Ovi maps running on your mobile problem

I am getting this error whenever I try to go to Maps on my N8 to download maps for my phone. In fact, it is not running on my mobile but always getting this error.
what can I do to resolve this issue? I am using the latest ovi suite 3.1.1.78 and maps 3.08 from betalabs.
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@incay13
Does it make any difference if you hold down power button for 8 seconds until 3 vibrations felt, which is the equivalent of removing battery from device?
Are you intending to download new maps to device via WLAN connection by going to "Gear wheel" middle icon > Extras > Map loader > Add new maps or via OVI Suite > Maps which might not be such a good idea?
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Similar Messages

Ovi Map 3.3 Problem, wants to reinstall it.

I installed ovi map 3.3 on my n97 today. The weather and some other feature won't run. It simply gives me a running sign on the upleft corner of the icon, but does not really run.
I figured it might be the problem of having old ovi map running when I was updating to the newest ovi map.
Anyway, I want to reinstall it. However, I can't find ovi map in the installed apps list. Not on the phone or from pc suit.
Anyone knows how to reinstall it w/o formatting everything?

Follow the instructions in that link. As for future updates, just google Ovi Maps.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Nokia C5 Ovi MAps 3.04 updating problem. Error: In...

When ever i connect mobile to ovi suite it says " Maps have been updated, You need to download the updated maps"
After I start updating it takes 5-6 minutes saying" checking old maps and voice guidance files"
And then "INTERNET CONNECTION FAILED"
I cannot even install ovi maps 3.04 on mobile forget the regional maps and voice guidance files. Tried hard reset, formattjing the card , deleting cities and qf fil but all in vain .I tried it on Windows Xp, Win 7 and even reinstalled the latest Ovi Suite Please Help!!!!!
Thank You
Attachments:
internet.JPG ‏19 KB

toskgadda63 wrote:
I have just bought a new C5 because of its maps and navigation features and am having the horrendous problems trying to download additional maps. The only one it comes with is for central/northern europe. I have tried using OVI suite downloaded onto my PC (Vista). That doesn't work. (Could it be that this automatically loads software for the S60 handset?).
On first using OVI Suite you do have to accept any prompts to accept synchronisation software onto device.
Irrespective of whether you can't get OVI Suite or Nokia Maploader to work you can always download Europe.zip using links in this post by ovikovi here and then decompress:
/t5/Maps-Navigation-and-GPS/newest-Nokia-Ovi-Maps-0-1-25-114-manual-download/m-p/778870/highlight/tr...
That said it is a lot easier to overwrite E:\Cities\diskcache folders 0 - 9 and a - f using Windows PC as a bit more convoluted if using Mac although requires use of "Terminal" to merge folders.
Happy to have helped forum with a Support Ratio = 42.5

