Oversaturated prints not matching Pantone swatch

Head is melting with this HP lazerjet 2550L. Nothing prints as it should or matches Pantone swatches. All my prints are way too intense in colour but the odd thing is that my monitor matches exactly the pantones in the swatch booklet (which is new, not faded). Strangely enough, i have had some test prints done from a repro place and they the colour is the same as my printer! Can't figure out whats goin' on. ANY advice would be great, before i chuck it out the window. Thanks in advance.

Just because the monitor colours are close doesn't mean it is calibrated. I often find it is due to more good luck than proper CMS.
But more importantly when was the printer last calibrated? Does it use an internal visual cal or have you used a densitometer/spectro? And is the printer Pantone certified? A lot of colour LBP's struggle to get anywhere near the output of those ink-based swatches.
Regards,
Paul

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