Overdrive download errors: 2004

Each time I try to download a EPUB book to my iPhone 4 via the Overdrive app, I get this error message.....
"ACS4 Authorization Error: 2004
Adobe Request
Error: E_ADEPT_UNKNOWN-"
The only thing that has worked is deauthorizing and then reauthorizing my Adobe account, but each time I do that I get another error message....
"Fulfill:2004
Adobe Request
Error: E_ADEPT_LIC_TOKEN_NULL_DATA-"
Once I clear this error message, my books just start downloading on their own.
I have no idea what these mean, but it's getting a bit annoying to do this every time. Any suggestions?
Thanks!

Are you downloading directly onto the iPhone Overdrive app, or are you downloading to ADE on a computer then moving the books to Overdrive?
If the second, try using the Bluefire app on the iPhone instead of Overdrive.
It seems to be more reliable then Overdrive app; and it can read Overdrive library books (with proper authorization), but can't download them directly.

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I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
Thank you.

I am trying to use overdrive and keep getting error 2004.

I keep getting error 2004 on overdrive. How do I reset my adobe?

Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html
They can reset your authorizations, and then you must reauthorize any devices you still need.
(Unfortunately, Adobe haven’t got round to an admin website for viewing and editing authorizations.)
Some of the representatives haven't been properly trained and don't know what to do (and claim there is nothing they can do);
in that case the only way seems to be to give up that chat and try another session hoping for a properly trained representative.
If your problem is with another device using Overdrive, Bluefire, Aldiko or similar third party app, it is recommended not to mention that app when on the chat, just mention that you have run out of authorizations (E_ACT_TOO_MANY_ACTIVATIONS) . Thanks to AJP_Bear for that tip.

When trying to download a libraory book I get an error:2004 warning. how do I clear this?

when trying to download a libraory book I get an error:2004 warning. how do I clear this?

Try here:
iTunes Store: "Error (-50)" when downloading purchased content

HT3964 Asc4 license initialization error:2004 for adobe reader

Has anyone had problems with Overdrive app downloading book with the following error
ASC4 License Initialization
Error:2004
Abobe Request
Error:E_ADEPT_DATE_SYNTAX-2012-08-25T04:06:397Z AM

Overdrive ASC4 Adobe license initializtion error 2004 on iPad3

Adobe authorization error 2004, what do i do?

Error 2004, authorization too many times. Now what?

Visit Microsoft at this site download converter.Install drag XML file and it creates a standard .doc, .xls or .ppt copy on your desktop.
Its free and works a charm.
NO need to spend a penny/cent
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6B9238E1-CF69-48C4-B F2D-C4A8ACEEE520

Error:2004

I have the Overdrive app on my ipad and when i log in it keeps telling me that this adobe id has been authorized too many times how do i fix this, because i rent library books for school and this is how i get them

I have the same problem after reinstalling OverDrive multiple times on my iPad. The error message is "Error:2004-This Adobe ID has been authorized too many times."
How can that not be an Adobe problem? I'm trying to authorize it using my Adobe ID.
As mentioned before, there is no OverDrive forum. I'm not saying that OverDrive is not buggey, it is. Worst ereader I have tried, but that's what our local library requires. I've found a workarround for the issues with OverDrive, but when I try to authorize it again, I get "Error:2004-This Adobe ID has been authorized too many times."
I tried contacting Adobe support, but the only thing I can find is a link to chat. Chat was no help at all. Directed me to http://kb2.adobe.com/cps/405/kb405200.html. All that address is problems with ADE in Windows. It sends you to http://www.adobe.com/support/digitaleditions/ which has a link to Contact Support (http://www.adobe.com/support/digitaleditions/supportinfo/) which takes you to chat. Chat is no help!
All I want done is to somehow clear the Adobe ID history of past installations so I can authorize the reader again.

Download error in (osx) adobe desktop app (corrupted download link).

