Output power dbm and low speeds?

Hello, I have been an Infinity 2 user for just over 2 years now and have seen significant decrease in speeds. In April 2013 I was syncing max speed with IP profile of 77.4mbps DL and 20 mbps UL. About a year later speeds dropped to about 55mbps DL and now I am getting about 28mbps DL.
Here are my current dsl stats:
Is my POWER Down lower than it should be? I have seen most people with a Power around 13-14 dbm. Is this affecting my MAX attainable rate? How is the Power controlled and can I increase it?
Here are my speedtest and adsl checker:
How did my connection degrade this much?
Solved!
Go to Solution.

Hi vinhphat168,
Thanks for posting, I'm sorry to see you're having problems with your connection speed. Please use the 'contact the mods' link in my forum profile to send in your details and we'll get this looked into. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Similar Messages

Need help, high ping and low speeds almost constan...

Hello. Over the past 5 or so days my internet has been incredibly slow and I'd like some help.
My houses internet has been incredibly slow for around 5 days, I've regularly been checking speedtest.net and we have been having ~300-600 ping, 0.5 download and 0.1 upload, this is much lower than usual. I'm not sure if you know what's causing this but any advice would be greatly appreciated to help us get back upto speed!
If you need any information (stats etc) just link me to what I need to do and I'll post it!
Thanks, Josh!
Solved!
Go to Solution.

Or this -
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 06:16:51
Downstream:
6.813 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
4.9 dB / 23.0 dB
Line attenuation (Down/Up):
43.4 dB / 25.0 dB
Output power (Down/Up):
19.9 dBm / 12.1 dBm
FEC Events (Down/Up):
0 / 1
CRC Events (Down/Up):
926 / 11
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
2011 / 0
Error Seconds (Local/Remote):
798 / 9
Hide details

DSL disconnects and low speed: Transceiver Statistics

So the technician changed my modem to an Actiontec GT784WN. I now have access to the transceiver statistics.
I've already had like 20 disconnections today and my speed -which can go up to 10000 kbps in the morning- dropped to 2000-4000 kbps. So I'm copy/pasting my stats here in case somebody can pinpoint a problem somewhere.
Connection : Status
Broadband:
CONNECTED
Internet Service Provider:
CONNECTED
PPP Parameter : Status
User Name:
N/A
PPP Type:
PPPoE
LCP State:
DOWN
IPCP State:
DOWN
Authentication Failures:
0
Session Time:
0 Days, 00H:00M:00S
Packets Sent:
N/A
Packets Received:
N/A
Broadband Parameter : Status
VPI:
0
VCI:
35
Broadband Mode Setting:
ADSL2+
Broadband Negotiated Mode:
ADSL2+
Connection Status:
CONNECTED
Downstream Speed:
4387 Kbps
Upstream Speed:
956 Kbps
Retrains:
6
Retrain Timer:
0 Days, 0H:0M:28S
ATM QoS class:
UBR
Near End CRC Errors Interleave:
4061
Near End CRC Errors Fastpath :
N/A
Far End CRC Errors Interleave :
91
Far End CRC Errors Fastpath :
N/A
30 Minute Near End CRC Interleave :
375
30 Minute Near End CRC Fastpath :
N/A
30 Minute Far End CRC Interleave :
0
30 Minute Far End CRC Fastpath :
N/A
Near End RS FEC Interleave :
0
Near End RS FEC Fastpath :
N/A
Far End RS FEC Interleave :
0
Far End RS FEC Fastpath :
N/A
30 Minute Near End FEC Interleave :
1998
30 Minute Near End FEC Fastpath :
N/A
30 Minute Far End FEC Interleave :
0
30 Minute Far End FEC Fastpath :
N/A
30 Minute Discarded Packets Downstream :
0
30 Minute Discarded Packets Upstream :
0
SNR Downstream :
5 dB
SNR Upstream :
9 dB
Attenuation Downstream :
47 dB
Attenuation Upstream :
26 dB
Power Downstream
19.5 dBm
Power Upstream
12.3 dBm

