Ovi apps issues with Nokia N9

I downloaded and paid for 'Magic Photos' and 'fmobi' which were unsuccessful but I've still been billed. It's nowhere to be found on my Nokia N9. What can I do please? It stated in red - unknown download error   .

If you reinstalled the OS again from Nokia, you may just have a defective phone and there could be something wrong with the hardware.  I have two N9's and I haven't experience any of these problems.
Can you record these problems and post the link to youtube here so I can see what's happening?
I Choose Nokia!

Similar Messages

  • Multiple issues with Nokia Lumia 920

    I bought my NL920 about one month ago (Telstra). It had been working flawlessly up until a few days ago.
    The first issue I noticed was the back, start and search buttons were no longer being illuminated, no matter what. I tried multiple soft resets to no success. I just left it, thinking nothing of the problem. 
    A day or so after I noticed the issue with the backlight, two more strange things began to occur: 
    Tilt doesn't work at all. The screen doesn't rotate when the phone is flipped, and it doesn't seem to recognise tilting whatsoever (noticed this when I attempted to play Doodle Jump).
    And second issue is apps are crashing as soon as they are launched. This doesn't happen with every app on the phone, but it occurs while trying to use some of my most used apps (Facebook and Camera are the main ones). I can't launch the camera app at all, and the side button doesn't work either. 
    I tried a hard reset in an attempt to resolve these issues, but all three issues are not fixed at all. 
    I have no idea what to do now. I've never dropped the phone, it's always been look after well. I am 99.9% sure it isn't something physical. 
    These issues all seem to have came after updating some apps (Extras & Info was one of them I believe). Could that be the problem?
    Swapping the phone for a new one would be a last resort. 
    Thanks in advance for any help!
    Solved!
    Go to Solution.

    I just reset it, didn't work unfortunately. Looks like I'm going to have to replace it. 
    Would I just have to take it to my Telstra shop and let them deal with it? Or can I send it to Nokia directly? 
    Thank you.

  • Special characters issue with Nokia Maps on N95

    Hi there,
    when using Navigation in conjunction with Nokia Maps on my N95, all streets and towns which contain any special character in their name (for example: é, è, ü, ä, ö, etc…) do appear as unreadable garbage on the screen of the N95.
    I only noticed the problem after having purchased the 3 years license Navigation upgrade (EUR 99.99) and immediately notified Nokia. That was back in October. Since then I have called them at least 10 times and ultimately I have asked for a refund as no solution is still available.
    In all these calls with Nokia, the only reasonable argument I heard was that maybe (!!!) the new software update version 20.0.015 released back at the end of November could solve the issue. Unfortunately, for my phone (which is a branded one) the update is not yet available.
    Today, after calling them again, I was told that Nokia’s policies do not foresee refunds and therefore my request has been rejected. I was told to bring my phone to a Nokia Store and see if they can help me (I don’t see how). I was also told that maybe I would have to send-in the phone for repair.
    This is soooo frustrating that despite the 3 months of patience and all the money spent for the N95 (not quite cheap), the navigation upgrade and the phone calls to Nokia, I still have the same issue. I will probably end up filing a complaint with a monthly consumer’s magazine in the hope they will publish my story.
    After all, it may not even be Nokia’s fault but rather the guys who are responsible for the maps, but if Nokia accepts to have a commercial venture with a vendor, than they also accept liability for the joint product. And by turning down my legitimate request for refund, they have proven not to give a **bleep** about people like you and me.
    Forgive me for the long post - needed to release some of the frustration...

    I have been using an N95-8GB since Nov.'07. From my experience with this phone that has a built-in mass memory besides the phone memory. I had trouble retrieving some of the softwares I have installed. For eg. I have saved some themes in the mass memory & I could not find it when I want to delete it. There are some 3rd parties games software inside where I cannot even delete
    This is what I don't like about the phone. I have bought an N82/Black recently as it uses an external memory card.
    Coming back to Nokia maps. Personnaly, I don't think they are that good & I have problem downloading it into my phone from my PC after having downloaded it from Nokia.
    By the way the Nokia map is not even the latest map 2.0. Is still a 1.0
    I used Navfone map software & it works OK in the 8GB. You have to purchase it.
    I have used a couple of N-series phones in the past ie. N-90, N-70, N-71, N-73, N-80/Black, N95, N-95/8GB & now N-82.
    Common with all N-series phones. After you have disconnected when you are done with your call you have to wait for a while before the word "disconnected" disappears.
    The more features it has, the more problem you are gonna to encounter.
    Unless you want to download softwares into your phone & have a good camera thats where the N series phones come in.
    For normal usage, a 40 series phone will suffice.

