Output panel Bridge CS4 is blank

Question

In Bridge C4 the output panel is blank. No option to make contact sheets or a web galery.
I enabled the startup script for the output module, I have reset all the preferences (ctrl at startup fo Bridge) and I reset the standard workspace. I also reinstalled CS4. Updated etc. Nothing worked.
When I look in the folder startup scripts I see no file at all.
Can someone help me?

Answer 1

Try this. It's been reported as successfully solving this issue for a customer recently.
Manually reset preferences, purge the entire thumbnail cache and reset your default workspace:
Note: If you are unable to find the Application Data folder, enable Windows to show hidden files and folders. For instructions, see the documentation included with Windows.
Delete the entire contents of the Cache folder located at C:\Documents and Settings\ [user] \Application Data\Adobe\Bridge CS4.
Delete the "!!Last.workspace" file located at C:\Documents and Settings\ [user] \Application Data\Adobe\Bridge CS4\Workspaces.
Delete the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Adobe\Bridge CS4\Preferences
Disclaimer: The Windows registry contains information critical to your computer and applications. Adobe does not provide support for problems that arise from improper modification of the registry. Adobe recommends you have experience editing system files before you modify the registry. Make sure to back up the registry before modifying it. For more information on the Windows Registry Editor, refer to your Windows User Guide or contact Microsoft Technical Support.
Please reply with your results.
Sincerely,
Matthew