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