Ovi Player crashes

I have recently downloaded the latest version of Ovi Player but it is crashing all the time, this has never happened with the previous versions, is this happening to any one else?
Best regards,
Albert de Castro
@ MaisonChaplin.blogspot.com

Hi all,  
Please bear in mind, the boards here are for user-to-user support only.
If you want to provide any feedback directly to Nokia, you should use the 'Contact us' link at the top of the page to contact your local Nokia team. 
Regards,
Nixy_Fedorov
Moderator

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    Application Basics
    Name
    Firefox
    Version
    8.0.1
    User Agent
    Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
    Profile Directory
    Open Containing Folder
    Enabled Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Crash Reports
    about:crashes
    Extensions
    Java Console
    6.0.27
    false
    {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
    Java Console
    6.0.30
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    {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
    Java Quick Starter
    1.0
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    [email protected]
    Microsoft .NET Framework Assistant
    0.0.0
    false
    {20a82645-c095-46ed-80e3-08825760534b}
    Modified Preferences
    accessibility.typeaheadfind.flashBar
    0
    browser.places.smartBookmarksVersion
    2
    browser.startup.homepage
    http://www.google.ro/
    browser.startup.homepage_override.buildID
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    browser.startup.homepage_override.mstone
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    extensions.lastAppVersion
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    gfx.blacklist.direct2d
    2
    gfx.blacklist.layers.direct3d10
    2
    gfx.blacklist.layers.direct3d10-1
    2
    network.cookie.prefsMigrated
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    places.database.lastMaintenance
    1323773077
    places.history.expiration.transient_current_max_pages
    63182
    privacy.sanitize.migrateFx3Prefs
    true
    security.warn_viewing_mixed
    false
    Graphics
    Adapter Description
    Mobile Intel(R) 4 Series Express Chipset Family
    Vendor ID
    8086
    Device ID
    2a42
    Adapter RAM
    Unknown
    Adapter Drivers
    igxprd32
    Driver Version
    6.14.10.5002
    Driver Date
    10-21-2008
    Vendor ID (GPU #2)
    8086
    Device ID (GPU #2)
    2a43
    Adapter RAM (GPU #2)
    Unknown
    Adapter Drivers (GPU #2)
    Unknown
    Driver Version (GPU #2)
    6.14.10.5002
    Driver Date (GPU #2)
    10-21-2008
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    Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.
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  • Flash player Crashes every time 3 items or more running...

