Overprinting occurs when printing a playlist in CD Jewel Case Insert format. Anyone out there have this problem and a solution?

Overprinting occurs when printing a playlist in CD Jewel Case Insert format. Has anyone had this problem and found a solution?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

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I am trying print to a Lexmark C543 network printer from a PowerPC G5 (running 10.5.7). Prior to receiving the error message (Empty print file!) the print queue displays the following messages: “Looking for Lexmark C543” and then “The printer is now on-line”.
Now there is a twist, I can successfully print test pages, pdf files (only using Adobe Reader 9.1.2, not the Apple Preview application), and image files (only using Adobe Lightroom 2.4, not the Apple Preview application). If I try and print a webpage using Safari (4.0.1) or Word document using Word:MAC 2008 version 12.1.9 it will error out, unless I print it to a PDF and then reopen the file via Adobe Reader.
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Below is an excerpt from the CUPS error log that might shed some further light on the subject.
I [29/Jun/2009:10:59:44 -0400] [Job 6] Started filter /usr/libexec/cups/filter/cgpdftops (PID 205)
I [29/Jun/2009:10:59:44 -0400] [Job 6] Started filter /usr/libexec/cups/filter/pstops (PID 206)
I [29/Jun/2009:10:59:44 -0400] [Job 6] Started backend /usr/libexec/cups/backend/mdns (PID 207)
E [29/Jun/2009:11:00:11 -0400] PID 206 (/usr/libexec/cups/filter/pstops) stopped with status 1!
I [29/Jun/2009:11:00:11 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
E [29/Jun/2009:11:00:11 -0400] PID 205 (/usr/libexec/cups/filter/cgpdftops) crashed on signal 10!
I [29/Jun/2009:11:00:11 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
E [29/Jun/2009:11:00:11 -0400] [Job 6] Empty print file!
E [29/Jun/2009:11:00:14 -0400] PID 207 (/usr/libexec/cups/backend/mdns) stopped with status 1!
I [29/Jun/2009:11:00:14 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
I [29/Jun/2009:11:00:14 -0400] [Job 6] Backend returned status 1 (failed)
I [29/Jun/2009:11:00:14 -0400] Saving printers.conf...

