Overcharged Taxes for Two Years.
I moved from NY to NC in Sept. of 2009 and have been charged NY sales tax (much much higher) on my two sub-lines.
I changed my address when I moved. Tricky part is that my main line reflects NC taxes and I don't look at all the billing details for the sub-lines. I have paid about $100, respectively, to Verizon for NY for no reason.
They are willing to give me back three months difference. It takes two billing cycles to update the tax info. Seriously? Unless my job is to call and say, hey not only did I change my address, but I'm going to request you change my taxes for ALL lines at the same time.
The phones are used from NC. Not to mention that I one time had a line for Internet, so I'm sure the overcharged tax amount is much higher than I'm estimating.
So, if any Verizon employee reads this, how can I get my money back? This isn't my fault and I want to fight it. NY even refunds over paid taxes. I feel like I've been ripped off.
Shanab wrote:
I moved from NY to NC in Sept. of 2009 and have been charged NY sales tax (much much higher) on my two sub-lines.
I changed my address when I moved. Tricky part is that my main line reflects NC taxes and I don't look at all the billing details for the sub-lines. I have paid about $100, respectively, to Verizon for NY for no reason.
They are willing to give me back three months difference. It takes two billing cycles to update the tax info. Seriously? Unless my job is to call and say, hey not only did I change my address, but I'm going to request you change my taxes for ALL lines at the same time.
The phones are used from NC. Not to mention that I one time had a line for Internet, so I'm sure the overcharged tax amount is much higher than I'm estimating.
So, if any Verizon employee reads this, how can I get my money back? This isn't my fault and I want to fight it. NY even refunds over paid taxes. I feel like I've been ripped off.
i dont th ink you can, the terms and condition state how long you have to dispute a bill, it may be 90 days or something like that
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