  • Gmail App Issue with picture embed in mail body

    Hi,
    I am an iphone 5 user and have installed the Gmail app from google inc. . But there seems to be an issue with sending emails.
    If a new email is composed with a picture copied from the camera roll or other app in phone and pasted onto the email body in the gmail app,
    and sent out, the email body gets stripped off the embedded picture.
    The sent email in the 'Sent' folder of Gmail app does not display the embedded picture. Is this a known issue with the Gmail app?
    Is there any resolution?

    Hi.,
    First you have to store image in MIME Repository. , then use HTM  type to send mail .,
    check these : [Send Picture in body of Email|Send an picture to body of an email;
    and  [Send HTML mail with image|Re: Send HTML mail with image;
    hope this helps u.,
    Thanks & regards,
    Kiran

  • Skype Sign In Issue with Nokia E5

    Hi Friends,
    I am facing skype log in problem in my mobile Nokia E5 where as via PC i can logged in successfully. Through mobile whenever i try to log in skype it shows skype sining and later on after few seconds it stop working. Plz suggest how can i resolve this issue with my Nokia E5 ?

    Hi kishor12345,
    To further verify, are you using the internet browser when trying to access the Skype? If so, have you tried browsing the other website wherein you need to sign in your account first before you can proceed? In case that you are using mobile data, please use Wi-Fi connection instead. You may also restart your phone by switching the phone off, take the battery out, put it back in after a few seconds and switch your phone on.
    Let us know how it will go. 

  • Vevo App issues with Apple TV 6.02 update

    I have 2 Apple TVs.  One is running the 6.0 software and the newest Apple TV that we got for Christmas is running 6.02.  The Vevo app doesn't appear to be working correct on version on 6.02.  The videos have some sort of lag.  It is almost as if they are slowed down or not buffering correctly.  This issue doesn't happen with our other Apple TV running the 6.0 software.  Both Apple TVs are connected to the same WiFi network.  I can run other apps on the new Apple TV such as Hulu and there isn't an issue.
    Has anyone else seen this issue with Vevo?  Fix? 

    Hi I've just got an ATV for Xmas, I'm hard wired (cat5) direct to my new BT home hub5, I had infinity2 installed last November and am supposed to be getting upto 80mb! In reality I'm consistently getting 30mb.
    Testing using speedtest.net and the BT wholesale test page!
    I had an engineer out last week as I getting drop outs and the odd unexplained Speed drop off, worst I've recorded is 0.80mb!
    Only thing engineer could find was that the fibre line at the cab was 40mb not 80 that it should be!
    However even on 30mb I'm continually seeing buffering problems on vevo!
    Don't get it on Anything else other than iplayer.
    Was watching an hour programe a week or so ago and had 1-2 buffering fits and then it froze completely and had to be restarted from the beginning of the programe!
    I've seen 3-4 network drop outs in the last week, which obviously forces everything off the network!
    Can't get any joy with BT as every time they test they see near to 30mb!
    I know the engineer did as good a job as he could as I was a BT engineer for 10 yrs and understood what he was doing!
    The lagging is very annoying!
    Any ideas?

  • Issues with Nokia Music - Nokia 5800 XpressMusic

    Hi All,
    I just bought my Nokia 5800XM today and I really am enjoying it. However, the issues I'm experiencing with Nokia Music are very frustrating...
    In short:
    1) I already updated all components, my Nokia itself and all the applications that came with it
    2) I already reinstalled Nokia Music after uninstalling it from Add/Remove Programs
    3) Main issue is as follows:
    -> Downloading Nokia Music itself: No probs
    -> Installing it using the Nokia Installer: No probs
    -> Starting it up the first time: I do get a welcome screen where I have to fill in a few things (language, if I want to import music right away and such). No errors here.
    -> However, when clicking "Next" in this screen, Nokia Music doesn't load at all. I get an error (MS Vista:Application is not responding and MS Vista is searching for a possible solution). A few seconds later MS Vista can't supply a solution, so the only option is to shut Nokia Music down without ever seeing the program.
    This is very frustrating. Even more so, since I got 2 vouchers for a total of 125 music clips which I would really like to use besides my future purchases.
    I would really appreciate it if someone knows the definite solution for this very irritating issue.
    Thanks in advance!