    Since I updated to Flash Player 11,7,700,169 every time 3 or more Flash player items run, Flash Player crashes.
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    My system:
    Acer Aspire 7735Z
    Intel Pentium Duo T4200 2.0Ghz
    Ram: 4Gb
    Windows 8 Pro 64bit
    Installed Browsers:
    Internet Explorer Version 10.0.9200.16540 Update Versions: 10.0.4
    Firefox 20.0.1
    Screenshot of dump file attached...
    regards,
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    Dump Summary
    Dump File:    446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp : C:\Users\John\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp
    Last Write Time:    06/05/2013 22:39:46
    Process Name:    FlashPlayerPlugin_11_7_700_169.exe : C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
    Process Architecture:    x86
    Exception Code:    not found
    Exception Information:   
    Heap Information:    Not Present
    System Information
    OS Version:    6.2.9200
    CLR Version(s):   
    Modules
    Module Name    Module Path    Module Version
    FlashPlayerPlugin_11_7_700_169.exe    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe    11.7.700.169
    ntdll.dll    C:\Windows\System32\ntdll.dll    6.2.9200.16420
    kernel32.dll    C:\Windows\System32\kernel32.dll    6.2.9200.16384
    KERNELBASE.dll    C:\Windows\System32\KERNELBASE.dll    6.2.9200.16451
    wininet.dll    C:\Windows\System32\wininet.dll    10.0.9200.16540
    crypt32.dll    C:\Windows\System32\crypt32.dll    6.2.9200.16384
    oleaut32.dll    C:\Windows\System32\oleaut32.dll    6.2.9200.16384
    imm32.dll    C:\Windows\System32\imm32.dll    6.2.9200.16384
    user32.dll    C:\Windows\System32\user32.dll    6.2.9200.16420
    advapi32.dll    C:\Windows\System32\advapi32.dll    6.2.9200.16384
    shell32.dll    C:\Windows\System32\shell32.dll    6.2.9200.16548
    ole32.dll    C:\Windows\System32\ole32.dll    6.2.9200.16451
    shlwapi.dll    C:\Windows\System32\shlwapi.dll    6.2.9200.16384
    userenv.dll    C:\Windows\System32\userenv.dll    6.2.9200.16384
    urlmon.dll    C:\Windows\System32\urlmon.dll    10.0.9200.16537
    winmm.dll    C:\Windows\System32\winmm.dll    6.2.9200.16384
    psapi.dll    C:\Windows\System32\psapi.dll    6.2.9200.16384
    secur32.dll    C:\Windows\System32\secur32.dll    6.2.9200.16384
    mpr.dll    C:\Windows\System32\mpr.dll    6.2.9200.16384
    gdi32.dll    C:\Windows\System32\gdi32.dll    6.2.9200.16433
    winspool.drv    C:\Windows\System32\winspool.drv    6.2.9200.16384
    comdlg32.dll    C:\Windows\System32\comdlg32.dll    6.2.9200.16384
    msvcrt.dll    C:\Windows\System32\msvcrt.dll    7.0.9200.16384
    rpcrt4.dll    C:\Windows\System32\rpcrt4.dll    6.2.9200.16384
    iertutil.dll    C:\Windows\System32\iertutil.dll    10.0.9200.16540
    msasn1.dll    C:\Windows\System32\msasn1.dll    6.2.9200.16384
    combase.dll    C:\Windows\System32\combase.dll    6.2.9200.16420
    msctf.dll    C:\Windows\System32\msctf.dll    6.2.9200.16496
    sechost.dll    C:\Windows\System32\sechost.dll    6.2.9200.16384
    profapi.dll    C:\Windows\System32\profapi.dll    6.2.9200.16384
    WINMMBASE.dll    C:\Windows\System32\WINMMBASE.dll    6.2.9200.16384
    comctl32.dll    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_ none_bf100cd445f4d954\comctl32.dll    5.82.9200.16384
    sspicli.dll    C:\Windows\System32\sspicli.dll    6.2.9200.16420
    CRYPTBASE.dll    C:\Windows\System32\CRYPTBASE.dll    6.2.9200.16384
    SHCore.dll    C:\Windows\System32\SHCore.dll    6.2.9200.16433
    bcryptPrimitives.dll    C:\Windows\System32\bcryptPrimitives.dll    6.2.9200.16384
    uxtheme.dll    C:\Windows\System32\uxtheme.dll    6.2.9200.16537
    pcContextHook_DSR.dll    C:\Program Files (x86)\Common Files\Motive\pcContextHook_DSR.dll    7.1.0.5
    dwmapi.dll    C:\Windows\System32\dwmapi.dll    6.2.9200.16384
    setupapi.dll    C:\Windows\System32\setupapi.dll    6.2.9200.16496
    cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    6.2.9200.16384
    devobj.dll    C:\Windows\System32\devobj.dll    6.2.9200.16384
    ntmarta.dll    C:\Windows\System32\ntmarta.dll    6.2.9200.16384
    NPSWF32_11_7_700_169.dll    C:\Windows\System32\Macromed\Flash\NPSWF32_11_7_700_169.dll    11.7.700.169
    version.dll    C:\Windows\System32\version.dll    6.2.9200.16384
    dsound.dll    C:\Windows\System32\dsound.dll    6.2.9200.16384
    ws2_32.dll    C:\Windows\System32\ws2_32.dll    6.2.9200.16384
    mscms.dll    C:\Windows\System32\mscms.dll    6.2.9200.16384
    powrprof.dll    C:\Windows\System32\powrprof.dll    6.2.9200.16384
    nsi.dll    C:\Windows\System32\nsi.dll    6.2.9200.16384
    clbcatq.dll    C:\Windows\System32\clbcatq.dll    2001.12.10130.16384
    mlang.dll    C:\Windows\System32\mlang.dll    6.2.9200.16384
    MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    6.2.9200.16420
    AudioSes.dll    C:\Windows\System32\AudioSes.dll    6.2.9200.16451
    d3d9.dll    C:\Windows\System32\d3d9.dll    6.2.9200.16384
    igdumd32.dll    C:\Windows\System32\igdumd32.dll    8.15.10.2702
    wintrust.dll    C:\Windows\System32\wintrust.dll    6.2.9200.16420
    mswsock.dll    C:\Windows\System32\mswsock.dll    6.2.9200.16433
    dnsapi.dll    C:\Windows\System32\dnsapi.dll    6.2.9200.16420
    rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    6.2.9200.16384
    IPHLPAPI.DLL    C:\Windows\System32\IPHLPAPI.DLL    6.2.9200.16420
    winnsi.dll    C:\Windows\System32\winnsi.dll    6.2.9200.16384
    FWPUCLNT.DLL    C:\Windows\System32\FWPUCLNT.DLL    6.2.9200.16465
    cryptsp.dll    C:\Windows\System32\cryptsp.dll    6.2.9200.16384
    rsaenh.dll    C:\Windows\System32\rsaenh.dll    6.2.9200.16384
    dxva2.dll    C:\Windows\System32\dxva2.dll    6.2.9200.16384
    comctl32.dll    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_n one_893961408605e985\comctl32.dll    6.10.9200.16384
    avrt.dll    C:\Windows\System32\avrt.dll    6.2.9200.16420

