Ovi Maps hang- up after update

Hi,
I bought my E5 lately & the maps worked very well .. however I found w SW update on the Ovi Suite ... yet after updating when I open it tells me searching for position & hangs-up!
Is there's a way to remove & re-install maps?
Thank you

It's not unknown for access point settings to be disturbed during SW update, perhaps check Positioning server network access point. If you go to application manager you can see what entries you have for OVI Maps or Nokia Maps although you can't un-install version pre-installed in device firmware. If you have updated application then maps might be out of date, try deleting E:\CITIES + .qf file, run OVI Maps application again to re-define folder structure on memory card and re-download regional mapping.
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

  • Crash Ovi map 3.04 after updating.

    My Nokia E5-00 ovi map 3.04 and other applications are crash automatically after updating to SW 081.004.
    Dr.Arunabha Debnath
    Solved!
    Go to Solution.

    @Arunabha
    If it was only Ovi Maps application involved I would have probably suggested deleting E:\cities which would be re-created next time you opened application, although any stored map data would be lost.
    Provided that you backup essential data first you could always reset device to "Out of box" state by keying in *#7370# followed by 12345 ( default Nokia lock code unless altered by user).
    Happy to have helped forum with a Support Ratio = 42.5

  • Cannot download 3.06 ovi maps for 5800XM after har...

    Cannot download 3.06 ovi maps for 5800XM after hard reset. Any clue what's going on?

    Similar problem on my E71 phone after upgrading the firmware to 300.21.012
    I.e., when I start the application - it closes in a half way. Uninstalling is impossible.
    When I start Nokia Maps updater - it says:
    "Error. Cannot update licenses. Missing phone info: IMSI or IMEI cannot be obtained (20)."
    Possible reason:
    I've used Nokia Maps - Ovi beta before  updating  firmware to 300.21.012. After firmware update, I've updated Nokia Maps successfully with Nokia Maps Loader from the computer under Windows XP. But later I've restored phone info from backup, from another computer which is runing on Windows Vista. After restoring backup - I see my messages, etc., but Maps don't work at all (as written above).
    Connecting through another computer (which runs under Windows Vista) - it says: "There are no new updates for your phone! Manage your maps and voices with Map Loader". But when I start Map loader - it looks as previous version loader; and allows only load voices, not maps. And still I can not start Maps in my E71 phone.
    So how can I start using Nokia Maps again?

  • HT201210 I have 4s facing hang problem after updating when i dicline the call the keypad geting locked ,touch stop working unable to unlock the phone .then what i can do i restart the phone with pressing home key & power key together then i am able to ace

    I have 4s with 16GB storage capacity using IOS 7.1.2.
    Facing hang problem after updating when i decline the call the keypad getting locked ,touch stop working unable to unlock the phone .
    Then what i can do i restart the phone with pressing home key & power key together then i am able to access it.
    Kindly resolve the issue as soon as possible
    Ashish
    [email protected]

    Did you already try to set it up as a new device, as explained in this article?
    iOS: How to back up your data and set up your device as a new device

  • My iPad 2 gets hanged often after updating my iOS from iOS 7 to iOS 8

    my iPad 2 gets hanged often after updating my iOS from iOS 7.1.2 to iOS 8,what should I do?

    I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
    You may leave comments at Apple Feedback.

  • OVi Map Hangs

    1)Using N8. My Ovi Maps windows hangs everytime I opened to use. I have to restart (On / Off) the N8 each time I need to use Ovi Maps. Kindly help. 
    2) Most of the time geeting message "Conn Failed, Access denied", even when connected to wifi.
    Thank you. Balan.

    Is your phone up-to-date? http://europe.nokia.com/support/download-software/device-software-update/can-i-update
    If you want to thank someone, just click on the blue star at the bottom of their post

  • Ovi failed to work after updated to latest version...

    Both PC Suite and Ovi were working perfectly until i updated my Ovi to the latest version early this week.
    Now, whenever i start Ovi, it will crash after 15-20sec if my 5800 is connected ( either bluetooth or USB ). If the phone is not connected, Ovi will stay without any issue. Btw, PC Suite is working fine.
    Here is the error message pop-up on the screen when Ovi crashed :
    =====================================================================================
    "Nokia Ovi Suite 2 has stopped working
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
    =====================================================================================
    No solution is actually provided and the only option is to "Close program".
    Here is the windows error log : 
    =====================================================================================
    Faulting application name: NokiaOviSuite.exe, version: 2.0.2.42, time stamp: 0x4b20f226
    Faulting module name: QtCore4.dll, version: 4.5.0.0, time stamp: 0x49a63f0a
    Exception code: 0xc0000005
    Fault offset: 0x000573e3
    Faulting process id: 0x1494
    Faulting application start time: 0x01ca8e7c0e7fd709
    Faulting application path: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
    Faulting module path: C:\Program Files\Nokia\Nokia Ovi Suite\QtCore4.dll
    Report Id: 8bb5c369-fa6f-11de-85e1-0024e8bf6e9f
    ===================================================================================== 
    Here are the Ovi Suite and Phone firmware details :
    =====================================================================================
    Nokia Ovi Suite 2.0.2.42
    Nokia PC Suite 7.1.40.1
    PC Connectivity Solution 9.45.0.0
    Connectivity Cable Driver 7.1.23.0
    Nokia Ovi Suite Software Updater 2009.40.0.60128
    Maps Service API 3.0.38.0
    Nokia mPlatform 2.6.40
    Ovi Desktop Sync Engine 1.1.0.77
    Operating system: 32-bit Edition
    Language: English
    Detected internet browsers:
    - Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
    - Mozilla Firefox 3.5.6
    Detected Bluetooth stacks:
    - Microsoft (Version: 6.1.7600, Build: 16385)
    =====================================================================================
    System config :
    O/S : Windows 7 Enterprise 32-bit ( Version 6.1 - Build 7600 )
    This is what i did so far :
     i)   Uninstall Ovi , re-download from Nokia web, reinstall : Failed to fix
     ii)  Uninstall Ovi and all Nokia related software , clean Registry and reinstall Ovi Suite : Failed to fix
     iii) Format and reinstall Windows 7 ( Yes, I did !!! ) , re-download and reinstall Ovi Suite : Failed to fix
    I strongly believe this error is caused by the latest version of Ovi Suite, as i have another laptop which running with the older version of Ovi Suite works perfectly with my 5800.
    I have uninstall the Ovi Suite,  I will only try it again when next release is available.