Positioning Server on 5800 Ovi Maps

I keep getting the following message when using the new Ovi Maps Navigation - Connection to network positioning server required. Costs may be incurred. If I say no then I can continue and get the free navigation as advertised, but is there any way of stopping this message coming up?
Solved!
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MENU -> Apps -> Location -> Positioning Server (turn to DISABLED)
Settings -> Connectivity -> Destinations ->
1. Remove the STREAMING profile permanently by deleting the setting from telco.
2. In the INTERNET section remove all the telco settings.
3. In the MULTIMEDIA section remove all the telco settings except the one applicable for you, as in my case my SIM card is 3G, so I just keep my CELCOM 3G MMS only and delete permanently the rest of it.
4. In the WAP SERVICES section remove all the telco settings except the one applicable for you, as in my case my SIM card is 3G, so I just keep my CELCOM 3G WAP only and delete permanently the rest of it.
Note: screenshot settings may vary from service providers, above is applicable for one of the Malaysian telco
The reason you are deleting the unwanted settings is a special cause which you will overcome the credit drain issue.
also ..
Nokia OVI Maps Online & Offline Map Searching Issue
1. Setup your WiFi setting.
2. Verify the WiFi functionality (browse some web page).
3. Set the WiFi as 1st priority inside the destination (internet) setting.
4. Set the WiFi as the default access point (for the internet).
5. Delete the WAP / MMS / STREAMING settings and left the 3G Internet (as 2nd priority inside the internet setting).
6. Edit the 3G internet setting and change the "password prompt" to YES.
7. Load up the maps loader.
8. Click on the delete maps from storage.
9. Reload in the maps (at least the malaysia map must be selected).
10. Load as well the voice guidance file.
11. Wait for all the downloading and uploading finished.
12. Run Location and disable the agps and network under positioning setting.
13. Run the OVI maps.
14. When the 3G internet prompt up select cancel (do not connect) (if it still pop up, suppose wont because we already disable A-GPS and network in Location setting).
15. Go to setting and change the internet to online.
16. Select appropiate voice guidance file.
17. Go outside where more satelite can be search.
18. Now go to my location and wait for the satelite to get a fix (might be take long since no agps)
19. Make sure the red dot are "IN MALAYSIA".
20. Change maps mode as SATELITE view to try the WiFi can download the satelite image (to ensure WiFi is working).
21. Once confirm WiFi working switch back to maps view.
22. Walk around and you will see the GPS is working already (since it already lock, red dot will turn SOLID RED and satellite bar should be green).
The most useful for the 3G internet password prompt when agps and network positioning enable:
1. Select YES during the password prompt you will have A-GPS (fast lock with charges).
2. Select CANCEL during the password prompt you will have full I-GPS (slow lock but FOC).
Steps 18 and 19 are needed because sometime during the first time OVI maps run it will set it "previous' location as some where maybe not within Malaysia and if this happen and you dont have those location maps downloaded in the database then it will direct download from the internet and who know which access point it gonna use (if it use 3G internet then you will lost lots of phone credits for those huge maps data), confirm this if you dont have the maps data install it will direct download the file.
Below is a screenshot shows, full OFFLINE guide, see the GPS INTERNET connection is striked out:
Credits to my friend sklchan from Lowyat.NET - Malaysia's Tech Enthusiast Resource Community
The method / settings above uses device to GPS satellite connection directyl, therefore please go outdoor for better coordinate locks.
TQ
Message Edited by XploitMachine on 25-Jan-2010 11:59 PM
I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

Newest Nokia Ovi Maps ( 0.1.25.114 ) manual downlo...