PaHu,
Thank you for welcoming me to Apple Discussions as well as explaining what you saw in the log.
I downloaded and ran the 10.5.7 Combo updater, but unfortunately it did not resolve my empty print file error.
Print Therapy (version 6.0.5) you suggested (and I downloaded) looked very promising. Unfortunately it too did not resolve my empty print file error. I have included the Print Therapy log below in hopes it will shed more light on the problem. The Print Therapy log stated: "You may need to reinstall OS X to resolve your printing issues." I am assuming this is probably because of the three missing files/directories it found.
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###Permission Repairs###
Starting permission verification and repair, omitting localized files...
The file /private/var/run/cups/certs/0 is missing!
The owner setting for the file /Library/Printers/InstalledPrinters.plist is incorrect!
It is 501, but should be 0
Repaired.
The directory /var/db/lockdown/Library is missing!
The directory /var/db/lockdown/Library/Printers is missing!
The directory /var/db/lockdown/Library/Preferences is missing!
The permissions for the directory /Users/Beth/Library are incorrect!
They are drwxr-xr-x, but should be drwx------
Repaired.
Recreating symbolic links...
Done.
Verification complete.
1624 files examined. 2 permission problems were found and repaired. It is recommended that you verify the permissions again to make sure the values are correct.
4 missing files/directories found during the verification process. They may be responsible for certain printing problems. Print Therapy cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
*******************Restarted Computer and re-added printer (test print failed, same problem)*******
###Temp & Prefs###
Starting /private/tmp directory and /tmp symbolic link permission verification...
Verification complete.
No problems found with the /private/tmp directory and /tmp symbolic link permissions.
Begin deleting temporary files for all users...
Temporary files for all users deleted successfully.
###CUPS Tools###
Stopping the the cupsd process...
The cupsd process has been successfully stopped. Please note that printing and/or adding printers with the Print & Fax System Preferences pane will not be possible until the cupsd process is running again.
Deleting the contents of the /private/var/spool/cups directory...
4 file(s) deleted from the /private/var/spool/cups/cache and /private/var/spool/cups/tmp directories.
Creating a new cupsd.conf file...
The cupsd process has been successfully started.
The cupsd.conf file was successfully replaced.
*******************Restarted Computer (test print failed, same problem)*******
###System Users###
Verifying root user attributes...
The information for the root user appears to be valid.
Verifying Printing Services user attributes...
The information for the Printing Services user appears to be valid.
Verifying Print Operators group attributes...
The information for the Print Operators group appears to be valid.
###Reset & Backup####
Begin resetting the printing system...
The printing system was reset successfully.
*******************Restarted Computer and re-added printer (test print failed, same problem)*******
###Permission Repairs###
Starting permission verification and repair...
The permissions for the file /Library/Printers/PPDs/Contents/Resources/Lexmark C540.gz are incorrect!
They are -rwxrwxr-x, but should be -rw-rw-r--
Repaired.
The permissions for the file /Library/Printers/PPDs/Contents/Resources/Lexmark C543.gz are incorrect!
They are -rwxrwxr-x, but should be -rw-rw-r--
Repaired.
The permissions for the file /Library/Printers/PPDs/Contents/Resources/Lexmark C544.gz are incorrect!
They are -rwxrwxr-x, but should be -rw-rw-r--
Repaired.
The directory /var/db/lockdown/Library is missing!
The directory /var/db/lockdown/Library/Printers is missing!
The directory /var/db/lockdown/Library/Preferences is missing!
Recreating symbolic links...
Done.
Verification complete.
4880 files examined. 3 permission problems were found and repaired. It is recommended that you verify the permissions again to make sure the values are correct.
3 missing files/directories found during the verification process. They may be responsible for certain printing problems. Print Therapy cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
---Second run (verification run)---
Saturday, July 18, 2009 10:38:13 PM
Starting permission verification and repair...
The directory /var/db/lockdown/Library is missing!
The directory /var/db/lockdown/Library/Printers is missing!
The directory /var/db/lockdown/Library/Preferences is missing!
Recreating symbolic links...
Done.
Verification complete.
4880 files examined. No permission problems were found.
3 missing files/directories found during the verification process. They may be responsible for certain printing problems. Print Therapy cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
*******************Restarted Computer (test print failed, same problem)*******

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tt2
Message was edited by: turingtest2

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I am unable to print a proper playlist in the jewel case format. Lines print on top of one another. No problem with other print formats

I am unable to properly print a playlist in the jewel case format. All lines bunch together. I have no problem with other print formats. Help please.

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Can't print jewel case insert

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I am also having problems. I printed a Jewel case insert about a month ago without any problems. Today I have tried every option available without success. The picture prints correctly but the playlist does not. The preview shows the correct insert but when it prints, all the song titles are printed on top of each other. I am using Windows 7 & the most recent iTunes version.
I don't like the new iTunes. Having to create a playlist everytime you want to burn a CD is annoying. Used to be able to just click on the album, burn and print jewel case insert. I have been thinking about uninstalling iTunes and rolling back to a previous version but am afraid it will not work.

Jewel case inserts are not printing full size

Hi all,
This might be a more appropriate topic to one of the general forums, but I thought I'd try here first...
I have a color printer (Lexmark z23) hooked up to an old PC, and wanted to print out a color copy of a jewel case insert. (I only have a b/w laser printer hooked up to the Mac.) So I used the print command in iTunes but saved it to PDF instead of printing. I then emailed the file to myself to get it to the PC... but when I printed the PDF, the jewel case insert was "shrunk" slightly. It's not the right size for a jewel case anymore. I even tried "printing" (to PDF) on the Mac at 105%, but then it gets cut off at the edge of the page.
Is this a printer problem or an iTunes problem? Or a problem caused by the backasswards way I have to print the things? I really don't want to have to buy another program just to print darn jewel case inserts. I don't need anything fancy, and the iTunes printing options would suit my needs just fine.
Any help much appreciated!
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Overprinting occurs when printing a playlist in CD Jewel Case Insert format. Anyone out there have this problem and a solution?

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