Over a month and still no internet connection solution

It has been over a month since I've moved into my new house, which was actually during the strike. Shortly after that, they got me activated, since my activation date was during the strike, so it never got turned on. The internet goes in and out all day everyday. After having to troubleshoot time after time and them not calling me back when they said they would, they finally sent someone out to take a look over a week ago. The guy didn't even need to come in. He said it was something outside, nothing to do with my home. He said the main network people would have to take a look and they will let me know what's what. Well, that was 10 days ago and I've heard nothing. I sent an email asking for a status update, and the reply 3 days later just referred me to troubleshooting tips. These poeple are impossible to work with. Phone calls take forever (time I do not have) to get to talk to a person, and most times when I call, they do not see the history of my issues for some reason. I just want my internet to work! When my first bill comes, I am refusing to pay it, as I have not had working service yet. Maybe when they aren't getting their money, they will fix my issue. I am so frustrated right now. I'm hoping someone from Verizon will see this post and help me out.

I am not sure if this was a reply to my comment. But I didn't hear from anybody. I did call again to check. But, I was asked to stay home again for another visit from the tech. Sorry, I don't see how another visit is going to help and honestly I got no more days to spare for this. I cancelled the service late last night.
It seems to me that Verizon is spending all it's energy on FIOS and ignoring DSL. Almost all of the people I spoke with were nice, but too bad they aren't competent enough to solve my issues for so long.
Adios Verizon and any of your product I won't use in the future...!

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2 airport extreme base stations later and still no internet connection-

Sorry - yet another beginner with internet connection troubles! (I have read all the posts I could find relating, but without any help).
I have had a Demon broadband account now for about a month (I’m in the UK) and in that time I have purchased a D-Link DSL-300T Ethernet modem and an Airport Extreme Base Station. I got wireless internet working relatively easily – with a powerful range over the whole house and garden, but then one Sunday night, the internet connection via the base station suddenly ‘died’.
I spent the following 3 days scrutinising all of my settings of both the Modem and the Base station, re-setting both, and bought new Ethernet cables / micro filters etc but with no luck. (I’ll point out at this stage that my broadband account is still active, and if I connect the Ethernet modem directly to my iBook [wired] I can still get my broadband connection. Alternatively, I tried daisy chaining the modem to the base station and then via an Ethernet cable to an iBook, but no connection could be made).
When wireless, Airport Admin recognises there is a modem there, and under preferences > network under Airport it states I am connected to the internet – but I’m not.
I then phoned D-Link and they confirmed my firmware was up-to-date for use with Apple products and talked me through all of the modem settings and tweaked a few things, but there was still no connection to the base station. I then phoned Apple. They were incredibly helpful (as ever) and after 35 min. came to the conclusion the base station might not be re-setting itself properly. The replacement one came yesterday, and again I spent a number of hours trying to get it connected to the internet, but there is still no internet connection via airport and I can confirm this from both my eMac and iBook.
Reading through the forums on here, I understand that my particular modem is problematic with the base station, but I can’t work out why it use to work and now it doesn’t! One theory I have investigated is that the firmware of the base station is two advance for the modem following an update, but after reinstalling the original firmware I started with, I still have no luck.
- The eMac is running 10.3.9 / iBook is running 10.4.3. The base station is reinstalled with the latest firmware via system update. The first base station and the modem were delivered to me 31/10/05.
Any help or suggestions would be really appreciated if anyone has any ideas
Thanks for your time
Will.
UK.

http://discussions.apple.com/thread.jspa?threadID=2316
78&tstart=0
I think if you follow the instructions I gave in this
link you will be fine.
Remember, If you for any reason loose your
connection, it is normally always a Power Issue..Your
ISP is down for service ..or some other anomoly, If
you were good before your settings will still be
good...Good Luck...Don
Hi Don,
Thanks for you quick response. I printed off the instructions you posted on the support forum before, and ran through your procedue exactly, (twice) but I'm sorry to inform you that I haven't been able to re-establish my wireless internet connection. Would it be safe for me to assume at this stage that my modem is indeed fualty? It contines to work fine independantly, (I'm using it right now) but it can't seem to make contact with the basestation.
Will.

10.7.3 Combo Updated and still no internet connectivity, 15" Early '11 MBP, Wi-Fi or ethernet

Early 2011 15" MacBook Pro, 2.2Ghz i7, 8GB RAM
I downloaded the 10.7.3 delta update on Saturday and installed it without issues. As soon as I started using it I was unable to connect to any internet conenction within OS X. Wi-Fi, Ethernet, nothing can connect to the internet, although I can connect to the router.
I am able to connect to the internet using my Boot Camp Windows 7 partition, as well as through the Lion Recovery Disk's Safari Browser.
I was able to download the 10.7.3 combo update as the hopeful solution to my problems using Windows 7.
However, after installing it I am in no better position and my 10.7.3 install still has no access whatsoever to the internet.
Looking for an urgent fix, and have tried most of the various forum suggestions (checking/unchecking settings, etc.) - all to no avail.
Please help.