Good news
About a week ago I noticed Nokia released a new release version of its maps.
Last update I noticed was back around May 14 2010 with version 0.1.24.114
Since about 16 October 2010 the version available has been the new 0.1.25.114
Want to install updated Ovi Maps manually? Read on.
This is for those who have trouble with Nokia's applications, such as Ovi Suite (or those that would just prefer not to use it).
If you normally get your maps through Nokia's Ovi Suite or any other Nokia application and are happy with it, please continue using the same method as you normally would - the procedure below is not necessary.
Minimum requirements
* A version of Nokia Ovi Maps 3 (or later) is needed on the phone
* A MicroSD card in your phone with enough free space (or a phone with enough free space if it doesn't use MicroSD)
Upgrading maps to the new version
1) Connect the phone to the computer in Mass Storage mode (not PC Suite mode). Alternatively you may find file operations faster if you put your MicroSD card in a USB card reader. Then return it back to the phone when you are done.
2) Back-up your cities folder on your MicroSD card to another location (DVD, computer, external hard drive, etc). Just in case.
3) Now go ahead and delete the cities folder and qf file on the (root of) your memory card. (Make sure the MicroSD card is in the phone if it isn't already). Now run the Ovi Maps application on your phone once (so that it can re-build the cities folder and its sub-folders, along with the qf file).
Now you have a clean folder structure with no maps. Exit the application.
You are now ready to manually install the latest Nokia maps!
All files below are direct off Nokia's official Gate5 server(s).
(Gate5 is a company Nokia acquired some time ago)
Each continent requires both the map itself and the ClientIndex file (or files) for offline searches.
Maps for every continent are listed below. Each continent covers every country Nokia offer.
Asia map
Extract contents of file to cities\diskcache (overwrite / replace files if prompted)
IndexAsia (for searching addresses & Points Of Interest offline)
Extract contents of file to cities\diskcache\ClientIndex(create ClientIndex folder if necessary. Overwrite/ replace files if prompted)
Australia/Oceania map (Australia & New Zealand)
Extract contents of file to cities\diskcache (overwrite / replace files if prompted)
IndexAustralia/Oceania (for searching addresses & Points Of Interest offline)
Extract contents of file to cities\diskcache\ClientIndex (create ClientIndex folder if necessary. Overwrite/ replace files if prompted)
Africa map
Extract contents of file to cities\diskcache (overwrite / replace files if prompted)
Index Africa (for searching addresses & Points Of Interest offline)
Extract contents of file to cities\diskcache\ClientIndex(create ClientIndex folder if necessary. Overwrite/ replace files if prompted)
America map (includes USA & Canada & South America)
Extract contents of file to cities\diskcache
Index NorthCentralAmerica (for searching addresses & Points Of Interest offline)
Extract contents of file to cities\diskcache\ClientIndex(create ClientIndex folder if necessary. Overwrite/ replace files if prompted)
Index South America (for searching addresses & Points Of Interest offline)
Extract contents of file to cities\diskcache\ClientIndex(create ClientIndex folder if necessary. Overwrite/ replace files if prompted)
Europe map
Extract contents of file to cities\diskcache (overwrite / replace files if prompted)
Index Europe (for searching addresses & Points Of Interest offline)
Extract contents of file to cities\diskcache\ClientIndex(create ClientIndex folder if necessary. Overwrite/ replace files if prompted)
Voices
Extract contents of zip file tocities\diskcache\voices
f = female
m = male
http://static.s2g.gate5.de/navigation2/lua/afrikaans_f.zip
http://static.s2g.gate5.de/navigation2/lua/arabic_f.zip
http://static.s2g.gate5.de/navigation2/lua/basque_f.zip
http://static.s2g.gate5.de/navigation2/lua/bulgarian_f.zip
http://static.s2g.gate5.de/navigation2/lua/cantonese_f.zip