Here is a discription of the problem. Please consider that some of the wording might not be correct, as I do have to translate the error message from German into English.
Using OSX 10.9.2, when clicking inside the adobe desktop app (top of the screen bar) on the tap "apps", the following screen (screenshot) appears, which states, translated from top to bottom:
download error
download error. Please contact support.
(link) contact support
(link/button) download creative cloud -> This button unfortunatly leads to the following error page "http://www.adobe.com/special/errorpages/404.html"
All apps, like Bridge, Photoshop, Lightroom, etc. are installed and work just fine. So no problem here. I seem however unable to redownload the desktop app (in order to reinstall). As stated above the provided link inside the desktop app itself is coruppted and within the (online) web-based download centre (user logged in) I am only adviced to use the desktop app. This is a dead end and I do not know what to make of this error, let alone solving it. Please help!

I am sorry Romsinha but this doesn't really help.
I already restarted the desktop app and while I am obviously online and connected the problem (error message) remains the same. Information within the "home" tap is recieved/loaded (little blue spinning wheel) stating that various apps recently have been updated. Yet the same loading wheel within the "apps" tap results in an error. My best guess is that some internal link within the app is corrupted, leading to a source on a server that can not be reached.
UPDATE
I clean uninstalled adobe creative cloud as discribed in the article you provided (using the cleaner tool) and even uninstalled the browser plugin. After downloading and reinstalling creative cloud the problem however remains the same. "Apps" tap still shows the same problem. "Home" tap now displays the following:

"Download Error" - Can't download/install any programs.

I downloaded CC on my Win 8.1 machine (after a windows crash and upgrade to 8.1). Previously it was working fine (on Win 8). Now the CC desktop app connects to my account but the Apps tab has a red exclamation error and when you click the tab it says "Download Error." and to "Please contact customer support." (See below:)
Apparently this seems to be a prevalent issue as I see multiple threads and support requests with this same error.
I got on Chat and followed all the troubleshooting advice, uninstalled, reinstalled, used the Removal tool, deleted folders from the AppData locations, everything. Finally was getting ready to do something else and the Adobe server disconnected my chat session.
I know it is not MY internet connection because everything else is up and running fine, including streaming radio progams and other chat programs.
I tried visiting something on Adobe's siteand received the following error:
So what is going on Adobe? I need to get my programs back so I can get back to work.
Edited to add - After another hour of being on chat support I got disconnected again. Same error: "Sorry, we're having technical difficulties."

So after four hours and dozens of troubleshooting issues, I figured out what was wrong. I am on a fixed-wireless system at home. I have used this same system and network setup in the past for CC. My average DL speeds are 2.0 Mbps. Not super fast but it has worked in the past. On the 3rd or 4th chat session I was told that you can't use wireless with CC and I need to be on a fixed wired connection. Finding that as rediculous as possible, I decided to test my network. I logged off and used my AT&T CELL PHONE as a hotspot (which gets me about 4.0 Mbps download speeds, albeit with a higher ping) and VIOLA the Apps tab is there and I can download programs.

Download Error on Mavericks (mac)

When I go to the Creative Cloud application on the desktop, I go to the Apps tab and I get "Download Error" and when I try to reload the application, the error persists.
I'm on a macbook running Mavericks, I've deleted the AAMUpdater (though it creates a new one every time I reload the applications) folder in ~/Library/Application Support/Adobe... As per Re: Creative Cloud "Download Error" message , I looked in the OOBE folder and there was no opm.db, just a singe folder alias called "PDApp," which contained a pim.db, along with a bunch of other folders and files.
When I enabled the root user and logged into that account after restarting, I tried the Apps tab again and it was working just fine, in the root user. But when I logged out and back into my regular account, I was still getting the download error. I've tried uninstalling and reinstalling Creative Cloud and that didn't work. I have Photoshop and Fireworks installed, so it WAS working at some point in time... I'm out of ideas... Help please?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

Download Error

Hi, got an error message in the App section of CC Desktop on a PC with Windows 8.1: download error. I tried several time to reload the applications with no results. Any idea?

