Output type not accepting Comm method 5 - External send

Hi
not sure whether this should be posted on the Abap forum or on here ???
I have a shipping output type.
assigned Partner functions and applicable mediums - 1, 2 and 5
however when trying to produce ooutput via comm method 5, external send, i am gettting red error messages/ traffic ligh
processing log is as follows:-
"processing log for program   xxxxxxxx routine ENTRY
Please enter an address number
communication type       cannot be used"
all outputs for medium types 2 Fax and 1 print are all OK for all Partner functions involved
please could someone provide our Abapper with the missing coding that is needed to accomodate the External send functionality
Many thanks for your help on this matter
Tony

Tony
Check if you have done the following:
1) Maintained Email address in the customer master data?
2) Maintained Email address in the user  master data, this could be the generic/batch user you use for outputs.
3) Set up communication strategy in config for external sending: SPRO/IMG/Sales and Distribution/Basic Functions/Output Control/Determine Communication Strategy.
4) Set up settings for SAPconnect  using SCOT?
Please follow the following OSS notes for more details and ensure that you have done all those steps:
454893 - CHECKLISTSD: Sales document output as an e-mail
960088 - FAQ: Sending SD messages externally
Let me know how it goes.

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