I've been on 10.7.1 thru 10.7.3 and am still suffering from connectivity issues (brand new MBA running Lion). If you search using the keywords Lion Wifi Problems (or something to that effect) a lot pops up...one thread has almost 200k views and the other's got over 45k (other threads have a few hundred or a few thousand), just in the Apple Support area alone, ignoring the bloggers that have also raised this issue.
The issue doesn't affect everyone running Lion, or all of a particular type of machine, but there are enough reports of Lion on different machines (upgrades to older machines, and pre-installed brand new ones, desktops and notebooks), using different routers, in different countries, etc., to show that this is a statistically significant problem, and that there's most certainly a bug in the OS. There are people running PCs and older OS versions and iOS on the same network, and the only thing with the problem is the machine running Lion. Unforunately, Apple has not officially acknowledged this problem, so for those of us who've tried everything and run out of options, we're stuck with what we've got - an expensive machine that can rarely/barely connect to the internet.
There are some temporary fixes like logging out and logging back in (sometimes after logging into a different account), renewing the DHCP lease in network preferences, turning the router off and on again, reinstalling the OS, deleting all the remembered networks and passwords, deleting the preference file and letting it rebuild, changing the order of services in network preferences (e.g. so WiFi comes before Bluetooth), setting up a continuous ping so the network doesn't disconnect because there's no data transfer, etc., etc. For some people, this miraculously works, but for most, it's a quick fix or doesn't help at all.
10.7.3 was supposed to address part of the issue (not finding a network when waking from sleep), but unfortunately hasn't for most people. I'm starting to think the only way this will get fixed is if people kick up enough of a fuss to mainstream media that they start to take notice and report on this. I would think that this is far worse a problem than the antenna issue, because these machines are more expensive, and lose connectivity regardless of how we hold them or where we take them. This is particularly frustrating for those of us who own machines that have no ethernet port, or are in places where the only option is WiFi.
Best of luck with resolving this. Hopefully Apple will fix things soon!

TS3297 why is itunes asking me repeatedly for my password when i try to purchase a song?? i have put the password in over 30 times and still will not connect

i tunes repeatedly asks for my password when i attempt to purchase a song/movie etc. anyone else have this issue?? the password works fine for everything except buying something....

Same issue. I complete one purchase and on the next one I get stuck in an endless loop of it asking for my password over and over. I have to close iTunes, reopen and it's fine, but that is ridiculous to do for every purchase.

Moved flat two months ago and STILL no internet

I moved into my flat on May 30th and called EE who told me it would take a couple weeks to get reconnected with them. The date for reconnection came and went... Nothing happened. I called them and they arranged for a BT engineer to come and check out why it wasn't working. The BT engineer adjusted something or other, he was incredibly vague, and said that everything should now be working... Shocker, it wasn't. We called EE and asked what was happening and why it was taking so long, that was in the third week of June or so. They said we had to wait for BT to activate the line for us, which would happen on July 12th, another three week wait.
Once again, yet somewhat unsurprisingly at this point, the 12th of July came and went, and, you guessed it, no internet. Not even a call from EE explaining what was wrong, we were completely ignored, as was our problem. We called them again, twice connection was lost about 45 minutes into the phone call and no one could be bothered to call us back, we were left to spend another thirty minutes explaining and re-explaining our situation and being told that "we can see your connection now and it's active.." like it was OUR fault and we were doing something wrong, Not what you want to hear when you've spent nearly two months without Internet. So after two disconnections we managed to get through to someone, who told us we would be fast tracked and would have internet by midnight on Tuesday, that he was doing some very expensive fast track for us that cost £200 to do. Tuesday came and went, nothing. On Wednesday morning (yesterday) we received a text message, saying our internet would be activated by midnight. Guess what, it's Thursday morning and still no internet.
I am sick to death of speaking to your customer service team, who seem to go round and round in circles trying to do the same solution (which doesn't work) over and over again because there is a complete lack of communication within the team. I am sick of explaining the issue over and over again only to be asked if I've reset the box or being told that I'm definitely connected so they don't know what's wrong. At this point it's not good enough. My partner and I have had phone bills accumulating to over £300 the last two months, because of YOU. we have unlimited internet at home because we need it, we both have to work from home quite often and I am completing an online course for which missing a deadline would mean being kicked off.
The issue needs resolving once and for all, or we will be cancelling all contracts we have with you, and sharing our experience with as many people as possible to avoid them suffering a similar fate. We've heard Virgin Media are very good and will set up your internet in less than ten days, after forty six days with no internet, that is starting to sound like a god send. No more empty offers, no more "wait two weeks", I want it sorted now or you will lose us as customers.