    Hi Freekiedee
    Try to re-install the nokia music by following these instructions.
    1. Close the Nokia Music PC application
    2. Go to Add/Remove programs and uninstall Nokia Music
    3a. On XP, delete C:\Documents and Settings\<<Windows username>>\Local Settings\Application Data\Nokia\Nokia Data Store
    3b. On Vista, delete C:\users\<<Windows username>>\appdata\local\nokia\Nokia Data Store 
    4. Download and install Nokia Music from http://europe.nokia.com/get-support-and-software/download-software/nokia-music-old/download
    http://www.nokia.com/support

  • Conflicting app Problem with Nokia mail app

    i have a nokia asha 206 duel sim phone. Few days ago i have updated my nokia mail app. After updation it is not not opening and respondin as 'conflictio app show items'. Any one please tell me the solution. Please tell me how to re-update this mail mail app.
    Thank you

    Hello. There are several threads in the forum discussing this issue. We suggest visiting the below links and try the suggestions provided.
    http://discussions.nokia.com/t5/Asha-and-other-Nokia-Series-30/conflicting-item-mail-on-my-asha-210/...
    http://discussions.nokia.com/t5/Phone-Applications/Mail-app-issue-Nokia-Asha-201/td-p/2303383
    BTW, it's best to check if your phone is running the latest software. Go to Settings > Phone > Device updates to check for it.
    Let us know how it will go.

  • Music App Issues with iOS 5

    Ever since I've updated to iOS 5, I am having issues with the Music app. First issue is that when playing songs in a playlist, the music will just stop playing although the "play" icon is still active. The second issue is that the app will just crash when playing music in a playlist. Anybody else have this problem?

    Sounds like something got corrupted with the update process, try:
    1- Power off/on.
    2- Reset
    3- Restore from backup
    4- Restore, then load last backup
    5- Restore, then set up as new iPhone
    Hopefully one of the first 3 will work since they're fast.  The 5th one is the last resort since you'll have to re-do everything on your phone.

  • Issue with Nokia Ovi Suite!

    hi! i have upgraded from nokia 6230i (i used for 6 years) to E7. i have certain problems.
    To sync my contacts, photos, calander entries, messages, i had downloaded nokia ovi suite on my PC (Laptop Dell Latitude E6400) and then conected my device via USB. my device showed up on the suite and started charging and i was able to sync every thing. i did this 4 to 5 times. however now when i connect my device to my PC my device does not show up in the ovi suite but my device shows Nokia Ovi Suite- Active! i have not been able to sync via USB since. whenever i connect my device via USB to my PC a dialog box appears on my PC and shows USB device not recognised. i have tried every thing from enabling the device through Device Managar, installing drivers, uninstalling the device, reinstalling the device but the same dialog box appears again when i connect via USB. I am able to sync via Bluetooth my device shows in the Ovi suite but downloading apps, games, songs, software updates etc., cant be done.  Also for charging the device when i connect the charges it takes 4-5 times to show the charging info! and thereafter the device starts charging. I thought there might be a problem with the USB cable but it works fine with my friend's Nokia X2. i have checked the USB ports on my PC but they are also working fine with other things like USB mouse, Modem etc. I know my last resort is to visit customer care. but if any body can help me i will be realy greatful. I have the latest software version of Nokia Ovi Suite on my PC and also my device.

    Hi,
    I have the same problem running Vista and Ovi ver. 3.0.0.290. I ran through your steps but no change. It's a brand new N8 and the phone will not show as a New Device via the USB connection. Although configured to start when connecting the phone via USB, Ovi will not start so I assume the connection is not established between Ovi and the phone. My laptop sees the phone just fine and files can be transfered vie Explorer. Any other ideas? Much appreciated. 
    Thank you in advance!
    Screenshot attached.
    Attachments:
    OviUSB Connection Problem.jpg ‏31 KB

  • Routing issue with Nokia Drive on Lumia 900

    So I finally tried to use Nokia Drive on a real trip (in New Jersey, USA) and I've noticed that the software often seems stuck on returning you to the originally plotted route when you deviate from it, instead of finding the best remaining route based on the new location. I'll give details for my particular trip in case this is a local issue.
    We decided to take the NJ Turnpike to route 18 to River Road to Interstate 287 instead of 295 to 206 to 287 as Nokia Drive recommended (the routes are roughly equivalent in travel time, so I don't fault this initial route selection). When we entered the Turnpike, the new route kept trying to get us to 295 until we passed Exit 7 (In reality, past Exit 5 there isa considerable penalty to getting off the turnpike and onto I 295).
    Finally, after Exit 7 it decided we should stay on the turnpike and get to 287 directly using Exit 10 (This too is roughly equivalent in travel time, so it was a reasonable suggestion). Once we took Exit 9 to route 18 instead it picked a different route than the one we are familiar with and this is where the biggest problem occurred. The route it suggested would enter 287 North at Exit 7, while the route we took entered 287 at Exit 9. It kept insisting we get back on its rout and get on at exit 7 to the point that when we were about to enter 287 at exit 9, it told us to get onto 287 *south* and take it to exit 7 where we would exit the highway and immediately re-enter it northbound. This is rediculous and should never have been suggested.
    Am I right in my assessment that the software tries to stick to the original route instead of calculating a new one on the spot? What possible advantage can there be in doing it this way?
    Thanks in advance,
    Boris

