Ovi map update failure

Hi,
I connected my X6 to OVI suite on my PC and it informed that there were updates.
So I went to updates and selected the optional updates in which it showed that there is an update of OVI maps. Since I was not interested in all other optional updates i selected this one and started the update. After downloading the update, the update started and after a few minutes I got an error message: "Update failed: an internal error occurred"
My OVI maps version is 3.04 and firmware version of X6 is 32.0.002. I know that my OVI suite is not the latest version but that cannot be the problem.
I can update maps without problems, also delete and add are no problem, but changing from OVI maps 3.04 to 3.06 always fails (have tried is several times, also disconnecting the phone, resetting it etc...).
Why does the update fails????
Regards,
Rene

@Moma13
Perhaps posting which device with what firmware version you have run into issues with would be helpful here. Resetting device to "Out of box" state and/or re-installing exisiting device software using Tools > Software updates > Re-install within Nokia Suite upon PC will resolve most issues.
Nokia Maps v3.06 & later use mapping 0.2.46.103 whereas Ovi Maps v3.01, 3.03 & 3.04 use 0.1.28.107 so old set of mapping would have to be replaced anyway as part of update.
Sometimes installing Nokia Maps v3.06 provided there is enough free phone memory (>20MB) can entail removal of more files as in this post:http://discussions.nokia.com/t5/Maps-Navigation-and-GPS/Ovi-Maps-v3-06-File-Not-Found-Installation-E...
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4. Open the maps app on your phone and wait until folder structure is recreated
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Hi.
I have a problem with my N82 Series Nokia.
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As far as I can determine Ovi maps is the mapping software (program) which installs to C (phone memory) and Nokia maps is the map data that you have loaded which I believe are installed to E (mass memory).
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Message Edited by rider5512 on 29-Jan-2010 05:16 AM
Rider5512

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Solved!
Go to Solution.

I'm actually having the same question but nokia maps updater is for updating maps, but what should i do in case if i uninstalled ovi maps from my device?
Let me first explain abit what i did and what didn't work for me:
I updated the original maps appilcation on n79 that came with firmware 11.049 through ovi suit application. then i decided to uninstall it and what i did is i removed it from add/remove system from the phone. i tried to open the old maps icon in the main menu it fails "can't open the following application. the newest version is under nokia.maps". i gave ovi maps updater a try but it fails to read data from my phone. so i searched over the internet for maps 2.0 .sis file and found it under the following link http://nds1.nokia.com/files/support/global/phones/software/Nokia_Maps_2.0_4503_3.1_u.sis then i opened it with ovi suit. the thing is that the installation ends successfully but when i try to open maps application again from the menu, i get the same error as before and the installed version isn't listed in add/remove menu. i tried to reinstall the firmware, but it didn't reinstall the original maps.
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If Nokia/Ovi Maps won't startup

This problem is usually caused by corrupt map data.
To fix this issue, you first have to delete the current map data. Using File Manager, delete the "Cities" folder on your memory card/mass storage.
Then start up the Nokia Maps application and download a few kb of map data so that it recreates the folder and file structure required for the map data.
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This solution has been known to work with V3 when it too fails to start. With V3, Both the "Cities" folder and the "qf" file need to be deleted. The remaining procedure is as V2 above.

Hi thakaran
If it wasn't for the loss of data I would suggest that you carry out a "hard reset" with device off hold down green, red and camera keys while pressing power button until Nokia "shaking hands" appears which will make your phone revert to out-of-the-box condition. This will revert to OVI Maps version pre-installed in phone firmware, you may need to delete E:\cities + .qf file from memory card. You could always download OVI Maps update directly:http://nds1.nokia.com/phones/files/software/maps_i nstaller_3.04_10wk17_b07_s60_5.0.Nocs.sis
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Ovi map update failure

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