What does it say in the Internet section on the initial Status page of the BrightBox? Omit your BB Username.
What lights show / don't show on front of router (count them off)?
Is this for ADSL BB or Fibre? BrightBox 1 or 2?
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

Hi there can anyone help. I am connected to the internet by ethernet but my connection keeps timing out and my network diagnostics shows all green and network connection ok but still no internet connection. the other wireless laptop in my flat works well.

Hi there can anyone help. I am connected to the Internet by Ethernet but my connection keeps timing out and my network diagnostics shows all green and network connection ok but still no Internet connection. the other wireless laptop in my flat works well. Could the other wireless laptops being used in my flat be affecting my connection. what can I do to get connected, keep connected. Thanks for any ideas out there.

My network connected for a few hours then went back to timing out. I have not changed anything. However there four additional laptop users in my family who do not seem to be having any problems using their wireless connection. Could their film and music downloads be causing the timing out of my connection and if so is there a way I could prioritizes my computer or limit their use?

My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??

My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??

Basic troubleshooting techniques for any problem
Restart the computer = joy?
Reset the router = joy?
Restart the computer in Safe Mode = joy?
ask yourself "What changed immediately preceding the onset of the problem?" = Anything... hardware, software, cabling, environment (interference source)
ÇÇÇ

A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?

A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?

The beeps could be caused by something as simple as a loose internal wire or connection. If it is under warranty (not sure how long that is, as WD drives range from 1 to 5 years depending on the model's series - I think "my passport" drives are 3 years) you could contact WD and ask them about it.
If it is out of warranty, you could also try opening the case and check the connections - the drive may be fine, and there have been posts on TomsHardware forums of people getting the beeps, opening up the case and the drive is fine, just some wire worked loose.

I've had my ipad for 6 months and still cannot get my iTunes music on it. How do I do that???

I've had my iPad mini for 6 months and still cannot get my iTunes music on it. What am I doing wrong??

I have tried everything. When I open my iTunes, the iPad icon comes up on the top right and shows the circling arrows and at the top is has iTunes Match, sending info to Apple. When I click the iPad icon, it states my iOS 6.1.3. and is up-to-date. I have a 32 GB Wi-Fi iPad. It says I have 28.34 capacity left. I have it set to automatically back up on iCloud (I have 15 GB of space in iCloud). At the bottom it says I have 447 photos and 42 apps. However, I can count that I only have 31 pictures that I see in my Photos.
I probably have the almost 500 photos on my phone, though. And I'm able to get some music to my phone**.
Under Options I have checked: Open iTunes when this iPad is connected, Sync this iPad over Wi-Fi, and sync only checked songs.
Today I tried dragging a number of playlists to the iPad icon. It didn't go to my iPad; **however, now it's on my phone.
When I open the music app in my iPad, the cloud icon shows up and the bar under it fills up, it says there's no music.
Appreciate any help...they tell me I am not eligible for tech support via chat.
B.

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

Hey there Luba_kalstad,
It sounds like you are unable to join your network and cannot see it in the Wi-Fi list in Settings. I would try the troubleshooting outlined in this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section down toward the bottom if needed:
Unable to locate a Wi-Fi network
Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks.Note: It may take a few seconds for the Wi-Fi network name to appear.
Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling

Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?

Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?

Only the old fashioned way, like if you lost a wallet or purse.
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- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Unexpected shutdowns and loss of internet connectivity on brand new 420t

Hi,
I was experiencing unexpected shutdowns (would see safe mode choices when turned PC back on) and also intermittent internet connectivity issues.
To Fix:
In device manager, I turned off the option in the Realtek Network Controller Power management tab to allow the computer to turn off this device to save power.
It's been working like a charm so far (2 days). I'm not so sure HP should be building PCs with this option set. There are no updates that I haven't installed either. PC still sleeps (can see nic lights go off) and wakes up just fine.
Other that that we really like this PC...Beats Audio wasn't impressive with only the internal speakers, then I tried a good set of external tweeters and a subwoofer and then it was realized.
Hope this helps someone.

Troy,
Thanks for the suggestion. It sounds like you've heard that others have had this problem. Is that right?
And are you suggesting that the kernel panics and the loss of Internet connection are related? They often happen independently of one another.
Claire

TA26689 If Your IPod Touch Hasnt Charged Over Several Months And Now It Wont Charged?

My IPod Touch Hasnt Been Charge Over Several Months And Today I Try To Charge It And It Wont Work Even Pluging It In The Computer

Take it in for service.

I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?

I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?

Take it in to an Apple store or authorized service center for evaluation and possible replacement.

Over a month and still no internet connection solution

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