    Here is a quite stupid example on route recalculation and how it tries to return to the route originally suggested. The recalculated route suggests that I turn right, drive a few meters and then make a U-turn. The error is not in map data itself. The other picture shows that turning left is not forbidden.
    Fonero
    (Lumia 820, 8.0.10328.78, 3047.0000.1328.0003, Here Drive+ 3.0.4121.0, map 8.30.51.121)
    Attachments:
    MapsRoute.jpg ‏15 KB
    MapsRoute2.jpg ‏15 KB

  • Parental Controls Always Allow App issue with Blender app (3d modeling app)

    To whom this may concern,
    I have a 3D modeling app called blender. I have installed it on my mac os running on lion (os 10.7) currently.
    What I want to do. Always run this app on an account that has parental controls set up on my mac. The blender app would be a part of the allowed apps for the account.
    Here's where I have my problem:
    I have set it up to run on an account that has parental controls set up.
    The problem I keep running in to is that every time I try to run blender I receive a popup window that says the app is not allowed and gives me three options: always allow, allow once, or okay (and close without trying to open).
    Everytime I try to click always allow and enter my password, the process just repeats the next time I open the app. This make me believe that perhaps there is some sort of executable that the blender app uses before starting that the parental controls is stopping and even when I allow blender to start, there is something else not being allowed through. Any ideas on how I can work around this (obviously I want to keep parental controls on to prevent access to other apps)?
    I'm not overly computer savvy but I can give some more info as requested if my question needs further explanation/documentation
    I guess the best way to see the problem for yourself is to download blender and try using it on an account with parental controls, heh heh.
    This is more of an annoyance having to enter the passcode everytime I want to use this wonderful app.
    Thanks for any help.

    Solution:
    I updated to OSX Mavericks and the parental controls issue went away for Blender.
    Hurray!

  • Software issue with nokia 6500 slide handsets

    Hi All
    I have 2 nokia 6500 slide handsets that seem to have the same issue that driving me mad..
    It seems no matter how many times i set a ringtone and screen saver, the phone reverts back to the standard nokia ringtone and a blank screensaver???
    I have phoned my network provider who dont seem to be of any help at all and just keep advising me that i should try upgrading the software via the pc suite which ive done several times with no fix!
    Im thinking this must be a fault with this handsets/ software as both my phones are doin it and also 3 of my friends phones also are doin the same thing!
    Does anyone know why this keeps happening as im really getting fedup with having to reset my ringtone/ screen saver all the time..
    Thanxs rich

    I purchaced a nokia 6500 slide around christmas 08 and by janurary it was away getting fixed because of the phone whiting out resetting scrambling my contacts wouldnt take pictures wouldnt read my memory card because of the stupid clip on the back which you need so it will read it is now august 09 it has been away for repairs 3 times in total it has spent about 3 months away being repaired so i do not reccomend buying one waste of money and time thanks nokia job well done. 

  • Issues with nokia configuration tool 5.0 - E72

    I wanted to install a new profile and save the old one for a few people.
    Since typing on the PC is much easier, I hoped I could use the configuration tool
    After reading the data it lost contact and couldn't find my phone again.
    A new try after running PC-Suite 7.1 first:
    it finds my phone (with latest firmware) but cannot import / read any data
    Any ideas?
    By the way: the change language options doesn't work (only English has been installed)

    Hi,
    I am experiencing similar issue: from PC Suite v 7.1.40.6 I can see the Nokia E72-1 mobile phone, from the Nokia Configuration Tool v 5 I can also see the Nokia E72-1 but from the Configuration Tool I cannot Edit Online the mobile phone and I cannot push a configuration either. This is weird !
    Also, wether the phone is connected through USB or Bluettooht, I get the same results.
    Anyone has an idea why this happens and how to solve the situation ?
    Regards,
    Bluea.

  • Ovi maps problems with Nokia 5800 xpress music

    Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

    I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
    I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
    Please Nokia Support, help us out.

Maybe you are looking for