Sorry about not replying back sooner. Based on what I see here, you have a line that needs to be repaired by a field tech. Your attenuation is low in the morning hours when your connection is at a higher speed. As your connection degrades, your attenuation is going up while the speed goes down. That is typically the opposite, where a speed decrease causes the attenuation to also decrease a small amount.
Since you have big swings in speed, attenuation, and relative S/N margin, this is suggestive of a bad splice on the line.
If you have a landline with Verizon and you have static or other noise on the line, report that problem and do not mention anything about the DSL. If it's just with DSL, DSL Repair should be informed. Emphasise, and strongly emphasise that the solution is not to decrease your speed until that is concerned to be the final solution. A speed decrease won't fix this.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Repeated ADSL dropouts and low speed

I've drawn a blank here and I'm wondering if anyone has any suggestions?
Initially my connection was rated at somewhere between 7-10Mbps and it worked okay for just over a year at just shy of 10Mbps, but now I'm having problems.
A couple of weeks ago during the hot spell the connection kept repeated dropping, giving me a flashing broadband light on my homehub 3 Type A but the speed remained okay (about 7Mbps IIRC). Since then the drops have continued in bursts (sometimes it's okay for a day, other times it drops every few minutes for hours) and the speed has become increasingly worse to the point of barely usable.
Yesterday I was down to 4Mbps, today 2.5Mbps. Obviously I can't maintain a connection to gain an improved speed due to the dropouts.
I have the router connected directly to the master socket, I've tried a new filter, I've tried with and without the faceplate, I've checked the cable to the router and I've disconnected the phone and the sky box to rule those out. I've also left the router running with no devices connected to it whatsoever (wired or wireless) and it still loses its connection periodically. I can't think of anything external that would be affecting it that I've noticed, and I'm fairly confident I can rule out the weather because it's been going on longer than the current rainy spell.
The quiet line test gives me a very quiet line and calls are clean and clear when I phone people.
the latest stats taken from my homehub are:
Connection Information
Line state: Connected
Connection time: 0 days, 03:13:18 (note: This is due to a disconnection - I didn't powercycle the router)
Downstream: 2.997 Mbps
Upstream: 584 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 19.5 dB / 18.7 dB
Line attenuation (Down/Up): 31.8 dB / 18.2 dB
Output power (Down/Up): 18.1 dBm / 9.9 dBm
FEC Events (Down/Up): 749108 / 60565
CRC Events (Down/Up): 6 / 811
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 40 / 2174
Error Seconds (Local/Remote): 352 / 3180
and from the speedtest:
Download speed achieved during the test was 2.51 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps - 4 Mbps.
IP Profile for your line is 2.71 Mbps
Upload speed achieved during the test was 0.46Mbps
Upstream Rate IP profile on your line is 0.83 Mbps
Anything I might have missed? any suggestions?

Sorry if I caused any confusion there - this is the socket I have everything connected to (the only one in the house). previously it had a faceplate on it, but I removed that to see if it made any difference. It didn't.
The only thing that is currently connected is the homehub, via a filter. Previously a phone and a Sky+ box were connected, however I have disconnected them to see if it made any difference and only plugged the phone in for a couple of minutes to do the quiet line test.