http://static.s2g.gate5.de/navigation2/lua/catalan_f.zip
http://static.s2g.gate5.de/navigation2/lua/croatian_f.zip
http://static.s2g.gate5.de/navigation2/lua/czech_f.zip
http://static.s2g.gate5.de/navigation2/lua/danish_f.zip
http://static.s2g.gate5.de/navigation2/lua/dutch_f.zip
http://static.s2g.gate5.de/navigation2/lua/english_f.zip
http://static.s2g.gate5.de/navigation2/lua/english_m.zip
http://static.s2g.gate5.de/navigation2/lua/english_us_m.zip
http://static.s2g.gate5.de/navigation2/lua/estonian_f.zip
http://static.s2g.gate5.de/navigation2/lua/farsi_f.zip
http://static.s2g.gate5.de/navigation2/lua/finnish_f.zip
http://static.s2g.gate5.de/navigation2/lua/finnish_m.zip
http://static.s2g.gate5.de/navigation2/lua/french_f.zip
http://static.s2g.gate5.de/navigation2/lua/french_ca_f.zip
http://static.s2g.gate5.de/navigation2/lua/french_m.zip
http://static.s2g.gate5.de/navigation2/lua/galician_f.zip
http://static.s2g.gate5.de/navigation2/lua/german_f.zip
http://static.s2g.gate5.de/navigation2/lua/german_m.zip
http://static.s2g.gate5.de/navigation2/lua/greek_f.zip
http://static.s2g.gate5.de/navigation2/lua/hindi_f.zip
http://static.s2g.gate5.de/navigation2/lua/hungarian_f.zip
http://static.s2g.gate5.de/navigation2/lua/indonesian_m.zip
http://static.s2g.gate5.de/navigation2/lua/italian_f.zip
http://static.s2g.gate5.de/navigation2/lua/korean_f.zip
http://static.s2g.gate5.de/navigation2/lua/latvian_f.zip
http://static.s2g.gate5.de/navigation2/lua/lithuanian_f.zip
http://static.s2g.gate5.de/navigation2/lua/malay_f.zip
http://static.s2g.gate5.de/navigation2/lua/mandarin_chinese_f.zip
http://static.s2g.gate5.de/navigation2/lua/taiwanese_chinese_f.zip
http://static.s2g.gate5.de/navigation2/lua/norwegian_f.zip
http://static.s2g.gate5.de/navigation2/lua/polish_f.zip
http://static.s2g.gate5.de/navigation2/lua/brazilian_f.zip
http://static.s2g.gate5.de/navigation2/lua/portuguese_f.zip
http://static.s2g.gate5.de/navigation2/lua/romanian_f.zip
http://static.s2g.gate5.de/navigation2/lua/russian_f.zip
http://static.s2g.gate5.de/navigation2/lua/slovak_f.zip
http://static.s2g.gate5.de/navigation2/lua/slovenian_f.zip
http://static.s2g.gate5.de/navigation2/lua/spanish_f.zip
http://static.s2g.gate5.de/navigation2/lua/mexican_m.zip
http://static.s2g.gate5.de/navigation2/lua/swedish_f.zip
http://static.s2g.gate5.de/navigation2/lua/tamil_m.zip
http://static.s2g.gate5.de/navigation2/lua/thai_m.zip
http://static.s2g.gate5.de/navigation2/lua/turkish_f.zip
http://static.s2g.gate5.de/navigation2/lua/urdu_f.zip
To download all continents requires an 8GB MicroSD card (or phone storage) with most of its space free. The cities folder fills to over 6GB on your phone with everything installed.
Australia/Oceania and Africa are both relatively small (about 130 MB each) compared to Asia (about 1 GB), America (about 1.6 GB) and Europe (about 2 GB). Larger when the zip files are extracted onto your phone.
Enjoy Nokia's newest 0.1.25.114 maps!
Solved!
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ms5678 wrote:
How can I download selected countries map and transfer to memory card? Can I download two separate countries maps and extract o memory card? Can you provide like to UAE maps? Please advise
United Arab Emirates
You can download as many countries or continents as you please. They will be added to your phone with no limit and no restriction (as long as you have enough storage space).
* Maps always need to be extracted to cities\diskcache
* Voices always need to be extracted to cities\diskcache\voices
* Index files need to be extracted to cities\diskcache\ClientIndex (create the ClientIndex folder if it's not there)
Overwrite any files if it asks you (mostly folder structure and a few identical files). The rest is additions.
It's as simple as that.
United Arab Emirates is listed under 'Asia' in Ovi Maps, so you need the Asian Index file to search offline in this region. If you are unsure which Index file you need for your country, download them all; they are fairly small and it doesn't hurt to have them all so every country you might like to install can be searched offline.
Good luck

