Output module settings in AE disappears when activating Creative Cloud

I have been using Creative Cloud a little year now. Sometimes one of the programs en the suite asks me to activate the software. Then I (again) type in my adobe id.
After that the output module settings in After Effects disappears and I have to rebuild them manually. Very annoying.
Why am I asked to activate? And where do the settings go?

HI Blues67,
Sorry to hear about your difficulties. I've experienced the reactivate behavior and it is something I know we are working to improve. I haven't experienced the output module issue before. I searched the After Effects forum for "output module" and read through all the posts and didn't see similar reports from other customers, so wondered if it was something unique. I think the the output module preferences are saved as part of the regular After Effects user preferences. I wondered if you were on Windows or Mac. If you've had to reset your user preferences that might account for the output module settings being reset too. I'd test recreating them by moving the original to a new location, and if they do get reset, you can save a backup for future reference if needed. I think
you can get more info about the location from here:
http://help.adobe.com/en_US/aftereffects/cs/using/WS37cb61f8f3397d86-164c9f19127035dd253-8 000.html
-Dave

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