High speed and Low Speed CAN

Hi
This is my first time to use CAN.
I have LabVIEW 2010 and LabVIEW FPGA
I have NI 3110 Dual-Core Industrial Controller with Windows OS, NI 9157, NI 9852 CAN Low Speed Module and NI 9853 CAN High Speed Module to be used to monitor the CAN messages from an ECU unit.
The connection is done as the following:
·         The High speed CAN is connected to the NI-CAN 9853 (Port 0)
·         The low speed CAN is connected to the NI-CAN 9852 (Port 0)
·         The baud rate of the 9853 is 500kbps
·         The baud rate of the 9852 is 50kbps
·         Both modules are set to “Listen Only”
·         “Module Clock” in both modules is set to 20MHz
·         CAN networks are 29-bit and 11-bit.
My consideration is to read all the messages from both modules without losing any message. Below is a picture from the block diagram on the FPGA target, is this the best way to read CAN messages from both modules? Also, could you please suggest what is the best way to read the messages on Host vi?
Unfortunately, I do not have the module right now to do some test, so that I cannot get the iteration time (“CAN Low Speed Loop” and “CAN High Speed Loop” show in the picture below), could you please tell how to calculate the iteration time needed for each loop depending on the above information.

The way that you have proposed to use the CAN module to monitor the BUS is a bad idea. We have a prebuilt driver that will do most of this work for you. You will need to download and install the NI-CAN 2.7.3 and then you will be able to use the example finder. In the example finder look for.
The example finder is accessed through the Help menu.
Jacob K || Applications Engineer || National Instruments

Connection issues and low speeds

Hi there,
my family have been with BT now for about 3 or so years and the connection had been rather good until about late last year. According to my family it's everytime I come back home from uni the internet starts to play up as in:
. Low speeds
.Drops out and loses connection
Believing it was somehow my laptop causing the issues I backed everything up and completly wiped it because BT support thought it may be a virus on my machine even the the checks came back with nothing. So I've wiped my laptop and restarted it like it was a brand new laptop...still we're having these issues so I refuse to believe it's my laptop causing the problems. I've changed the chanel on the hub so many times it just doesn't make a difference. Tried different DSL adapters tried different cables even a wired connection causes problems. I am begining to think it's because the router has had it but I am willing to try anything at this point before asking for a new router from BT. Even BT don't seem to know what the problem is all they do is reset the routers chanel every single time I ring them.
So any advice or help would be greatly appreaciated
Many Thanks
Benjamin
PS - sorry for any grammar/spelling mistakes , I've written this in a hurry before the internet drops out again...

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
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Sky Fibre constant drop out and low speed

Hi everyone,
Just recently switched provider from Plusnet fibre to Sky fibre and boy, has it been a stressful few days. First off, our fibre went live on the 6th of this month but these last couple of days I've been experiencing low speeds between 10-20 mb which I understand is meant to be normal (Never had this issue when I joined plusnet) and I have constant drop outs when I'm surfing the net or playing internet games on my Wii U
I've phoned Sky within the last two days and told them what's going on and they've done some tests on their end and they are telling me that I'm getting speeds up to 41 mb which I'm not getting, but they can't seem to understand why I keep having this drop out issue with my devices and my laptop and my gaming console. They have sent me a new hub, but I personally don't think sending out a new hub will make a difference. I've stuck a a Ethernet cable into my Sky fibre router and attached a openreach router, to the other end and see if that stops the drop out.
I'm inclined to leave sky, because I have a feeling this poor service will continue, unless someone can help me.
Thanks

