Overall Result column disapears when dragging in free characteristic

Hello All,
I have a headcount report which has % colleague key figure.  At the top of the report there is an 'Overall result'.  The issue I am having is when someone drags in a free characteristic the 'Overal result' column disapears and instead and percent calculations are being calculated by the value in the top column instead of by the overall result.
Any ideas on how to resolve this?
Thanks,
Nick.

Hi,
I'm not selecting the node of the hierarchy.In selection criteria I select the entire hierarchy .
Thanks & Regards
Anita

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