Ovi Maps Help/Support

Hello,
I have installed the new Ovi Maps on my N97 on 7 July and it was fantastice upgrade. Gps locked on quickly and the map was excellent. However, yesterday I needed to use the sat nav on the phone and after launching Maps, everything map wise has disappeared!!! The GPS still picks up sattelites and locks on to my position, except on an offwhite coloured map with nothing to follow. I don't know what to do, I have free European License until Oct 09, does this mean outside of UK and the free license I got for UK, when i first got the phone is gone? 
Any advice/help would be much appreciated as I am due to go to London this Friday and need to use my phone's sat nav for the journey.
Thanks,
Don Kerleone

Try putting a post in the Ovi Maps section, you may get more help than here.
/discussions/board?board.id=navigation 
N96-1 + 8G SD~Software Version 30.033~Software Version Date 18-06-09~Type RM-247~P/C 0543713~T Mobile UK

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