Jan 1 00:00:07 syslog: BusyBox v1.17.2
Jan 1 00:00:16 syslog: Line 0: xDSL G.994 training
Jan 1 00:00:24 syslog: Line 0: VDSL G.993 started
Jan 1 00:00:31 syslog: Line 0: VDSL2 link down
Jan 1 00:00:34 syslog: Line 0: xDSL G.994 training
Jan 1 00:00:42 syslog: Line 0: VDSL G.993 started
Jan 1 00:01:01 syslog: Line 0: VDSL2 link up, Bearer 0, us=9995, ds=39998
Jan 1 00:01:04 syslog: ptm0.1 - WAN link UP.
Jan 1 00:01:04 syslog: Received valid DHCP lease from server. Connection UP.
Jan 1 00:01:04 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.97.46]
Jan 1 00:01:05 syslog: Send out NTP request to ntp1.isp.sky.com
Jan 1 00:01:05 syslog: Time has been set from ntp1.isp.sky.com
Aug 9 00:05:11 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Aug 9 00:11:49 syslog: eth2 (switch port: 1) Link UP 100 mbps full duplex
Aug 9 00:11:56 syslog: eth2 (switch port: 1) Link DOWN.
Aug 9 00:11:57 syslog: eth2 (switch port: 1) Link UP 100 mbps full duplex
Aug 9 00:12:04 syslog: eth2 (switch port: 1) Link DOWN.
Aug 9 00:12:06 syslog: eth2 (switch port: 1) Link UP 100 mbps full duplex
Aug 9 00:12:08 syslog: eth2 (switch port: 1) Link DOWN.
Aug 9 00:12:09 syslog: eth2 (switch port: 1) Link UP 100 mbps full duplex
Aug 9 00:12:21 syslog: eth2 (switch port: 1) Link DOWN.
Aug 9 00:12:22 syslog: eth2 (switch port: 1) Link UP 100 mbps full duplex
Aug 9 00:12:23 syslog: eth2 (switch port: 1) Link DOWN.
Aug 9 00:12:24 syslog: eth2 (switch port: 1) Link UP 100 mbps full duplex
Aug 9 00:12:32 syslog: Line 0: VDSL2 link down
Aug 9 00:12:34 syslog: Clear IP addresses. IP connection DOWN.
Aug 9 00:13:41 syslog: eth2 - WAN link UP.
Aug 9 00:13:41 syslog: Received valid DHCP lease from server. Connection UP.
Aug 9 00:13:41 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 00:19:01 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 00:47:49 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 01:22:53 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 01:51:41 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 02:24:57 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 02:54:57 syslog: Send out NTP request to ntp1.isp.sky.com
Aug 9 03:00:00 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 03:32:58 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 04:07:26 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 04:39:12 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 05:11:16 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 05:37:04 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 05:37:05 syslog: Send out NTP request to ntp1.isp.sky.com
Aug 9 06:01:57 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 06:30:27 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 06:54:27 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 07:27:25 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 08:01:35 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 08:25:35 syslog: Send out NTP request to ntp1.isp.sky.com
Aug 9 08:28:51 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]
Aug 9 09:04:13 syslog: Connection Up. SNO/MAC/IP: [A502155D006292/C03E0F9F81C4/151.231.102.13]

E1200 Router with poor signal and low speeds

Hello, I just bought an E1200 router, which is downstairs and about 50 ft away from me. I have only about 60% signal strength, and my speed test when connected wirelessly is only 5mbit up,4mbit down. I plugged my computer into the router via ethernet and I get 30mbit up, and 5mbit down.
Are there any settings you could suggest to improve this? I tried several channels already, none above 60% it seems.
Thanks!

first>> http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0a6881b90224439b92c8d8f19ca42e5d_21511.xml&pid=80&...
second>> reset the router. there is a button at the bottom, press and hold it for 10 seconds then leave it for 2 minutes.
third>> reinstall the router using the setup cd.

Power Cuts and Download Speed?

I live in the North of Scotland and we are currently being hammered my a bad storm. For the last few hours we have had the electricity being knocked out and coming back on a few minutes later. This seems to be affecting my router stats.
My question. When the electricity settles down again after the storm, will my router stats also settle down again, or do I have to request a SNR reset to sort things out again.
Thanks.

Hi the best suggestion I could offer to try and ensure No SNR changing when storms and power outages occur is turn off the router and leaving it off until conditions settle down again
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

IPod's Output Power?

Can't find any info about iPod's (Nano and Touch) output power (in mW).
Please, help!