Hi Marco,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Adobe application manager - download error. please contact customer support

trying to download cc apps to my laptop (my second computer) - mac os 10.8.3 - safari browser (failed w/ firefox too)
been having this issue for a couple months... want to clear it up befor the new cc releases
so I just uninstalled and removed all adobe apps from my computer - including the adobe application manager
restarted my computer (shut down my desktop) - downloaded the 'new' adobe application manager
tried to log in and got the following error (same error I have been getting for months)
adobe application manager - download error. please contact customer support

I renamed the OOBE folder to OOBE_old
but I cannot find the opm.db file -
I do not seem to have a library in my user h2oonstone folder...
I did search the HD for the opm.db file - says nothing found

Adobe oobelib.dll download error 48

I am getting the adobe oobelib.dll download error 48 when downloading adobe creative cloud desktop app on PC, how do i fix this

Hi jessmom3,
You may also refer to the help document:
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Regards,
Sheena

AAM 6.2 All - Download Error (U44M1I216) updating Adobe CSXS Infrastructure CS6

I'm a CS6 Cloud subscriber running Win7 32-bit and have been having the general 'Download Error/Update Failed' issue with AAM since 12/15/2012. I spent a couple of hours on the Live Chat line with an Adobe support person during which I downloaded and used the Cleaner; downloaded and installed the AAM 6.2 All package but continued to have the same issue 'Download Error/Update Filed' since.
I believe that I made progress this morning after reading a post on the boards from a direct licensed user with a different AAM issue. I used the Help/Update function of one of my CS applications which brought up an instance of AAM which, unlike the 'normal' System Tray version of AAM, didn't immediately go to the 'Download Error/Update Failed' state. This instance of AAM presents both an About and Preferences buttons. I pressed the Preferences button and this next screen showed the list of my applications and had both a Cancel and OK buttons.
When I pressed the OK button, I got to another screen with the list of my applications and About, Preferences and Update buttons. In addition to the list of my applications, each application had both a checkbox and an list expose button. When I pressed the list expose button for each of my applications, I got a complete list of the updates - at the 'package/version level - that AAM 6.2 ALL was attempting to install on my machine in order to maintain all of my applications.
I used that list to go to the Updates page on Adobe to find each of the listed package/version combo's that were listed by AAM 6.2:
17-Feb-2013   5:56:04a          2,473   Adobe Audition CS6 5.0.2 02-17-2013.log.gz
17-Feb-2013   5:44:42a          2,420   Adobe Bridge CS6 5.0.2 02-17-2013.log.gz
17-Feb-2013   7:01:32a          2,457   Adobe CSXS Infrastructure CS6 3.0.1 02-17-2013.log.gz
17-Feb-2013   6:30:08a          2,191   Adobe Dynamic Link Media Server 1.0.1 02-17-2013.log.gz
17-Feb-2013   6:32:14a          2,453   Adobe Extension Manager CS6 6.0.5 02-17-2013.log.gz
17-Feb-2013   6:42:52a          2,161   Adobe Media Encoder CS6 6.0.3 02-17-2013.log.gz
17-Feb-2013   6:16:28a          5,759   Adobe Photoshop CS6 Support 13.0.1.1 02-17-2013.log.gz
17-Feb-2013   5:38:10a          2,135   Adobe Prelude CS6 1.0.3 02-17-2013.log.gz
I downloaded and installed each of those update packages, one by one, and wittled down the list of packages that AAM sensed as needing to be updated down to just the 'Adobe CSXS Infrastructure CS6' package - needed by both Photoshop and Prelude.
I used the CSXS Infrastructure CS6 install log file - C:\Program Files\Common Files\Adobe\Installers - to confirm that the installation of the specific version that I had found was successful and it was:
02/17/13 07:01:30:198 | [INFO] | | OOBE | DE | | | | 4576 | Successfully installed 1 component:
02/17/13 07:01:30:198 | [INFO] | | OOBE | DE | | | | 4576 | - Adobe CSXS Infrastructure CS6_3.0.1_AdobeCSXSInfrastructure3-mul
I assume that there must be a later update to the Adobe CSXS Infrastructure CS6 package that isn't yet posted on the general Update site for direct down load. When I try to use the application specific instance of AAM to do the update of both Photoshop and Prelude with the version of CSXS that it senses is needed, I get the U44M1I216 error code in the AAM log.
Does anyone know if there is a later version of CSXS that is being called for? If so, do you have a link to where on the update site I can download it for direct update?
Thanks,
Frank

Hi,
Did exactly what was recommended and this was the result. Now there's a new error code for Premiere Pro.
Adobe After Effects CS6 11.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Extension Manager CS6 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Premiere Pro CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I208
Adobe CSXS InfrastructureCS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216

Overdrive download errors: 2004

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