    Hi Chris,
    I'm not the original reporter, but I can confirm IE9 crashes in my wife's Windows 7 computer every time, on this site: http://dk.timefor.tv after latest update. Whenever she presses the "TV-Guide" link, it'll crash. It also happens if she opens the http://dk.timefor.tv/tv-guide directly, but in that case not until she leaves the page or closes the browser. Other sites are not quite as consistent, but after the update she sees a _lot_ of crashes, to the point that she's had to disable the plugin and use Chrome for sites using Flash instead.
    IE9 in my own computer doesn't have the same problem (Both are 64-bit Windows 7, her computer is a T420 with a Core i5-2410M and 4 GB RAM).
    I'm sending you the dump now (John, please note that you need to use -f * instead of -f "" to actually get it to create the dump, -f "" just shows that there was an exception, it wont dump it).
    A funny thing I noticed is that her add-on manager thought that the plugin was 10.x (can't remember the exact version), even though more information said that the file was "Flash32_11_7_700_169.ocx" until I completely removed the Flash plugin installation and installed it again. However, the crash persists, even though the version is correct now (the dump is from the freshly installed version).
    Another difference I saw between our machines was that the Flash updater on my PC did not require IE to be closed, but hers did, both when trying to re-update and doing the fresh install.
    Best regards,
    Dennis Du Krøger

  • Having problems installing Ovi player.

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    I have tried every solution on the internet. From turning off all anti virus programs to deleting files in registry.
    Attachments:
    Screenshot (20h 37m 42s).jpg ‏132 KB

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  • How to change default Ovi Player store ...

    Hi, 
    I need help from you people.  
    I had installed Ovi Player. Whenever I try to open Ovi Player, the default store gets’ open is "India". I change the store location to "Germany". When I do the search for particular music, it will again take me to "India" store instead of "Germany" store. In addition, most annoying is that I have to re-login but my user id and password will not work as its different store. Also when I go via music.nokia.de and try to login, it open Ovi player and since default location is "India", it takes me to India store and my login credentials do not work.  
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    I already un-install / re-installed but won't work. Do any of you have answer to my problem? I want my default Ovi Player location to be "Germany" instead of "India".  
    More information, my regional settings have location as “Germany” and language as “English”.  
    Please help. 
    Thanks for your response.
    Regards,
    Subhendra
    Nokia N97 Black
    RM-505
    V12.0.026
    0586701
    Solved!
    Go to Solution.

    I had got message from Nokia on how to correct this issue. This had solved the problem. Below is the mail from them ...
    Dear Chakraborty,
     Thank you for your response.
     This error is sometimes caused by a corrupted MDataStore.db3 file used by the Ovi Player.  This file will need to be deleted with the Ovi Player closed.  Then open the player and the datastore file will be rewritten by the application:
     Close Ovi Music Player and delete the MDataStore.db3 file:
     Vista C:\Users\<user>\AppData\Local\Nokia\Nokia Data Store\DataBase\MDataStore.db3
     XP C:\Documents and Settings\<user>\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3
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      Best regards
     Nokia Care Team

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