Ovi maps on the 5530?

Does anyone know how to get ovi maps on to my Nokia 5530? I believe it comes pre-installed on the 5800 but not on the 5530, but it seems like there should be no reason it wouldn't work on the 5800 too?
I have tried using the map installer program, but it doesn't seem to recognise my phone. Is there an Ovi Maps SIS file or something I can just transfer to the device and install?
Solved!
Go to Solution.

I've got the latest version (with free navigation) up and running.
Download the 5800 Ovi Maps software to your PC and then transfer it onto phone using "mass storage"
Go to file manager on phone and run the installation file you just copied.
Start up the Ovi Maps application ( this creates a "drive" for the maps). Close it down and then turn phone off and back on.
Download Map Loader application to your PC
Start up Map Loader and then connect phone via USB cable using "PC Suite" option - this should work if you previously started Ovi Maps as above
Select the required maps (and voice if needed) and transfer them to your phone.
Next time you start Ovi Maps, everything should be there.
I think you need a bluetooth GPS if the navigation is going to be any use but you probably knew that already.

Problem Installing/Running Ovi Maps Plugin

Hi everyone,
I seem to be having a small problem with Ovi Maps 3.0 which I'm hoping somoene can help with. Probably an obvious solution to my problem but I can't seem to get the Ovi Maps plugin to install/run.
When I try to install nothing happens. I make sure to select accept the terms of reference but when I click the (green) Install the Free Plugin nothing happens.
Would anyone have any ideas on why this is happening? Any suggestions would be appreciated.
Thanks!

You are using IE 8 ?
Same here... and there are messages about that somewhere in an OVI-forum....Plugin can not install on IE8.
There are workarrounds described.. one is to deinstall IE8 (so you will fall back to IE7), then install with IE7 and then reinstall IE8 again..... the other workarround is to modify registry and implement plugin manually.
I decided to wait until there is a fix..... i'm not sure what the plugin will give to me..... i am a little bit disappointed about how OVI maps work on PC compared with other products......

X6 Ovi Maps auto quit problem

I am using the latest version of Ovi Maps (v3.0310) on my nokia x6. However, why it is always auto quit to main menu when running a route? Sometimes, Ovi Maps will make my x6 black sreen and turn into a Nokia logo screen.
Solved!
Go to Solution.

Try uninstalling all map apps from phone and installing this, works well and may solve your problem !
http://betalabs.nokia.com/apps/ovi-maps-beta-for-mobile
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

X6 OVI Maps Update Problem

I recently bought new X6 and connected to my Laptop (windows 7 Professional) running latest Nokia Ovi Suite version 2.2.1.23 to check for update. I updated the available updates for the software including OVI Maps successfully. Then tried to check for updated maps data. I got message the updated maps are available and was prompted to update. It deleted all existing maps data and failed to update new maps data. Now after several trials I am unable to download maps data thru OVI suite and have to download only thru data package or wireless connection. I even tried un-installing and re-installing OVI Suite and even tried deleting Cities folder manually and then again running maps application in mobile to create new directory but all in vain. I am still unable to download maps data thru OVI suite and PC suite (I tried with latest PC suite as well). Same problem, I am experience with my N95. Please advise solutions if any.

Delete cities folder as well as the qf one... and retry with PC Suite after rebooting the phone......if this is of no use.. Download the Maps installer from
http://maps.nokia.com/services-and-apps/ovi-maps and install on your phone and then download maps...
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Problem with GPS on Nokia Ovi Maps

Hello everybody! I have a problem with GPS on my Nokia E90. Please can anybody help me with this problem. When i try to find my location using GPS with Nokia Ovi Maps the program show me a table like in the picture, but if i use Google Map the GPS work fine.
Please can anyone help me to fix this problem??? Thanks!
Solved!
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Attachments:
Scr000016.jpg ‏152 KB
Scr000015.jpg ‏189 KB

Some days ago i just format my mobile but till now the GPS on Nokia Ovi Maps wokrs fine. I just don't know why after i format my mobile the Ovi shows me this message.
When i go to Menu -> GPS -> GPS Data -> Navigation -> Options -> Satellite status, my phone shows me this mesage:
1-st image is when i am inside of my room and
2-nd image is when i am outside of my room.
Can you tell me what does this message mean???
Anyway thanks man for your help!
Attachments:
1-st image.jpg ‏59 KB
2-nd image.jpg ‏62 KB

5800 Ovi map problems

Hi guys,
im quite new to this so help would be appreciated,
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
i have no idea how to get around this or what to do so help would be appreciated.
Many thanks
James
Solved!
Go to Solution.

