Overdrive media console for downloading digital media from library

new hp laptop has windows 7 I can download audio books from library (NC digital library). But when I click to play book nothing happens. A small circle spins a one second. Can you help me find the right path to get this to work?

yes, yes, and yes. Now it's worse. when the display goes in stand by it shuts down. I am now installing the latest iphone version and seeing if it helps. I have gone to getting audible books.
What's changed is that i got an ipad and kindle and am syncing between devices for books from amazon.
On i side note why i am not running latest version of iphone. I stayed away from syncing or upgrading the iphone from laptop because of previously losing all data. Apples  answer was that I should use more than their itunes software for backup since they don't maintain multiple versions. (during version upgrade the backup it took was corrupted thereby losing data of last good backup) so any istore app that had data was lost.

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