Over an hour ago I requested a new password - still nothing why?

I'm using Firefox 25.0 on my Dell desktop with a fully updated Windows XP OS. My old password would not work so I requested a new one. I waited over an hour and did not receive any new password. How long should a user wait before re-doing a new password request?

Firefox doesn't require to enter a password to start.
Make sure that you downloaded and installed Firefox from the Mozilla server.
You can find the full version of the latest Firefox 25.0 release in all languages and for all Operating Systems here:
*http://www.mozilla.org/en-US/firefox/all.html

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I just changed my phone number over an hour ago

Hello,
Looking for any help. I just changed my phone number over an hour ago. I called the *228 and that was successful, then I powered on and off my phone 5 times so far and still nothing. I can call and it goes to voicemail, but my phone doesn't ring. Any help would be greatly appreciated.

jaysmerritt wrote:
I just changed my phone number and now when i try to make a call, i get a message that says "We are unable to authenticate this device." Can anyone tell me what to do?
Call Verizon Customer Service from another phone that works and they will help you with that problem.
Should be simple to do. Or go into a Verizon Wireless Company Store and NOT a RE SELLER you can locate one via calling Verizon Wireless Direct and their tech support should also be able to set it up properly as you wait.
Hope that helped?

We are using iPhoto '09 trying to import photos from a memory card. We stopped the import and ejected the card over 20 hours ago, but iPhoto says its still importing. Any idea how long the import should run if there were 5000 photos on the card?

We are using iPhoto '09 trying to import photos from a memory card. We stopped the import and ejected the card over 20 hours ago, but iPhoto says its still importing. Any idea how long the import should run if there were 5000 photos on the card?

Don't know how long it would take to import that many photos but if you stopped import and ejected the card ther is something else wrong here.
I would Force Quit iPhoto. Then Restart your mac. Then restart iphoto to see if any or all of your photos were imported. If they ae you're good to go. If they were not imported I would try importing fewer photos at a time and see what happens.

I sent a picture from camera roll to my computer over 12 hours ago and it hasn't arrived what can I do?

I sent a picture from camera roll to my computer over 12 hours ago and it hasn't been received. Since then, I've tried to send smaller ones to my computer and they have not arrived either. Is there a queue I need to go into to delete the first picture that may be holding everything else up? Or what can I do to unblock this feature?

http://support.apple.com/kb/HT4083
suggest you look at this

Bill paid over 24 hours ago and still no reconect

Well im tottaly lost here.
Yes i was late paying bill and the bb was suspended.
Ok, After much trouble (using my mobile to log into the bt website wich was real slow as i am in a slow connection area)
I finally paid the bill online but guess what? that was over 24 hours ago! i have called the 0330 numbers for roughly about 2.5 hours (your call is in a que and will be answerd shortly sorry for the delay)
fast forward to today and now it seems i have an order waiting for completion on December 24 for infinity 2 That i already Have!! what in gods name is happening? all i want is to be reconected now, my bill has been paid in full since yesterday!!!
Has anyone got any other method of contacting them as my account is in apparent suspention my call gets moved (you are being transfered to bt your account has been suspended as you have not paid your bill and you will not be charged for this call ) Or words to that effect.
So what do i do? i cant even chat to them as the only site i can get on my pc is BT.com and it comes back with an error when trying to connect to the chat server.
A very angry BT customer

Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
If you would like to try Live Chat they should be able to help you. This link should work.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I use Hotmail on my iPad. Yesterday I changed my password on the account using my home PC. Now the ipad requests the new password but when I enter it I get Password Incorrct and it asks to enter it again.

I use Hotmail on my iPad. Yesterday I changed my password on the account using my home PC. Now the ipad requests the new password but when I enter it I get Password Incorrct and it asks to enter it again. The sticky part is that no matter what app I bring up including settings, the password request pop up appears and the app cant' be used

I was going to say either that or to remove the email from your email account settings(on ipad) and put it back on. Happens everytime im forced to change my work email password. I need to delete the account and add it again for it to accept the new password.