    Just want to share with everyone that after a fresh install of the Ovi Nokia Ovi Suite 2 on Win 7 I got the same error. But then, I gave the suggesion about the proxy a try and viola, it worked just fine.
    Nokia company: please take this very seriously as a lot of us use your products to perform business and this should be taken very seriously. Either fix it or put a note for work around.
    Thanks Macciugoro ,

  • 2700 c map is missing after updated frimware/ conn...

    Connected to OVI suite and updated my 2700 firmware and after I lost the nokia map icon.
    nokia maps s missing
    looked in all other folders it is not available help me guys
    version 7.XXX to 9.XXXX

    It seems other users of devices without inbuilt GPS have complained of loss of Nokia Maps upon upgrading firmware on this forum unfortunately; I know that Nokia have stated that use of Bluetooth GPS receiver is no longer officially supported since OVI Maps v3.03 although it may still function.
    It is almost as if devices which can't utilise Assisted GPS feature are being quietly removed from the system.
    Happy to have helped forum with a Support Ratio = 42.5

  • Why is my iPhone 4 maps not talking after updating to iOS6

    After updating my iPhone 4 with iOS 6, I tried out the new Maps app and I noticed that there was no voice guidiance. Is the voice guidiance only works on iPhone 4S and 5?

    Sascha from Verdugo Woodlands wrote:
    My phone is a 4S and it does not want to talk to me either!
    Can't say I blame it ... 
    Seriously, check your settings and volume.  I just tried it on my 4S and it works fine. 
    Go into Settings, Maps and check that the volume is on.  Also check to make sure you have not muted the phone somehow.

  • My iphone5 is getting hang frequently after updating ios8

    After updating ios8 in my iphone 5,its getting hang frequently (3,4 times a day).i have reset the device twice but still facing problems.battery life was great in ios 7 but worse in this.please fix this.

    Hello kshashwat,
    Thanks for the question. Based on what you stated, it seems like the iPhone stops responding. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Not responding or does not turn on
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • Iphone 6 hanging problem after updating

    I have updated my New Iphone 6(16GB) to 8.0.2 on 19th October and again updated to 8.1 today.But after updating to 8.0.2 my phone started hanging and the same problem is with 8.1.If I get 2-3 calls continuously the screen become idle and I have to press lock button or have to restart.I am using Iphone 6 (16GB) unlocked brought from Australia and using in Nepal.Is there anything what I have to do in my phone?

    I asked the hosts to move your question to the Using iPhone Forum.

  • HERE maps not working after update

    I have a Lumia 822, and after installing the updates yesterday, HERE maps (formerly Nokia Maps) crashes immediately after finding my location.  I literally can't do anything with the app.
    This doesn't seem to be an isolated problem (Several users at WPCentral commented on it), but I haven't seen anything in the Nokia Support discussions yet, so figured I'd open up the floor.
    Anyone else experiencing issues?

    Do you have any suspicions as to what may have started it working again? Did you restart or reboot the phone or anyting like that?

  • Mobile E72 hangs frequently after updating Firmwar...

    Hi
      I updated the Firmware version of my Nokia E72 to the latest firmware version 31.023  two weeks back, after updrading my mobile keeps on hanging frequently and have to restart almost 5-6 times a day. I bought the handset just 2 mnths back. What is the problem and how can I fix this. Please guide and help on this.
    regards
    D,

    reset the device
    Soft reset. Type *#7370# and the phone's lock code (Nokia's default lock code is 12345). Soft reset wipes the C drive.
    If you want to thank someone, just click on the blue star at the bottom of their post

  • All the spreadsheets hangs on after update to Snow Leopard

    Hi, I updated a week ago my macbook to Snow Leopard and everything went fine (I supposed). Today I discovered that Microsoft Excel 2008 stopped working, it hangs if I try to create a new file. So I installed the latest openoffice but nothing worked: Calc, Draw etc etc
    Then I tried Numbers '09 but it's the same, after I choose a template the application hangs on, it's the same with Pages. I think that it's a font related problem, I did everything suggested on the forums:
    - Cleared font cache
    - Removed bad fonts
    - Reboot in safe mode (the same!)
    - Creating a new account (same problems!)
    - Used FontNuke and Yasu to clear temporary files
    I don't know what I can do, I don't want to reinstall from scratch my system in this moment but I need this applications!
    Thank you for helping me,
    Matteo

    I updated to SL with the CD and then I used the Apple Software Update. I hope that I don't need to reinstall the OS again,
    thank you for your answer,
    matteo

  • IPhone 4s hang up after updating to ios 6.does not turn off screen goes to zoom.revert to normal after reset.occuring everyday when in locked mode.

    hi kindly help out what can be problem. mostly at same time in evening it happens

    To disable Zoom double-tap the screen with three fingers.
    Go to Settings > General > Accessibility > Zoom and turn this OFF.

Maybe you are looking for