I don't believe Apple makes that information available, but it is safe to say the output power is very low, probably around 30 to 100 mW at most. Just as important, the output is almost certainly optimized for headphones like Apple's own earbuds, so you won't get much power for loads much greater than 32 ohms nominal impedance.
Also, FWIW Apple hasn't been noted for providing a particularly high quality headphone amplifier signal path in older iPods but it may be paying more attention to this in newer designs. At one point, only the Shuffle featured a direct coupled output, which produced noticeably better bass response (cleaner, tighter sound, not just more bass), but now seems to be moving away from the inferior capacitively coupled output on at least some other models.

Radio output power of internal Airport Extreme

Does anyone know what the Radio Output Power (dBm) is for the built-in Airport Extreme 802.11n in the Intel iMac (MA876LL, MA877LL, MA878LL: http://support.apple.com/specs/imac/iMacMid2007.html)?
For example, the power output for the Airport Extreme base station is 20 dBm (per specs: http://support.apple.com/specs/airport/AirPortExtreme_Base_StationN.html).
I'm wondering whether I would achieve better wireless connectivity by deactivating the built-in Airport and plugging the iMac via gig-ethernet into an Airport Extreme that is operating as an extension of a wireless 802.11n network (assuming that the AEBS has better array of antennae, radio output strength, etc.).

Can anyone tell me their experience using the MBP built-in airport to create a network? How powerful is it, how far is the range?
The built-in AirPort in your MBP was primarily designed to be a wireless client ... not a router. Although OS X allows your MBP to perform as a "software" router, my experience is that it is somewhat limited.
As far as range is concerned, this type of wireless network would only be good for a relatively small area ... like a single room.

Ipod nano output power

where can I find the output power of my ipod nano 2nd generation? I've googled it but no luck... The apple site has lots of specifications about the iPods but no output power for the nanos (old or new)

I don't believe Apple makes that information available, but it is safe to say the output power is very low, probably around 30 to 100 mW at most. Just as important, the output is almost certainly optimized for headphones like Apple's own earbuds, so you won't get much power for loads much greater than 32 ohms nominal impedance.
Also, FWIW Apple hasn't been noted for providing a particularly high quality headphone amplifier signal path in older iPods but it may be paying more attention to this in newer designs. At one point, only the Shuffle featured a direct coupled output, which produced noticeably better bass response (cleaner, tighter sound, not just more bass), but now seems to be moving away from the inferior capacitively coupled output on at least some other models.

Output Power of 0.0 dBm is bad, right?

Hi there
Up until yesterday I had a great connection, syncing at about 14400Kb and could download at about 2MB/s quite happily.
Then something went wrong. Performance has become really, really bad and seems unstable. My Netgear router really didn't like it and started locking up so I've gone back to my Homehub2.
That seems to stay connected ok. And it also syncs at a similar speed. Profile is about 13000 Kbps.
But download speeds are completely trashed on that too. I'm getting less than 0.5Megabits/s from speedtest.net and speedtester.bt.com reported 77 kb/s!
After a pointless 30 minutes on the phone with BT Total Broadband support I had another look at the stats on the homehub Settings and something that stands out is the Output Power is 0.0dB - that can't be right can it? Does that indicate a fault on the DSLAM my line is connected to?
Rest of the stats are;
and the firmware is version 8.1.H.J (Type A) if that's relevant.

stats from the btspeedteater result your profile is ok for your connection speed but your throughput/download is very low.
check thetr is not an exchange problem http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
if looks ok then contact the mods for assistance http://bt.custhelp.com/app/contact_email/c/4951
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Disconnects and Low download speed

