Outstanding balance but everything is updated.

i have an outstanding balance of $16.31. Ive updated my credit card information to pay it even though im using the same card i always have. But it doesnt ask if i want to use the card to pay the current balance off. can anyone help me. am i doin something wrong.

At this point you'll probably need to contact the iTunes Store and ask for assistance in resolving the issue:
http://www.apple.com/support/itunes/contact.html
Regards.

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Hi, updated my iphone where in the middle of updated the screen showed i must connect to itunes. after connecting iphone was updated but everything was deleted. was first time on itunes , so have no backup. can i recover my pics and contacts? please help

hi, updated my iphone where in the middle of updated the screen showed i must connect to itunes. after connecting to itunes my iphone was updated but everything was deleted. was first time on itunes , so have no backup. can i recover my pics and contacts? please help

If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/

I synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?

i synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?
I enabled the backup, but when i went to use the backup, the phone recovered everything except the music.

Of course your music was lost - unless you uncheck sync music, you're syncing with another music library. You'll have to sync your phone with the other/original computer to the music back.

I have been with Verizon since 1995 (I was an employee for years). I attempted to upgrade 2 of the 4 lines on our account today, but couldn't. We have an outstanding balance (though we have received no past due notice via mail, email, or text and make reg

I have been with Verizon since 1995 (I was an employee for years). I attempted to upgrade 2 of the 4 lines on our account today, but couldn't. We have an outstanding balance (though we have received no past due notice via mail, email, or text and make regular payments every month) that I would love to pay, but our bank account number was stolen, so we can't access our account until Monday. Because we were unable to pay our outstanding balance, we were told we can't order the phones today during the special promotion (that ends today). No one can help us, though we have no way of doing anything until Monday when our bank reopens and can reimburse us for the money that was stolen from us. No one in customer service can help us (they can't process the order but not ship until after we make payment on Monday, they won't honor today's promotion on Monday due to our special circumstance, nothing). They stated that "corporate" makes the rules and they have no idea how I can reach corporate to discuss the matter. Without the promotion, we will be charged full price for the phones on Monday, which will cost us an additional $300.00. Any help would be appreciated. Thanks.

I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
VZW will not guarantee service inside of any structure. There are just too many factors. If the problem is inside then you might want to look at one of the following:
1.) Network Extender (may cause issues for others in a condo or apartment style setting)
2.) A Google Voice Number (Free with a Gmail email address), downloading Google Hangouts Dialer and forwarding your calls to the GVN so that you can make and receive calls over Wi-Fi.

OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad. Suggestions?

OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad as devices. Syncing was easy before recent iTunes update. Suggestions?

Are you using the correct cables. iPod cables look similar, but are not, as they are 1.1 USB cables, where your iPhone and iPad require a 2.0 USB cable.
Also, make sure you are not plugging your USB cable into a Hub or keyboard USB port, but one directly on the computer.
You may want to reset the USB ports, by resetting the SMC and PRAM
HT1411 - Apple Portables: Resetting the System Management Controller (SMC)
HT1379 About NVRAM and PRAM - http://support.apple.com/kb/HT1379.

How can I check my outstanding balance for apps I've downloaded so I can clear it so I can update my apps?

How can I check my outstanding balance for apps I've downloaded so I can clear it so I can update my apps?

I believe the item will get automatically charged to the credit unless it is an item for which such a payment method is not valid (e.g., a gift card).
Showing account balance in iTunes and on a mobile device - https://discussions.apple.com/message/20443884

I download songs from my dropbox to my macbook pro and then upload them to my updated iTunes. iTunes plays them in entirety, but when i update my iTunes match, my iPhone and iPad skip many of the songs and albums. Why? I have tried everything.

I download songs from my dropbox to my macbook pro and then upload them to my updated iTunes. iTunes plays them in entirety, but when i update my iTunes match, my iPhone and iPad skip many of the songs and albums. Why? I have tried everything.

If you have manually manage set, you do not sync.
If you want to sync, select the content desired to sync and sync.
This is all covered in the User's Guide.