Hi, assuming you have the latest map app and your settings are ok everything should work ! Just in case, try this:
first connect phone to computer and use Nokia Software Updater or Ovi suite to check you have the latest software update.
Second go Menu-settings-application mngr.-installed apps.-scroll down to Ovi Maps/Nokia maps and select options-uninstall, do this for all maps software.
Third , go menu-Applications and scroll down to Location app and open positioning-positioning methodsand tick everything except Bluetooth GPS
Now go here and download the correct version for your phone and install this (the bottom download not the first one)
http://betalabs.nokia.com/apps/ovi-maps-beta-for-mobile/download_and_installation
Finally using Nokia Map Loader, remove all old maps on phone and download the maps for your region and install them to your phone, all should be fine
If it isn't you may need to do a soft reset which will take your phone back to 'out of the box' but you will have to set it all up again, and will need to backup your contacts'calendar and notes, NOTHING else, as settings may be causing your problem !! Then set up your phone again . If you don't have loads of apps and music etc on the phone I suggest soft reset first, then install maps as described.
Soft reset by dialling *#7370# followed by 12345 and phone will reset and be like new.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Restart mobile after start new Ovi Maps in my N8

Hello ALL,
I have just updated my mobile phone (N8) with the last software version (Ovi Maps, Quick search uodate, Apps update).
Since then my mobile phone restarts when the Ovi Maps application is launched.
What do you suggest?
I thought this new version would improve my N8.
Thanks all

It does improve the phone for most N8's, mine included. There must be a problem with your settings. Nokia Care have has suggested you post c:\ovimapsinstaller.txt for analysis in case of upgrade problems!

Problem install ovi store and ovi maps?

my phone nokia C7 can not turn on, then I use a three finger salute to hard reset, and my phone can turn on again, but social networking application, ovi store and ovi maps are lost, I tried installing again, but always "unable to install", while applications else could, what happened? what should I do? I want to install it again.

Unfortunately that is one of the outstanding issues with the current firmware in the N8, E7 and C7. The hard reset does not reinstall Qt which is required for the apps you mentions. See this.
/t5/Nseries-and-S60-Smartphones/N8-Maps-problem-after-hard-reset/td-p/783327
Although it is possible to reinstall Qt, the process is highly complicated and should only be atempted by expert users. My suggestion would be to either get your phone reflashed at your local Nokia Care Point or to wait for the next firmware up[date which will hopefully include a fix for this.

Favorites problem after upgrading to ovi maps

I just upgraded my 5800 to ovi maps using the Nokia Maps updater. Everything seems to work except for one significant problem. Although all my old favorites are still there, when I go to the favorites menu, there is no text in the menu items, or the text is the same black color as the packground. I can see little icons, and i can go to my places if i remember that is the 2nd item on the menu and there I can see a number of items equal to my favorites, with little icons and also no text. I have to blindly select and discard till I get the one I was lloking for. Once selected though, they appear on the map just fine. Please help.

Do you have many pictures?
Have your tried to reinstall the phone software using SUS to check if the problem remains?
http://www.sonymobile.com/gb/tools/update-service/
- Community Manager Sony Xperia Support Forum
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N97 Ovi Maps problem

HI,
i tryed to update my maps definition by checking on Ovi Suite on my PC via USB.
Some updated maps were available, but during the update, i've lost the connection with USB.
From now, there is no "cities" folder on E: and Ovi Suite can't upload new maps.
So i have Ovi maps working but without any Maps !
It says my memory card is full, but there is 28Go available !
Any idea to recover it ?
thanks for your help

During the update process, the old maps are deleted first before the new maps are downloaded. I have never interrupted the process but it is possible the usb connection was interrupted just as all the files were deleted. This could explain why the Cities folder and qf files are missing.
Now to get Ovi Suite to see the mass storage for map data purposes, you first need to run Maps at least once. This should recreate the Cities folder and qf file. Once this is done, Ovi Suite should be able to see it and allow you to download map data.

Ovi maps running on your mobile problem

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