HT1689 "Please contact I tunes support to complete this transaction" I keep getting this message when I make a purchase from a poker app, despite making a purchase from same site 24 hours ago, I even changed credit cards, still able to buy music

I keep getting message " please contact iTunes support to complete this transaction", very frustrating it worked 24 hours ago from the same app. I changed credit cards, re typed in the security code for the credit card. Ironically was able to purchase music within I tunes as a test, then kept trying to purchase again and would not work from an app. Not sure what to do, about to give up. If anyone could help or direct me t some further support areas it would be appreciated, thank you
rrollinson, [email protected]

Click here and request assistance.
(71588)

Cannot log into my account, request for new password but did not receive it

Hi All,
I had an account which is a japanese account with some credits in it. so I haven't use that account apart from my ibook & imac got stolen, So finally got a new mac, managed to log into my english account but the japanese account kept telling me I got the wrong password, so I request new password to be send but don't receive it. contacted the Japanese Apple site but no reply... hope my account hasn't been hacked? also what happens to those music I bought? Do I create a new Japanese account so I can buy my music?

Hey Rawansarah,
Thanks for the question. I understand that you are experiencing issues with Apple ID security. It may be best if you contact our Account Security Team to troubleshoot these issues:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

I down loaded a song over two weeks ago from I-tunes and it still says it's downloading even though I can play it on my list, it just won't let me transfer this song to a cd, any suggestions

I down loaded a song over two weeks ago from I-Tunes and it stil is saying downloading even though I can play it on my list. I can't copy it to a CD though and don't know what to do about this. I couldn't understand the help section on I-tunes.

- Try another cable unless the other device works OK witht he same cable
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

New password not accepted - why ?

I had no record of a Useer name or password, then created new password for my email address, that was not accepted - said incorrect. Could not go any further !

Hi,
I am sorry for the trouble with your log in.
Please let me know if you are Acrobat.com user or your subscription name such as ExportPDF or PDF Pack. If you are a subscriber to those services please check your email address as we cannot find your current email address as a subscriber to those services.
Please let me know if you still have the same issue.
Thank you
Hisami

I cannot enter my account, even after new password is made, why??

After new password is made, I can only go to theaccount online, not on my desktop, WHY????

Hi, I have the same problem. After the last update it is asking me to sign up. Ok, I renewed my password and I can nicely log in into the web skype and into the skype on my mobile phone, but it does not work in the desktop skype. It always says that I am already signed in, but I do not know how to sign out. Should I contact the support? Thanks!

CS6 suite is taking over 4 hours to download on my new MacBook Pro.

I am trying to download the CS6 siute on my brand new MacBook Pro w/ retina display (no other new programs other than the MacBook's standard programs are currently on the computer). I began around 7:15am this morning and it quickly downloaded up to 85% of the program. It is now been at 85% ever since and the "time remaining" has slowly gone from 6 mins to now 40 mins reaminig to download. It is now just after 11 am. Is this normal or is this program not downloading properly?

it's not downloading properly which is dependent on your internet connection, not what programs you have running.
you should probably delete what's been downloaded and start over.

I just got my new Macbok 15" Retina with Superdrive. It is taken over 4 hours to install Logic Pro and I still have 5 discs to go. What is going on here!?!?

Anyone know what is going on here? Why does a brand new product work so slow, even slower than my year old Macbook Pro 15" ?
It's a faster Ghz and more Ram with SSD...is there something wrong with the Superdrive?

wow I just inserted the 3rd disc, 77 hours estimated!
Does that thing work on hardturm? I was trying it but didn't get it to work, I will have to try some more
is it safe for the computer?
anyone else know of a fix?

My 2014 MacBook Pro stuck on grey screen since trying to update software over an hour ago

My 2012 MacBook Pro has been stuck on the grey screen for more than hour since I tried updating the software.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I tried downloading mountain lion over 4 hours ago and it is still indicating "downloading" Our imac is less than a year old. Any suggestions?

Any suggestions on downloading mountain lion? It's been almost 5 hours and is still indicating "downloading"!

Where did you find the download?
Apple no longer has Lion on the App Store unles you call them, pay with a credit card, and they give you a special code for downloading.

Over an hour ago I requested a new password - still nothing why?

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