We've had BT Broadband for over 10 years. We had a few problems at the start and had to stop using any of the telephone extensions when it was installed to get it working. Since then we've invested in numerous filters in an attempt to cure connection drops and bought an i-plate when the speed was suffering. Every so often, I get fed up with the time it takes me to deal with connection drops and ring the call centre. They are very sweet but all I get is a temporary solution at best and then it all goes poof again.
For the last year or two so resetting everything and waiting hasn't always been good enough to get a connection again. By accident, I found that if I made a telephone call, the broadband would come back again without me having to reset. This proved an expensive option until I discovered the quiet line test (for which I thank the helpful members here lol). My trouble is that its taking quite a long phone call to get the connection going now and it used to be worse when it rained but its now as bad if its sunny.
A possibly related issue is that our download speed has declined enormously over the years. I've not been able to watch the iPlayer since last year sometime and even YouTube pauses for ages every 10 seconds. i've had two Openreach engineers out recently and there is another fault report in progress atm. The trouble is, they don't seem to have made much difference so I'm despairing at the thought of another fruitless visit now.
My 'stats' are:
1. Best Effort Test: -provides background information.
Download Speed
0.47 Mbps
0 Mbps
0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.47 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.5 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.96 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.96Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:02:03
Downstream:
568.3 Kbps
Upstream:
1.062 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
25.6 dB / 6.1 dB
Line attenuation (Down/Up):
44.6 dB / 26.9 dB
Output power (Down/Up):
15.5 dBm / 12.2 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 185
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 1238
Error Seconds (Local/Remote):
59088 / 4962
I've been reading about resistance faults and wondered if our ancient telephone lines round here could be causing one? We're still on overhead lines I'm afraid and nearly 2km from the Batley exchange.

Just a quick update this morning. I emailed the mods yesterday so I have hopes.
On the 'normal route' side, the phone call from BT techies that the call centre booked me in for between 8am and 10am didn't happen and there was nothing updated on the online fault progress report since the call centre folk updated it yesterday. I rang the call centre again to tell them it hadn't happened so they are in the loop and its been escalated again. Had to go through their standard script etc but, hey, I'm reconciled...
The router stats today are:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:09:50
Downstream:
574.3 Kbps
Upstream:
1.059 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
8.7 dB / 6.0 dB
Line attenuation (Down/Up):
44.5 dB / 26.8 dB
Output power (Down/Up):
16.7 dBm / 12.6 dBm
FEC Events (Down/Up):
71 / 109
CRC Events (Down/Up):
0 / 45
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 27
Error Seconds (Local/Remote):
8 / 33
The noise margin has changed (it was 6 dB when I looked at it first thing this morning in preparation for my phone call so I presume someone has adjusted it? The speed test is coming up with the same figures as before and I can't post it because I forgot to copy it and now I'm getting apache errors.

BT Internet keeps disconnecting and has low speeds

I have been having problems with BT since a week after I switched from talktalk but I've only started taking action now.
First of all I have contacted BT asking for help and they brought an engineer round which fitted a new phone socket however this did not help at all, so I contacted them again saying that it may be on their end, I got a reply email saying that they have reset my broadband line and that I should see an improvement which I did but only in the download speed.
I use my upload speed to live stream so I emailed again asking if they can do what they did for my download to my upload, I got a reply that said
"Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days."
So I waited for 2days then I noticed that my download speed had decreased from 11mbps back down to 1-2mpbs overnight and that my upload had increased from 0.3 to 1mbps. Then slowly throughout the course of the day my upload decreased from 1mbps back to it's initial 0.3. I'm not sure what the noise margin is but I was monitoring my Internet and as the noise margin increased the speeds decreased.
Connection Information
Line state: Connected
Connection time: 0 days, 01:49:01
Downstream: 2.993 Mbps
Upstream: 347.9 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 21.0 dB / 17.9 dB
Line attenuation (Down/Up): 21.5 dB / 12.7 dB
Output power (Down/Up): 18.3 dBm / 9.9 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 6 / 38
Along side this issue I have another, most of the time when my house phone rings my Internet disconnects also there is a crackling sound on my phone line and the only solution that I have found to stop the crackling is to take the adsl wire out of my router which you can tell is very annoying.

Welcome to this customer to customer forum.
To enable forum members to help you, please could you look at Helping forum members to help you which asks you to do a few checks first, and has some helpful hints.
When you have done that, please post the results here, so members can offer advice. Thank you.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Output power dbm and low speeds?

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