I bought an iphone 4, but then exchanged it for a 4s. When they exchanged it they put the refund of the 4 onto a gift card and then i payed the outstanding balance with my bankers card, if i want to get a total refund will they split it?

I bought an iphone 4, but then exchanged it for a 4s. When they exchanged it they put the refund of the 4 onto a gift card and then i payed the outstanding balance with my bankers card, if i want to get a total refund will they split it between a gift card and my bankers card?

Expanding on what Tim said to make sure it's clear, only the carrier to which the iPhone is locked can authorize unlocking. If Optus is the original carrier, as would seem to be the case, O2 would not be able to unlock it. Only Optus can authorize the unlock, so you'll need to contact them. They say, though, that only the account holder can apply for unlocking, so you might not be able to get it unlocked and will have to work through the person from whom you bought the iPhone.
For more information, see the Optus FAQ on unlocking.
Regards.

I can't back up my phone, they ask me to delete the back up, but I don't want to because I lost everything after updating the iTunes, How can I get back the back up?

Everytime I try backing up my phone, it says there's something wrong and wants me to delete the back up...But I don't want to delte the back up because I just lost everything after updating the iTunes, Is there any way I could get back everything from the back up?

Thank you for answering my question. If I reinstall itune, is it mean that I need to install music, apps, video...everything in itune again? also intall everything in my iphone again?

I have an iphone 4s unlocked with att prepaid plan (non-contract), everything was working perfect BUT since i update to IOS6 i can not send MMS to anybody has Android, i went to att technical center they said only apple store can fix the problem, i went..

I have an iphone 4s unlocked with att prepaid plan (non-contract), everything was working perfect BUT since i update to IOS6 i can not send MMS to anybody has Android, i went to att technical center they said only apple store can fix the problem, i went to Apple store MANY times they could not fix it, so they gave me a new iphone 4s and they said they fixed it but they did not,iam so mad that's not fair, can somebody help me please.

The nice thing about owning this overpriced POS is that Apple not only doesn't support it, but also doesn't want to hear about anything negative regarding it. So I spoke to the so-called "support" people at Apple who successfully screwed up my contacts beyond repair. I got a nice email from Apple asking me to rate the support I got. I was actually civil and described the issue tactfully. What do I get in return? Nothing. Not a damned thing!! You're luck you've got me by the short hairs on a 2 year contract but I'm still tempted to throw this POS through the front window of the nearest Apple store!! Not only will I be replacing this phone with a competitive product but I won't be buying anymore Apple crap. I guess when you con 27 million people into believing your rhetoric and sales lies, you don't have to care whether some customers get screwed or not. I'll be going back to Verizon and threatening legal action if they don't take this electronic dung heap back but I'm sure the teams of lawyers Apple and Verizon have on staff have insured that I have no rights in this matter and you're free to screw me anytime you please. Sad. I used to love Apple as a company and your products. Now you're just another Microsoft with more trendy looking junk. I've had it with you. If any of your executives are brave enough to talk to me, please contact me at your convenience.

I have an iphone 4s and recently it has not let me update my apps eventhought the apps are free!! I dont know why, it says my payment method is being declined, i have a very low balance but its a free app and a free update so that shouldnt matter shud it?

I have an iphone 4s and recently it has not let me update my apps eventhought the apps are free!! I dont know why, it says my payment method is being declined, i have a very low balance but its a free app and a free update so that shouldnt matter shud it?

Yep, it does matter. You won't be able to update or get anything until this is fixed. Contact iTunes support to see what's wrong:
http://www.apple.com/support/itunes/

I know it's a little late but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play my music. It will play spotify and YouTube music but not my music. Everything else works fine but when I go to play a song it just skips to the next. Why

I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

How do you pay the outstanding balance on your iTunes account?

I have an outstanding balance on my iTunes account somehow, and o can't download anything or update anything on my phone, it just tells me to update my card info and then tells me my security code is invalid. Which it's not. I could update my stuff on the computer but I had to uncheck the box that says "authorize this card to pay the outstanding balance on your account" I have enough money to pay the balance, but I just wanna know know
How to pay the dang thing so I can fix everything and make it so
I can download the stuff again.

Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

Need Help to build a report "GL Account-wise Outstanding Balance as on"

Hi All,
i have a requirement to build a GL Account-wise Outstanding Balance as on date...
report format
1.Date of Transaction
2.Journal Source
3.Journal Category
4.Opening Balance
5.Debit for the period
6.Credit for the Period
7.Closing Balance
Parameters
Company Code
Account No
Account Description
GL Date(As on)
Currency
my query
select trunc(gjh.posted_date) "Date of Transaction",je_source "Journal Source",je_category"Journal Category",
abs(sum((begin_balance_dr-begin_balance_cr))) "Opening balance",sum(period_net_dr) "Debit for the period",sum(period_net_cr) "credit for the period",
abs(sum((begin_balance_dr-begin_balance_cr)+(period_net_dr-period_net_cr)))"Closing Balance"
from gl_je_headers gjh,gl_je_lines gjl,gl_code_combinations gcc,gl_balances gb
where gjh.je_header_id=gjl.je_header_id
and gjl.code_combination_id=gcc.code_combination_id
and gcc.code_combination_id=gb.code_combination_id
and gjh.currency_code=gb.currency_code
and gjl.set_of_books_id=gb.set_of_books_id
and gjh.period_name=gb.period_name
and gcc.segment1='01'
--and gjl.code_combination_id=12854
and gjh.currency_code='USD'
and gb.actual_flag='A'
and gjh.status='P'
and gjl.status='P'
and gjh.period_name=to_char(sysdate,'Mon-yy')
group by gjh.posted_date,je_source,je_category
pls someone help me to correct the query

Well, you may want to look at the activity for one specific account, in detail, before you try to get involved in summarizing/grouping the detail. That way you will begin to understand what the grouping function in the SQL statement is going to do to you. You do not say what is wrong with your query, but I am assuming that your numbers for the Opening Balance and the Closing Balance are too high. Would that be a correct assumption? The problem, as I see it, is that you are joining the gl lines detail to the gl balances table. That means every record (row) in the join for that account for the desired period is going to have the beginning balance dr and cr columns. So if you sum up that column, you are going to sum up the beginning balances multiple times. What you need to do is first summarize your detail activity by the date, journal source, and journal category, and the debits and credits sums, for the period in question, and store that result, Then do a second query that joins that result set to the gl_balances table. Also not sure what null values are doing to you, if you have them in the debit and credit fields. You may have to convert the null values to a 0 as part of this whole process. Or do this via a custom program. Or if you have a data warehouse, you might want to see if you can handle this in the data warehouse. So some options to thiink about.
John Dickey

I cannot pay my outstanding balance as Apple will not let me.

How in the world would I pay my outstanding balance of 40 dollars If apple will not let me? I had already voiced my concerns to apple via email and the only means I could pay my outstanding balance as per their instruction is through itunes gift card. I am unable to use credit cards or debit cards as my apple id account is associated with too many cards (Yeah Right) so in effect I am compelled to purchase an itunes gift card which I did from an online store. HOWEVER, I am unable to use the said gift card as it is only for the US itunes store as I found out in my attempt and my account is set on the Philippine itunes store which renders the gift card absolutely useless; furthermore I cannot switch countries due to the RESTRICTION. I went to support AGAIN and still got the intstruction that I need to use itunes gift cards to pay the balance. This time I went to a Power Mac center and told me that they do not sell itunes gift card for the itunes Philippine store and in fact they and all other branches are not engaged in selling itunes gift cards anymore. I went to other retail stores and told me itunes gift cards are readily available for purchase but it is for the US store only and NEVER for the Philippine store. In fact, they told me that itunes gift cards for the Philippine store DOES NOT EXIST. I went back to the Power Mac center, told them this and they did confirm with the fact that there is no such thing as an itunes gift card for the Itunes Philippine store and they even suggested that I need to make a new account. ***? I emailed apple about this and up to this moment no reply. Now, how am I supposed to pay my outstanding balance? This is such a huge inconvenience in my part, I wish apple would have been more wiser in giving instructions. Now, anyone... Suggestions?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Outstanding balance but everything is updated.

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